We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Cleveland Mentor

Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
5660 Emerald Court, Mentor, OH 44060
Special Offer
Earn Rewards Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Residence Inn Cleveland Mentor
Professional photos View all
Browse nearby
Residence Inn Cleveland Mentor
Residence Inn Cleveland Mentor
Residence Inn Cleveland Mentor
Add Photo Write a Review

110 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    71
    26
    11
    2
    0
See reviews for
50
14
5
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (110)
  • Mar-May only
    (25)
  • Jun-Aug only
    (41)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (14)
All months
Mentor, Ohio
1 review
5 of 5 stars Reviewed 4 days ago NEW

Definitely worth a mention that James at the front desk was awesome when we arrived early and asked to check in. He was open about the rooming situation but kept checking and found us a room. Hotel room is fabulous. looking forward to our stay.

Was this review helpful? Yes
Hillsboro, Missouri
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Travelled with extended family including 3 children: 4,8,11. The roomy suites with 2 bedrooms and full kitchen fit our need to be separate yet close. This is very close to Sams wholesale club for shopping and gas. Easy access to highway. Clean, new, trendy facility with friendly staff.

Was this review helpful? Yes
Atlanta, Georgia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

The rooms were dated but very spacious. The breakfast was not bad and they had nice evening snacks each night. With some updating would be a pretty nice spot. The staff was nice and helpful-not bad for business hotel in Cleveland.

Was this review helpful? Yes
Cleveland, Ohio
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family & I are just leaving the Residence Inn in Mentor. We travel quite a bit & have found ourselves in Residence Inns across the country. The one in Mentor is hands down the friendliest, nicest, cleanest ones we've been to. The staff is excellent. (Beyond)Great attitudes, smiling, helpful - really super. Need a place a eat? They have... More 

Was this review helpful? Yes
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for an extended time. The whole staff is wonderful! James , at the front desk, has treated us like part of the family since we started our stay. Our entire stay has been wonderful!

Was this review helpful? Yes
Sarasota, Florida
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I were traveling with our 15 month old twins and a 16 year old. After showing up to the Quail Hollow in after flying all day to walk into a room that I thought was supposed to be a suite, I was so very lucky to get a room at the Residence Inn!! Alicia was truly amazing... More 

Was this review helpful? Yes
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is the second time my family has stayed at this hotel. The first time was in 2012 and since then it has been remodelled and looks very up-to-date. The rooms were clean and set up the way we needed them with extra bed and pack n' play for the kids. The front desk staff and manager on-site were very... More 

Was this review helpful? Yes
North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in a 2 bedroom/2 bathroom suite for 3 nights. The suite was spacious and very clean. We enjoyed the full kitchen and used the stove top. The pots and pans were somewhat difficult to clean as there was no dish soap provided. When we checked in and out of the hotel there were no luggage carts available. The... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I enjoyed this Residence Inn because of the friendliness of the staff and the excellent breakfast. The rooms were clean and spacious and I was satisfied with the price as well. Would recommend to anyone in the area.

Was this review helpful? Yes
Lauri S, General Manager at Residence Inn Cleveland Mentor, responded to this review

Thanks so much for the wonderful feedback. We do have a pretty special team here that shares my passion for customer service. I am super happy that you enjoyed our full hot/cold complimentary breakfast buffet as well as our sparkling clean, spacious suite. We look forward to having you back as our guest on your next trip to Mentor, Ohio More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Great hotel to stay in wine country! Very friendly and personable staff. They go above & beyond to ensure everything is perfect for you. Alicia & Stephanie were very accommodating with fulfilling any special request we had. The hotel had recently been renovated and looks fabulous!

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

33 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Bathroom (3)
Viewed
Room/suite (11)
Viewed
Pool/beach area (2)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (7)
Viewed
Other (7)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Mentor
4.1 mi away
BEST WESTERN PLUS Lawnfield Inn & Suites
0.1 mi away
Hampton Inn & Suites Cleveland-Mentor
5.6 mi away
Holiday Inn Cleveland East - Mentor
Show Prices
Show Prices
Show Prices
19.7 mi away
The Lodge at Geneva-on-the-Lake
The Lodge at Geneva-on-the-Lake
#1 of 6 in Geneva on the Lake
4.5 of 5 stars 721 reviews
4.5 mi away
Comfort Inn
Comfort Inn
#1 of 4 in Painesville
4.0 of 5 stars 335 reviews
0.0 mi away
Value Place Cleveland, Ohio (Mentor)
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay