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Quality Inn Cedar Point South

2.0 of 5
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11020 Milan Road, I-80/90 & 250N, Milan, OH 44846 (Formerly Comfort Inn Cedar Point South)
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Quality Inn Cedar Point South
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Ranked #6 of 7 Hotels in Milan
A recent review
4 of 5 stars reviewed 1 week ago
Gail M Cleveland, Ohio
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169 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Grand Rapids, Michigan
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

First the good...the staff was friendly and the breakfast was as we expected. However, this hotel is very dirty. The room, the hallways and the pool area were all really dirty. If we weren't so tired and hadn't already moved our belongings into our room, we would have left. Also, on check in I specifically asked if the pool was... More 

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Cleveland, Ohio
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 1 week ago

I can't applaud this staff, especially Scott for going above and beyond to make our stay comfortable during the loss of our loved one. Although there was a heating issue, we were quickly accommodated and compensated. Scott was our hero! We were even allowed to bring our family back to the dining area and enjoy each other for hours. God... More 

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Mendenhall
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 27, 2014

We wanted a motel close to the Ohio Turnpike at a good price. Reviewers had mentioned that the motel was in transition. We had a very nice, large, quiet room on the first floor. The furniture was older, but satisfactory. The bathroom had been re-done; bathrooms in the rooms across the hall were in the process of renovation. Everything was... More 

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ZPaulReynolds, Guest Relations Manager at Quality Inn Cedar Point South, responded to this review

Complete guest satisfaction, as you can imagine, is our top priority--and we're glad we hit the mark in your case. Thanks for choosing to stay with us and for sharing your wonderful comments with us and others. We look forward to seeing you back again soon! More 

Hawthorn Woods, Illinois
1 review
4 of 5 stars Reviewed November 13, 2014

This hotel is not great, but pretty good if you need one night on your way from one city to another. It is close to the interstate, has a gas station kitty corner, a McDonald's within walking distance. The only problem is that there is no elevator. If your room is on the second floor, expect to carry your bags.... More 

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ZPaulReynolds, Guest Relations Manager at Quality Inn Cedar Point South, responded to this review

Thank you for taking the time to rate and review your recent stay with us. We're sorry to hear that you found the lack of an elevator to be troublesome; however, most two story properties do not have elevators as we can, generally, accommodate guests with physical challenges on the first floor. At any rate, we're glad that you found... More 

daytona beach florida
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed November 12, 2014

wow what a place to stay excellent staff scott and millissa went out of there way to make it a pleasureable stay I stayed about 5 nites rooms are clean and nice nice pool and buffet there is a lot of hotel compition up in that area yu get the best bang for yur buck her I give it 5... More 

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ZPaulReynolds, Guest Relations Manager at Quality Inn Cedar Point South, responded to this review

Thanks for sharing a such a wonderful testimonial! We're glad that you enjoyed your stay and that you found all of the amenities that we provide to be of value and convenience. We look forward to your next stay with us! More 

Hagerstown, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 10, 2014

Have stayed here on several occasions. Staff is friendly and helpful. Close to restaurants and shopping. Has a very nice and good Breakfast Buffet. Rooms are nice,clean,and beds comfortable!!! Thank You

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ZPaulReynolds, Guest Relations Manager at Quality Inn Cedar Point South, responded to this review

Thank YOU! Thanks for taking the time to share such kind words. We're happy you enjoyed your stay and hope to see you back again soon. Sounds as if you found true value in your stay with us! More 

New Boston, Michigan, United States
1 review
5 of 5 stars Reviewed November 9, 2014

I enjoyed it very much there , the rooms were very clean , breakfast buffet was really good. Check in was excellent, the gentleman that took care of us went above and beyond pleasing us. I do plan on coming back again.

Was this review helpful? Yes
ZPaulReynolds, Guest Relations Manager at Quality Inn Cedar Point South, responded to this review

Thank you for taking the time to rate and review your recent stay with us. We're happy to hear that you had an enjoyable stay and even happier to hear that you'll be joining us again in the future. Until then, safe travels! More 

Cleveland, Ohio
2 reviews
4 of 5 stars Reviewed November 9, 2014

We stayed here after a long day at Cedar Point. We got the the room with a hot tub in it, loved it! Nice and clean room, friendly staff and loved the free breakfast. We will definitely stay here again.

Was this review helpful? Yes
ZPaulReynolds, Guest Relations Manager at Quality Inn Cedar Point South, responded to this review

We're glad to hear that you're planning on coming back to see us again! This speaks volumes on the quality of our product and our commitment to continuous quality improvement. Thanks for choosing to stay with us! More 

Davison, Michigan
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 9, 2014

Great stopping point for travelers just north of the Ohio Turnpike, or just a short distance from Cedar Point. Friendly staff, comfortable accomodations, and good continental breakfast make for a very nice stay.

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ZPaulReynolds, Guest Relations Manager at Quality Inn Cedar Point South, responded to this review

Thank you for taking the time to rate and review your recent stay with us. We're happy to hear that you found value in your stay and that it was enjoyable. We hope to see you back again soon! More 

Fairfax, Virginia
Contributor
20 reviews 20 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 14, 2014

Needed a place to stop off Rt. 80 and found the Quality Inn pretty close off the exit. Hotel was nice and clean -- some furniture worn and outdated but they said rooms are being renovated little by little. We were given a handicap room even though we didn't need it. I told the desk clerk upon leaving that it... More 

Was this review helpful? Yes 1
ZPaulReynolds, Guest Relations Manager at Quality Inn Cedar Point South, responded to this review

Thank you for taking the time to rate, review, and comment on your recent stay with us. And thank you for your really helpful comments and suggestions regarding the handicapped room. This information will be very helpful as we continue to renovate rooms step-by-step. We're pleased that you chose to stay with us and happy that, overall, your stay met... More 

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