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Courtyard by Marriott Cleveland Airport/South

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7345 Engle Road, Middleburg Heights, OH 44130
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Courtyard by Marriott Cleveland Airport/South
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Courtyard by Marriott Cleveland Airport/South
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119 reviews from our community

Traveler rating
    42
    40
    24
    7
    6
See reviews for
32
19
10
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel is very nice BUT my room did not have hot water. I called the front desk and asked for a different room but they wanted their maintenance engineer to look into it. He came up and agreed that I had no hot water and told me he would come back up or call me. He didn't come up... More 

Was this review helpful? Yes
Erin S, General Manager at Courtyard by Marriott Cleveland Airport/South, responded to this review

Thank you for letting us know about your recent stay at the Courtyard Cleveland Airport South. I do apologize that you had such a terrible issue while you were staying with us. The staff at the hotel should have handled the situation better and been more affective in making your stay better. Your review will be shared with the appropriate... More 

Ohio
1 review
3 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel for Cleveland Auto Show. Easy access to I-71. Close to airport and Convention Center. Attractive building, nice lobby and clean room. Arrived at 8:45pm wanted hot meal but Bistro was closed. Had to settled for cold ham sandwich. Room nice but bed was extra firm and sofa was unsitable leaving the desk chair to sit on... More 

Was this review helpful? Yes
Erin S, General Manager at Courtyard by Marriott Cleveland Airport/South, responded to this review

Thank you for letting us know about your recent stay at the Courtyard Cleveland Airport South. Any feedback that our guests give is a way to help teach our whole hotel how to provide the best service possible for the next guest who stays with us. We will be reading your comments to the whole staff, especially in the Bistro... More 

Raleigh, North Carolina
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 16, 2015

I arrived late 2/13 (2 nights) for leisure and business travel. Requested a high floor room on reservation request and was granted just that when I arrived (room had a mini balcony facing the street and front entrance of the hotel. My first time traveling to Cleveland, OH, front desk check in was quick and smooth, the rooms are just... More 

Was this review helpful? Yes
Erin S, General Manager at Courtyard by Marriott Cleveland Airport/South, responded to this review

Thank you for letting us know about your recent stay at the Courtyard Cleveland Airport South. We hope that you have safe travels and we look forward to seeing you in April! More 

Ohio
Top Contributor
55 reviews 55 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 15, 2015

Stayed here on business - clean rooms, front desk service was nice, no problems encountered. Beds are a little firm and pillows are feather pillows. Only issue was the TV reception - picture was losing signal alot

Was this review helpful? Yes
Erin S, General Manager at Courtyard by Marriott Cleveland Airport/South, responded to this review

Thank you for taking the time to let us know about your recent stay at the courtyard Cleveland Airport South. We have informed our TV company about the issues you had with your TV reception and am currently working to fix the issue. We hope that if you are in the area again you will allow us to be your... More 

Columbus, Ohio
Top Contributor
83 reviews 83 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed February 14, 2015

Stayed at this hotel for a business trip to the area. Hotel was clean and comfortable. Easy access to the highway and several restaurants in close proximity. With my stay a breakfast at the Bistro was included. The food was okay, but the service was HORRIBLE! Half the time only one person was working, which resulted in 30 min delays.... More 

Was this review helpful? Yes
Erin S, General Manager at Courtyard by Marriott Cleveland Airport/South, responded to this review

Thank you so much for letting us know about your recent stay at the Courtyard Cleveland Airport South. We will be sharing your feed back with the staff so that they know what our guests have to say about our hotel. Positive and negatives feed back is always used as a wonderful learning tool for the whole staff. We hope... More 

Folsom, Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 13, 2015

Recently stayed at location on a visit to the Christmas Story House. Property was recently renovated. Staff was very friendly and helpful, went out of their way to make our stay enjoyable. Location is close to Major rds. so getting around is easy. Also close to restaurants and shopping. We had a great stay and would definitely stay again

Was this review helpful? Yes
Erin S, General Manager at Courtyard by Marriott Cleveland Airport/South, responded to this review

Thank you for taking the time to review the Courtyard Cleveland Airport South. We hope that we will see you again when you're in the Cleveland Area! Safe Travels! More 

Columbus, Ohio
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 16, 2014

This property is new. It has a very modern and clean look. The room was adequately equipped for the business traveler in mind. Fast wifi, ample outlet plugs and a movable desk made my stay enjoyable. I booked this room at a discounted rate and would definately stay again.

Was this review helpful? Yes
Erin S, General Manager at Courtyard by Marriott Cleveland Airport/South, responded to this review

Thank you for taking the time to review the Courtyard Cleveland Airport South. We are so glad that you enjoyed your stay with us. We hope to see you again when you're in the Cleveland area. Safe Travels. More 

2 reviews
5 of 5 stars Reviewed December 13, 2014

I come to this area 3-4 times a year and usually stay at another property. I changed it up this time and wasn't disappointed. Recently renovated, rooms were clean staff was available and helpful and location is close to major roads (no sound problems), shopping, restaurants and the airport. My bag was lost by the airline and the staff was... More 

Was this review helpful? Yes
Erin S, General Manager at Courtyard by Marriott Cleveland Airport/South, responded to this review

Thank you for taking the time to review the Courtyard Cleveland Airport South. We are so glad that you enjoyed your stay with us. We hope to see you again when you're in the Cleveland area. Have a wonderful day and Safe Travels! More 

Cleveland, Ohio, United States
2 reviews
5 of 5 stars Reviewed December 13, 2014

This hotel is BEAUTIFUL! The r0oms are very chic and modern. I got booked here through priceline on last minute deals, for $64.00 taxes included, I wasnt sure where I was going to be placed until after I paid and It revealed my hotel as The Courtyard Marriott in Middleburg Heights. Upon entering my room I was speechless and immediately... More 

Was this review helpful? Yes
Erin S, General Manager at Courtyard by Marriott Cleveland Airport/South, responded to this review

Thank you for taking the time to review the Courtyard Cleveland Airport South. We are so glad that you enjoyed your stay with us. We hope to see you again when you're in the Cleveland area. Have a wonderful day and Safe Travels! More 

Dayton, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 2, 2014

Front desk people and kitchen people were very helpful. Everything was very clean 2 people were cleaning grout in the hallway. great hotel.Im chief engineer at another hotel. so I know what to look for. room filter was clean. pool and spa was great. thank you

Was this review helpful? Yes
Erin S, General Manager at Courtyard by Marriott Cleveland Airport/South, responded to this review

Thank you for taking the time to review the Courtyard Cleveland Airport South. We are so glad that you enjoyed your stay with us. We hope to see you again when you're in the Cleveland area. Have a wonderful day and Safe Travels! More 

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