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Courtyard by Marriott Cleveland Airport/South

3.0 of 5 7345 Engle Road, Middleburg Heights, OH 44130
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Courtyard by Marriott Cleveland Airport/South
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Courtyard by Marriott Cleveland Airport/South
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105 reviews from our community

Traveler rating
    36
    36
    22
    6
    5
See reviews for
28
17
8
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (19)
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There are newer reviews for Courtyard by Marriott Cleveland Airport/South
See the most recent reviews
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 11, 2014

We stayed for two nights this past weekend and really enjoyed our stay. The hotel is very clean and was recently remodeled with a more modern decor. The staff is super friendly and made us feel very welcome. Located close to the airport and to many area restaurants. Definitely worth the stay!

Was this review helpful? Yes 1
Kim K, Director of Sales at Courtyard by Marriott Cleveland Airport/South, responded to this review

Thank you for taking the time to review us we appreciate your feedback. We are pleased to hear that you enjoyed your stay with us at the Courtyard Cleveland Airport South. We hope to have you as our guest again the next time you are in the Cleveland area! More

Waunakee, Wisconsin
Top Contributor
82 reviews 82 reviews
28 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed June 1, 2014

After having a less than great experience at the Courtyard in Eden Prairie MN the previous night, I did not arrive at this Courtyard with high expectations. WOW - from the pleasant greeting by Eric to the amazing renovation of the rooms, this was a great experience. The room renovation shows that Courtyard really understands the business traveler. There are... More

Was this review helpful? Yes 1
Kim K, Director of Sales at Courtyard by Marriott Cleveland Airport/South, responded to this review

Thank you for taking the time to review us, we appreciate your feedback very much! We are so happy to hear that you enjoyed your stay at the Courtyard Cleveland Airport South! we pride ourselves on guest satisfaction and are thrilled that we were able to exceed your expectations and restore your faith in the Courtyard brand! Our multi-million dollar... More

Kent, Ohio
Top Contributor
114 reviews 114 reviews
26 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed May 18, 2014

If you visited this Marriott Courtyard some years ago and haven't visited in the past year, you should definitely visit again. The halls and rooms have new carpet and the rooms have all new furnishings. The frumpy bedspreads have (finally!) been replaced with comforters, the bed has two foam pillows as well as two feather pillows, and the bed is... More

Was this review helpful? Yes 1
Kim K, Director of Sales at Courtyard by Marriott Cleveland Airport/South, responded to this review

Thank you for taking the time to review us, we appreciate your feedback. We recently completed a multi-million dollar renovation and we are happy to hear that you are pleased with the end result. We look forward to having you as our guest the next time you are in the Cleveland area/ More

NJ
Top Contributor
180 reviews 180 reviews
42 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed May 16, 2014

Probably need a definition of what is an airport hotel. This is a fine hotel with airport shuttle but not exactly AT airport. Some subtle things very right here. Other hotels could learn. In room refrigerator. No reason why every hotel room does not have one. Free Internet. Again, every hotel should have. Idiotic to pay for Internet in hotels... More

Was this review helpful? Yes 1
Kim K, Director of Sales at Courtyard by Marriott Cleveland Airport/South, responded to this review

Thank you for taking the time to review us we enjoy hearing from our guests. We are considered an airport property, while we aren't at the Airport we are in a short mile radius from the airport. We are glad that you were able to take advantage of our complimentary internet service. We are happy to hear that the comforts... More

Chattanooga, Tennessee
Top Contributor
212 reviews 212 reviews
14 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed May 14, 2014

The Courtyard hotel in Middleburg Hts is convenient to Hopkins Airport. They also have a shuttle, thus for a meeting from folks flying in from parts elsewhere this is a good option for a one or two day meeting. If you're doing that it's NOT convenient to downtown Cleveland. The rooms are geared to the business traveler such as a... More

Was this review helpful? Yes 1
Kim K, Director of Sales at Courtyard by Marriott Cleveland Airport/South, responded to this review

Thank you for reviewing us we appreciate any and all guest feedback. We are happy to hear that our rooms as well as the common areas met your needs. were pride ourselves on staff service and we are pleased to know that your encounters with the staff were all very pleasant. We hope to have you as our guest again... More

Fostoria, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2014

our overall experience at this hotel was excellent from amenities to the staff. Our daughter graduated from BW and had 5 rooms, very clean, pool area was clean as well as the back courtyard for the kids to run around. Very clean and maintained. Breakfast was excellent as well. Would highly recommend. Eric who handled our reservation couldn't have been... More

Was this review helpful? Yes 1
Kim K, Director of Sales at Courtyard by Marriott Cleveland Airport/South, responded to this review

Thank you for taking the time to review us, we appreciate your feedback. We are very happy to hear that you enjoyed your stay with us. We pride ourselves on guest satisfaction and we are glad to know that we lived up to you and your family's expectations. We hope that you choose the Courtyard Cleveland Airport South for your... More

Fort Pierce, Florida
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 12, 2014

We were pleasantly surprised by the cleanliness and newness of the hotel for the price. The Bistro was very nice for a quick bite, cocktail or coffee - there is also a Dunkin Donuts within walking distance too! Staff was friendly and bed was comfortable. We were traveling with friends (5 rooms total) and all rooms were very clean. We... More

Was this review helpful? Yes 1
Kim K, Director of Sales at Courtyard by Marriott Cleveland Airport/South, responded to this review

Thank you for reviewing us we appreciate the feedback. we are very happy that you had a pleasant stay here at the Courtyard Cleveland Airport South! Customer service and guest satisfaction are our top priorities and we are glad that we lived up to the Marriott Standard you expected. We look forward to having you as our guest again soon! More

Asheville, North Carolina
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 9, 2014

If you plan to pay extra for a 1 bedroom suite, you might want to be aware of the strangest configuration we have seen. The desk clerk, very professional, said that the rooms had been remodeled ... but they must not have had all the furniture delivered ... because you walk into a fairly large room to see a small... More

Was this review helpful? Yes 1
Kim K, Director of Sales at Courtyard by Marriott Cleveland Airport/South, responded to this review

Thank you for taking the time to review us, we appreciate your feedback. We just completed a multi-million dollar renovation on all our guest rooms and I apologize that our king suites layout was not to your liking. Our main goal is to have our guests feel comfortable and relaxed and unfortunately we missed the mark with your most recent... More

Blairsville, Pennsylvania
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 21, 2014

This was one of the worst hotel experiences we have ever had! Where to begin? Four of us were scaled by the stripped out faucet in the so called newly renovated hotel....two of which were kids. While showering, the knob would turn by itself toward scalding hot water due to being stripped (Confirmed by the maintenance man). It took well... More

Was this review helpful? Yes 1
Kim K, Director of Sales at Courtyard by Marriott Cleveland Airport/South, responded to this review

Thank you for taking the time to review us we appreciate any and all feedback from our guests. We do apoligize that you did not have an enjoyable stay with us. We strive to be the best at what we do and to fall short in the eyes of our guests is unacceptable. Thank you for bringing to our attention... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 12, 2014

We stopped at the Courtyard in Middleburg Heights on the way to Ann Arbor from NJ. After an 8 hour plus drive when we got to the hotel we found that a room smelt of cigarette smoke. Then the room which was supposed to sleep 4 including two teenagers had one king and a twin bed!! For 4 people. This... More

Was this review helpful? Yes 1
Kim K, Director of Sales at Courtyard by Marriott Cleveland Airport/South, responded to this review

Thank you for taking the time to review us, we value any and all input from our guests. I am sorry to hear that your room was subpar. We strive to exceed the expectations of our guests and I apologize that we did not live up to the Marriott Standards. We recently completed a multi-million dollar renovation which changed the... More

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Additional Information about Courtyard by Marriott Cleveland Airport/South

Address: 7345 Engle Road, Middleburg Heights, OH 44130
Location: United States > Ohio > Middleburg Heights
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Cleveland Airport/South 3*
Number of rooms: 154
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Also Known As:
Courtyard By Marriott Cleveland Airport/South Hotel Middleburg Heights
Courtyard Middleburg Heights
Middleburg Heights Marriott
Middleburg Heights Courtyard
Courtyard By Marriott Cleveland Airport/South Middleburg Heights, Ohio

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