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Quality Inn & Suites Medina - Akron West

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2850 Medina Rd, Medina, OH 44256
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Quality Inn & Suites Medina - Akron West
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Quality Inn & Suites Medina - Akron West
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24 reviews from our community

Traveler rating
    15
    4
    1
    2
    2
See reviews for
8
3
Solo
0
7
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jupiter, Florida
1 review
5 of 5 stars Reviewed 4 days ago NEW

Had a great relaxing stay here during a trip to Ohio with friends. Room was very clean and the staff was friendly and welcoming. Facility extremely clean and pleasant. I would definitely recommend this hotel for it's locality,service and friendliness. Can't really ask for anything else.

Was this review helpful? Yes
Lewiston, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

Dance Moms weekend and everyone at the Inn couldn't do more. We asked for extra towels and they magically appeared. Asked for restaurant reviews (tons in walking distance) and we had reviews and recommendations. Rooms were clean and quiet, buffet breakfast was great and there was always a luggage cart ready to move in or out (yeah, you know what... More 

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Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 1 week ago

Easily accessible to my relatives in Medina, & not far from downtown Cleveland. And it has an indoor pool? The desk personnel were extremely efficient, courteous, pleasant. I was so glad that I decided on this Inn during my visit. I was there for a family funeral in Cleveland.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 weeks ago

It was a nice clean hotel and location was pretty good. Our stay was wonderful, room, bed were clean and comfortable. The staff was very helpful and friendly. I had a problem with my credit card and front desk staff took care of the issue immediately. We had stayed in Quality inns before but the stay at this one was... More 

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East Brunswick, New Jersey
1 review
5 of 5 stars Reviewed March 13, 2015

This hotel is everything you would expect and just a little bit more. I arrived before check-in time, was very warmly welcomed and given my room, almost no questions asked! I do not recall the last time an arrival was so smooth. The room itself was very clean, well maintained and of more than ample size. The Inn has complimentary... More 

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QualityCustomerCare, Front Office Manager at Quality Inn & Suites Medina - Akron West, responded to this review

Niranjan P, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Quality Inn & Suites More 

Maumee, Ohio
2 reviews
4 of 5 stars Reviewed March 10, 2015

I Bid on Priceline and saved maybe $10.00..some is better than none I guess. i asked for a quiet room and desk person changed the room I was originally assigned to. Bed was comfortable, I used the work out room in morning and ate some breakfast. Hotel was undergoing some renovations so there were some carpet rolls around..no big deal.... More 

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QualityCustomerCare, Front Office Manager at Quality Inn & Suites Medina - Akron West, responded to this review

Katherine S, Thank you for your feedback, we really appreciate it! We're glad that you enjoyed the bed, breakfast and the hotel. We apologize for the renovations, but it will be over soon. We hope to see you again soon. Quality Inn & Suites More 

Petoskey, Michigan
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed February 21, 2015

I travel a lot and stay at a lot of hotels. I am surprised by the number of excellent and positive reviews for this facility and question if we stayed at the same place??? I chose this hotel for it's proximity to a business event. While the staff was personable and friendly, this is about the only nice thing I... More 

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QualityCustomerCare, Public Relations Manager at Quality Inn & Suites Medina - Akron West, responded to this review

JaimeBish, Thank you for your feedback, we really your comments and business. I am sorry that your stay was not up to your satisfaction, I will look into your comments/suggestions and talk with employees/management about this. We are under renovations and hopefully we get chance to show you this. Again, I apologize and we hope to see you again soon.... More 

Alton, Illinois
Top Contributor
73 reviews 73 reviews
22 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed February 4, 2015

Everything seemed clean & pleasant enough. I would stay here again if the price & location make it the best option again if I'm back in the area. No big complaints or anything, but I certainly didn't have a wow experience. I guess there was some construction going on so that may account for the vending machine room and work... More 

Was this review helpful? Yes
QualityCustomerCare, Front Office Manager at Quality Inn & Suites Medina - Akron West, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our... More 

1 review
5 of 5 stars Reviewed January 27, 2015

Awesome stay at this hotel. We stayed one night. Rooms are nice, spacious and clean. Staff was super helpful and very friendly. There was an influx of guest checking in. Check-in was faster than I expected, but not rushing. All questions were answered with lots of detail and with a smile.

Was this review helpful? Yes
QualityCustomerCare, Front Office Manager at Quality Inn & Suites Medina - Akron West, responded to this review

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Quality Inn & Suites More 

1 review
5 of 5 stars Reviewed December 31, 2014

I will be back to this hotel. Hotel has great service and selection for breakfast and I really enjoyed my stay. The price is right for my budget and hotel has lots of amenities such as pool and fitness center. Front desk staff was very friendly and professional.

Was this review helpful? Yes
QualityCustomerCare, General Manager at Quality Inn & Suites Medina - Akron West, responded to this review

BigManSteve, Thank you for your feedback, we really appricate it. We're glad you enjoyed our hotel, breakfast and our amenities. We look forward seeing near future! I will pass this along to our staff members on a great job! Thank You! More 

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