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All 9 Mentor hotels

Value Place Cleveland, Ohio (Mentor)

5640 Emerald Court, SR-44 & SR-2 (Heisley Rd.), Mentor, OH 44060
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Value Place Cleveland, Ohio (Mentor)
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64%
Ranked #6 of 9 hotels in Mentor
A recent review
5 of 5 stars reviewed 1 week ago
Kasey I Cleveland, Ohio
  • Overview
  • Reviews (14)
  • Photos (16)
  • Amenities
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  • Room tips (7)
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14 people have reviewed this hotel

Traveler rating
    7
    2
    3
    0
    2
See reviews for
3
2
1
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Cleveland, Ohio
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is one of the cleanest hotels I have ever stayed in. I lived here for 4 weeks, and I felt safe and comfortable the entire time. The rooms are Spartan and functional. This is not a luxury hotel. But, for the price, you get a functional, clean, safe room in a good location. I did not experience any issues... More

Was this review helpful? Yes 1
Heather L, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

Thank you for letting us know how we are doing. I'm thrilled that you enjoyed your overall stay and that Jon was friendly. I hope that you will think of us again the next time you need a place to stay. More

Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is our third time through your hotel. We made a two week stay to Debonne and Ferrante Winerys and then the local Waterpark. Every visit we love the place more and more. Completely remodeled hotel with new wood floors in every room and wooden blinds that keep the light out so you can sleep in. The two housekeepers clean... More

Was this review helpful? Yes
Sean A, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

Thank you for your recent review of our hotel. I am delighted to hear you continually return to our hotel due to the excellent service our staff provides and the great rooms we have to offer. It is always a pleasure having you stay with us and we look forward to having you stay with us more in the future. More

Canton, Georgia
1 review
4 of 5 stars Reviewed May 24, 2014

Entire facility, and our room, were unusually clean and neat, everything was modern and the facilities seemed quite secure. Staff was mostly helpful and friendly. The office was not open during all the hours claimed, which made the linen exchange difficult. The water-saving shower head was too restrictive, and made taking a quick shower and getting clean laborious.

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

Thank you so much for posting a review of our hotel. I am pleased to read that you found your guest room to be comfortable and affordable. We hope that you enjoyed the newly renovated rooms. We will definitely note your feedback about the hours and the shower heads. It's great to hear that you enjoyed your overall stay. The... More

na
1 review
5 of 5 stars Reviewed April 28, 2014 via mobile

Ever one their was very nice and helped with everything I needed the rooms where nice cleaned and large. I stayed for a few weeks for my job and the price was low. Its close to shopping restaurants and move theater

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

Thank you so much for posting a review of our hotel. I am pleased to read that you found your guest room to be comfortable and affordable. It's great to hear that you enjoyed your overall stay. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the... More

Mentor, Ohio
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 7, 2014 via mobile

You might want to consider the Extended St asy on Reynolds road in Mentor on the Lake. The Vslue Place establishment are the most rude and dishonest people I have ever encountered in a hotel establishment. They claim to clean your room bi-weekly however, they cleaned my on the 22nd day of my stay. When I made my reservations the... More

Was this review helpful? Yes 3
Heather L, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

Thank you for your feedback. I apologize that your stay with us did not meet your expectations. We take all guest feedback very seriously and will look into your concerns. More

mentor
Top Contributor
127 reviews 127 reviews
13 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed March 18, 2014

This is a great place for out of town workers to stay but thats about it. The location is right off the freeway next to a handful of stores.A couple restaurants are within walking distance. There is not much around there to do unless you find a local park. The building is kept up well and is updated.

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

We appreciate you taking the time to leave us some feedback. You are right, we are a great fit for folks who are coming into town for work. We believe we are a good fit for others as well. We offer a clean, affordable room for people who don't need or want to pay for all the extras. We hope... More

Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 23, 2014

Stayed in one of the newly remodeled rooms at the Mentor, Ohio location. New hardwood floors, everything repainted. VERY clean room. Guy that worked there with yellow shirt on came up to me in parking lot when we were checking out and asked if we needed help with our belongings. We moved our stuff out using the elevator, he carried... More

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

Thank you for taking the time to let us know how we are doing! We are thrilled that you enjoyed your stay with us. We hope to see you again in your future travels. More

Springfield, Ohio
1 review
5 of 5 stars Reviewed December 4, 2013 via mobile

I was pleasantly surprised by the value place in mentor I stayed at while visiting my daughter. The staff was more than accommodating, the room had exactly what I needed and the price was fantastic. I have already reserved another room for the Christmas holiday while I'm visiting my family.

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

We are so pleased that you enjoyed your stay with us! We strive every day to provide the best guest experience. Thank you for taking the time to post a review. We hope to see you again soon! More

Chicago, United States
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 26, 2013

In brief, this is a 'No-Frills' extended stay hotel, and I only had minor issues. Those issues have to do with the censored, NON-wifi internet (now Wi-Fi) and emotionless staff. The hotel is geared for long-term (i.e. extended) stay traveler/guests. You have to pay by the week and not by the day. They charge a very reasonable weekly rate (b'tween... More

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

Thank you for your feedback. As a brand, we always appreciate all guest feedback. I'm glad that your stay met your needs but our goal is to exceed your expectations. Our goal is to provide the best value for our guests. Part of the way we meet that goal is by letting our guests pick and pay for the services... More

Sun City, Arizona
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 27, 2013

Reservations were made for 2 rooms to be charged to 2 different credit cards. This was done in August for an October stay. When we arrived, they said they were very sorry, but they only had reservations for one room. When I gave them the date and the person that I spoke to 2 weeks earlier, magically, another reservations appeared.... More

Was this review helpful? Yes 1
Heather L, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

Thank you for your feedback. Guest feedback is always welcome, even it is not what we hope to hear. I am very sorry your stay did not meet your expectations. We have taken everything you wrote very seriously will do our best to ensure your next stay with us goes better. More

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Additional Information about Value Place Cleveland, Ohio (Mentor)

Address: 5640 Emerald Court, SR-44 & SR-2 (Heisley Rd.), Mentor, OH 44060
Phone Number:
Location: United States > Ohio > Lake County > Mentor
Price Range (Based on Average Rates): $
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Also Known As:
Value Place Mentor Hotel Mentor
Value Place Cleveland, Ohio (Mentor)

16 photos of this hotel

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Kitchenette Wheelchair access
Official Description (provided by the hotel)
Value Place Mentor is conveniently located off of SR-44 and SR-2, just minutes away from the Football Hall of Fame in Canton, OH and the Historic Kirtland Village. Don’t forget about the Mentor Lagoons Nature Preserve and Marina which features an award winning recreation area with an extensive trail system and 1.5 miles of wild beach. Celebrate the finer things in life with a night out for dinner, music or the theater. While in Mentor you can take in a round of golf at one of several courses or take in a Captains baseball game. The Captains are the Cleveland Indian’s single-a minor league team. Make sure to stop by the Indian Museum of Lake County which houses prehistoric items from 10,000 BC to 1650 AD. Once you arrive at our location, our friendly Value Place Mentor team will be happy to help you navigate around town. Just think of us as your guide to the Mentor area - from the best local restaurants and attractions to any driving directions you might need to get you there, we are here to make your stay at Value Place Mentor exceptional.Value Place is an extended stay hotel that meets every life traveler’s need for affordable, clean and secure, temporary lodging with our remarkably low weekly rates, rigorous cleanliness standards, total commitment to your comfort, privacy and peace of mind, and our just-right simplicity. Whether you’re traveling on business, pleasure, relocation, or just looking for a temporary base camp on your life’s journey, Value Place is your place.Value Place is a much better place Before you decide to stay at Value Place, we want you to be prepared—prepared for a better guest experience. What that means to us is a truly affordable, incredibly clean, safer, simple, flexible experience. And this is more than just a nice idea—it’s the Value Place promise. So how do we do it? By combining all the convenience of a hotel and all the essentials of an apartment. We’re a hybrid—and that makes us better than a hotel, an apartment or any other short-term or long-term housing accommodations you’ll find. Think about it—no extras padded into our price, no hidden fees. No lease to sign, no utilities to set up. And that’s just for starters. Find out how we’re different and what to expect when you’re here. What to expect when you arrive After a brief room tour, you’ll register, pay for the week plus a refundable $100 deposit, and agree to our house rules—which basically come down to common-sense policies that protect the privacy and security of each and every guest. Value Place is a family-friendly place, and children 17 and under stay free. To maintain a consistent guest experience at all of our properties we do have a No Pet Policy, except for service animals. Then we’ll show you to your guest room. It’s that easy. What to expect in your room Although Value Place offers several room choices, the essential features stay the same. You can always count on a simple but fully furnished studio with a kitchen that includes a full size refrigerator and freezer, a microwave, a two-burner stovetop and plenty of cabinet space. You’ll also find two drinking cups, a trash bag, a roll of bathroom tissue and a bar of soap to get you started—because at Value Place, we figure you’d rather shop on your own terms than pay for extras you may not need. If you do want to take advantage of the additional amenities and services we offer—from kitchen cookware to high-speed Internet—they’re available anytime for your convenience for a minimal fee. There’s only one thing guests never seem to be completely prepared for—how astonishingly clean our rooms are. What to expect in and around our building All Value Place properties are newly constructed from the ground up and electronically locked 24/7. That means no one can access our interior-corridor entrances without a valid key card. (No exterior room doors here like at most discount hotels or extended stay motels.) Featuring at least eight cameras and a very well lit parking lot, we keep your safety in and out of the building in mind. All public areas are cleaned daily—including our well-lit parking lot. Beyond our commitment to cleanliness and safety, we also offer vending machines and an onsite laundry room for your convenience. What to expect from our team You won’t find a friendlier team anywhere. Our helpful staff—from Studio Attendants to the Property Manager—will make sure your guest experience is a positive one, whether you need something for your room or directions to the closest car repair shop. At Value Place, you can expect courteous treatment from professionals who are committed to maintaining guest privacy and peace of mind. In fact, some team members live onsite to uphold our rigorous cleaning and safety standards. What to expect at every Value Place When it comes to Value Place, you don’t have to compete with anyone for that perfect apartment or hunt for the best hotel deal in town—we’re always the better choice. At your typical extended stay motel, discount hotel or other short-term housing solution, guests have to give up something that really matters. Not here. At Value Place you will always receive an affordable price in a Cleaner, Safer, Simpler, and Flexible property. We’re about living better through better value. And that makes us the smarter choice. Best of all? We promise a consistently positive guest experience at every Value Place you visit. Explore Value Place locations or make a reservation today. ... more   less 
Number of rooms
130

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