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All 7 Medina hotels

Quality Inn & Suites

2.5 of 5 Hotel   |   2850 Medina Rd, Medina, OH 44256
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Ranked #3 of 7 Hotels in Medina
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 2 weeks ago
Mktpro99 West Palm Beach, Florida
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5 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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College Station, Texas
2 reviews
2 of 5 stars Reviewed 6 days ago NEW

Altho' it looked recently remodeled, it SMELLED terrible in our corridor. Musty, stale smoke even tho' we were in a non-smoking room. I worried that our clothes would pick up the odor. Our room was never fully stocked with cups, shampoo and other amenities. We went all three days of our stay without any cups at all and one day... More

Was this review helpful? Yes
QualityCustomerCare, Front Office Manager at Quality Inn & Suites, responded to this review

Cunningham6630, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We... More

West Palm Beach, Florida
Top Contributor
61 reviews 61 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Quiet hotel which we used on the way south to Kentucky. Staff was very helpful. Ask for the steak restaurant nearby--excellent. Terrific location for travels going north or south. Bed was excellent and the TV excellent.

Was this review helpful? Yes
vijay s, Manager at Quality Inn & Suites, responded to this review

Dear Sir, Thank you for taking the time to give your positive feedback regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More

Medina, Ohio
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I chose this hotel after meeting with the manager approximately 6 months prior to my wedding. I chose it because it is a choice property, has a pool and sauna, and a hot breakfast. It also has smoking and non-smoking rooms as well as handicapped rooms. My first problem is when the manager called me about 2 weeks before the... More

Was this review helpful? Yes
QualityCustomerCare, Front Office Manager at Quality Inn & Suites, responded to this review

DaraVanover, Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff/management. Despite this, we hope to be able to welcome you back on a return visit to Quality Inn & Suites Medina. Again, our... More

Nashville, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Really nice hotel. Friendly staff. Neat and clean room. Like the hot breakfast. Indoor pool and Sauna made my evening. Close to many restaurants, so you have many choices for food. Definitely staying here next time.

Was this review helpful? Yes 1
vijay s, Manager at Quality Inn & Suites, responded to this review

Dear Chris, Thank you for taking the time to give your positive feedback regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an... More

Boynton Beach, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 25, 2014

My husband and I stayed here for one night in June. The hotel was very clean and the staff very helpful. It's nice to have a breakfast that offers a variety of hot and cold foods. I would definitely stay again.

Was this review helpful? Yes 1
vijay s, Manager at Quality Inn & Suites, responded to this review

Dear Sir/Madam, Thank you for taking the time to give your feedback regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an... More

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Additional Information about Quality Inn & Suites

Address: 2850 Medina Rd, Medina, OH 44256
Phone Number:
Location: United States > Ohio > Medina
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 77
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Also Known As:
Quality Hotel Medina
Quality Inn And Suites
Holiday Inn Medina
Medina Holiday Inn
Quality Inn & Suites Medina, Ohio

25 photos of this hotel

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