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Holiday Inn Express Middletown

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6575 Terhune Dr., Middletown, OH 45044
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Holiday Inn Express Middletown
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Holiday Inn Express Middletown
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58 reviews from our community

Traveler rating
    17
    18
    15
    7
    1
See reviews for
26
3
1
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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LONDON ONT
Senior Contributor
49 reviews 49 reviews
21 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

All good as far as hotel other than the fact the noise from 2nd floor above was quite cumbersome .Excellent location if visiting Miami Valley horse racing, plus lots of food options in area. Also good bars in area

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Columbus OH
Contributor
16 reviews 16 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall, the rooms were clean but could use some little extra TLC as the walls had some stains and needed dusted. The beds were comfortable. The rooms would benefit fron microwaves and fridges. The breakfast bar selections and quality was mediocre. The front desk staff was courteous.

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Swartz Creek, Michigan
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Not the best place to stay , I would stay as a quick stop only. I was passing through and was not impressed. Having stayed at many holiday inn expresses this one rakes the lowest. Not much to do in the area. Go north and you will find better option with shopping.

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TMIHospitality, Manager at Holiday Inn Express Middletown, responded to this review

Dear Dclark7000, Thank you for your review of the Holiday Inn Express Middletown. It is always our goal to impress our guests, and I'm saddened to learn that we came up short during your stay. I have shared your comments with my staff to ensure that future guests do not feel the same way. I hope we will have another... More 

Nashville, Tennessee
Top Contributor
166 reviews 166 reviews
29 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have stayed at A LOT of Holiday Inn Express properties (IHG Platinum Elite Status), and this one falls solidly in the ‘average’ category. It has that ‘used hotel’ feel and smell and is need of some furniture and carpet upgrades. It is not bad, just average. The front doors are not automatic so it’s a pain getting the luggage... More 

Was this review helpful? Yes 1
TMIHospitality, Manager at Holiday Inn Express Middletown, responded to this review

Dear Tony D, Thank you for taking the time to review your stay at the Holiday Inn Express Middletown. It is always our goal to impress our guests, and I'm sorry to hear that you found our hotel to be average. I have shared your comments with my staff to ensure that we are working even harder moving forward. I... More 

Summerville, South Carolina
1 review
5 of 5 stars Reviewed March 4, 2015

Quick trip to get my taxes done with my buddy. In Wednesday evening and out Friday morning, but the staff made both nights feel like home. This location has people that take care of you. Holiday Inn Express has a very good standard for the crews and room appearance, but this group at this location makes it special.

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Top Contributor
96 reviews 96 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 2, 2015

overall had a great stay at this property. Location was great and staff was very friendly. The room was very comfortable but lacked a true desk for those needing to get some work done. The breakfast offered was very good with many selections. Well done!!

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1 review
1 of 5 stars Reviewed February 21, 2015

When we first arrived the entrance was nasty just a mess like it hadn't been cleaned but we gave them the benefit of the doubt not to mention the staff filled the room with the odor of cigarettes. When we got to our room there were stains, dirty floors, and a horrible smell for being a non smoking room it... More 

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TMIHospitality, Manager at Holiday Inn Express Middletown, responded to this review

Dear Natalie9091, Thank you for reviewing your stay. I'm very sorry to hear about the negative experience you had at our hotel. We strive to impress our guests, and it is clear that we came up short. I have shared your comments with my staff to ensure this was an isolated incident. I hope that you will reconsider and allow... More 

Titusville, Florida
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 31, 2014

I generally have high expectations when booking in a Holiday Inn Express, and this one did not disappoint. Room clean, quiet, breakfast was fine. It is a little outside of town, but that makes it easier to get to after a long drive. Will stay there again.

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TMIHospitality, Manager at Holiday Inn Express Middletown, responded to this review

Dear Jens M, Thank you for your review of the Holiday Inn Express Middletown. We are pleased to hear you enjoyed our clean, quiet rooms and complimentary breakfast. We hope to see you again! Kind thanks, Joe G. General Manager More 

Contributor
19 reviews 19 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 21, 2014

I am not just talking a little dirty, I am questioning whether or not I am lying on clean sheets. 1) pop bottle cap stuck in grating of room air conditioner. 2) filthy crumbs and a used toothpick lying between the bed and night stand 3) disgusting dark stains on the room chair 4) someone else's belongings on the shelf... More 

Was this review helpful? Yes 1
TMIHospitality, Manager at Holiday Inn Express Middletown, responded to this review

Dear Dergunnz, Thank you for taking the time to review your stay at the Holiday Inn Express Middletown. Please accept my apologies for the cleanliness of your room. What you described is unacceptable and I can assure you I have addressed it with my housekeeping staff. I hope that you will allow us a chance to make up for this... More 

Lexington, Kentucky
Top Contributor
95 reviews 95 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed November 25, 2014

The staff were extremely friendly, the beds comfortable, and the breakfast fresh. The hotel was also very conveniently located near several restaurants. We will definitely plan on staying here on our next trip to the area.

Was this review helpful? Yes 1
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