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Value Place Cleveland, Ohio (Mentor)

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5640 Emerald Court, SR-44 & SR-2 (Heisley Rd.), Mentor, OH 44060
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Value Place Cleveland, Ohio (Mentor)
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Value Place Cleveland, Ohio (Mentor)
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26 Reviews from our TripAdvisor Community

Traveler rating
    15
    3
    4
    1
    3
See reviews for
5
3
6
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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  • All months
    (26)
  • Mar-May only
    (11)
  • Jun-Aug only
    (7)
  • Sep-Nov only
    (4)
  • Dec-Feb only
    (4)
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5 of 5 stars Reviewed 6 days ago NEW

Its a nice place to stay staff has been great cause im handicap they help with whatever I need the manager Bob has great with helping with my needs and I would say for anyone this is a great place to stay short or long term.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago via mobile

My company put me for training in mentor. I really didn't know what to expect because I had never heard of the place before. It ended up being very nice. The rooms were clean and it's right across from my work. There are lots of places to eat nearby and a mall down the road. I stayed for 2 weeks... More 

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

Value Place strives to provide guests with an environment they can enjoy, feel comfortable and safe, and want to return too. We are glad to hear we did that for you. We wish you well in your future travels and hope you will visit us again soon. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Value place is a great place to stay at the people here are great too. Prices are not bad at all. If your hear long you get to meet people that are hear long term they are nice to if you have to wash anything you dont have to worry about anyone messing with it at all. The housekeeping staff... More 

Was this review helpful? Yes 1
Heather L, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

Our Value Place team is thrilled to hear you enjoyed your time and our team at the property. Our goal is to provide guest with a positive experience when they visit Value Place. Your thoughts about us and your stay are very important to us. We are glad to hear they were both positive experiences. We wish you well and... More 

Berea, Kentucky
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed for a week and it was a good experience, the price was the best in area and the staff made my stay easy. They were very helpful and my room was very clean. When I come back to the area I would stay again with no questions.

Was this review helpful? Yes 1
Heather L, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

Thank you for taking time out of your day to share your experience at Value Place Mentor. We are very happy to hear that you found our hotel very clean, our staff friendly and that your room met your needs; it is certainly something we take great pride in. We hope to see you back in the future. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 17, 2015

Stayed one night. $84 didn't even have a bottle of shampoo. Normal weekly rates were $199. Perry workers come in and they jack up the rates to 299 a week doesn't count for much in my book. Lots of noise throughout the night. You can hear neighbors on all sides. At least it was clean.

Was this review helpful? Yes 2
Heather L, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case. More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 13, 2015

I worked at Perry Nuke Plant in April of 2015 and stayed here for 3 weeks. Unfortunately I was laid off and paying weekly was a mistake. Be careful on how long you pay for, they will not refund your money if you leave early like I did. Here are some pros and cons for this place. Pros: Newer or... More 

Was this review helpful? Yes 3
Heather L, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

We are sorry to hear your stay with Value Place was not a fully positive one. We strive to accommodate our guest as much as we can. The issues you mentioned will be addressed and handled as needed. Thank you for your time and we apologize again for any inconvenience you might have encountered during your stay with us. More 

Franklin, Massachusetts
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 18, 2015

I stayed at this location for 6 months (yes, 6 months June to December) on a work assignment. It was the most economical option for the company. The rooms are exactly as pictured on the website. I stayed in a couple different rooms. The rooms are functional and extremely clean. I think there may have been one time that the... More 

Was this review helpful? Yes 4
Mentor, Ohio
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 18, 2015

I recently stayed at Value Place for 9 months. And the first 7 months were great very clean, bug free, and professional. I was really enjoying my stay until they decided to change my rates without a friendly heads up. And when I asked for the manager to call me so I can discuss this matter on more than 1... More 

Was this review helpful? Yes 3
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 15, 2015

I stayed at value place mentor about 2 yrs ago for 2 months I enjoyed it friendly helpful staff laundry room always clean /grounds clean/night security always some where around when on duty. Clean room I enjoyed stay thanks to staff !!!

Was this review helpful? Yes 2
Sean A, Owner at Value Place Cleveland, Ohio (Mentor), responded to this review

Our Value Place team is thrilled to hear you enjoyed your time and our team at the property. Our goal is to provide guest with a positive experience when they visit Value Place. Your thoughts about us and your stay are very important to us. We are glad to hear they were both positive experiences. We wish you well and... More 

The Villages, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 16, 2015

We sold our condo up north, so rather than crashing with the kids for the Christmas Holidays, we'd take a chance on an extended stay hote. We booked 10 days at a rock bottom price. Everything was A-1. Room exactly as picturted. Clean....very clean and neat. AC/heat is state of the art quiet and responsive. Security is excellent. Staff was... More 

Was this review helpful? Yes 2
Heather L, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

Thank you for taking the time to leave us feedback! We are thrilled you enjoyed your stay with us. No matter what brings you to Value Place, you can count on a respectful, helpful and friendly team dedicated to keeping the Value Place promise to our guests. We hope that you will choose Value Place again the next time you... More 

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