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Studio 6 Cleveland - Mentor

7677 Reynolds Road, SR 2 at Reynolds Road/SR 306, Mentor, OH 44060
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Studio 6 Cleveland - Mentor
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Studio 6 Cleveland - Mentor
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27 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2 of 5 stars
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Guelph, Canada
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 4, 2014

I very strongly warn anyone against staying here, it was the absolute worst place I've ever stayed. We stayed here for 1 night because the surrounding hotels were full. If we had known how bad it was we would have kept driving. The staff were beyond rude in all interactions with them. They charged us twice for Wi-Fi and when... More 

Was this review helpful? Yes 1
6Team, Brand Experience Team member at Studio 6 Cleveland - Mentor, responded to this review

J N, Thank you for your feedback. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues you experienced. We are glad to be able to provide Wi-Fi to our guests and apologize for the inconvenience... More 

Cleveland, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 30, 2014

my family and i have stayed here several times in the past and have always had a fare experience. during our last stay the location is under new managment and has begun renovation to the property and the rooms

Was this review helpful? Yes 1
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 17, 2014

if you choose to stay here you will begin your horrible experience with the rudest front desk staff you will ever meet. I was absolutely shocked that when I finally got fed up with them and demanded to speak to the manager, she was actually more rude and disrespectful then they were! There is also "pet friendly" signs everywhere which... More 

Was this review helpful? Yes 4
Langston, Oklahoma
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 28, 2013

I normally don't write bad reviews, i prefer to just not return to the place. The place I normally stay was full so i had to make a last minute choice.I have mixed experiences everywhere so i don't blame a particular chain if I have a bad experience at one particular hotel. In this case its 2 for two and... More 

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 8, 2013 via mobile

Rudest staff ever! We were there 3 weeks, didn't come one time to clean. Washed our own sheets. Were in a non smoking room with smoke smell and cigarette burns everywhere. Tried to charge us 100$ extra for smoke smell ..we didn't smoke in there. The worst thing was the staff. The rudest people ever.

Was this review helpful? Yes 3
Eastlake, Ohio
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 23, 2013

The place is clean, and for one you do get a little more than what you pay for: there is a stove lounge chair plus a table and two chairs with a queen size bed. I automaticaly check the bed but this time I also checked the pillows they smelled clean but there where stains on them that I did... More 

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Top Contributor
129 reviews 129 reviews
13 hotel reviews
66 helpful votes 66 helpful votes
1 of 5 stars Reviewed August 4, 2012 via mobile

Save yourself the time and money. Gross rooms. Its basicly like the old saying...you buy cheap you get cheap. Rooms smell foul like they just sprayed febreeze and didnt clean. The staff didnt seem to happy to be there either. Go down tge street to a better hotel.

Was this review helpful? Yes 2
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 2, 2012

I planned a short getaway with my wife and chose this motel due to location to Headlands Beach State Park, cost, and the fact that we could cook some meals to saves some money. My decision was also based on the advertisement touting "renovated" rooms. We reserved a NON SMOKING room. The room smelled badly of cigarettes. The ceiling was... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 1, 2012

I checked into the hotel and I am SO glad that I did not bring my suitcase in yet when I noticed bed bugs. I left promptly. On the other hand... The evening staff member was so kind, courteous and understanding. She was such a delight!

Was this review helpful? Yes 2
Cleveland, Ohio
Top Contributor
50 reviews 50 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed June 20, 2012

All the rooms of this hotel that we checked smelled off from cigarettes, despite the non-smoking policy declared. Even new bed linen that I got had the smell of smoke, probably someone who's doing their laundry bother to add his own odor. The room we got was very dirty. My wife had to clean it herself several times, and only... More 

Was this review helpful? Yes 1
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Additional Information about Studio 6 Cleveland - Mentor

Address: 7677 Reynolds Road, SR 2 at Reynolds Road/SR 306, Mentor, OH 44060
Location: United States > Ohio > Lake County > Mentor
Price Range (Based on Average Rates): $
Number of rooms: 114
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Also Known As:
Studio 6 Cleveland - Mentor Hotel Mentor
Studio 6 Cleveland - Mentor Ohio

35 photos of this hotel

Management photos: Courtesy of the property manager

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