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Value Place Cleveland, Ohio (Mentor)

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5640 Emerald Court, SR-44 & SR-2 (Heisley Rd.), Mentor, OH 44060
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Value Place Cleveland, Ohio (Mentor)
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Value Place Cleveland, Ohio (Mentor)
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29 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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    (29)
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    (11)
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    (4)
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Berea, Ohio
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 days ago NEW

Stayed while waiting for my house to be painted. Great size room, clean, excellent staff and customer service. Full size fridge, with microwave, and electric stove top for cooking. Close to highways, shopping, and dining. Forever customer.

Was this review helpful? Yes 1
na
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I stayed a week while visiting family I had a good experience it was very clean and the people that work there was very nice. The rooms have small kitchens with full size fridges so I didn't have to go out to get food all the time. I really liked my stay and would stay again.

Was this review helpful? Yes 2
Garfield Heights, Ohio
1 review
4 of 5 stars Reviewed 4 days ago NEW

I stayed for 2 nights and I have to say I was pleasantly surprised. I didn't expect much for the price but the place was clean and it was quiet. I would come again. Don't expect plush bedding or balconies, but the place was clean, the room was of decent size and it was laid out well

Was this review helpful? Yes 2
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Its a nice place to stay staff has been great cause im handicap they help with whatever I need the manager Bob has great with helping with my needs and I would say for anyone this is a great place to stay short or long term.

Was this review helpful? Yes 3
Heather L, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

We are so glad our staff was able to make your time at Value Place a great one. The Value Place team strives to make your stay one you won’t forget. Thank you for sharing your experience with us and we hope we get the privilege to serve you again soon. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

My company put me for training in mentor. I really didn't know what to expect because I had never heard of the place before. It ended up being very nice. The rooms were clean and it's right across from my work. There are lots of places to eat nearby and a mall down the road. I stayed for 2 weeks... More 

Was this review helpful? Yes 2
Heather L, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

Value Place strives to provide guests with an environment they can enjoy, feel comfortable and safe, and want to return too. We are glad to hear we did that for you. We wish you well in your future travels and hope you will visit us again soon. More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 18, 2015

Value place is a great place to stay at the people here are great too. Prices are not bad at all. If your hear long you get to meet people that are hear long term they are nice to if you have to wash anything you dont have to worry about anyone messing with it at all. The housekeeping staff... More 

Was this review helpful? Yes 4
Heather L, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

Our Value Place team is thrilled to hear you enjoyed your time and our team at the property. Our goal is to provide guest with a positive experience when they visit Value Place. Your thoughts about us and your stay are very important to us. We are glad to hear they were both positive experiences. We wish you well and... More 

Berea, Kentucky
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 18, 2015

I stayed for a week and it was a good experience, the price was the best in area and the staff made my stay easy. They were very helpful and my room was very clean. When I come back to the area I would stay again with no questions.

Was this review helpful? Yes 3
Heather L, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

Thank you for taking time out of your day to share your experience at Value Place Mentor. We are very happy to hear that you found our hotel very clean, our staff friendly and that your room met your needs; it is certainly something we take great pride in. We hope to see you back in the future. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 17, 2015

Stayed one night. $84 didn't even have a bottle of shampoo. Normal weekly rates were $199. Perry workers come in and they jack up the rates to 299 a week doesn't count for much in my book. Lots of noise throughout the night. You can hear neighbors on all sides. At least it was clean.

Was this review helpful? Yes 2
Heather L, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case. More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 13, 2015

I worked at Perry Nuke Plant in April of 2015 and stayed here for 3 weeks. Unfortunately I was laid off and paying weekly was a mistake. Be careful on how long you pay for, they will not refund your money if you leave early like I did. Here are some pros and cons for this place. Pros: Newer or... More 

Was this review helpful? Yes 3
Heather L, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

We are sorry to hear your stay with Value Place was not a fully positive one. We strive to accommodate our guest as much as we can. The issues you mentioned will be addressed and handled as needed. Thank you for your time and we apologize again for any inconvenience you might have encountered during your stay with us. More 

Franklin, Massachusetts
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 18, 2015

I stayed at this location for 6 months (yes, 6 months June to December) on a work assignment. It was the most economical option for the company. The rooms are exactly as pictured on the website. I stayed in a couple different rooms. The rooms are functional and extremely clean. I think there may have been one time that the... More 

Was this review helpful? Yes 5
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