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Holiday Inn Hotel & Suites Toledo-Maumee

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1705 Tollgate Drive, Maumee, OH 43537
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Holiday Inn Hotel & Suites Toledo-Maumee
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Holiday Inn Hotel & Suites Toledo-Maumee
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136 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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    (136)
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Augusta, New Jersey
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Overall, this property is very nice. Spacious rooms with lots of bedding options. A ludicrously comfortable bed. Good shower and bathroom space. Seems like a new-ish building with a water park attached to it, which I did not partake in. Hotel has an odd quirk: like no room service after breakfast from the hotel restaurant that seemed very slow (wouldn't... More 

Was this review helpful? Yes
Valerie W, General Manager at Holiday Inn Hotel & Suites Toledo-Maumee, responded to this review

Dear Mattrgti, Thank you for sharing your five star experience at the Holiday Inn Toledo/Maumee! It is our pleasure to continue to uphold your expectations as a dependable Holiday Inn! I am thrilled that you enjoyed our spacious and comfortable guest rooms. Our on-site restaurant is closed during lunch hours unless we are providing a private luncheon. We do apologize... More 

New Philadelphia, Ohio
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed June 22, 2015

Many softball teams were booked here for a tournament. Our rate was 140 per night which I found quite steep considering there was not even breakfast included in that price. The hotel has a restaurant where we decided to eat breakfast one morning. The buffet was 9.95 per person and it was not very good at all. I have had... More 

Was this review helpful? Yes
Valerie W, General Manager at Holiday Inn Hotel & Suites Toledo-Maumee, responded to this review

Dear Andert01, Thank you for sharing your experience at the Holiday Inn Toledo/Maumee, your feedback is highly appreciated! We enjoyed accommodating your softball team over this past weekend; it is our pleasure providing friendly and helpful services! Although, I am disappointed to hear that your stay was not as expected, thank you for expressing your concerns. Your feedback allows our... More 

Level Contributor
454 reviews
137 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 stars Reviewed May 30, 2015

This IHG is our main stay when in area. Easy to recommend for a over night, extended stays or a destination for the water park. The property has a nice look, friendly staff and clean rooms. It is a hotel and not express, so keep in mind that the breakfast is not included in the rate. There is a Resturant... More 

Was this review helpful? Yes
Valerie W, General Manager at Holiday Inn Hotel & Suites Toledo-Maumee, responded to this review

Dear Travel46804, Thank you for taking the time to share your experience at the Holiday Inn Toledo/Maumee & Splash Bay Resort! We are pleased to be your choice while traveling to the Toledo/Maumee area, and we appreciate your loyalty to IHG! We have a unique property with the Water Park & On-site Restaurant, I am thrilled to hear that is... More 

Mason, Ohio
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 11, 2015

We stayed at this hotel for one night as we had a graduation at UT the next morning. The hotel has a water park "Splash Bay," that we did not visit. When we made our reservation the only room available was a single king bed with a two-person jacuzzi tub in the room (separate from the bathroom). The hotel has... More 

Was this review helpful? Yes 1
Valerie W, General Manager at Holiday Inn Hotel & Suites Toledo-Maumee, responded to this review

Dear FunSurfSun, Thank you for providing a review from your most recent experience at the Holiday Inn Toledo/Maumee! I am delighted to hear that you were pleased with our location and that our property was most accommodating to you during your time in Toledo, OH! Thank you for sharing your experience with us and other travelers. We hope to see... More 

Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed April 17, 2015

I've been there for work, too loud during the weekend because of the swimming pool, the restaurant is very bad and you don't have the breakfast included. The position is good, very close to some restaurants (long horn, ect) You can find better place in the same area.

Was this review helpful? Yes
Valerie W, General Manager at Holiday Inn Hotel & Suites Toledo-Maumee, responded to this review

Dear Seaquest82, Thank you for taking the time to provide a review from your previous work trip to Toledo! We understand that there are a variety of hotels to choose from, and we are pleased that you chose our property to accommodate you. As a full service Holiday Inn, we provide an on-site restaurant for our guests to have the... More 

Indianapolis, Indiana
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 18, 2015

My room was a king room with a jacuzzi tub. The room and tub were nice. I travel a lot for work and I was disappointed the hotel didn't have a breakfast buffet like most of them do. The restaurant was expensive and the food was only ok. I think for the price they could include some extra benefits like... More 

Was this review helpful? Yes
Travis M, General Manager at Holiday Inn Hotel & Suites Toledo-Maumee, responded to this review

Catholl, Thank you for your feedback. We appreciate your thoughts. As a full service Holiday Inn we offer the convenience of a restaurant and lounge versus the other limited service hotels that only offer a pre-cooked breakfast. We hope you will visit us again soon and give us another shot. Thanks again, Travis Maschino General Manager More 

Toledo, Ohio
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 16, 2015

I recently stayed at this hotel during my visit to Toledo. I picked it because of the location and the waterpark. I consider myself somewhat of a hotel snob, and I must say I was very pleased with my stay. The rooms are clean. The beds are comfortable. The showers are nice and strong ( I am very petite- hotel... More 

Was this review helpful? Yes
Travis M, General Manager at Holiday Inn Hotel & Suites Toledo-Maumee, responded to this review

SweitzFam, Thank you for the 5 star review. We are glad your experience was exceptional. We strive to provide a higher level of service than the other hotels in Maumee. We listen to our guests and will try to do anything in our power to make sure they are happy. We look forward t o your next visit with us.... More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed February 7, 2015

My co-worker and I picked this particular hotel for our business trip because of the waterpark, but to her disappointment, it was closed during the week and only open on the weekends when we stayed. I don't recall seeing this information in our reservation confirmation, but I didn't mind it being closed :) My room had a Jacuzzi that I... More 

Was this review helpful? Yes 1
Travis M, General Manager at Holiday Inn Hotel & Suites Toledo-Maumee, responded to this review

tiffisgreat, Thank you for the 4 star review and feedback about your experience. It's feedback like this that allows us to praise employees for great things and train on other aspects of the guests experience. We hope you will come back and visit us again soon. Travis Maschino General Manager More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 5, 2015

This hotel has bed bugs and I was eaten alive. This place has to be infested. I'm sure my complaint isn't the only one. They had to have known of this infestation before my visit. I just hope and pray that I did not bring them home,

Was this review helpful? Yes 2
Travis M, General Manager at Holiday Inn Hotel & Suites Toledo-Maumee, responded to this review

ghill4, We have spoken to our Pest Control company and I also have tried to contact you via email to discuss this matter. Upon inspection of the hotel room no evidence was found of any pests. We have inspections on a quarterly basis to ensure our guests are not exposed to any unwanted visitors. We take our guests safety very... More 

Cliffside Park, New Jersey
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed February 3, 2015

I was traveling back home from the Midwest just before New years eve and was a little bit tired so I checked into the Holiday Inn & Suites in Ohio and I was simply looking for a place that was clean and safe to sleep. What a shock! When night checked in the hotel looked like a top notch business... More 

Was this review helpful? Yes
Travis M, General Manager at Holiday Inn Hotel & Suites Toledo-Maumee, responded to this review

alj5702, Thank you so much for the 5 star review. We are happy to hear your experience was so memorable. We strive to provide the best service in the area and it sounds like we hit the mark. We hope you will come back and visit us again real soon. Travis Maschino General Manager More 

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