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Residence Inn Cleveland Mentor

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5660 Emerald Court, Mentor, OH 44060
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Residence Inn Cleveland Mentor
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Residence Inn Cleveland Mentor
Residence Inn Cleveland Mentor
Residence Inn Cleveland Mentor
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112 Reviews from our TripAdvisor Community

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Traveler rating
    73
    26
    11
    2
    0
See reviews for
50
14
5
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (112)
  • Mar-May only
    (25)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (14)
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Tipp City, Ohio
1 review
5 of 5 stars Reviewed 2 days ago NEW

We had a meeting at the hotel and also had a number of people staying for two nights in the sleeping rooms. The sleeping rooms were very clean and huge. TV and shower were very nice. The meeting room worked out great and whatever we needed the staff made sure to take care of it right away. Very friendly and... More 

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Columbus, Ohio
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great property at a great location. James was very professional and made me feel welcome. Good restaurants are nearby. The roms are spacious and very clean.Will stay again when I'm in the area. Looking forward to the breakfast in the a.m.

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Mentor, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

Definitely worth a mention that James at the front desk was awesome when we arrived early and asked to check in. He was open about the rooming situation but kept checking and found us a room. Hotel room is fabulous. looking forward to our stay.

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Hillsboro, Missouri
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Travelled with extended family including 3 children: 4,8,11. The roomy suites with 2 bedrooms and full kitchen fit our need to be separate yet close. This is very close to Sams wholesale club for shopping and gas. Easy access to highway. Clean, new, trendy facility with friendly staff.

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Atlanta, Georgia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The rooms were dated but very spacious. The breakfast was not bad and they had nice evening snacks each night. With some updating would be a pretty nice spot. The staff was nice and helpful-not bad for business hotel in Cleveland.

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Cleveland, Ohio
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family & I are just leaving the Residence Inn in Mentor. We travel quite a bit & have found ourselves in Residence Inns across the country. The one in Mentor is hands down the friendliest, nicest, cleanest ones we've been to. The staff is excellent. (Beyond)Great attitudes, smiling, helpful - really super. Need a place a eat? They have... More 

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here for an extended time. The whole staff is wonderful! James , at the front desk, has treated us like part of the family since we started our stay. Our entire stay has been wonderful!

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Sarasota, Florida
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I were traveling with our 15 month old twins and a 16 year old. After showing up to the Quail Hollow in after flying all day to walk into a room that I thought was supposed to be a suite, I was so very lucky to get a room at the Residence Inn!! Alicia was truly amazing... More 

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Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is the second time my family has stayed at this hotel. The first time was in 2012 and since then it has been remodelled and looks very up-to-date. The rooms were clean and set up the way we needed them with extra bed and pack n' play for the kids. The front desk staff and manager on-site were very... More 

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North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in a 2 bedroom/2 bathroom suite for 3 nights. The suite was spacious and very clean. We enjoyed the full kitchen and used the stove top. The pots and pans were somewhat difficult to clean as there was no dish soap provided. When we checked in and out of the hotel there were no luggage carts available. The... More 

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33 photos of this hotel

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Room/suite (11)
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Pool/beach area (2)
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Dining (2)
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Business center/function rooms (1)
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Hotel & grounds (7)
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Other (7)
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