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Super 8 Mentor/Cleveland

2.0 of 5
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7325 Palisades Parkway, SR 2 & 306 / I-90 Ex 193 North, Mentor, OH 44060
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Super 8 Mentor/Cleveland
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Ranked #7 of 9 Hotels in Mentor
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119 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (34)
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    (53)
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    (7)
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Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It was priced right not too much but not too low and I got what I expected towels ,cleanish room ,flat TV and a bed with out any visible nastiness I'll stay here again I'd rather drive 30 mile to where I'm going than stay in the overpriced fowl rooms in austinburg

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New York
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Patel Family are always available and solve any problems that may arise immediately. Free breakfast is more than adequate. Rooms are clean. Right by many restaurants etc. No noise. Easy access to Route 2 and 90

Review collected in partnership with Super 8

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Gainesville, Georgia
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago

I stayed here while doing a dog show in Madison. They have a nice grassy area to walk the dogs. Cleaning service was afraid of the dogs (I have pugs, which stayed in crates while I wasn't in the room) so they just left clean towels for the room and didn't clean the room everyday. It worked as a place... More 

Review collected in partnership with Super 8

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Ashville, Ohio
1 review
4 of 5 stars Reviewed 1 week ago

Over all it was nice. Good location! Our room wasn't clean when we got up to it, but they got us another room quickly.

Review collected in partnership with Super 8

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Grosse Ile, Michigan
1 review
1 of 5 stars Reviewed 2 weeks ago

I had the night clerk repeatly attempt to enter my room at 1am and 2am on July 12, 2015. He shut of the power to my room and demanded I come to the front desk. He did not attempt to contact me prior to 1 am to resolve a mistake the Hotel made at check in on July 11. The... More 

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Pickerington, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I really appreciated being able to check in early. Too many hotels want to be strict on check in times. This causes long lines at check in. In addition, when you are traveling, sometimes you need to arrive and just get settled a little sooner. When rooms are ready, why not.

Review collected in partnership with Super 8

Was this review helpful? Yes 1
Springfield, Oregon
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Clean room, nice staff, quiet, despite being close to a busy highway. Nice enough for two nights on a holiday weekend. Rooms were spacious and the bathroom was a good size. Nice TV, fridge and microwave in room.

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GMOhio, Guest Relations Manager at Super 8 Mentor/Cleveland, responded to this review

We are so happy that you enjoyed your stay with us. Our whole staff would like to thank you for recognizing our efforts of providing you with a great experience. We hope that you’ll visit us again soon and thank you so much for choosing us. More 

Bucksport, Maine
1 review
2 of 5 stars Reviewed 4 weeks ago

The people who worked there were awesome. But, the hotel was tired and worn. Smelled of stale cigarette smoke in the halls. Rooms could have been vacuumed more thoroughly--or with a better vacuum.

Review collected in partnership with Super 8

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GMOhio, Guest Relations Manager at Super 8 Mentor/Cleveland, responded to this review

We want to apologize for the issues that you experienced in housekeeping as you have encountered unclean and smelly room. However, we are very pleased to hear that you found our staff to be awesome. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and... More 

Gas City, Indiana
1 review
5 of 5 stars Reviewed June 21, 2015

Our one night stay turned into a two night stay after having trouble with our motorcycle. The staff was so gracious and allowed us to use the room as we needed while the guys worked on the motorcycle in the parking lot. They also gave us items to help with the repairs. Unfortunately the motorcycle was not fixed the first... More 

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GMOhio, Guest Relations Manager at Super 8 Mentor/Cleveland, responded to this review

It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly and welcoming... More 

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