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All 7 Medina hotels

Quality Inn & Suites Medina - Akron West

2.5 of 5 Hotel   |   2850 Medina Rd, Medina, OH 44256
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Ranked #3 of 7 Hotels in Medina
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 4 weeks ago
NP2220 Davie, Florida
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12 reviews from our community

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    2
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Davie, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

This property turned out to be an amazing place for our 5-day visit to Medina...Staff was very helpful and friendly the decor is very welcoming...the rooms and the amenities were great...breakfast was a great start to the day...we will stay here again on our next visit!

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Phoenixville, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2014

I stayed at the Quality Inn & Suites in Medina. I have family in the Michigan area so i visit them often from Penn state to Michigan, i always stop by at this place to take a break. This place is ideal and the location is very convenient for me on the way back home. Rooms are very nice and... More 

Review collected in partnership with this hotel

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Angie B, Front Office Manager at Quality Inn & Suites Medina - Akron West, responded to this review

I wanted to take the opportunity to thank you for staying with us during your trip, and sharing your experience with us. We here at the Quality Inn & Suites are pleased to have you and your family as guests anytime you are in the area. We all look forward to seeing again soon. More 

Worcester, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 26, 2014

I stayed at the Quality Inn, Medina during my recent vacation with my family. I don't write review often, but service I received at this place was just awesome. So I could not stop myself. First of all, its great location, right next to freeway. So it saves your time right there. Guy at the front desk was very kind... More 

Review collected in partnership with this hotel

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QualityCustomerCare, Front Office Manager at Quality Inn & Suites Medina - Akron West, responded to this review

Anghan, Thank you for your feedback! I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Guest Services, Quality Inn & Suites More 

Phoenixville, Pennsylvania
Contributor
14 reviews 14 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed October 23, 2014

I am the type that never reviewed properties. But I feel I need to. When staying somewhere a person expects a certain level of service. (especially when I am a diamond elite member with choice ) I stayed on this property while it was being sold. This place was awesome when I first came to stay. Once the place was... More 

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QualityCustomerCare, Front Office Manager at Quality Inn & Suites Medina - Akron West, responded to this review

Jim W, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit.... More 

Cary, North Carolina
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 22, 2014

I stayed at the Quality Inn & Suites in Medina. I have family in the area so i visit them often. This place is ideal and the location is very convenient. Being in the midwest indoor pool is a huge plus. also the breakfast is great. rooms are nice and cosy. mattress is comfortable and that is always a plus... More 

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QualityCustomerCare, Front Office Manager at Quality Inn & Suites Medina - Akron West, responded to this review

Nacv, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More 

1 review
5 of 5 stars Reviewed October 19, 2014

Over all Hotel it is extremely clean. New management clean the place so good it does not smell bad at all ...................................................................................................... I WILL STRONGLY RECOMEND THESE HOTEL TO ANY ONE

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QualityCustomerCare, Front Office Manager at Quality Inn & Suites Medina - Akron West, responded to this review

Dear Traveler. Thank you for making our hotel your second home when you're in Cleveland/Akron area. Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future trips. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed October 12, 2014

This hotel was a perfect stop for my family on our way south. The staff were friendly and definitely went out of their way to make sure we were all taken care of. Even the kids made friends with the gentleman at the front desk. Breakfast was good, hot waffles, fruit, cereal etc. Can't go wrong with FREE breakfast. The... More 

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QualityCustomerCare, Front Office Manager at Quality Inn & Suites Medina - Akron West, responded to this review

VicktorRK34, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank You,... More 

College Station, Texas
2 reviews
2 of 5 stars Reviewed September 26, 2014

Altho' it looked recently remodeled, it SMELLED terrible in our corridor. Musty, stale smoke even tho' we were in a non-smoking room. I worried that our clothes would pick up the odor. Our room was never fully stocked with cups, shampoo and other amenities. We went all three days of our stay without any cups at all and one day... More 

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QualityCustomerCare, Front Office Manager at Quality Inn & Suites Medina - Akron West, responded to this review

Cunningham6630, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We... More 

West Palm Beach, Florida
Top Contributor
110 reviews 110 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 15, 2014

Quiet hotel which we used on the way south to Kentucky. Staff was very helpful. Ask for the steak restaurant nearby--excellent. Terrific location for travels going north or south. Bed was excellent and the TV excellent.

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vijay s, Manager at Quality Inn & Suites Medina - Akron West, responded to this review

Dear Sir, Thank you for taking the time to give your positive feedback regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Medina, Ohio
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 9, 2014

I chose this hotel after meeting with the manager approximately 6 months prior to my wedding. I chose it because it is a choice property, has a pool and sauna, and a hot breakfast. It also has smoking and non-smoking rooms as well as handicapped rooms. My first problem is when the manager called me about 2 weeks before the... More 

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QualityCustomerCare, Front Office Manager at Quality Inn & Suites Medina - Akron West, responded to this review

DaraVanover, Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff/management. Despite this, we hope to be able to welcome you back on a return visit to Quality Inn & Suites Medina. Again, our... More 

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Additional Information about Quality Inn & Suites Medina - Akron West

Address: 2850 Medina Rd, Medina, OH 44256
Phone Number:
Location: United States > Ohio > Medina
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Medina - Akron West 2.5*
Number of rooms: 77
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Also Known As:
Quality Inn And Suites
Quality Hotel Medina
Holiday Inn Medina
Medina Holiday Inn
Quality Inn & Suites Medina - Akron West Ohio

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