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Hampton Inn & Suites Cleveland-Mentor

Certificate of Excellence
2.5 of 5
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5675 Emerald Court, Mentor, OH 44060
Hampton Inn & Suites Cleveland-Mentor
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Ranked #4 of 9 Hotels in Mentor
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
Patricia S
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194 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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1 review
5 of 5 stars Reviewed 3 days ago NEW

Stayed at the Hampton inn in mentor Ohio to visit with family. Everything was perfect. Room was very nice. Desk clerks are very polite and willing to help with any requests. Parking is not always convenient to location of your room, but that is sometimes expected. I love the comforts and secure feeling of this hotel. There are restaurants close... More 

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Farmington Hills, Michigan
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

We visited here to meet up with mother in law and my daughter. A bit longer trip for Nana coming from Maryland but staff was fabulous!! Also enjoyed the complimentary breakfast....better than average, they had omelettes! The girls also enjoyed the pool

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Saint Louis, Missouri
Level Contributor
279 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Very nice hotel in Mentor, Ohio. Not very close to I90 but convenient to restaurants and shopping. We were in Mentor to visit the Garfield Historic Site and this was close to that. Rooms were clean and staff was helpful. If you are in the area, this is the place to stop

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Clinton Township, United States
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

We had another very comfortable stay at the Hampton Inn in Mentor, OH. The location was centrally located, the staff were friendly, the room was clean and well organized. The complimentary breakfast had a good variety of cold and hot selections. We would stay at this location again.

Review collected in partnership with Hampton

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Jamestown, New York
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Our family stayed here for two consecutive nights. The positives: very clean, a soft mattress with warm comforter, good climate control thermostat, a very nice flat screen television, indoor pool and hot tub were nice, fitness room was excellent, breakfast was very good with hours from 6-10, and the front desk/breakfast staff were courteous and helpful. Aspects of this hotel... More 

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Ohio
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is definitely where you want to stay in the Mentor Area. I must admit my expectations were low based on a rewards stay in Columbus Easton but this hotel was awesome. While we were walking in, and after parking in a Diamond Space, my husband said we sure don’t look like Diamond Members based on our dress and... More 

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Troy, Michigan
1 review
2 of 5 stars Reviewed 2 weeks ago

The cost of the room was very high for what you got. It smelled strongly of cigarettes. It was advertised as a suite but it was a room with a Jacuzzi, not a suite by any stretch of the imagination. The only food available other than the very bad breakfast was from vending machines. It was a very poor choice... More 

Review collected in partnership with Hampton

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Ravenna, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed for 1 night in a King Studio Suite. Front desk staff was friendly and helpful. Hotel decor was modern and clean. Nice indoor pool. Free breakfast was plentiful and generous with lots of options. Will stay again next year!

Review collected in partnership with Hampton

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Denver, Colorado
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel did not meet my Hilton expectations!!!! The front desk person was hard to find. Two evenings before 9:00 I went to the front desk for coffee pods for the next morning and could not find a front desk person...I waited 8 minutes the first night, and the staff came in from out front smelling of smoke, so I... More 

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gurnee, United States
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

Booked this hotel because of the whirlpool in the room. Only four rooms have one and we were stuck on the first floor next to the outside exit. Very noisy. Room was at 65 deg. when we walked in, heating system would not stay on to heat up room to use the whirlpool. Very frustrating stay. Internet access had to... More 

Review collected in partnership with Hampton

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