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All 9 Mentor hotels

Residence Inn Cleveland Mentor

3.0 of 5 Hotel   |   5660 Emerald Court, Mentor, OH 44060
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Residence Inn Cleveland Mentor
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Ranked #4 of 9 hotels in Mentor
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
attylab Pittsburgh
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74 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Friendly staff, clean hotel, pet friendly suites. There is a pet cleaning charge of about $60 regardless of length of stay. Their complimentary breakfast is better than most with fresh hot oatmeal, muffins, fruit, juice, scrambled eggs and a few other hot items. Full size refrigerator with a prolific ice maker are nice to have even if you do not... More

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Lauri S, General Manager at Residence Inn Cleveland Mentor, responded to this review

Thank you so much for taking the time to inform other travelers of your experience. We truly have an amazing team that certainly has a passion for service and yes, we welcome four legged fur babies as well :) Our non refundable Pet Fee of $75 allows us the opportunity to deep clean all suites once the family and pet... More

Columbus, Ohio
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We had a two bedroom suite. They do a great job at designing these so that the bedrooms are at opposite sides and each have their own bathroom. Very nice, comfortable and private. However, the walls between the suite next to us were very thin and we could hear the people in their bedroom. Uhg! Not a good nights sleep.

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Gaithersburg, Maryland
14 reviews 14 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good value for money. Rooms are very clean and spacious. It has a kitchen with a full size fridge to cook meals or for properly reheating leftovers. No issues at check in and dinning room staff was very nice. I like their hot food choices. The only issues was its proximity to Rt 2, especially if you end up with... More

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Senior Contributor
36 reviews 36 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 30, 2014

I completed my 4th business stay here in the last 18 months. I usually book 3 rooms. I anticipate returning in the future. Clean rooms and facility, friendly staff, everything in the rooms work, good location just off the highway. There is a hot breakfast with limited menu, but the quality of the food is good. Walking distance to restaurants... More

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Washington DC
Top Contributor
148 reviews 148 reviews
12 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed May 28, 2014

Not the first time at the property but the best! Arrived after a long road trip and was really grumpy. Front desk manager and staff ignored my rudeness and got me settled quickly into what proved to be the nicest Residence Inn suite I've had in a long time - perfect for my needs of the evening. Later family arrived... More

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Morehead City, North Carolina
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 17, 2014

I was here for 3 nights with the family during a recruiting trip. The 2 bedroom suite is perfect for a family as our infant was able to get sleep while the toddler played. They have a pack and play available and give you a little set of baby toiletries (baby wash, etc) which was a nice touch. The hotel... More

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Provincetown, Massachusetts
Top Contributor
50 reviews 50 reviews
5 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed May 5, 2014

After staying in 4 months of hotels, we were shocked at the teamwork and outstanding service provided by Cindy Stoddard, the Front Office Manager. We saw her at check-in one evening and she was friendly as what would be expected. However, the following AM at the complimentary breakfast buffet, there was a large group of college students everywhere. Cindy was... More

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Jacksonville, Florida
2 reviews
5 of 5 stars Reviewed April 27, 2014

I usually try to avoid hotels with pets, but in this case I was limited in time to find a good hotel. There was no pet odor, the hotel was clean and very quiet. The breakfast selection was did not vary much from day to day, but it was fresh. There is a movie theater, a homedepot, sams club and... More

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Heather P, Director of Sales at Residence Inn Cleveland Mentor, responded to this review

Dear Adam C., I am so glad to hear that you and your family enjoyed your stay with us. Thank you so much for sharing! We hope you choose to stay with us the next time you visit from Florida. Kindly, Heather Palentchar Director of Sales More

Top Contributor
58 reviews 58 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 2, 2014

Stayed here for a week while attending the NCAA swim meet in Geneva, OH. This Residence Inn was nicer than some I've stayed in, and overall a very enjoyable stay. I didn't find the hotel staff as helpful and friendly as other reviewers have mentioned. I checked in and maybe talked to them once or twice the entire week I... More

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Heather P, Director of Sales at Residence Inn Cleveland Mentor, responded to this review

Hello Princesspanda56, Thank you for taking the time to share with us your experience at our hotel. I hope you enjoyed your time at Spire. What a beautiful facility! I'd like to apologize for any inconvenience the power outage caused you during your stay. Unfortunately, in the past few months, the Mentor area has experienced 2 city-wide power outages that... More

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 26, 2014

Loved almost everything about his hotel! My room was gigantic, staff was helpful and friendly, place was clean and well-maintained. Unfortunately my room faced the highway which was close enough that car noises were loud at night. Also the furnace was right next to the bed and it wasn't whisper quiet either. But never heard a peep from the room... More

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Heather P, Director of Sales at Residence Inn Cleveland Mentor, responded to this review

Good day Torjob, Thank you so much for taking the time to share your experience at our property. We truly appreciate your kind words regarding our staff and hotel. Next time you find yourself in Mentor, please let me know and I'd be happy to ensure that you receive an interior room away from the highway. Thank you again and... More

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Additional Information about Residence Inn Cleveland Mentor

Address: 5660 Emerald Court, Mentor, OH 44060
Phone Number:
Location: United States > Ohio > Lake County > Mentor
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Cleveland Mentor 3*
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Also Known As:
Residence Inn Cleveland Mentor Hotel Mentor
Residence Inn Mentor
Mentor Residence Inn
Residence Inn Cleveland Mentor Ohio

14 photos of this hotel

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Dining (1)
Room/suite (8)
Hotel & grounds (3)
Pool/beach area (1)
Bathroom (1)
Other (1)
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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
At the Residence Inn Cleveland Mentor, we have perfected the extended-stay experience by combining all the comforts of home with our passion for making every guest feel welcome. Our suites offer separate living/sleeping areas, plenty of space for relaxing, entertaining or meetings, and a fully equipped kitchen with refrigerator, microwave and coffee maker. Other special room amenities at our pet friendly Mentor, Ohio hotel include two telephones with voicemail and data ports, and a large, well-lit work desk. Free high speed wired/wireless internet access is also in each guest suite to make your stay with us more productive. Start your day at our hotel in Mentor, Ohio with a complimentary hot breakfast in our Gatehouse, and join us at our weekly barbecues and Evening Hospitality Events offered 2 1/2 times per week. ... more   less 
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  • At what time does the pool open each day?

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