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All 10 Middleburg Heights hotels

Crowne Plaza Hotel Cleveland Airport

3.5 of 5
7230 Engle Road, Middleburg Heights, OH 44130
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Crowne Plaza Hotel Cleveland Airport
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66 reviews from our community

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Date Rating
Charleston, South Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 21, 2013 NEW

We checked into this hotel on the evening of May 19th, 2013. The check in agent carried on a personal conversation with another staff member during our entire check-in. On entering the room, we found the HVAC system set for Heat and 74 degrees. It was impossible to get and maintain the room at a comfortable temperature and the blower,... More

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Woodstock, Canada
1 review
3 of 5 stars Reviewed May 17, 2013

Have used this property on many occasions and find the staff generally attentive. The heating/air conditioning noise can be disturbing and check-in can be somewhat chaotic. The only serious issue I have experienced is getting anyone at the hotel to take action on a billing error that occurred during my last stay. I guess I'll have to wait until my... More

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CPMike, General Manager at Crowne Plaza Hotel Cleveland Airport, responded to this review
May 19, 2013

Dear Tillering, Thank you for taking the time to review your recent stay at Crowne Plaza. Your comments are extremely valuable to us as they allow us the opportunity to review our operation and make changes as needed. We understand the importance of a quick and smooth check-in. Our team's top priority is to provide the highest level of service... More

DeLand, Florida
1 review
5 of 5 stars Reviewed May 14, 2013

I always enjoy ICG properties but the Crowne Plaza actually made a standard trip very pleasant. The rooms are clean and well looked after. The staff are excellent but by far the most enjoyable time was had talking to Irish in the lounge. Irish gave all guests true Irish hospitality and she is well your time if you have a... More

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CPMike, General Manager at Crowne Plaza Hotel Cleveland Airport, responded to this review
May 15, 2013

Dear Ed O, Thank you for taking the time to review your recent stay at Crowne Plaza. We agree, Irish is an exceptional employee who's main focus is providing outstanding service. I have taken this opportunity to pass your kind words on to Irish as well as our entire team. We look forward to your return visit in the near... More

Westport, Ireland
Top Contributor
80 reviews 80 reviews
65 hotel reviews
Reviews in 60 cities Reviews in 60 cities
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed May 13, 2013

Stayed here after a very long journey and the tone was neatly set by a great welcome and chat with the shuttlebus driver!Check-in was welcoming and efficient.Room was spacious and clean and bed extremely comfortable. However,the bar and restaurant areas were extremely dull and almost claustrophobic....too much brown which is a less than inviting colour,and very supressive!Bar staff were so... More

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CPMike, General Manager at Crowne Plaza Hotel Cleveland Airport, responded to this review
May 14, 2013

Dear Morchwestport, Thank you for taking the time to review your recent stay at Crowne Plaza. I'm happy to hear our entire team was able to provide you with the highest level of service possible and that you enjoyed our comfortable bedding. I have taken this opportunity to share your kind words with our team and personally thank them for... More

Tampa, Florida
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 7, 2013

Very nice hotel close to the airport. The staff is friendly and helpful. The rooms are very standard, but also clean. The hotel offers good values to business travelers. The breakfast in the morning is hot and varies a little each day.

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CPMike, General Manager at Crowne Plaza Hotel Cleveland Airport, responded to this review
May 14, 2013

Dear Jjpinney, Thank you for taking the time to review your recent visit to Crowne Plaza. I'm happy to hear our team was able to provide friendly & helpful service and that you enjoyed your stay. We look forward to seeing you again in the future! Sincerely, Michael Levy General Manager More

Iron Mountain, Michigan
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 25, 2013

This location was recommended to me by a coworker. Clean, superior service, and I paid a great price. Bonus, its very convenient near the airport. All my future trips to Cleveland will include staying at the Crowne Plaza.

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CPMike, General Manager at Crowne Plaza Hotel Cleveland Airport, responded to this review
May 14, 2013

Dear Sparkypyro, Thank you for taking the time to review your recent visit to Crowne Plaza. Our team was happy to hear you enjoyed your stay and we look forward to seeing you again in the near future! Sincerely, Michael Levy General Manager More

Jacksonville, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed April 17, 2013

I stayed here in April of 2013 on a road trip for a bed one night. I used Priceline to get a 3.5 star hotel in this area and this is what I got. Now the price was acceptable, but don't let anyone tell you it is that high on the scale. The hotel is rather old and dated, but... More

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Cleveland Airport, responded to this review
May 7, 2013

Dear FLTopCat, Thank you for your review and being so detailed in the good, the bad and the opportunities to improve. Whilst I am pleased with the good comments, We truly value the negative comments as this gives us the opportunity of improving what we can offer. Please accept our apology for the shortcomings you have experienced. We will address... More

Paxton, Illinois
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2013

I have stayed at this Hotel several times on business and it never dissapoints. It is a great value. Staff is very nice. Hotel is always clean. I always reccomend this location. Very nice bar area. Breakfast is always good. Thank you to the GM and Staff for always providing a great place to stay.

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Montgomery
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 11, 2013

Extremely clean and well appointed hotel. What one should expect from Crown Plaza. Would have been nice fro the bathroom to have been a little larger, but it is what it is. Also would have been great for them to include free breakfast buffet for Rewards guests (it's $5, plus tax & tip). Otherwise a very pleasant stay. Was on... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 of 5 stars Reviewed March 3, 2013

The room was clean; nothing spectacular stayed 2 nights. Showers were adjustable and shower curtains were changed daily. Floor boards were vacuumed and dusted. No refrigerators in rooms. Beds not as comfortable as expected. Exercise room down stairs in a secluded area. food was good but over priced

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Additional Information about Crowne Plaza Hotel Cleveland Airport

Also Known As:
Crowne Plaza Middleburg Heights
Crowne Plaza Hotel Cleveland Airport Middleburg Heights, Ohio
Address: 7230 Engle Road, Middleburg Heights, OH 44130
Phone Number:
Region: United States > Ohio > Middleburg Heights
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 10 hotels in Middleburg Heights
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Enjoy a Convenient Location at this Middleburg Heights Hotel Downtown Cleveland, Ohio and the Cleveland Hopkins International Airport (CLE) are just minutes from our Crowne Plaza - Cleveland Airport Hotel. Nestled in Middleburg Heights, our hotel looks forward to helping you during your stay. Many of the area's attractions are just a short drive from our hotel near the Cleveland Airport, such as the stadiums of several professional sports teams. Other popular area attractions include the famous Rock & Roll Hall of Fame, the NASA Glenn Research Center and Playhouse Square, the second-largest theater complex in the US. If you can't decide, consider seeing the city with Trolley Tours of Cleveland. Our Cleveland, OH airport hotel is also convenient to the International Expo Center, Cuyahoga County Fairgrounds and businesses including Moen World Headquarters, Cleveland Clinic Foundation, AT&T, Ford Motor Co. and Sanford-Brown College of Cleveland, Ohio. Our hotel has 14 meeting rooms with 16,000 square feet of space, a 24-hour Business Center and free wireless Internet access to meet your needs. Our 100% non smoking Cleveland, Ohio hotel offers the comfort and convenience you deserve with a heated, indoor pool and sauna, a 24-hour Fitness Center, a gift shop, Buccis restaurant and lounge and well-appointed rooms and suites. Call today and reserve your Crowne Plaza of Cleveland hotel room. ... more   less 
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