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Courtyard by Marriott Cleveland Airport/South

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7345 Engle Road, Middleburg Heights, OH 44130
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Courtyard by Marriott Cleveland Airport\/South
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152 Reviews from our TripAdvisor Community

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Uniontown, Ohio
Level Contributor
102 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We spent the night prior to a very early morning flight. The room was very clean and nice and the service was excellent. Airport shuttle was great, but not warm when we got in at 5:30 without coats (we were headed south and didn't want to take our winter coats)

Helpful?
Thank snpkelley
Erin S, General Manager at Courtyard by Marriott Cleveland Airport/South, responded to this review

Dear snpkelley, Thank you very much for taking the time to review our hotel! We are happy to hear that you enjoyed your stay with us. Our airport shuttle is a great service that a lot of people enjoy and we are glad that you did as well. We hope to see you next time your travels bring you through... More 

Washington DC, District of Columbia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We enjoyed our stay here. The room was immaculate, the beds were quite comfortable, and the other guests were quiet. This hotel was updated a year ago and it is quite nice. We didn't use the pool, hot tub, or restaurant but they all looked very clean. I travel quite often and and am really particular (clean freak). I saw... More 

Helpful?
Thank francesraskin
Erin S, General Manager at Courtyard by Marriott Cleveland Airport/South, responded to this review

Dear Francesraskin, Thank you very much for taking the time to review our hotel. We are extremely happy to see that had an enjoyable experience with us! We take pride in the cleanliness of the hotel and our staff has done a great job of keeping it at that level! We hope to see you again on your next trip... More 

Monroe, Michigan
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Staff was friendly, room was nice and updated. The bathroom was a little older looking. We stayed overnight while visiting Cleveland. About 10-15 mins drive downtown. Close to the airport, but never heard any airplanes.

Helpful?
Thank RICK S
Erin S, General Manager at Courtyard by Marriott Cleveland Airport/South, responded to this review

Dear Rick, Thank you for taking the time to review our hotel! We truly appreciate the kind words. We are very happy to hear that our staff was friendly and that you enjoyed your stay with us! Thank you again and we hope to see you next time you travel to Cleveland! Sincerely, Erin S More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 28, 2015

Location was a factor in selection, and this hotel was right on the highway for easy access and close to everything we needed. Check-in staff was professional and friendly. There is plenty of parking available. The space is nicely updated and clean. Room amenities such as the toiletries and the coffee maker were all on point for the hotel class.... More 

Helpful?
Thank Angela C
thechidz
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 27, 2015

I've come to expect great quality from Courtyard by Marriot and this chain has quickly become one of my favorite brands. Unfortunately this location has a few issues, mainly that of being the water temperature. The temperature of the pool is very cold and the "hot" tub is even colder! This put a damper on an otherwise pleasant stay.

Helpful?
Thank thechidz
Erin S, General Manager at Courtyard by Marriott Cleveland Airport/South, responded to this review

Dear thechidz, Thank you for taking the time to write this review. We are very sorry to hear that your stay was not what you have come to expect with the Courtyard brand. I have already passed along the information you provided regarding the pool and spa temperature's to the maintenance staff. We are very sorry for the inconvenience this... More 

Level Contributor
51 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed December 23, 2015 via mobile

Good location close to the highway. Excellent welcome at the front desk was able to check in at noon. Had a great stay. No issues whatsoever. Breakfast was very good (not included). Bed and room were clean. We paid for extra wifi and had no issues. Was able to get a lot of work done.

Helpful?
Thank Panos S
WV
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 14, 2015

Stayed here for one night. Rooms were nice and beds were comfortable. The only issue the shower didn't get that hot. If you want to go to downtown it is a short drive or the hotel offers a shuttle to the airport to catch the rapid transit which the Tower City stop comes right into the mall and the casino.... More 

Helpful?
Thank mporter289205
Erin S, General Manager at Courtyard by Marriott Cleveland Airport/South, responded to this review

Dear mportwe289205, Thank you very much for taking the time to review us. We are glad to hear that you had a comfortable stay with us. We have shared your feedback about the shower with our maintenance department to have the issue rectified. Thank you again for your feedback and we look forward to having you again on your next... More 

Irvington, Virginia
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed November 27, 2015

The room was the usual excellent Marriott Courtyard quality and size. The location was fine and we had only an overnight stay, but... And it's not a big problem -- but the Bistro wasn't properly manned. We were told by the check in clerk that the person in charge was busy doing something else and would be out in a... More 

Helpful?
Thank DnYC176
Erin S, General Manager at Courtyard by Marriott Cleveland Airport/South, responded to this review

Dear DnYC176, Thank you very much for taking the time to review us. We are sorry to hear about your experience with the bistro and will be sure to share this with the appropriate team members to ensure this is an isolated incident. We do hope to see you again on your next trip to Middleburg Heights! Sincerely, Erin Severinski... More 

Cape Coral, Florida
Level Contributor
372 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed November 11, 2015

This property is not too far from the airport and easy to get to. The staff are super friendly and the food in the bistro is consistent with all the other standard Bistro's at Courtyard locations. My last visit was in February 2014 and since then they have renovated the property and it looks great.

Helpful?
Thank Charles1019
Erin S, General Manager at Courtyard by Marriott Cleveland Airport/South, responded to this review

Dear Charles, Thank you very much for taking the time out of your day to review us. We truly appreciate the kind words and will be sure to share this with our staff. We pride ourselves on being able to provide the best service possible to each and every guest that stays with us. Thank you again and we look... More 

West Palm Beach, Florida
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 8, 2015

I like staying at Courtyards. They tend to be a bit pricey for the level of service. I was able to get a good price on this one and it did not disappoint. Staff was helpful and friendly as usual. Had some food at the Bistro which was good. I am a Gold level; however I found the price cheaper... More 

Helpful?
Thank Chris S
Erin S, General Manager at Courtyard by Marriott Cleveland Airport/South, responded to this review

Dear Chris, Thank you for taking the time out of your day to write a review. We are very glad to hear that you had a fantastic stay with us. We take pride in making sure our guests have the absolute best experience possible. I will be sure to share your review with the staff! Thank you again for the... More 

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