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Residence Inn Cleveland Mentor

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5660 Emerald Court, Mentor, OH 44060
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Best prices for: 1 room 1 guest
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Residence Inn Cleveland Mentor
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Residence Inn Cleveland Mentor
Residence Inn Cleveland Mentor
Residence Inn Cleveland Mentor
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95 reviews from our community

Traveler rating
    60
    23
    10
    2
    0
See reviews for
38
13
5
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Brooklyn, New York
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

My wife, dog and I recently spent close to a week at the Residence Inn, and, overall, we had a pretty average experience. There are a few things that I particularly liked about this hotel. It was incredibly dog-friendly, and the pet deposit was completely reasonable. From the reservation and check-in processes to interacting with the housekeeping staff, nobody ever... More 

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Lauri S, General Manager at Residence Inn Cleveland Mentor, responded to this review

Please accept my sincerest apology that we were not able to make your stay as perfect as possible. The closet located by the bed is our HVAC closet. I do apologize that this kept waking you. The location of this certainly can be a challenge. I will also tell you that the rust stain on the bottom of your tub... More 

Senior Contributor
36 reviews 36 reviews
31 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a nice renovated hotel. The Staff was very friendly and very welcoming. The rooms were in great shape and were very comfortable. I was very happy with this property and would recommend staying there. (This 200 word minimum on reviews is a bit much trip advisor!)

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Surfside Beach
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What an incredible facility the Residence Inn of Mentor is. I recently had to visit to the Cleveland area for several days for a very difficult family matter and sincerely looked forward to walking through the front doors and sitting in the magnificent lobby area (by the fire) each evening when I returned from my daily business. Both the facility,... More 

Was this review helpful? Yes 1
Austin, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My stay at the Residence Inn in Mentor, Ohio was spectacular. It was like home away from home. The staff was personable and fun. Great Location! Super Clean! Rooms are spacious and comfortable. Beds are the best! The management knows what they are doing to accommodate travelers.

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Westerville, Ohio
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 19, 2015

We needed a place to stay that was convenient to Geneva, Ohio for a family event. This was the best rated hotel in the area that had a room available. This is by far the nicest RI in which I have ever stayed. The recent remodeling shows. We didn't hear anyone else, the room was spacious and clean. Would be... More 

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Tipp City, Ohio
1 review
5 of 5 stars Reviewed March 16, 2015

The hotel has been recently remodeled, it is one of the nicest Residence Inn locations that I have stayed in. The staff was fantastic! Christina was so nice and helpful when I was checking in and helping me with restaurant locations! I will definitely be back!

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2 reviews
5 of 5 stars Reviewed March 13, 2015 via mobile

One of the best Residence Inn's I've stayed in. This property was recently completely remodeled......great job Mentor RI !! Some of the friendliest staff I've encountered in my travels.....look forward to staying again. BTW.....hands down....this RI host the best hospitality gatherings M-W evenings.

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Mentor, Ohio
1 review
5 of 5 stars Reviewed March 6, 2015

The night lady Christina is one of the friendliest persons I have ever met. She was able to fix a few of my issues with in a few seconds and we had a nice talk afterwards. I gave this hotel the full five stars. If you stay here you will see why, the rooms are the cleanest I ever stayed... More 

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Detroit, Michigan
1 review
5 of 5 stars Reviewed February 26, 2015

I recently stayed there for a skating competition and it was one of thee best places. The staff was wonderful and was treated nice. The breakfast was good and overral and very comfortable stay. The front desk clerk Christina was excellent i was greeted with a smile and she was very welcoming. The room was very nice and I will... More 

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Pittsburgh, Pennsylvania
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 15, 2015

This hotel is very clean, well run, and everything that you would expect from a Marriott. The rooms are very spacious and the breakfast has plenty to offer. The area around the hotel also has plenty of restaurants and shops around.

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Lauri S, General Manager at Residence Inn Cleveland Mentor, responded to this review

Yeah! We succeeded :) Thanks Tricia for letting everyone know about this little 96 suite gem located in Mentor, Ohio. I have worked for Marriott for over 17 yrs and feel very fortunate to manage one of their hotels. Obviously, they are known for quality of product and service. With our most recent renovations I feel that we are a... More 

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