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Extended Stay America - Cleveland - Middleburg Heights

2.5 of 5
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17552 Rosbough Blvd., Middleburg Heights, OH 44130 (Formerly Studio Plus Deluxe Studios )
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1 room 1 guest
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Extended Stay America - Cleveland - Middleburg Heights
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49 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Youngstown, Ohio
Level Contributor
7 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We are a touring illusion show. We recently performed at the local fair and our accommodations were at this particular location for the week. The room was spacious and clean. Parking close to our room was a bit of a challenge due to all of the vehicles in the lot. Not only were motorcycles taking full parking spots but there... More 

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Kalamazoo, Michigan
Level Contributor
57 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were able to get a great deal on this hotel through Hot Wire which made this a great value for us. I would not pay full price for this hotel as it is in need of updating and a thorough deep cleaning. The staff is very nice and helpful. The location is great and convenient. The rooms are very... More 

Was this review helpful? Yes 1
Greenville, South Carolina, United States
Level Contributor
70 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed July 14, 2015

This place was decent for one night. The beds made your back hurt in the morning and the pillows were either flat and hard or too soft and fluffy. The shower took some playing with to get it to come on and adjust the hot water. I am very keen on smells and the room smelled musky. Overall, it's a... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Cleveland - Middleburg Heights, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about the friendliness of our staff; however, we apologize that your room was not to your satisfaction. In response to your feedback, we will work diligently to ensure our room inspections meet our company’s high standards. Thank you very... More 

New York City, New York
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed July 8, 2015

It's not luxury, but it offers everything one needs for a comfortable stay. A good bed, decent linens, and fully-equipped small kitchen (although you do have to request utensils from the front desk). The staff at check-in was extremely helpful. It's not just this location, but apparently chain-wide, based on 3 separate recent stays at Extended Stay America properties: the... More 

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Manager_11525, Manager at Extended Stay America - Cleveland - Middleburg Heights, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you enjoyed your stay and the staff was helpful. Your feedback regarding the television channel selection has also been received and taken under advisement. Thank you again for your kind words and genuine feedback. The staff and I... More 

New Philadelphia, Ohio
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 19, 2015 via mobile

The check in was fast, the rooms were clean (although it could use updating). The rooms were spacious, the fridge, microwave and counters were clean. Even the shampoo and soap were good. I've spent 3x as much on a 4 star hotel and have not been as happy as I was here. The staff were very nice and the coffee... More 

Was this review helpful? Yes 1
Edgewood, MD
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed October 15, 2014

My sister and I stayed here for 5 nights. Yes, this is an older hotel. But our room was very clean, bed was comfortable, room was large & the kitchen was a nice bonus. Our room was on the 1st floor. It had 2 beds, a couch, small reclining chair, table/chairs, 2 dressers, flat screen TV, full size refrigerator, stove... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Cleveland - Middleburg Heights, responded to this review

Thank you so much for posting a review of our property. It's great to hear that you enjoyed your stay with us. The staff and I are pleased to read that we provided you with a clean, comfortable room and that your fully-equipped kitchen was to your liking. Thank you again for your kind words. The staff and I would... More 

Mount Vernon, Kentucky
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 4, 2014

Picked hotel due to on line reviews. They lied. Hotel was poorly laid out. It was dirty (hall ways, elevator). Room smelled musty. Someone thought it would be a good idea to install new carpet in the room next to mine at 8:00 in the morning. People (not sure if they were staff or quest) were outside the main entrance... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Cleveland - Middleburg Heights, responded to this review

Ken - We received a copy of your review, and wanted to take a moment to personally respond. Please know that we are sincerely sorry that you did not enjoy your stay with us. The situation you described regarding our level of cleanliness and the carpet installation is truly regrettable. We will work with our housekeeping and maintenance staff to... More 

Travelers are raving about these Middleburg Heights hotels

Cleveland, Ohio, United States
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 3, 2014

We came to this hotel in March, 2014, and were greeted by a very friendly staff. The hotel is comfortable, and close to I-71, the Cuyahoga County Fairgrounds, Baldwin Wallace College, Southwest General Hospital, and several very nice restaurants. The lobby is welcoming -- couches, chairs, with tables and chairs for dining. Coffee is available not only at breakfast, but... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Cleveland - Middleburg Heights, responded to this review

I want to thank you for taking the time to write a review of our hotel. I am glad that you enjoyed our friendly staff and your comfortable room during your stay with us. As well, it's great to hear that you were pleased with our location. I will be sure to share your kind remarks with our team. Thank... More 

Kalamazoo, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 20, 2014

Inexpensive doesn't have to be cheap-looking and ugly, but in this case it does. On the pro-side, clean with friendly staff, nice landscaping (except for potholes). On the con side - a depressing, dark, badly patched-up (and not) interior. I've stayed in far better for the money, and would never recommend.

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Cleveland - Middleburg Heights, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I’m so pleased to hear that you enjoyed our friendly staff and clean rooms with fully equipped kitchens at a great value. Your feedback regarding our hotel’s overall condition is greatly appreciated and it will help us in our efforts to continually improve our... More 

Florence, Kentucky
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 28, 2014

We came to stay at this hotel in Sept 2013 and stayed for 4 1/2 months while my husband was doing contract work at CLE airport. We had a great experience and I would definitely recommend this hotel to friends and family. The staff and management team are very attentive and responds to concerns immediately.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Cleveland - Middleburg Heights, responded to this review

Thank you so much for posting a review of our hotel. I’m so pleased to hear that our staff was helpful and attentive during your stay with us. The staff and I would love to provide you with another comfortable stay in the future. More 

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