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Value Place Cleveland, Ohio (Mentor)

Hotel website
5640 Emerald Court, SR-44 & SR-2 (Heisley Rd.), Mentor, OH 44060
Value Place Cleveland, Ohio (Mentor)
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20 reviews from our community

Traveler rating
    11
    3
    4
    0
    2
See reviews for
3
3
4
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Franklin, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed at this location for 6 months (yes, 6 months June to December) on a work assignment. It was the most economical option for the company. The rooms are exactly as pictured on the website. I stayed in a couple different rooms. The rooms are functional and extremely clean. I think there may have been one time that the... More 

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Mentor, Ohio
1 review
3 of 5 stars Reviewed 2 weeks ago

I recently stayed at Value Place for 9 months. And the first 7 months were great very clean, bug free, and professional. I was really enjoying my stay until they decided to change my rates without a friendly heads up. And when I asked for the manager to call me so I can discuss this matter on more than 1... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 15, 2015

I stayed at value place mentor about 2 yrs ago for 2 months I enjoyed it friendly helpful staff laundry room always clean /grounds clean/night security always some where around when on duty. Clean room I enjoyed stay thanks to staff !!!

Was this review helpful? Yes 1
Sean A, Owner at Value Place Cleveland, Ohio (Mentor), responded to this review

Our Value Place team is thrilled to hear you enjoyed your time and our team at the property. Our goal is to provide guest with a positive experience when they visit Value Place. Your thoughts about us and your stay are very important to us. We are glad to hear they were both positive experiences. We wish you well and... More 

The Villages, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 16, 2015

We sold our condo up north, so rather than crashing with the kids for the Christmas Holidays, we'd take a chance on an extended stay hote. We booked 10 days at a rock bottom price. Everything was A-1. Room exactly as picturted. Clean....very clean and neat. AC/heat is state of the art quiet and responsive. Security is excellent. Staff was... More 

Was this review helpful? Yes 1
Heather L, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

Thank you for taking the time to leave us feedback! We are thrilled you enjoyed your stay with us. No matter what brings you to Value Place, you can count on a respectful, helpful and friendly team dedicated to keeping the Value Place promise to our guests. We hope that you will choose Value Place again the next time you... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 29, 2014

I stayed here for about two weeks while I had some work done on my residence. The hotel was clean, well lit, and close to many dinning options. The rooms had hardwood floors. Which is nice but the downside was when anyone moved a chair in the room next to you or above you, it made a noise. The rooms... More 

Was this review helpful? Yes 1
Heather L, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

Thank you so much for posting a review of our hotel. I’m happy to hear that you enjoyed our clean rooms and fully equipped kitchens at a great value. We strive to provide every guest with a great experience. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back... More 

Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 25, 2014

I go state to state doing cable I have I have stayed at multiple value place.but none like this one the most spacious I've ever stayed in extra large hallways much bigger laundry room elevator excessively large .front desk is staff is very good but Huey is always on the job very fine gentleman he makes you feel at home... More 

Was this review helpful? Yes 1
Heather L, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

Thank you for your feedback. I am very pleased that you enjoyed your stay with us. We always try to provide the best experience possible for our guests at the most reasonable rate. I hope that you will continue to think of Value Place on your travels. More 

Cleveland, Ohio
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 16, 2014

This is one of the cleanest hotels I have ever stayed in. I lived here for 4 weeks, and I felt safe and comfortable the entire time. The rooms are Spartan and functional. This is not a luxury hotel. But, for the price, you get a functional, clean, safe room in a good location. I did not experience any issues... More 

Was this review helpful? Yes 3
Heather L, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

Thank you for letting us know how we are doing. I'm thrilled that you enjoyed your overall stay and that Jon was friendly. I hope that you will think of us again the next time you need a place to stay. More 

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 29, 2014

This is our third time through your hotel. We made a two week stay to Debonne and Ferrante Winerys and then the local Waterpark. Every visit we love the place more and more. Completely remodeled hotel with new wood floors in every room and wooden blinds that keep the light out so you can sleep in. The two housekeepers clean... More 

Was this review helpful? Yes 1
Sean A, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

Thank you for your recent review of our hotel. I am delighted to hear you continually return to our hotel due to the excellent service our staff provides and the great rooms we have to offer. It is always a pleasure having you stay with us and we look forward to having you stay with us more in the future. More 

Canton, Georgia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 24, 2014

Entire facility, and our room, were unusually clean and neat, everything was modern and the facilities seemed quite secure. Staff was mostly helpful and friendly. The office was not open during all the hours claimed, which made the linen exchange difficult. The water-saving shower head was too restrictive, and made taking a quick shower and getting clean laborious.

Was this review helpful? Yes 1
Heather L, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

Thank you so much for posting a review of our hotel. I am pleased to read that you found your guest room to be comfortable and affordable. We hope that you enjoyed the newly renovated rooms. We will definitely note your feedback about the hours and the shower heads. It's great to hear that you enjoyed your overall stay. The... More 

na
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 28, 2014

Ever one their was very nice and helped with everything I needed the rooms where nice cleaned and large. I stayed for a few weeks for my job and the price was low. Its close to shopping restaurants and move theater

Was this review helpful? Yes 1
Heather L, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

Thank you so much for posting a review of our hotel. I am pleased to read that you found your guest room to be comfortable and affordable. It's great to hear that you enjoyed your overall stay. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the... More 

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