We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Cleveland East / Mayfield Village

Certificate of Excellence
Hotel deals
Hotel website
700 Beta Drive, Mayfield, OH 44143
Offers & Announcements
Bed and Breakfast
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Hilton Garden Inn Cleveland East \/ Mayfield Village
View Map
Add Photo Write a Review

268 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    160
    84
    16
    6
    2
See reviews for
88
42
23
97
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (268)
  • Mar-May only
    (57)
  • Jun-Aug only
    (94)
  • Sep-Nov only
    (62)
  • Dec-Feb only
    (55)
All months
Miami, United States
1 review
5 of 5 stars Reviewed 1 week ago

The Hilton Garden Inn is a beautiful hotel! The hotel is very new, very clean, and the staff members were friendly and helpful. The hotel is in a good location close to the freeway and many stores and restaurants. There was a buffet breakfast every morning for $10.95 which was very convenient. There is fresh water in the lobby, a... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Bent NM
Level Contributor
371 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 244 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent several days here without a hitch. It was clean. The breakfast was fine. There were cookies in the afternoon. All in all, it was just as expected -- a premium experience in a mid-priced hotel. Several reviewers have expressed complaints. We saw none of their concerns except for those difficult sleep-number beds.

Was this review helpful? Yes
Chicago, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Arrived late in the afternoon, but everything was ready and waiting for us. We always enjoy our stay at the Hilton properties. We were attending a nearby wedding for this particular trip. The area of Mayfield had a lot to offer and the concierge at the front desk gave us an excellent restaurant suggestion for our first night. J Alexander's.... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Brooke G, General Manager at Hilton Garden Inn Cleveland East / Mayfield Village, responded to this review

Dear James P, We are so glad you enjoyed your stay with us and had a comfy nights sleep! We can't wait to have you again at the HGI Cleveland East! Thank you! Brooke Gallagher General Manager More 

Mayfield Heights, United States
1 review
1 of 5 stars Reviewed 1 week ago

This hotel focuses on weddings. Don't go here if you want to sleep on Saturday night, because the music is LOUD. They don't care if the music bothers you, because they're making money. Rooms are clean. Breakfast is good.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Brooke G, General Manager at Hilton Garden Inn Cleveland East / Mayfield Village, responded to this review

Dear David T, I’m so sorry you experienced some noise issues during your stay. We work diligently with our staff to ensure each of our guests is respectful of others, while still enjoying their stay and special event. We regret you experienced a noise level that made your stay unpleasant. We hope you will stay with us again the next... More 

1 review
2 of 5 stars Reviewed 1 week ago

Spent our second night at the Holiday Inn next door and was much happier and paid a little less. The staff at the Hilton was cold and at the HI very warm and friendly. The breakfast at the Hilton was poor quality with dry eggs and poor quality bacon and sausage. The wifi was less then 1 meg down load... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Brooke G, General Manager at Hilton Garden Inn Cleveland East / Mayfield Village, responded to this review

Dear Martin M, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have... More 

Raleigh, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Great and clean hotel but was a little more than we wanted to spend. Great location, close to a lot of restaurants and shopping....Breakfast smelled good but was too expensive to feed our family of 4.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Miami Beach, Florida
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel twice in the last year for it's convenience to our business unit nearby. They feature the "sleep number" beds, but not one of our group of 4 could get the beds to be anything by rock-hard. When I called down to the desk, I was told that many of the beds "don't work." Restaurant... More 

Was this review helpful? Yes
Brooke G, General Manager at Hilton Garden Inn Cleveland East / Mayfield Village, responded to this review

Dear VRSHELLEY, Thank you for your feedback in regards to the bed not adjusting in your room. I've worked with maintenance to fix the issue, however I apologize that it wasn't resolved sooner. As well, I understand that you were disappointed with your entrée and I have brought your comments to our culinary team to actively rework our offerings with... More 

Fort Wayne, Indiana
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We normally stay at this hotel when visiting Cleveland as it is a good hotel with a good location but does have a higher price but usually worth it. Unfortunately this time when we stayed we had a housingkeeping issue. We found snack food in our sheets on our bed from the previous person in our room after we had... More 

Was this review helpful? Yes
ACCOKEEK
1 review
4 of 5 stars Reviewed 3 weeks ago

Everything was very good. The manager provided space in the bar area for our high school 50 year reunion to have cocktails. The waiteresses were very responsive to the needs of all that attended. Breakfast was a little pricey for what was provided.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Mayfield Village, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The Hotel service was excellent. The room was clean and the beds were very comfortable. The restaurant has a made to order breakfast which was wonderful. And the fresh cookies each evening were great. I will certainly stay here again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

40 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Room/suite (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (35)
Viewed
Room/suite (10)
Viewed
Business center/function rooms (7)
Viewed
Dining (4)
Viewed
Hotel & grounds (7)
Viewed
Pool/beach area (2)
Viewed
Other (5)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Mayfield
0.2 mi away
Holiday Inn Cleveland - Mayfield
2.8 mi away
Staybridge Suites Cleveland Mayfield Heights Beachwood
Staybridge Suites Cleveland Mayf...
#1 of 3 in Mayfield Heights
4.5 of 5 stars 132 reviews
5.8 mi away
Homewood Suites Cleveland-Beachwood
Show Prices
Show Prices
Show Prices
6.4 mi away
Hampton Inn & Suites Cleveland-Beachwood
7.6 mi away
Red Roof Inn Cleveland East - Willoughby
8.6 mi away
Glidden House Inn
Glidden House Inn
#5 of 35 in Cleveland
4.5 of 5 stars 457 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay