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Holiday Inn Cleveland - Mayfield

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780 Beta Drive, I-271 & Wilson Mills Road, Mayfield, OH 44143
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Holiday Inn Cleveland - Mayfield
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Holiday Inn Cleveland - Mayfield
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112 Reviews from our TripAdvisor Community

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Traveler rating
    59
    29
    17
    4
    3
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24
29
10
34
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Italian first
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English first
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    (112)
  • Mar-May only
    (24)
  • Jun-Aug only
    (42)
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    (16)
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Niagara Falls, Canada
1 review
4 of 5 stars Reviewed 4 days ago NEW

Great place,rooms were very clean and quiet,restaurant is lovely and food is excellent,manager and his staff were all extremely helpful.The grounds are landscaped with fountains and flowers with a very nice outdoor patio for outside dining.Pools and workout room were all well maintained.I'd recommend this to anyone.

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Port Saint Lucie, Florida
Level Contributor
87 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here about 36 years ago so I thought I would come back to the area. Hotel had a lot of updates. New carpeting in the hallways. The room was nice and roomy. The A/C wasn't too loud. There is a nice swimming pool. Easy access to shopping centers nearby and major highways. The area is very safe. Two suggestions:... More 

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Elmira, New York
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff were very nice and helpful. We could hear people talking as they passed in the hall, but it was not a disturbance as no one was talking loudly or late at night. The room was clean and looked to be recently updated. There is a nice restaurant located off the lobby and plenty of free parking available. The... More 

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Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Great place to stay, comfortable bed and nice front desk staff. Only problems I had were the inadequate tv reception and i witnessed the manager/ boss or whatever he was yelling and swearing at a few employees.

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IHGCare, Guest Relations Manager at Holiday Inn Cleveland - Mayfield, responded to this review

Dear thartic, Thank you for taking the time to express your thoughts and concerns. Your kind words towards our staff is greatly appreciated and shall be passed on. However, we apologize for the disappointments you had with the television reception. We have taken note of your valuable comments and will use these to monitor and improve the quality of services... More 

Westfield, Massachusetts
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We are traveling across the U.S. and needed a place to crash after 10 hours of driving. We picked this hotel based on the tripadvisor ratings and we weren't disappointed. The room was very clean (our #1 priority) and everyone was very friendly. The pool was and indoor/outdoor pool which thrilled the kids. We ordered take out from the hotel's... More 

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Maasbree, The Netherlands
Level Contributor
10 reviews
3 of 5 stars Reviewed 3 weeks ago

The hotel is what somewhat older. You cannot open a window for fresh air coming in, you have to switch on the A/C in fan mode that gives a lot of noise and higher airflow. TV picture quality is very bad. TV is HD and good but the hotel system connected is very bad. Beds are good and also the... More 

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IHGCare, Guest Relations Manager at Holiday Inn Cleveland - Mayfield, responded to this review

Dear Theo S, Thank you for writing a comment about your stay with us. We are pleased to know that you found our rooms to be clean and our staff to be nice. However, it is regrettable that our room amenities fell below your standards. We would also like to apologize falling short of your expectations regarding out breakfast selection... More 

Brighton, Colorado, United States
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel by accident. We were traveling on I-90 and got lost and ended up at this hotel as it was late at night and we were tired. We paid more than we wanted to for one night's stay. The hotel is located in a business district surrounded by other hotels that cater to the business crowd.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Cleveland - Mayfield, responded to this review

Dear Alfred S, Thank you for posting a review and for staying with us. I would like to express my gratitude for your excellent rating with regards to our cleanliness. However, we are saddened to know of your dissatisfaction with regards to our pricing. We take all comments from our guests seriously, it helps us gauge what we are doing... More 

Salina, Kansas
Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed June 16, 2015

I didn't actually stay at this hotel. I reserved a hotel and all of my paperwork referenced this hotel but turns out my reservation was for a hotel up the road. We presented ourselves to this hotel and the Assistant General Manager was kind and diligent and worked really hard to get us to the reserved hotel. Thank you, Domenico... More 

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Pittsburgh, Pennsylvania
Level Contributor
41 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 15, 2015

The rooms were newer and very comfortable, clean and nice to stay in. The staff was very nice on check in and check out. We usually get a free breakfast when we stay at holiday inn's and was disappointed this one did not have that. They did have coffee in the lobby (and banana's which was a blessing as we... More 

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Massillon, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 3, 2015

The mayfield personnel are very accommodating and friendly especially the at the front desk, Theresa, Lindsay, and the assistant manager, Dominic. The hotel boasts of a great restaurant, Alfredo's. The food is amazing! The hotel is also clean and well-kept.

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