Stayed here for a week since my preferred property was booked. The staff is unfriendly - every interaction seemed to be an interruption to them. I would only stay here if the other nearby properties I prefer were booked. The common area is the best part and the free breakfast is fine too. The property seems newish so the rooms... More

"Exclusive AARP member savings. Includes 2pm late checkout, upon availability. Must be current member, valid AARP membership card required at check in. Blackout dates or restrictions may apply. Maximum of 2 rooms are bookable at this rate." The hotel clerk REFUSED to even entertain the idea of honoring a 2pm late checkout - not once but twice. She said that... More

We stayed here for a night so that we could go to a Cleveland Indians game. The game went extra innings so we didn't arrive at the hotel until after 11:00 p.m. The front desk clerk was very pleasant and got us checked in quickly. Our room was on the 4th floor and was extremely clean and very nicely furnished.... More

My room was great and the breakfast in the morning was very convenient with alot of healthy choices available. The gym lacks alot...meaning the equipment is outdated and not very clean. Otherwise, staff was friendly and the location is close to my client site.

I would have given this hotel all excellent marks except for the check in. Rooms were not ready by 4:30 and front desk was dismissive when asked how long it would be. Otherwise, beautiful hotel, clean and quiet, good breakfast.

This is a great place to stay if you have an early flight out or a late flight in. Very comfortable and the people are friendly. I would strongly recommend this to anyone coming to Cleveland for a night or two.

Hotel staff was very pleasant and helpful. I was there for a conference with two other people. The staff switched our rooms around so we could be on the same floor, rooms side by side. This was very convenient for us. Only negative - the rooms had a very powerful odor from the cleaning materials. Breakfast was great and dining... More

I stayed at this Hampton in February while undergoing medical treatment for my back. The staff, especially Michelle and Frank, could not have been kinder or more accommodating! Since I couldn't bend down, they placed the mini- fridge on the credenza, took my luggage to my room and arranged it for my convenience, and even took me to my daily... More

This was our second trip to the hotel from Baltimore, this time for a funeral, and we again were extremely pleased with our selection. The staff is very friendly and helpful, moved us to another room (we thought the first smelled a bit smokey, even though the hotel is a non-smoking hotel) and they were accommodating. Very clean and fairly... More