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Holiday Inn Express Mentor (Lamalfa Conference Center)

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5785 Heisley Road, Mentor, OH 44060
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Holiday Inn Express Mentor (Lamalfa Conference Center)
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Holiday Inn Express Mentor (Lamalfa Conference Center)
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161 reviews from our community

Traveler rating
    110
    29
    10
    6
    6
See reviews for
62
24
7
44
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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    (161)
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Ravenna, Ohio
1 review
5 of 5 stars Reviewed 2 days ago NEW

This is an impeccably clean hotel and conference center. The staff friendliness is second to none. Along with two other couples we attended a fund raiser at the Lamalfa Center last night for the first time. We all loved the event and the hotel we will be returning next year (the food was out of this world). You are 20... More 

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Augusta, Georgia
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel frequently for business over the course of a year. The staff is incredibly welcoming, the rooms are clean, and they have cheap wine/beer and free (and delicious) snacks served on weeknights. The complimentary breakfast is the same as every other holiday Inn express. The walls are a bit thin, so if you aren't used to... More 

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New York City, New York
1 review
4 of 5 stars Reviewed 4 days ago NEW

The stay at the Holiday Inn Express connected to the LaMalfa Center was Great. Good staff, nice room,and amenities. Pool, small workout room, and free wi fi were all good. Special mention of the Wonderful Complimentary Breakfast, it was fantastic. Lots of food options to start your day off right. AND, MARIA who works there is an absolute angel, with... More 

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Melbourne, Australia
1 review
4 of 5 stars Reviewed 4 days ago NEW

I stayed here for four nights while on a business trip. It was a great room, with plenty of space to spread out. WiFi was good, and I can see this would be a good place to spend an extended business stay. The breakfast bar was fantastic. Lots of help from Maria every morning, helping me with the pancake machine.... More 

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Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for over a week whilst on business from the UK. I really could not faulty the hotel, certainly for cleanliness and presentation. The staff very very attentive during my stay, especially a lovely lady called Maria in Breakfast, whom made me feel at home every day I saw her, which goes a long way for any traveller... More 

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Indio, California, United States
Contributor
11 reviews 11 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Great amenities. This place would be good for a long term stay, in fact, there were several business people that were staying there for a two week training session. We had a suite which had a king size bed, a kitchenette and 2 tv's, one in the sleeping area and one in a nice sitting area. This place had a... More 

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Herrin, Illinois
Contributor
17 reviews 17 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We found this hotel to be a great one night stay on our way to Niagara Falls New York From Southern Illinois. Best part of our stay was BREAKFAST and the Lady taking care of all who came in for breakfast. Her name was Maria so polite and caring she makes a return trip there a pleasure if only all... More 

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Dayton, Ohio
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stopped here at the last minute, at the end of a lengthy road trip. We walked in to a quiet, nicely-appointed lobby and attentive staff. We were exhausted, so we went straight to our room. The room was rather large and divided into two sections, like a suite. It was clean, with a mini-kitchen and sofa in the "living"... More 

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GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank you for sharing your detailed comments regarding your stay. We are a Holiday Inn Express Hotel & Suites, which means our rooms are larger than most Expresses or full service hotels. We recently expanded our cable service to three times what is required by IHG. We listen when you the guest let us know what you would... More 

Owosso, Michigan
1 review
5 of 5 stars Reviewed 2 weeks ago

I recently spend several days in Mentor, Ohio. I stayed at the Holiday Inn Express and found their service to be excellent. I was particularly impressed with the "Hot Breakfast" and was well taken care of by Maria. There are many types of restaurants within easy walking distance of the motel. The pool in huge and the exercise room was... More 

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GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear James H. Thank you for sharing your comments regarding our hot breakfast . IHG has come a long way over the years in how we view breakfast. I sense there are more changes coming. Why would you ever want to stay at a full service property and pay for breakfast when you could search for Holiday Inn Expresses and... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Nice hotel, pleasant staff. Well run and tasty breakfast. Maria, the woman in charge of breakfast, was very pleasant and helpful. The kids enjoyed the complimentary cookies in the lobby. We all enjoyed the free wifi.

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GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Aero l, We appreciate your comments. Our breakfast hostess Maria is an awesom and unique lady. Her enthusiasm is so contageous that you simply cannot have a bad day when she is around. Her outgoing, caring and exhuberant nature are an inspiration to all of us and we are grateful to have her! Thank you for making her day!... More 

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