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Holiday Inn Cleveland - Mayfield

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780 Beta Drive, I-271 & Wilson Mills Road, Mayfield, OH 44143
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1 room 1 adult
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Holiday Inn Cleveland - Mayfield
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122 Reviews from our TripAdvisor Community

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nc
Level Contributor
7 reviews
3 of 5 stars Reviewed 2 weeks ago

Good: parking lot is cleared quickly during and after a snow. The hotel is very clean, well taken care of, and easy access to highways. Very attractive lobby area. Italian restaurant on site. You receive a free breakfast buffet card upon check in to the hotel to the restaurant. Hotel was very quiet. Wifi was available and easy to use.... More 

Helpful?
Thank fastiya
Hockessin, Delaware
Level Contributor
119 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed October 20, 2015

Your good stay at this hotel starts right at the front desk. The staff is very welcoming and makes sure your stay is a good one. They did a good job fixing the parking lot and entrance. The rooms are clean and the complimentary water in the refrigerator is a real treat. The small business center works well for a... More 

Helpful?
Thank DiAlJo
Cincinnati, Ohio
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed October 14, 2015

I was on business near here and they recommended this hotel due to the proximity and the fact that I could use their corporate rate. The check in went well and the lobby was nicely decorated for the season ~ big pumpkins all over the place. My room a\was on the first floor. The room was clean but limited on... More 

Helpful?
1 Thank Cowellboy
IHGCare, Guest Relations Manager at Holiday Inn Cleveland - Mayfield, responded to this review

Dear Cowellboy, Thank you for taking the time to write a review of your recent stay. I am pleased to know that you had a smooth check-in. On the other hand, it is regrettable that some aspects of our rooms did not live up to your expectations. Allow me to apologize if there were any shortfalls. I would have preferred... More 

TECUMSEH
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 4, 2015

The room was very clean and we felt safe there. The restaurant was excellent. There are no microwaves in the room and no breakfast so that can be expensive. They advertise that they have an inside and outside pool which is one reason I stayed there. The problem is there is one pool and half of it is inside and... More 

Helpful?
1 Thank KURT M
IHGCare, Guest Relations Manager at Holiday Inn Cleveland - Mayfield, responded to this review

Dear KURT M, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read your positive feedback on the cleanliness of the room received and regarded the restaurant to be excellent. However, we are truly sorry if... More 

Naperville, Illinois
Level Contributor
67 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed September 18, 2015

This HI is by my company's headquarters, so I get to choose between here and the Hilton Garden Inn up the street. The Holiday Inn is cheaper and the rooms are nice, but the hotel front desk, lobby and elevators are from the dark ages. This place works well for me with the location and the rooms are truly very... More 

Helpful?
Thank KevinK5211
Ottawa
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed August 30, 2015

Pros: restaurant in the hotel, clean room, location (right off of I-271 and near many restaurants and shopping, and only 25 minute drive from downtown Cleveland attractions). The in-house restaurant staff was friendly and helpful. Cons: expensive, no breakfast, front lobby staff was mixed in terms of competence and helpfulness, room WIFI was iffy, and the two computers in the... More 

Helpful?
Thank borntoski
22Spaghetti22, Manager at Holiday Inn Cleveland - Mayfield, responded to this review

We apologize that your stay was not up to your expectations. Please feel free to contact us directly to discuss your issues. We will take your feedback and use it to strengthen our team. Thank you for your time. More 

Waterford, Michigan
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed August 28, 2015

Originally went online for this hotel & saw price was $171. Wanted to take grand kids on road trip b4 school started. After talking to hotel I got the room for $157. The beds were doubles which is strange for this day. Usually there are queens or kings. We know because we travel. The sink was backed up & so... More 

Helpful?
Thank Kate S
22Spaghetti22, Manager at Holiday Inn Cleveland - Mayfield, responded to this review

We apologize that your stay fell below your expectations. We invite you to contact us directly to rectify the issues you had. Thank you for your time. More 

Plymouth, Michigan
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 11, 2015

We wanted a place convenient to an event that we were attending. This place fit the bill. The employees were all friendly and offered a smile. Our room was very clean and we had a quiet room. We took advantage of pre-paying online for breakfast. For $5 a person you can eat off of their breakfast buffet....scrambled eggs, pancakes, french... More 

Helpful?
1 Thank Merry222
amherst
Level Contributor
68 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed August 10, 2015

We come to this area every year at the same time and have always stayed at a neighboring hotel. Thought we would try this one for a change. Our room was clean and comfortable, although it did overlook the pool, which was a little noisy for awhile in the evening. Staff was friendly and the restaurant was very nice. The... More 

Helpful?
Thank AmherstCallie
PA
Level Contributor
280 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 stars Reviewed July 31, 2015 via mobile

A great location for us while visiting family in the area. Large, spacious, clean rooms, friendly, helpful staff. Nice restaurant with a great breakfast selection. Nice pool and surrounding deck. Appreciative staff, a thank you note was left for us after leaving our maid service a tip.

Helpful?
1 Thank Toadhollowtravellers
Questions? Get answers from hotel staff and past guests. Ask a question

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