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Staybridge Suites Toledo / Maumee

#5 of 18 Hotels in Maumee
Certificate of Excellence
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2300 Village Drive, Bldg 1800, Maumee, OH 43537
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Staybridge Suites Toledo / Maumee
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Staybridge Suites Toledo / Maumee
Staybridge Suites Toledo / Maumee
Staybridge Suites Toledo / Maumee
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176 Reviews from our TripAdvisor Community

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Traveler rating
    111
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    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oswego, Illinois
Level Contributor
5 reviews
5 hotel reviews
2 of 5 stars Reviewed 1 week ago

Stayed at this hotel for a softball tournament in Maumee OH. From the bathroom door not closing to most of the washers broken in the laundry room to the made forgetting to clean our room twice we will not be back at this property. We also had other parents complain due to clogged sinks, bathroom doors that were hard to... More 

Was this review helpful? Yes
Kate M, Director of Sales at Staybridge Suites Toledo / Maumee, responded to this review

Hello, Thank you for your feedback. I am very disappointed to hear that your recent stay with us was not up to our usual standards and for that, I would like to apologize. I have brought your review to the attention of my general manager and we would like to discuss these issues with you in more detail. If you... More 

Cleveland, Ohio
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

So glad I chose Stay bridge for my trip to Toledo Zoo. This hotel will make you feel so pampered for whatever occasion that you may be staying. The manager and front desk are so attentive and caring. The rooms are very fresh and clean and the beds are super comfortable! The house keeping is also friendly. There is every... More 

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Milwaukee, Wisconsin
1 review
4 of 5 stars Reviewed 2 weeks ago

Booked one night at Staybridge Suites while on family road trip east. Two adults + 3 kids, aged 8 to 11 years. Highly recommend! We arrived later than hoped, checking in at 10pm, with no dinner and no nearby dinner options. The woman working the desk (Kimberly, I think/hope!) was terrific. First changing our reserved room to another, slightly different... More 

Was this review helpful? Yes
Kate M, Director of Sales at Staybridge Suites Toledo / Maumee, responded to this review

Hello, Thank you for your review. I am so happy to hear you had a great experience! I will be sure to pass along your praise to Kimberly. We look forward to accommodating you and your family during your next trip to the area! Thank you, Kate More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

We stayed here while attending a youth baseball tournament in Bowling Green. Pros: Rooms are nice and good location Cons: Dirty towels, no room cleaning, no towels at pool, exercise equipment broke, while raining doors leaked and created water on floor (huge puddles), lamp was broke, bathroom door was loud when opening/closing(woke up kids every you used the bathroom)-they said... More 

Was this review helpful? Yes
Kate M, Director of Sales at Staybridge Suites Toledo / Maumee, responded to this review

Hello, Thank you for taking the time to review our property. I am very sorry to hear that your time with us was not up to our usual standards. On behalf of my team, I would like to apologize for your experience. I have spoken with my general manager and she would like to hear from you regarding the details... More 

Phoenix, Arizona
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

There's so much to say about this hotel that I've made two versions. Here's the short version. Staybridge Suites is a wonderful hotel to stay in for a night or many nights. The rooms are updated, the beds comfortable, the kitchens well stocked with clean and ample cooking utensils. The staff is beyond compare. My husband and I recommend this... More 

Was this review helpful? Yes
Kate M, Director of Sales at Staybridge Suites Toledo / Maumee, responded to this review

Hello! I am so happy to hear your experience with Staybridge Suites was so great! We appreciate your kind words and I will be sure to pass your praise along to the staff. If you ever find yourself in need of our services again, we would love to have you back! Thank you, Kate More 

Fort Wayne, Indiana, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 24, 2015

We have stayed in 4 area Holiday Inn properties and this is our favorite by far. The staff was awesome, Kimberly at the front desk and Sharon in the kitchen really made us feel special and at home at the same time. And when a small issue arose, manager Karen stepped up and took care of it. Great example of... More 

Was this review helpful? Yes
Kate M, Director of Sales at Staybridge Suites Toledo / Maumee, responded to this review

Hi Kathy, Thank you for your kind remarks, they are greatly appreciated. I will see to it that your compliments are passed on to Karen, Kimberly, and Sharon. I'm glad we were able to solve your small issue quickly and that it did not put a damper on your experience. Please stop by and see us again soon! Thank you,... More 

Carol Stream, Illinois
Level Contributor
83 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 22, 2015

Very nice place for a short or long stay. Large room with kitchen, sofa, and king bed. Hotel has self-serve laundry, pool, fitness room, large lobby seating area, and free breakfast. Nice selection of hot and cold items buffet style. Very good value for the price. One of closest hotels to Nazareth Hall if coming in town for wedding or... More 

Was this review helpful? Yes
Kate M, Director of Sales at Staybridge Suites Toledo / Maumee, responded to this review

Hello, Thank you so much for your recent review! We book quite a few groups for weddings at Nazareth Hall and love working with the venue. If ever you find yourself in Toledo again, we hope you choose to stay with us again! Thank you, Kate More 

Level Contributor
2 reviews
1 of 5 stars Reviewed June 18, 2015

My wife and I have stayed at this hotel eight times over the years to visit family. Our last visit this June will be our LAST. Screaming children everywhere, very noisy. Front desk ignored my calls at 11PM to ask people to quiet down. Stayed seven days and housekeeping only replaces towels - does not clean/vacuum room. Highest prices in... More 

Was this review helpful? Yes
Kate M, Director of Sales at Staybridge Suites Toledo / Maumee, responded to this review

Hello Jeffrey, I am extremely disappointed to hear that your most recent experience with us was not a good one. I want to apologize, on behalf of my team, for not meeting your expectations. We at Staybridge Suites take your comments very seriously and will be taking steps to correct these problems. Feedback like this is what helps us to... More 

Greensboro, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 13, 2015

Nice, clean, spacious rooms in well-maintained facility. Located adjacent to shops, cinemas, and P.F.Changs. Pleasant staff, nice breakfast buffet and dining area. Will definitely return on our next trip to Maumee.

Was this review helpful? Yes
Kate M, Director of Sales at Staybridge Suites Toledo / Maumee, responded to this review

Hello, Thank you so much for your positive review! Your feedback is greatly appreciated. I'm glad you got the opportunity to enjoy the location and I will be sure to pass your compliments on to the rest of the staff. I look forward to your next visit! Thank you, Kate More 

Outside Detroit
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 8, 2015

Nice friendly place, Staff helped out with all the small details that take the hassle out of traveling. Very clean, modern and up to date. Surprising good breakfasts and dinners. Workout area was OK. Laundry facility was very nice, made it easy if you are there for a long stay.

Was this review helpful? Yes 1
Kate M, Director of Sales at Staybridge Suites Toledo / Maumee, responded to this review

Hello, We are very glad to hear you enjoyed your stay with us! I will pass along the praise to our staff. I am happy to hear we were able to make you comfortable during your time in town and look forward to helping you with accommodations during your next trip to our area. Thank you! More 

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