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BEST WESTERN PLUS Lawnfield Inn & Suites

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8434 Mentor Avenue, Mentor, OH 44060
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BEST WESTERN PLUS Lawnfield Inn & Suites
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303 reviews from our community

Traveler rating
    210
    67
    15
    9
    2
See reviews for
128
66
16
60
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (303)
  • Mar-May only
    (47)
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    (89)
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    (114)
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    (53)
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Richmond, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

I was walked in on 3 seperate times by housekeeping because they do not knock. They just come right in! Two of the times I was in bed and the other they actually came in when I was getting out of the shower and saw me with no clothes on! I was so embarassed! They need to resolve this problem... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
LawnfieldSkyeManager, Guest Relations Manager at BEST WESTERN PLUS Lawnfield Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. We truly apologize for this incident and have spoken with the housekeeper that cleaned your room for this particular stay. Our hotel policy is always to knock several times before entering the room and addressing the room by saying housekeeping to let you know that we may be coming in.... More 

Orange, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

They have an excellent restaurant and a cozy tavern. It's located about 5 minutes to the mail and many other great food places. The only draw back is getting out of the parking lot. Too close to the intersection, makes it hard to go left. Other than that great place with large rooms.

Review collected in partnership with Best Western

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LawnfieldSkyeManager, Guest Relations Manager at BEST WESTERN PLUS Lawnfield Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. We are so glad that you enjoyed the restaurant and the pub during the course of your stay. We wish that making a left out of the parking lot were a little easier too! We look forward to having you stay with us again. More 

Pittsburgh, Pennsylvania
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 14, 2015

This hotel blew me away. We were traveling with a group, and someone else picked this hotel and I was a bit hesitant as I typically only stay at one of the more popular named hotel chains. This hotel was perfect from the outside (quaint, Inn like, with plenty of charm) and inside (spacious rooms, clean, and a friendly staff).... More 

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LawnfieldSkyeManager, Guest Relations Manager at BEST WESTERN PLUS Lawnfield Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. We are so happy to hear that you enjoyed the accommodations during your stay. When the reservation has special requests we always try and grant them to best of our abilities. We were really glad that it was feasible this time. We hope the volleyball tournament went well and hope... More 

Apalachin, NY
Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 1, 2015

A very nice hotel. It appears to be an old inn, quite quaint. The furnishings are very good quality and coordinated well. I would definite consider staying here on a future trip to visit family in the area.

Review collected in partnership with Best Western

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LawnfieldSkyeManager, Guest Relations Manager at BEST WESTERN PLUS Lawnfield Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. We are so elated that you enjoyed all of our furnishings and our décor. Our owner and her husband decorated the hotel with the James A. Garfield house in mind and worked very hard to make sure everything coordinated together. We hope to see you again soon! More 

Allentown, United States
1 review
4 of 5 stars Reviewed January 28, 2015

The quality of the hotel and staff was great. I really enjoyed the food/drinks from the in-hotel bar, the fitness center, and the breakfast. I just wish the internet was faster, the room got deep cleaned more often, and there were more outlets by the bed.

Review collected in partnership with Best Western

Was this review helpful? Yes
LawnfieldSkyeManager, Guest Relations Manager at BEST WESTERN PLUS Lawnfield Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. We are so happy to hear that you enjoyed some of the amenities that we offer at our establishment. We will take your comments about the internet to our owner and IT to see if we can rectify the problem. All of our rooms are routinely deep cleaned but will... More 

1 review
5 of 5 stars Reviewed January 16, 2015

This was a wonderful place to stay. Normally the rooms we stay in (at other chains) are so tight, but the room we stayed in was huge. Not only that, everything was clean! The staff was friendly and helpful. Family friendly. We'll stay there again. I would highly recommend it for anyone.

Review collected in partnership with Best Western

Was this review helpful? Yes
LawnfieldSkyeManager, Guest Relations Manager at BEST WESTERN PLUS Lawnfield Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. We are so happy to hear that you enjoyed the spaciousness of our rooms above other chains. Our guest needs are always on the forefront of every decision we make and we designed the property to what we think our guests would enjoy. Our housekeepers are watched very carefully to... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 7, 2015

The king suite is large with a microwave oven and sleeper couch. The breakfast buffet is very good. The staff is great. The hotel is a short ride from the state highway. The restaurant was highly recommended by others.

Review collected in partnership with Best Western

Was this review helpful? Yes
LawnfieldSkyeManager, Guest Relations Manager at BEST WESTERN PLUS Lawnfield Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. We are so thankful that you enjoyed your accommodations and room style. We work tirelessly to provide the best service to all of our guests. We hope to see you again soon! More 

Conway
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 5, 2015

Enjoyed our stay. We stay here whenever we visit family here in Mentor, Ohio area and look forward to returning again. Staff and service very friendly and accommodating. Very comfortable hotel with a very homey feel!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
LawnfieldSkyeManager, Guest Relations Manager at BEST WESTERN PLUS Lawnfield Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. We are so pleased that you enjoyed your accommodations at our hotel. Everyone at our establishment takes pride in what we do and works hard to provide the best service to all of our guests. We hope to see you again soon! More 

Burlington, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 29, 2014

Friendly staff and exceptional care and pride of service and décor in this simple but very pleasant hotel. We just stayed one night, but we were very impressed with nice touches like a gift in the baby bed and detailed Christmas decorations.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
LawnfieldSkyeManager, Guest Relations Manager at BEST WESTERN PLUS Lawnfield Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. We are so happy to hear that you enjoyed your accommodations at our hotel. We believe that the little touches mean more than anything. All of us take pride in our work and we love knowing that it makes a difference. We hope to see you again soon! More 

Boston Mass
Top Contributor
84 reviews 84 reviews
36 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 28, 2014

I've had some bad experiences with Best Western hotels, so I was hesitant when our family booked us here for six nights around Christmas... but it was wonderful. The rooms we had (my husband and I, and his two sisters) had king beds, a kitchen-type counter with microwave, coffee maker, and refrigerator; a sitting room with a second tv (in... More 

Was this review helpful? Yes
LawnfieldSkyeManager, Guest Relations Manager at BEST WESTERN PLUS Lawnfield Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. We are overjoyed that you chose to spend the holidays with us. We consider our guests our family and we love adding those touches of home wherever we can. We are so thankful that you enjoyed the hotel and décor. We will take the comments about the coffee to the... More 

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