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All 9 Mentor hotels

Hampton Inn & Suites Cleveland-Mentor

2.5 of 5 Hotel   |   5675 Emerald Court, Mentor, OH 44060
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85%
Ranked #3 of 9 hotels in Mentor
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
MECDW
  • Overview
  • Reviews (127)
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127 people have reviewed this hotel

Traveler rating
    84
    24
    12
    2
    5
See reviews for
47
18
7
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Mount Airy, Maryland
1 review
1 of 5 stars Reviewed yesterday NEW

I left a brand new jacket hanging in the closet of my room. From the time I checked out to the time I contacted the hotel (less than 24 hours), it was gone. No one checked back into the room so the only people that had access to enter were the housekeepers. I spoke to the general manager and he... More

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I make it a point to stay at Hampton Inns. Stayed at this Hampton Inn in Mentor OH in late June for 5 nights. It has got to be the quietest hotel I have ever stayed in. Slept so very well! Spotlessly clean hotel and grounds. Great staff. Thoroughly enjoyed my stay and will be back next year in the... More

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Tennessee Ridge, Tennessee
1 review
5 of 5 stars Reviewed 3 weeks ago

Made reservations on Priceline, who made them for wrong week! Folks at this Hampton made it right. Rooms and bathroom exceptionally clean! Staff friendly! Great location! Will stay again when we go home!

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Las Vegas, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Man working behind the counter when checking in was very abrupt and didn't say two words to us when checking in. Gave us one room key and pointed to the elevators. When I parked my car to bring the luggage around he was outside smoking a cigarette.....Not a good first impression for the hotel. I also thought the price was... More

Review collected in partnership with Hampton

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Oconomowoc, Wisconsin
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our room was clean, the breakfast was good, and the hotel was maintained to the Hampton Inn standard. Our room was quiet and the pool area was nice. It met my expectations for staying at a Hampton Inn. The staff far exceeded my expectations for this hotel chain. The manager and his wife were incredibly helpful! They printed directions to... More

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Glenside, United States
1 review
5 of 5 stars Reviewed June 11, 2014

Great, friendly and helpful staff; always willing to help, and answer any questions. Breakfast food was surprisingly good. The room was very nice, comfortable and quiet. I would definitely stay here again when traveling to the Mentor Ohio area!

Review collected in partnership with Hampton

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Sioux Falls, South Dakota
1 review
5 of 5 stars Reviewed June 4, 2014

We traveled to Mentor on family vacation, and were delighted with the room and the amenities offered at this hotel. Very accommodating front desk and management staff, and the housekeeper (Tera, I believe) was superb-she definitely went above and beyond every day of our stay. I would definitely recommend this hotel to anyone traveling, business or personal!

Review collected in partnership with Hampton

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Westfield, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 4, 2014

The woman at the front desk was so wonderful and even helped jump my rental car that had a dead battery. I would have had to wait 2 hours for roadside service, but with her help I was able to get to my meeting on time!

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Glen Rock, United States
1 review
5 of 5 stars Reviewed May 29, 2014

This hotel was awesome the staff was friendly quick to greet you and find out if you needed anything, location was perfect movie theater within walking distance. Easy access to the highway, several choices of places to dine. This is a must stay hotel if you are in the Cleveland area.

Review collected in partnership with Hampton

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Vancouver, United States
1 review
5 of 5 stars Reviewed May 29, 2014

This was the best experience I have ever had while traveling. The staff were very professional, the accommodations were excellent and I would recommend this hotel to anyone that asked me for a recommendation.

Review collected in partnership with Hampton

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Additional Information about Hampton Inn & Suites Cleveland-Mentor

Address: 5675 Emerald Court, Mentor, OH 44060
Phone Number:
Location: United States > Ohio > Lake County > Mentor
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Cleveland-Mentor 2.5*
Reservation Options:
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Also Known As:
Hampton Inn & Suites Cleveland-Mentor Hotel Mentor
Hampton Inn And Suites Cleveland-Mentor
Hampton Inn & Suites Cleveland-Mentor Ohio

48 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Hampton Inn & Suites Cleveland-Mentor is conveniently located just minutes from downtown Cleveland in the suburb of Mentor. In addition to the free hot breakfast, fresh Hampton Bed and free high speed internet in every room, our hotel proudly offers the 100% Hampton Guarantee on every stay. ... more   less 
Number of rooms
90

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