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Holiday Inn Cleveland - Mayfield

Certificate of Excellence
3.0 of 5
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780 Beta Drive, I-271 & Wilson Mills Road, Mayfield, OH 44143
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Holiday Inn Cleveland - Mayfield
Best prices for: 1 room 1 guest
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Ranked #2 of 2 Hotels in Mayfield
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 weeks ago
dfhart2001 Royal Oak, Michigan
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102 reviews from our community

Traveler rating
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    14
    4
    3
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20
27
10
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Royal Oak, Michigan
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great room, comfortable bed (king-size). My wife and I stayed here while visiting relatives and it was great for that. I was a little disappointed that we only got a 5% discount for AAA or AARP (most places have at least 10%). Also they have a good restaurant, but no complementary breakfast. Overall, a bit expensive, but a very nice... More 

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Toronto
Top Contributor
134 reviews 134 reviews
134 hotel reviews
400 helpful votes 400 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed for a night while in the area on business. This hotel is located close to the highway in a business park, with virtually nothing within walking distance. On the plus side, there is plenty of parking. The building itself seems quite old. Small bathroom, average sized room, and those old, leaky aluminum framed framed windows. The hallways are... More 

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IHGCare, Guest Relations Manager at Holiday Inn Cleveland - Mayfield, responded to this review

Dear ToSquareBob1, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding the restaurant and parking. However, we’re sorry we fell below your expectation regarding the room and bathroom size, hallway lighting and the furnishing. We will address these concerns. I assure you... More 

Raleigh, North Carolina
Contributor
13 reviews 13 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 26, 2015

I stayed at this location based on the recommendation of the company I was visiting and it was a great decision. The employees were not only friendly but went above and beyond the call of duty when my cell phone decided to have a mind of its own. They fixed it!! The food in the restaurant was spectacular. (Try the... More 

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Los Angeles, California
Contributor
20 reviews 20 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 3, 2015

Thank you, Holiday inn Mayfield! Excellent stay in February. The room was perfectly nice, clean, and neat. Loved the combination of soft and firm bed pillows! An excellent touch. The restaurant was a delightful addition to our stay. The breakfast coupons enabled a practically free meal! I would highly recommend this hotel to anyone looking for a place in the... More 

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Churchville, NY
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 19, 2015

Here on business and my first choice hotels were booked. Thankful there were. This place is great. Customer service, clean, location. But the restaurant had to be the best. Nice to know you can come back and enjoy a great meal. The place was packed every night. Never a bad meal. Will definitely stay here again.

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Lexington, Kentucky
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 13, 2015

My husband and I recently had a 3-night stay in this hotel. Cleveland was cold and knee deep in snow but the lobby was immediately inviting with a lovely fire and comfortable furniture. The room was clean, well appointed and had free wifi. The breakfast buffet was included in the room price. It was excellent with many hot options: eggs,... More 

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Golden, Colorado
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed February 6, 2015

This hotel is just what you need if you are staying in the area. The rooms are well kept and clean and the staff is great! We had a middle of the night check in and also a crack of dawn departure and there was someone there at the desk smiling and ready to help at both times. The restaurant... More 

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Contributor
20 reviews 20 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 5, 2015

This is a nice hotel, comfortable accommodations, good room service. However, the young lady that registered me was very unfriendly. She didn't bother to go through the normal spill about the room or breakfast or anything. I had no idea that my room came with a breakfast buffet ticket until I was checking out and saw the coupon tucked behind... More 

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22Spaghetti22, Manager at Holiday Inn Cleveland - Mayfield, responded to this review

Thank you for bringing up your concerns. I do apologize about the uneventful check in experience. We try to put the breakfast coupons in your key packet so that they are noticable and easily spotted. I also apologize about the outlet situation. If you required an outlet for a medical device we would of been more than happy to have... More 

Sullivan, Ohio
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 20, 2015

I stayed here alone, an unusual experience, as I am not familiar with the greater Cleveland metro freeway patterns and had had a long day in the car on freezing and raining roads in early November. Also, I usually travel with my spouse. This hotel is an older property but very comfortable and the on-site Italian restaurant also provides room... More 

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cleveland
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 9, 2015

We keep coming back! The staff is kind and helpful Check in is easy The rooms are clean & comfortable The restaurant & lounge are good and convenient & fun Great location; close to restaurants, shopping, spa services

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