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All 9 Mentor hotels

BEST WESTERN PLUS Lawnfield Inn & Suites

8434 Mentor Avenue, Mentor, OH 44060
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Ranked #1 of 9 hotels in Mentor
Most recent review
5 of 5 stars Reviewed June 12, 2013
Anthony B Mentor, Ohio
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128 reviews from our community

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Mentor, Ohio
1 review
5 of 5 stars Reviewed June 12, 2013 NEW

We are winding up a 30 day 28 state vacation and by chance selected this hotel. We could not be more pleased. The treatment we received from the staff was first class. The most pleasant surprise was to find that the on-site restaurant was Gluten free having an extensive menu. Besides the delicious meal was the bonus of gluten free... More

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mentorhotel, Guest Relations Manager at BEST WESTERN PLUS Lawnfield Inn & Suites, responded to this review
June 16, 2013

Skye does offer some wonderful gluten free choices which we are pleased you were able to enjoy during your stay. We hope your furture travels will bring you through our city again. Our porch and poolside dining is available during the warmer months as well as our outdoor heated pool. The area has many activities from museums, parks, and historical... More

Troy, Ohio
Top Contributor
67 reviews 67 reviews
8 hotel reviews
Reviews in 28 cities Reviews in 28 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 10, 2013

Hesitated to book motel ahead of time as we were not sure how far we would make it after starting out late at night. I called at 10:30PM and a very polite lately gave me a great rate, better than the rate was on the internet days previously. She asked what time we would be arriving. I said around 1AM.... More

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mentorhotel, Guest Relations Manager at BEST WESTERN PLUS Lawnfield Inn & Suites, responded to this review
June 16, 2013

We are pleased to hear you were able to make it to the hotel for your stay and that your stay was enjoyable. We do our best to communicate amongst the shift changes so that all of our guest receive a well informed welcome. We hope that you will have time in the future to enjoy an extended stay. We... More

Imperial Beach, California, United States
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 25, 2013

We stayed here over Mother's Day Weekend in 2013. NIce clean good sized room. Very good location for our purposes. Had Mother's Day dinner here, which was excellent. Staff is very friendly and helpful. We had to extend one day and they accommodated us with no problems. Hotel is quiet and very clean.

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mentorhotel, Guest Relations Manager at BEST WESTERN PLUS Lawnfield Inn & Suites, responded to this review
June 2, 2013

Thank you for taking the time to let others know about your stay. We appreciate your feedback. The Mother's Day meal was a success! So glad you were able to enjoy it with us and that we were able to meet all your needs. We hope you will stay with us again in the future. Skye offers a wonderful pub... More

St. George, Utah
Top Contributor
70 reviews 70 reviews
19 hotel reviews
Reviews in 45 cities Reviews in 45 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 9, 2013

Very pleasant surprise as many BW's are so inconsistent. Stayed two days. Had a King suite on 1st floor. Nicely appointed and equipped room. Only negatives were only two thin bath towels and almost empty facial tissue box that was in bath when we arrived which was empty with use of three tissues. I like one towel for me and... More

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mentorhotel, Guest Relations Manager at BEST WESTERN PLUS Lawnfield Inn & Suites, responded to this review
May 18, 2013

We are sorry to hear that the bath towels were not up to the standards that we are known for. We have addressed the issue of importance in double checking the items that are placed into guest rooms with our housekeeping staff. This goes for the facial tissues as well. We are pleased to hear that our reception desk staff... More

Ohio
Top Contributor
77 reviews 77 reviews
44 hotel reviews
Reviews in 42 cities Reviews in 42 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed April 28, 2013 via mobile

We have stayed here for about 3 years.Our son lives near so it is convenient. The entire motel is going downhill. Carpet in lobby and then going down the stairs or up to the second floor filthy. Our room was a king suite. 202. wallpaper in corner of living area looks awful. 2 small thin bath towels and one had... More

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mentorhotel, Guest Relations Manager at BEST WESTERN PLUS Lawnfield Inn & Suites, responded to this review
May 11, 2013

We appreciate hearing what areas we need to improve on. We realize our carpet was beginning to get marked up due to the increased restaurant traffic. We have since had them cleaned and they are looking like new again. We are sorry to hear that some of the towels placed in your room were less than adequate. We have readdressed... More

Cincinnati, Ohio
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 27, 2013

We stayed here while visiting friends in Mentor. We walked down the street to look at James Garfield's home, which was close by. We had a king suite and the room was fine. The hotel lobby, restaurant and bar were charming and had a lot of character compared to other Best Westerns I've been to. This place was convenient for... More

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mentorhotel, Guest Relations Manager at BEST WESTERN PLUS Lawnfield Inn & Suites, responded to this review
April 28, 2013

We are happy to hear our hotel met all your needs while visiting friends in Mentor. We hope to have you stay with us again should your travels bring you back to our area. Thank you for taking the time to write a review. We greatly appreciate your feedback. More

Atlanta, Georgia
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 25, 2013

What an unexpected pleasure, NOT your typical Best Western!. Located on a very busy road, it is quiet, with a well appointed interior and lovely guset rooms. Don't be misled by the small lobby! The resturant is delightful and the managers and staff are lovely and welcoming. The properitors Mother visits the property most evenings and is an absolute delight

Was this review helpful? Yes 1
mentorhotel, Guest Relations Manager at BEST WESTERN PLUS Lawnfield Inn & Suites, responded to this review
April 28, 2013

We appreciate you taking the time to review our hotel and are pleased you enjoyed your stay. Please visit us again should you find yourself in the Mentor area again. More

Toronto
Senior Contributor
37 reviews 37 reviews
35 hotel reviews
Reviews in 35 cities Reviews in 35 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 21, 2013

Conveniently located in Mentor on Highway 20; a short one mile drive to Interstate 90, this hotel is nicely furnished and tastefully decorated. The restaurant is a very good value for an extensive choice of cuisine. The only criticism would be that if you were to include the outdoor pool as part of your criteria for choosing this location, be... More

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mentorhotel, Guest Relations Manager at BEST WESTERN PLUS Lawnfield Inn & Suites, responded to this review
April 28, 2013

It was wonderful having you as a guest and we appreciate your feedback. We are happy to hear what our guests do and do not like about our property and our new restaurant and pub Skye. We hope you will stay with us again in the future. Warm regards, BEST WESTERN PLUS Lawnfield Inn & Suites. More

Dallas
1 review
4 of 5 stars Reviewed April 18, 2013

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LaGrange, Kentucky
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 16, 2013

We have stayed here twice now. I am just not impressed. The decor is wonderful and the rooms are mostly clean. The breakfast is not very fresh. It is seems mostly microwaved with a can of fruit cocktail with the juice as the fruit. The eggs are always undercooked as is whatever meat they may choose. I would expect better... More

Was this review helpful? Yes
mentorhotel, Guest Relations Manager at BEST WESTERN PLUS Lawnfield Inn & Suites, responded to this review
April 21, 2013

Thank you for taking the time to review our hotel. We are sorry to hear that your needs were not fully met. We strive to accommodate everyone's needs to the best of our ability and will certainly look into what may have gone wrong. Our staff reviews are normally very high and hope that you will consider giving us another... More

 
 
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Additional Information about BEST WESTERN PLUS Lawnfield Inn & Suites

Also Known As:
Best Western Plus Lawnfield Inn And Suites
Best Western Plus Lawnfield Hotel
Best Western Plus Lawnfield Hotel Mentor
Best Western Mentor
Best Western Lawnfield Hotel
Mentor Best Western
BEST WESTERN PLUS Lawnfield Inn & Suites Mentor, Ohio
Address: 8434 Mentor Avenue, Mentor, OH 44060
Phone Number:
Region: United States > Ohio > Lake County > Mentor
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 hotels in Mentor
Price Range: $$
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