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All 3 Mayfield Heights hotels

Kensington Inn Hotel

2.0 of 5 Hotel   |   1421 Golden Gate Blvd., Mayfield Heights, OH 44124 (Formerly Comfort Inn Mayfield Heights)
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  • Overview
  • Reviews (37)
  • Photos (17)
  • Amenities
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  • Room tips (6)
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37 people have reviewed this hotel

Traveler rating
    5
    6
    7
    5
    14
See reviews for
12
5
3
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
UK
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I stayed at this hotel on Friday, 15 August for one night. We booked it because we had a coupon so it was really good value for money. The hotel could use a little money spent on it - but it is a big property so this would I appreciate be expensive. The lady on the desk was very pleasant... More

Was this review helpful? Yes
Richmond Heights, Ohio
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 6, 2014

My husband and I lost our air conditioning Wednesday & decided to get a hotel. We were looking for something close to where we work and not too expensive, since it was just for a fee hours to sleep. First off the location is great. Close to the freeway and located just off Mayfield Road, which has everything you can... More

Was this review helpful? Yes 1
Kristina G, General Manager at Kensington Inn Hotel, responded to this review

muzyk02, Thank you for taking time to review our hotel. We are so happy you enjoyed your stay with us! I will share all your recommendations with maintenance and all your positive words with the staff. Take care! Sincerely, Kristina-GM More

Kansas City, Missouri
1 review
5 of 5 stars Reviewed July 4, 2014 via mobile

I stayed at this hotel when I family member of mine was having surgery at the hospital down the street. Since it was a last minute surgery I did not have much time to plan. The Kensington gave me a great price. The staff was very welcoming when i arrived in my time of distress. They were always friendly and... More

Was this review helpful? Yes
Kristina G, General Manager at Kensington Inn Hotel, responded to this review

cboyce20, Thank you for taking the time to share your experience you had at our hotel. Our staff works hard to ensure every guest has an enjoyable stay with us! I will share this with my staff. We strive to give our guests a enjoyable and clean stay at a GREAT rate! Sincerely, Kristina-GM More

1 review
1 of 5 stars Reviewed July 2, 2014

The staff mbr who chkd us in was very nice & personable. Once we got to our rm, we immed noticed a stale smell in our rm. We travel w/air- fresher, so it came in handy. My hubby noticed the drain was very slow in the tub/shower. My hubby pulled out a huge plug of long hair (clearly not either... More

Was this review helpful? Yes
Kristina G, General Manager at Kensington Inn Hotel, responded to this review

Terese, Thank you for taking time to share your experiences during your stay. I have sent you a private message and would like to find some resolve. Unfortunately, the power outage was an act of god beyond our control but, I do apologize for the inconveniences it imposed to you and other guests. I hope that the next time you... More

Travelers are raving about these Mayfield Heights hotels

South charleston
2 reviews
1 of 5 stars Reviewed June 21, 2014 via mobile

I booked this because reviews were half and half and just needed a night to stay, we left before 1 HOUR! First, the service was incredibly rude! By far the worst and no manager was there. Then, we got to our room, DISGUSTING! There was hair on the bathroom floor, stains on the sheets and carpet, everything was sticky, it... More

Was this review helpful? Yes
Kristina G, General Manager at Kensington Inn Hotel, responded to this review

Dear mreeb, I am very concerned with the events of your stay. I sent you a personal message requesting more information so that I can thoroughly research this situation and resolve this issue for you. Thank you! Sincerely, Kristina Graham More

Mobile, Alabama
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 13, 2014

We were in CLeveland for a babies birth and reserved a room at this hotel we found The place to be well maintained and The staff was courteous only thing there was no breakfast but there was a bob evans right across The street that had very good food

Was this review helpful? Yes 3
Kristina_1019, General Manager at Kensington Inn Hotel, responded to this review

We are so happy you enjoyed your stay with us. Congratulations on the birth of the baby! We hope you stay with us again in the future. Thank you for your review! Sincerely, Kristina-Gm More

Jacksonville, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 22, 2013

I wish i could rate this a zero. for the sake of the staff, I will rate a 1. This hotel is just as bad as the reviews state and more. I had two rooms booked for two nights each. It took us three hours and 6 room transfers to check in because we were assigned multiple rooms in which... More

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pittsburgh
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 11, 2013

Have NEVER complained about a hotel in my life before (48 years old), but felt compelled to in this situation. Room 210; The bathroom fan that comes on with light made extremely loud noise when light is turned on. Had neighboring room bang on our wall when it was on it was so loud. Woke us up in middle of... More

Was this review helpful? Yes 1
Great Neck, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 23, 2013

I was seeing a seriously ill relative at the nearby Hillcrest Hospital, and I got a low ($69 per night + taxes) "negotiated rate" thanks to the help of a hospital social worker. My room at the Comfort Inn was spacious, clean and comfortable ... folks at the front desk were courteous and helpful ... and the free breakfast was... More

Was this review helpful? Yes 1
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Additional Information about Kensington Inn Hotel

Address: 1421 Golden Gate Blvd., Mayfield Heights, OH 44124 (Formerly Comfort Inn Mayfield Heights)
Location: United States > Ohio > Mayfield Heights
Price Range (Based on Average Rates): $
Hotel Class:2 star — Kensington Inn Hotel 2*
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Also Known As:
Comfort Inn Mayfield Heights Hotel Mayfield Heights
Baymont Inn Lyndhurst
Lyndhurst Baymont Inn
Kensington Inn Hotel Mayfield Heights, Ohio

17 photos of this hotel

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Hotel & grounds (2)

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Room/suite (9)
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Business center/function rooms (1)
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Hotel & grounds (1)
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Other (5)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Improvements included all new furniture, lighting, art, window treatment, bedding/mattresses,some flatsceen TV's etc. in the guest rooms and the suites. Upgrades to bathrooms included new granite vanities, mirrors, lighting and fixtures. Public areas and corridors received new granite flooring and carpeting, wall covering, ceilings, lighting and window treatment. Renovations to building exterior incorporated architectural enhancements of additional trim detail, installation of stucco treatment and upgrading of landscaping. Perfectly located at the I-271/Mayfield Road exit near Hillcrest Hospital, Progressive Insurance, the Cleveland Clinic, and the Beachwood/Willoughby Office Corridor. ... more   less 
Number of rooms
95

Questions & Answers

Questions? Get answers from Kensington Inn Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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