This hotel has received Holiday Inn's highest award for overall service, and I believe it. Everything about my stay went smoothly with no problems or issues. It's still just a Holiday Inn, but when everything is clean and works as it's supposed to, that gets my vote! more

This is one of the best Holiday Inns I have ever stayed at. The rooms are imaculate. The food is just as good or better than most five star resorts. The staff is the best I have ever seen anywhere. There is live music at night! Wow, this brings back the old days when people really cared about what they... more

We wanted to get away and I had seen this hotel online before. There was the feast of assumption in little Italy this past weekend so we called the hotel on Friday and were there by 7pm. Very nice staff greeted us, gave us an upgrade on the room w/o asking for it ! Weather was hot so the larger... more

My wife and I stayed at this location just a couple of weeks ago. We were visiting my daughter and this Holiday Inn happend to be extremely close to where she lives. We checked in and found that the price we were quoted just a few days earlier had risen almost 30$. The front desk associate was kind enough to... more

My husband and I visited the Cleveland area for a day trip and had the pleasure to stay at The Holiday Inn Mayfield. We had a very pleasant time the front desk people were very nice. I had the pleasure to return in April 2009 , the price of the room was up,but the desk clerk let me know about... more

My wife and I were travelling cross country and had to find lodging. I spoke with the General Manager who lied about the pricing to get us in the hotel. We were so desperate that we went ahead and stayed. The Manager was rude when I explained that it is not good business to be dishonest. I was verbally attacked... more

I just returned from the Holiday Inn in Mayfield and just wanted to stay how nice of a hotel it was. The lobby was very welcoming and the staff was helpful. The building was very up to date. Our room was comfy and even had a great view of the pool! I was pleased with my stay more

We have just returned from a 2 night stay in Cleveland. The Holiday Inn Cleveland - Mayfield is a beautiful hotel....quiet neighborhood.... short drive to strip malls, restaurants. Rooms blocked outside noises very well. Excellent beds and pillows, very comfortable. Clean, fresh smelling non-smoking room. Pool was great! Only 15-20 miles from Cleveland Zoo and Rock & Roll Hall of... more

was quoted a price of 123.99 and I personally asked the desk and the booking agent if this included everything and when i received my bill it had three different taxes when i called front desk was told very rudley that this happens all the time,and continued to insult my intelligience saying in a rude manner we all have yo... more