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All 2 Mayfield hotels

Hilton Garden Inn Cleveland East / Mayfield Village

3.0 of 5 Hotel   |   700 Beta Drive, Mayfield, OH 44143
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Ranked #1 of 2 Hotels in Mayfield
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
shootingstar2 Anaconda
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184 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Anaconda
Contributor
16 reviews 16 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed as part of a class reunion. Came from a distant state to a city where I have not lived for many years. Hotel was clean, beds comfortable, pool and hot tub were one of the amenities that were excellent. Banquet facilities easily accommodated a wedding on the during the same weekend. Front desk and maintenance staff were to be... More

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fmancine, General Manager at Hilton Garden Inn Cleveland East / Mayfield Village, responded to this review

Dear Shootingstar2, Thank you so much for taking the time to give us your positive feedback on your recent stay with us! We are so glad you enjoyed your class reunion and your stay with us! We hope to have the opportunity to serve you again in the future! Thank you! More

Philadelphia, Pa.
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were staying at this facility due to a high school reunion. The facility was a newer location. However, the welcoming process was OK but not especially overwhelming. Bath Room had some evidence of mold that was not resolved. On leaving however I was provided with a sufficient refund amount. I also found insufficient amount of cookies available in the... More

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fmancine, General Manager at Hilton Garden Inn Cleveland East / Mayfield Village, responded to this review

Dear Mustang950, Thank you so much for taking the time to provide us with feedback on your recent stay with us. We strive to make every guest feel welcome when entering the Hilton Garden Inn and hope that they experience a pleasant stay while being our guest. We use your surveys and comments to help us make improvements for you,... More

Ashburn, United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel was nicely decorated, the beds comfortable but no breakfast or newspaper provided, and only one day of free WiFi provided during your stay......nice area on far east side of Cleveland and one light away from entrance to Interstate 271

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fmancine, General Manager at Hilton Garden Inn Cleveland East / Mayfield Village, responded to this review

Dear Jack P, Thank you for taking the time to provide us with your feedback on your recent stay with us. We are so glad you enjoyed your stay with us and our location was convienent for you. However, I do want to apologize for the confusion with the complimentary internet access. We do provided complimentary internet access each day... More

canton,ga, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

when we first arrived we had a few problems with the rooms location crystal the desk clerk elimated the problem right away she said our comfort was her priority.she truly is a concerned person who cares about your stay.

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fmancine, General Manager at Hilton Garden Inn Cleveland East / Mayfield Village, responded to this review

Dear Earl J, I want to thank you for your wonderful feedback on your recent stay with us! I apologize you had an issue at checkin but we are glad to hear it was resolved to your satisfaction. Thank you for the kind words on Krystal! She is one of our shining stars! We are so glad you enjoyed your... More

Cleveland, Ohio
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Very happy with the Hilton Garden Inn - Mayfield Village. Our group rented approximately 20 rooms for my sons wedding and did not hear a negative comment from any of the guests. Very clean hotel and a very courteous staff...Nice breakfast option in the morning. Well done.

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fmancine, General Manager at Hilton Garden Inn Cleveland East / Mayfield Village, responded to this review

Dear Russ P, Congrats on your son's recent wedding! We were thrilled you chose our property for your family's special day! We are so glad you and all of your guests enjoyed their stays! Thank you for taking the time to share your positive comments with us! More

Columbus, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

Staff was friendly and helpful. Breakfast was good. My omelet was perfectly cooked, coffee was fresh and the servers are always very friendly. My only complaint is that when I entered my room the smell of air freshener was so overwhelming it took my breath away and made me cough. Made me wonder what they were trying to cover up.

Review collected in partnership with Hilton Garden Inn

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fmancine, General Manager at Hilton Garden Inn Cleveland East / Mayfield Village, responded to this review

Dear Michael T, Breakfast is the most important meal of the day so we are delighted you enjoyed your breakfast experience with us! Thank you for taking the time to share your comments with us! We truly appreciate your feedback! More

Washington, DC
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the Hilton for 4 days while visiting for my 30th class reunion. I have never been disappointed with Hilton and this hotel lived up to the Hilton name. The room was nice and clean and the bed was nice. The staff was nice and helpful and willing to help. One issue I had is the phone in the... More

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fmancine, General Manager at Hilton Garden Inn Cleveland East / Mayfield Village, responded to this review

Dear Dan T, We are so glad you enjoyed your recent stay with us and had such a good time at your class reunion! We truly appreciate you taking the time to provide us with your positive feedback! We hope to have you as our guest again in the future! More

Las Vegas, Nevada, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed four days - with one day being my 42nd High School Reunion dinner & party. The room was very clean, parking was good, front desk & cleaning services was really good! I'd consider staying again if I'm just back in my home town, because you can travel quite easily to different locations in the Cleveland area.

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Ontario, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The room was clean with comfortable beds. Even the upholstery on the chair in the room was clean -- this is rare. They had different pillow types and a sleep number bed that was surprising comfortable. And big bonus that the curtains actually kept the room dark and closed properly -- also rare.

Review collected in partnership with Hilton Garden Inn

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Houston, Texas
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I would heartily recommend this wonderful Hilton Garden Inn in Mayfield Village, East Cleveland! From check-in to departure, the staff was friendly and welcoming. Our room was spacious, and spotless. We opted for a junior suite as we would have family popping in, and the sitting area was perfect for chatting and catching up. Plus, the location was perfect for... More

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Additional Information about Hilton Garden Inn Cleveland East / Mayfield Village

Address: 700 Beta Drive, Mayfield, OH 44143
Phone Number:
Location: United States > Ohio > Mayfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Cleveland East / Mayfield Village 3*
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Also Known As:
Hilton Garden Inn Cleveland East / Mayfield Village Hotel Mayfield
Hilton Garden Inn Cleveland East / Mayfield Village Ohio

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