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Super 8 Mentor/Cleveland

2.0 of 5
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7325 Palisades Parkway, SR 2 & 306 / I-90 Ex 193 North, Mentor, OH 44060
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Super 8 Mentor/Cleveland
Best prices for: 1 room 1 guest
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Ranked #7 of 9 Hotels in Mentor
A recent review
3 of 5 stars reviewed 4 days ago
Linda S Wheaton, Illinois
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104 reviews from our community

Traveler rating
    16
    21
    29
    21
    17
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41
21
10
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
  • All months
    (104)
  • Mar-May only
    (32)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (7)
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South Bloomfield, OH
1 review
3 of 5 stars Reviewed 6 days ago NEW

The room was ok. Carpet was very dirty. Bed linens were older and had washed in stains. Two of the pillow cases had hair on them. Our room was not cleaned one of the days of our stay. Good room rate. Having a smoking room was worth the older towels and bed linens.

Review collected in partnership with Super 8

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GMOhio, Guest Relations Manager at Super 8 Mentor/Cleveland, responded to this review

Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. Thank you for pointing out these issues with so that we can work to improve upon this aspect of the guest experience at our hotel. I hope that you will consider staying with us again so that we can have another chance... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

We stopped in on our way out to Ohio and after 1o hours of driving this was a welcomed sight. The room was clean, the beds were comfortable and it was quiet. We had a good nights sleep filled up on the free breakfast and headed out. It was just what we needed.

Review collected in partnership with Super 8

Was this review helpful? Yes
GMOhio, Guest Relations Manager at Super 8 Mentor/Cleveland, responded to this review

Thank you so much for your kind comments and review of our hotel’s cleanliness, comfort, and amenities regarding your most recent stay with us. We are very happy to learn that your stay was so peaceful, and we hope to see you again soon! More 

1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is located in good location with all facilities, hotel rooms are equipped with new furniture with nice interior, It is very pleasant to stay here. I suggest its a good place to relieve your stress and have comfort stay. I attached some photos of hotel rooms below .

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GMOhio, Guest Relations Manager at Super 8 Mentor/Cleveland, responded to this review

We are so pleased to read your five star review of our hotel. I am very glad that you enjoyed the value and the convenient location of our hotel! Thank you for taking the time to share this five star experience with our management, staff, and future guests. We can't wait to give you another five star experience! More 

Kannapolis
1 review
5 of 5 stars Reviewed 4 weeks ago

My stay at the Super 8 Mentor/Cleveland was just that; SUPER! I arrived a little before check-in time and all of the rooms weren't ready yet.The desk clerk, Dawn, was able to get me on the first floor close to my truck, because of my bad knees. She even called me on my cell when the room was ready. If... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
GMOhio, Guest Relations Manager at Super 8 Mentor/Cleveland, responded to this review

Thank you for taking the time to share your five star feedback and to acknowledge the efforts of our hardworking staff, Dawn, to be as accommodating, helpful and welcoming as possible. We are excited to share this review with Dawn and the rest of our staff who will be pleased to hear of the outcome of their efforts to make... More 

ohio
2 reviews
2 of 5 stars Reviewed February 17, 2015

Room,and appliances dirty stained, mattress and box cover dirty and stained . Gross board under mattress. Pleasant staff, quiet environment. Tv mounted on the wall far off to the left of the bed, Usb port on tv nonworking remote nonworking. Disappointed. Rates too high for accommodations.

Review collected in partnership with Super 8

Was this review helpful? Yes
GMOhio, Manager at Super 8 Mentor/Cleveland, responded to this review

We appreciate your rating of our hotel for our pleasant staff and quiet environment, though I do apologize for any inconveniences that you experienced such as dirty room and gross board mattresses. I hope that your next visit will be even better. We are working to take care of all of the issues that you addressed and we thank you... More 

Mouth of Wilson, Virginia
2 reviews
3 of 5 stars Reviewed February 6, 2015

Overall, this is a very nice place to stay, with friendly staff. We stop here often. Main complaint this trip: horrible heavy perfume smell in the room and I think the stuff they gave me to get rid of the smell, was what was causing it! They need to have Febreeze (sp) on hand to neutralize unpleasant smell they spray.... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
GMOhio, Manager at Super 8 Mentor/Cleveland, responded to this review

I'm glad that you enjoyed your stay and that most of our amenities lived up to your expectations. I do apologize for the issues with scent of the room and especially that we were unable to take care of that for you right away. We appreciate the compliments and the comments regarding areas where can improve. We hope to see... More 

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