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Hampton Inn and Suites Cleveland Airport / Middleburg Heights

Certificate of Excellence
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7074 Engle Road, Middleburg Heights, OH 44130
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Hampton Inn and Suites Cleveland Airport / Middleburg Heights
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Hampton Inn and Suites Cleveland Airport / Middleburg Heights
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270 reviews from our community

Traveler rating
    158
    72
    26
    13
    1
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118
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75
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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ohio
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Hotel is overall very nice, stayed to go to IX center nice location, clean, staff very helpful. We had a double room and a suite that had full kitchen and seperate bedroom which was nice traveling with 8 kids.

Review collected in partnership with Hampton

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Medina, United States
1 review
5 of 5 stars Reviewed 1 week ago

I had never stayed here before and was looking for a place to stay with my family close to the IX Center. It was such a wonderful surprise how great our stay was. No complaints at all! Would stay here again any chance I get

Review collected in partnership with Hampton

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jessica s, Manager at Hampton Inn and Suites Cleveland Airport / Middleburg Heights, responded to this review

Thank you for your review of our hotel. We appreciate your feedback to help better serve our guests. I am pleased to hear you enjoyed your stay with us. We look forward to seeing you again the next time your travels bring you back to the area! Thank you! More 

Vienna, Virginia
Top Contributor
111 reviews 111 reviews
63 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago

While not exactly CLOSE to the airport, it is not far, and because of needing to be at Baldwin-Wallace University, this is a perfect location between the two. The staff were great, always friendly and smiling, the property updated and well maintained inside even though you might be a bit put off from the 1980s brown brick and look from... More 

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jessica s, Manager at Hampton Inn and Suites Cleveland Airport / Middleburg Heights, responded to this review

Thank you for your review of our hotel. We appreciate your feedback to help better serve our guests. I am happy to hear we have provided a great hotel experience for you. Although we are 4 miles south of the airport, we do provide complimentary shuttle for our guests to and from the airport as well as shuttle service to... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

My husband and I normally stay at Best Western but they were completely booked. The reviews on Trip Advisor were amazing so we chose to stay here. The front desk worker was extremely helpful and kind. The complimentary breakfast was the BEST my husband and I have ever had with any hotel and the staff preparing the food and out... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
jessica s, Manager at Hampton Inn and Suites Cleveland Airport / Middleburg Heights, responded to this review

Thank you for your review of our hotel. We appreciate your feedback to help better serve our guests. I am pleased to hear you enjoyed your stay with us. Our staff works very hard in providing our guests an enjoyable experience. We hope to see you again when your travels bring you back to the area. Thank you. More 

Edmond, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel location twice. The first time they gave away my reserved seat on the morning shuttle to the airport causing me me have to make very last minute arrangements on my own in order to make my early morning flight. They second stay, I took three phone calls to the hotel in order to get them... More 

Review collected in partnership with Hampton

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jessica s, Manager at Hampton Inn and Suites Cleveland Airport / Middleburg Heights, responded to this review

Thank you for submitting your review. I am truly sorry to hear about the shuttle incident both times you have stayed with us. Certainly it is not our intention to give away your seat or leave you waiting more than an hour for a pick up. Please know that I will be communicating with our shuttle drivers as well as... More 

Southfield, Michigan
Top Contributor
358 reviews 358 reviews
58 hotel reviews
119 helpful votes 119 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The location alone of this Hampton Inn made it a winner when we found how near it is to major interstates and the turnpike. Additionally, it is immaculate (as is customary for this brand). The staff greeted us with fresh cookies, apples and coffee when we arrived. The lobby is cozy. Hot breakfast is complimentary. Our room was comfortable and... More 

Was this review helpful? Yes 1
jessica s, Manager at Hampton Inn and Suites Cleveland Airport / Middleburg Heights, responded to this review

Thank you for your review. We appreciate your feedback to help better serve our guests. I am happy to hear we were able to provide you with an enjoyable experience. We hope to see you again when your travels bring you back to the area. Thank you. More 

Sharon, Pennsylvania
1 review
2 of 5 stars Reviewed 3 weeks ago

We just needed a hotel near the airport to make an early morning flight. The hotel was pleasant looking and clean. But housekeeping decided to make our kingsize bed with a queen (or smaller)-sized fitted sheet, causing a restless night of the sheet popping off, getting tangled up, and feeling grossly exposed to the mattress underneath. There is no way... More 

Was this review helpful? Yes
jessica s, Manager at Hampton Inn and Suites Cleveland Airport / Middleburg Heights, responded to this review

Thank you for your review of our hotel. We appreciate your feedback to help better serve our guests. It seems we have fallen short of our goal of providing an excellent hotel experience and I sincerely apologize you were not able to get a good nights sleep during your stay. I will make it a priority to inform my housekeeping... More 

Wenonah, New Jersey
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent facility, very close to Rte71. Close to eateries and convenient to Gas, Food Stores and other needs. The staff was excellent and professional. Rooms were spacious and very clean and Updated. They have an In-Door Pool, which the Grand Kids Loved. We were here to attend Niece's College Recital. Great place to stay.

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Atlantic City, New Jersey
Contributor
16 reviews 16 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I made all the plans months in advance over the phone. Everyone was friendly and helpful. We requested a block of rooms for friends and family traveling from out of state to my son's wedding. I worked with Lisa Mancuso at the hotel coordinating all the details, she was great! They provided a shuttle to and from the wedding venue... More 

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Wintersville, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Excellent facility Had stayed here before. They have even greatly improved on that! All staff were very courteous and friendly. All amenities were as promised or better.I would definitely stay at this Hotel again.

Review collected in partnership with Hampton

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