What a pleasant surprise for an airport hotel! This property just went thru an extensive renovation and it showed. I was attending a conference and some of the women even took pictures of the bathroom floor tiles(conference area bathroom); they were GORGEOUS! No detailed was spared for your comfort or convenience. The staff was outstanding, everything was great. This was... more

Booked this facility through a tradeshow block. Very convenient for drive-in or fly-in to a show at the I-X Center. New decor for the "grand re-opening" was impressive. Relatively clean accommodations...one room for our group wasn't serviced and guest had to be moved. Big challenge was no web service for several days, neither WIFI nor wired available. Front desk "had... more

The Crowne Plaza was officially opened Feb 2, 2008. It was formerly THE PLAZA. I was attending a 2 day Seminar at this hotel and was very concerned because of the low ratings on trip advisor with THE PLAZA. I called the hotel approximately 2 weeks prior to the seminar and spoke with a desk clerk. She assured me that... more

Some friends and I stayed at the Plaza Hotel this past weekend. The room was clean: the beds had fresh linen as well as fresh towels in the bathroom. There was no visible mold or mildew in the bathroom, however, it's always good to keep disinfectant spray on hand when staying at a hotel like this. I guess I expected... more

We stay here with work, company has a contract. This has got to be the biggest [--] hotel I have ever stayed at. The city fire marshal just shut down half of the hotel for safety issues, the property owners say it is for renovation, the front desk clerks tell us otherwise. The bath tubs have water between the tub... more

I, too, recently stayed at this hotel. The shower curtain was moldy and the tub "dipped" up and down under my feet. Thank goodness there were restaurants nearby, we had a catered lunch and were killing little bugs at our table. Personally, I had no shuttle problems but it was NOT a pleasant stay. more

This is by far the worst hotel I've ever stayed in. Should have known when it seemed we were the only people there. Called for more towels and told there was only one person working in the whole hotel and we would have to come down and get them. Restarant was closed. They had opened the pool for our kids... more

Just thinking about what I experienced makes my skin crawl (or is that the possible "bugs"?). This place was filthy, had minimal Internet access, slow or non-existent van service and poor front staff help. There were many restaurants within walking distance, but no restaurant within the facilities. Also, they had closed down the indoor pool and made no apologies about... more

We stayed for 2 nites July 21 and 22, 2006 and we felt we had bed bugs all over us by the time we checked out. The carpets were stained and dirty, bathroom ceiling tiles were falling down with mold on the tiles, toilet ran constantly, table in the room was never wiped down by the so called maid service.... more