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TownePlace Suites Cleveland Airport

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7325 Engle Road, Middleburg Heights, OH 44130
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TownePlace Suites Cleveland Airport
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69 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cincinnati, Ohio
Level Contributor
154 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is not a five star hotel like a Ritz or Four Seasons but this place does it right. The staff is friendly and helpful. The property is very clean and the rooms are comfortable. It does a good job of being a home away from home. They have a transplant rate for certain Cleveland Clinic patients and their families.

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London, Ontario
Level Contributor
73 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here one night on our way home from Virginia. Excellent room - clean and quiet. Breakfast was excellent. Our only issue was that housecleaning knocked on our door despite a do not disturb sign hanging from it. Otherwise - no issues.

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Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 31, 2015

We are out of town for a week and will be traveling and staying at these hotels. The main reason we pick these hotels is due to the kitchen that they have in them since I cook each one of our meals. This particular TownePlace is a bit older then some of the ones we have stayed at and is... More 

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Erin S, General Manager at TownePlace Suites Cleveland Airport, responded to this review

Thank you for taking the time to review us. We are very appreciative of your feedback. We are glad to hear that you enjoyed the convenience that TownePlace Suites Cleveland Airport has to offer. We take pride in our hotel and are sorry that our efforts did not reflect that. We have listened to your issues and we are taking... More 

1 review
5 of 5 stars Reviewed May 27, 2015

I really have enjoyed my stay here. The staff provided excellent customer service and where very accommodating. You receive complimentary breakfast which was very nice and convenience (Hot/cold cereal, boiled eggs, bagels, coffee and other cold beverages, muffins, & fruit). The rooms were very clean and met my standards after I did my "Anthony - Hotel Impossible" inspection. :-) The... More 

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Erin S, General Manager at TownePlace Suites Cleveland Airport, responded to this review

Hello, thank you for taking the time to review us, we appreciate the feedback from our guests! we are very happy to hear that you enjoyed your stay with us! we pride ourselves on guest satisfaction are thrilled that your stay with us was perfect! We are very glad to hear that you will be joining us the next time... More 

Cincinnati, Ohio
Level Contributor
154 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed May 26, 2015

We stayed here because of a Cleveland Clinic "transplant rate." It is very clean and comfortable. It is laid out like a typical Marriott vacation resort condo just smaller. Three TVs, equipped small kitchen with fridge, dishwasher, etc., comfortable beds and it was quiet. It's a bit far from the Clinic but worth it for the rate we got.

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Las Vegas
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 19, 2015

Great location, near 71 and close to the CLE airport, with free shuttle. The rooms are always clean & comfortable, Fridge, microwave, coffee maker & necessary utensils are on hand. Nice breakfast with moderate amount of choices. All the staff I have encountered at this location have been friendly & helpful. Use of facilities at Courtyard which shares the parking... More 

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United States
Level Contributor
93 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed May 2, 2015

This is not a bad hotel. The staff is mostly helpful (except for one guy who seems to sit at the guest computer and surf the web a lot), the rooms are relatively new and the location is functional. I had were some maintenance issues in the room - the paper towel holder was missing a screw, the faceplate on... More 

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West Lafayette, Indiana
Level Contributor
58 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed April 16, 2015

This was a perfect place to stay while I was here going to Cleveland Clinic. With the kitchenette and laundry, I was comfortable and able to eat in and not have to eat out all of the time. Breakfast at the hotel was not great but with my on kitchen I could fit my own breakfast. Also there was a... More 

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Moore, Oklahoma
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 25, 2015

We visited this hotel and booked the 2 bedroom suite, complete w/ kitchen. Loved the extra space for the 3 night stay. Updated paint and decor and the sofa bed was even comfortable too! Bedding was extra fresh and modern, pillows and beds were great! Granite counter tops in kitchen and bathroom and flat screens in each bedroom and living... More 

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Florida
Level Contributor
52 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 stars Reviewed March 24, 2015

Calling it Suites is the first misnomer. It's just a room with a tiny kitchen-ette in it. There is a queen bed with a pullout right next to each other. Our room didn't have a blanket for the pullout and when I called, I was told it would be brought up. Needless to say, it never arrived. We called again... More 

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