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Red Roof Inn Cleveland Middleburg Heights

Certificate of Excellence
17555 Bagley Road, Middleburg Heights, OH 44130
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Red Roof Inn Cleveland Middleburg Heights
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Red Roof Inn Cleveland Middleburg Heights
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211 reviews from our community

Traveler rating
    102
    77
    23
    3
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
12 reviews 12 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This review is overdue. I have stayed at Red Roof now on at least five different occasions with family, friends, solo and with my husband. Will be back with entourage at the end of April 2015 to stay and see Saturday Night Fever at Playhouse Square in Cleveland. The staff and housekeeping folks at this Red Roof are really fantastic.... More 

Was this review helpful? Yes 1
Manchester, New Hampshire
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

When visiting the motel, is what I like to call it; the lobby gave me a very bleak feeling. After leaving the lobby the receptionist handed me a folded bunch of towels, leaving me confused as to why I had to take my own towels to my room. As I walk into my room--it was just to basic for me.... More 

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Farmington Hills, Michigan
Top Contributor
54 reviews 54 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just off I-71 and minutes from the Ohio Turnpike, this RRI is ideally located for visiting the Parma/near west side of Cleveland areas. There are many restaurant choices in the immediate area (mostly chains). We expected a no-frills stay and were pleasantly surprised by the warm welcome at check-in, the very large room that had a microwave and fridge, and... More 

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Peoria, Illinois
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 3, 2015

this place was super affordable with a really nice staff. everything looks clean but for some reason, our room smelled kind of like poop. after talking to the nice staff, they (easily & without issue) moved us to a new room that smelled like strong cleaning solutions. cleaning solutions smells much better than poop so we shrugged our shoulders &... More 

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JJ10060, General Manager at Red Roof Inn Cleveland Middleburg Heights, responded to this review

On behalf of our Red Roof team, I would like to thank you for your review. I am very happy to hear that our staff took care of your smell issue. I hope you understand that this is a very difficult issue that we face everyday, but we are trying new things daily. We use cleaners with bleach in the... More 

Vancouver, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 13, 2015

The room I was in was clean but not quite as nice as the pictures show. The walls are thin and I was up all night listening to the people in the room next to mine talking and laughing until 3am. My room also did not have a hairdryer or iron. Lucky for me I have short hair and didn't... More 

Was this review helpful? Yes 1
JJ10060, General Manager at Red Roof Inn Cleveland Middleburg Heights, responded to this review

On behalf of our team, I would like to thank you for your review. Our hotel is made out of concrete block and all of the ceilings are concrete. It is very safe and sound resistance, but people talking all night is very inconsiderate. We do offer Superior King rooms that feature, micro/fridges, in room coffee, large desk area, iron/board,... More 

Johnstown, Pennsylvania
Top Contributor
59 reviews 59 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 3, 2015

This past weekend we were in Cleveland for the Motorcycle show at The IX Center. The Red Roof Inn was very clean spacious and quiet. The rate was good and it was within walking difference to several restaurants.

Was this review helpful? Yes 1
JJ10060, General Manager at Red Roof Inn Cleveland Middleburg Heights, responded to this review

On behalf of our Red Roof team, I would like to thank you for your positive review. we appreciate your feedback and our employees enjoy positive feedback from our guests. The weather was very cold this year, and we are very happy you enjoyed the motorcycle show and your stay with us. Again, thank you. More 

Johnstown, Pennsylvania
Top Contributor
114 reviews 114 reviews
31 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed January 31, 2015

The Room was clean and modern................ The lobby are also was clean and updated. The front desk person was helpful and attentive. Exactly what I want in a budget motel. We have stayed here many times to attend the Motorcycle at the IX Center and are always satisfied.

Was this review helpful? Yes 1
JJ10060, General Manager at Red Roof Inn Cleveland Middleburg Heights, responded to this review

On behalf of our Red Roof team, I would like to thank you for your review. I see you enjoy the motorcycle show, even in the below zero temperatures we had this year. Thank you for staying with us, and we look forward to your next visit with us. More 

Quakertown,Pa.
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 21, 2015

Very good motel for the money. The staff was very helpful and we extend our stay for an extra day. Room was clean and bed were comfortable.Our party of four was pleased and would stay here again. The motel looked like it was recently updated and was in very good condition.

Was this review helpful? Yes 3
JJ10060, General Manager at Red Roof Inn Cleveland Middleburg Heights, responded to this review

On behalf of our Red Roof team, I would like to thank you for your review. We did freshen up the hotel by adding, flat screen TV's, new mattresses and box springs, carpeting, drapes, duvets and all new bedding. We always enjoy positive reviews, and we look forward to your next visit. again, thank you. More 

St. Catharines, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 4, 2015

Run, do not walk, to the Days Inn across the driveway, it may be $10 more but it's 10 times better. After arriving from a 5 hour drive at 12:45am we were told our reservation was for the following night. Surprising because we'd called before leaving home and were told we could check in anytime after midnight. Upon arrival the... More 

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JJ10060, General Manager at Red Roof Inn Cleveland Middleburg Heights, responded to this review

I would like to thank you for your review. When I read your review I was not really happy, because we check guests in every night after midnight. I had to find out exactly what had happened. Your reservation was made for the next business day and arriving a day early caused several issues, including room availability and departure date... More 

1 review
4 of 5 stars Reviewed December 31, 2014 via mobile

Good place to lay your head Good place to lay your head for the price. The beds were comfortable. The motel was clean from the lobby to the room. The remodel was done with attention to detail. Right off the interstate it was easily accessible.

Was this review helpful? Yes
JJ10060, General Manager at Red Roof Inn Cleveland Middleburg Heights, responded to this review

I would like to thank you for your review. The principal goal of our hotel is to provide dependable service to all our guests at a reasonable price. We installed all new mattress, box springs, flat screen TV's, bedding, carpeting, drapes, painting, upgraded WiFi, premium TV package and all new ice machines. We never stop improving our product. Again, thank... More 

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