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Country Inn & Suites By Carlson, Toledo

#3 of 18 Hotels in Maumee
Certificate of Excellence
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541 West Dussel Drive, Maumee, OH 43537
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Country Inn & Suites By Carlson, Toledo
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Country Inn & Suites By Carlson, Toledo
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154 reviews from our community

Traveler rating
    84
    54
    7
    4
    5
See reviews for
66
29
4
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Delphos, Ohio
Contributor
20 reviews 20 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We enjoyed our stay. The hotel is clean, has nice decor and a very friendly staff. They offer free cookies and coffe all day. They also had a good continental breakfast that changes daily. We used their fitness room and was very pleased with the equipment available. There are a few restaurants within walking distance. We walked to the Applebees... More 

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1 review
3 of 5 stars Reviewed 1 week ago

We travel frequently with several people. We had stayed at another Carlson property nearby, so we figured we'd give another Carlson hotel a chance. We’re typically brand loyal. So we planned a night away from the kids only to get two beds, a cracked sink, and 1st floor accomodations where everyone casually walking by can peek into our room. Not... More 

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TMIHospitality, Manager at Country Inn & Suites By Carlson, Toledo, responded to this review

Dear PeridotTravel, Thank you for your review. I'm very sorry to hear that your stay did not meet your expectations. We strive to provide our guests with an exceptional experience and when that doesn't happen we want to know about it. I have shared your comments with my staff to ensure that future guests do not have the same experience.... More 

Las Vegas, Nevada
Top Contributor
103 reviews 103 reviews
23 hotel reviews
145 helpful votes 145 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here a few times in the past couple of years and planning to stay again. This is one of my favorite hotels. I love the rooms here. Standard king room is very nice, but it's worth it to pay a little more for a suite with french doors separating bedroom from the living room and two TV's. We... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 weeks ago

Wonderful hotel the staff made us feel like we were home. Maintenance(billy brown) help us brushing the snow off our car just wonderful managers were very nice rooms were very clean fresh cookies were the best breakfast was great. (Judy)

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TMIHospitality, Manager at Country Inn & Suites By Carlson, Toledo, responded to this review

Dear Jamesboat, Thank you for the perfect review of the Country Inn & Suites Toledo Maumee! We want our guests to be comfortable and happy here and always try to go above and beyond whenever possible! All feedback is shared with the entire team, and I look forward to congratulating them on a job well done! Thank you for being... More 

Indianapolis, Indiana
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

We came in from out of state to visit family. Our kids have never been in a hotel before & we thought it would be a good surprise. And it was! They especially was excited about the indoor pool. Right when we walked in it felt cozy. The desk clerk was very informative. Our room was nice & well cleaned.... More 

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TMIHospitality, Manager at Country Inn & Suites By Carlson, Toledo, responded to this review

Dear Mykidsmom123, Thank you for sharing your positive feedback with other travelers! We are honored to be your children's first hotel experience! We take pride in hosting our guests, and these comments are appreciated more than words can express. We certainly look forward to seeing you and your family again when your travels return you to the Maumee/Toledo area. Have... More 

burlington
Senior Contributor
43 reviews 43 reviews
38 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here once again for another volleyball tournament March 13th - 15th. Had a problem with the ac/ heater unit. Within 10mins the woman at the front desk had the problem solved. Kristen and her staff always look after everyone's needs at this hotel.

Was this review helpful? Yes 1
TMIHospitality, Manager at Country Inn & Suites By Carlson, Toledo, responded to this review

Hi M13638, Thank you for sharing this positive feedback regarding your stay at the Country Inn & Suites Toledo Maumee! It's important to us that our teams feel right at home here. We truly enjoy hosting groups and will always do our best to deliver personal attention to each and every guest. Thank you again! Warmest regards, Kristin D. General... More 

Arlington Heights, Illinois
Top Contributor
66 reviews 66 reviews
27 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My wife fixed their broken toilet for them, there were stains on the carpet and the scrambled eggs were inedible. The room was smaller than I remember Country Inn to have. The staff was wonderful. Decent, given the discount coupon.

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TMIHospitality, Manager at Country Inn & Suites By Carlson, Toledo, responded to this review

Dear Bgandl1, Thank you for taking the time to review your stay at the Country Inn & Suites Toledo Maumee. I'm very sorry to hear that your experience at our hotel was less than satisfactory. We pride ourselves on delivering an exceptional experience, and I apologize that we came up short. Your comments have been shared with my staff to... More 

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