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Holiday Inn Cleveland - Mayfield

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780 Beta Drive, I-271 & Wilson Mills Road, Mayfield, OH 44143
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Holiday Inn Cleveland - Mayfield
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117 Reviews from our TripAdvisor Community

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Traveler rating
    60
    31
    18
    5
    3
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26
32
10
34
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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  • English first
  • Italian first
  • Any
English first
  • All months
    (117)
  • Mar-May only
    (24)
  • Jun-Aug only
    (47)
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    (16)
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Ottawa
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

Pros: restaurant in the hotel, clean room, location (right off of I-271 and near many restaurants and shopping, and only 25 minute drive from downtown Cleveland attractions). The in-house restaurant staff was friendly and helpful. Cons: expensive, no breakfast, front lobby staff was mixed in terms of competence and helpfulness, room WIFI was iffy, and the two computers in the... More 

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Waterford, Michigan
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Originally went online for this hotel & saw price was $171. Wanted to take grand kids on road trip b4 school started. After talking to hotel I got the room for $157. The beds were doubles which is strange for this day. Usually there are queens or kings. We know because we travel. The sink was backed up & so... More 

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Plymouth, Michigan
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We wanted a place convenient to an event that we were attending. This place fit the bill. The employees were all friendly and offered a smile. Our room was very clean and we had a quiet room. We took advantage of pre-paying online for breakfast. For $5 a person you can eat off of their breakfast buffet....scrambled eggs, pancakes, french... More 

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amherst
Level Contributor
68 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We come to this area every year at the same time and have always stayed at a neighboring hotel. Thought we would try this one for a change. Our room was clean and comfortable, although it did overlook the pool, which was a little noisy for awhile in the evening. Staff was friendly and the restaurant was very nice. The... More 

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PA
Level Contributor
272 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

A great location for us while visiting family in the area. Large, spacious, clean rooms, friendly, helpful staff. Nice restaurant with a great breakfast selection. Nice pool and surrounding deck. Appreciative staff, a thank you note was left for us after leaving our maid service a tip.

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Niagara Falls, Canada
1 review
4 of 5 stars Reviewed July 24, 2015

Great place,rooms were very clean and quiet,restaurant is lovely and food is excellent,manager and his staff were all extremely helpful.The grounds are landscaped with fountains and flowers with a very nice outdoor patio for outside dining.Pools and workout room were all well maintained.I'd recommend this to anyone.

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Port Saint Lucie, Florida
Level Contributor
96 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed July 22, 2015

Stayed here about 36 years ago so I thought I would come back to the area. Hotel had a lot of updates. New carpeting in the hallways. The room was nice and roomy. The A/C wasn't too loud. There is a nice swimming pool. Easy access to shopping centers nearby and major highways. The area is very safe. Two suggestions:... More 

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Elmira, New York
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 21, 2015

The staff were very nice and helpful. We could hear people talking as they passed in the hall, but it was not a disturbance as no one was talking loudly or late at night. The room was clean and looked to be recently updated. There is a nice restaurant located off the lobby and plenty of free parking available. The... More 

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Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 8, 2015

Great place to stay, comfortable bed and nice front desk staff. Only problems I had were the inadequate tv reception and i witnessed the manager/ boss or whatever he was yelling and swearing at a few employees.

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IHGCare, Guest Relations Manager at Holiday Inn Cleveland - Mayfield, responded to this review

Dear thartic, Thank you for taking the time to express your thoughts and concerns. Your kind words towards our staff is greatly appreciated and shall be passed on. However, we apologize for the disappointments you had with the television reception. We have taken note of your valuable comments and will use these to monitor and improve the quality of services... More 

Westfield, Massachusetts
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 7, 2015

We are traveling across the U.S. and needed a place to crash after 10 hours of driving. We picked this hotel based on the tripadvisor ratings and we weren't disappointed. The room was very clean (our #1 priority) and everyone was very friendly. The pool was and indoor/outdoor pool which thrilled the kids. We ordered take out from the hotel's... More 

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