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Residence Inn by Marriott Toledo Maumee

#7 of 18 Hotels in Maumee
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1370 Arrowhead Drive, Maumee, OH 43537
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1 room 1 guest
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Residence Inn by Marriott Toledo Maumee
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201 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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    (34)
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Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Looks like many other Residence Inns, but maintenance and cleanliness better than most. Kids used pool and it was very nice. Front Desk staff were welcoming and helpful. Cleaning guy in lobby was very thorough and cheery. Good waypoint off Turnpike. Easy on and off. Good chain restaurants in abundance. Breakfast was cleaner facility and better selection than others.

Was this review helpful? Yes
Eric G, General Manager at Residence Inn by Marriott Toledo Maumee, responded to this review

Thank you for sharing your review. As a team, we take great pride in delivering a great experience and I am thrilled that you enjoyed the accommodations. Please come back and see us again when you are in the Maumee area. More 

1 review
1 of 5 stars Reviewed 2 weeks ago

It has Terrible customer service, the hotel itself was nice as far as the layout, room, amenities, and location. However, the staff was unprofessional, incompetent, and nonchalant, including the supervisor.

Was this review helpful? Yes
Eric G, General Manager at Residence Inn by Marriott Toledo Maumee, responded to this review

I am sorry to hear that the service you received during your stay with us was not our usual high standards of service. If you wish, please contact me, as I would like to hear any specifics you may have on your experience so that they are not repeated in the future. Sincerely, Eric Gardner General Manager More 

Sequim, Washington
Level Contributor
244 reviews
171 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Enjoyed one night at the Residence Inn in Maumee, Ohio in a two bedroom suite which was perfect for my two grandsons and me. Everyone had their own bed and two bathroom made life easier. Breakfast was the usual quality Residence Inn options and provided a good start for the morning. I enjoyed the waffle machine and the yogurt with... More 

Was this review helpful? Yes 1
Eric G, General Manager at Residence Inn by Marriott Toledo Maumee, responded to this review

Thank you for sharing your experience with your fellow travelers. We appreciate the kind words and are beyond pleased that you had a great experience with us. I will certainly look into the desk chair in the room you stayed in. You will be happy to know we are going under a full rooms renovation later this year that will... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 19, 2015

We stayed here on July 6th as this was the halfway driving point on our trip from Connecticut to Iowa for a family wedding. After driving all night, we arrived at the hotel around 11:30 a.m.--well before check-in time at 3 or 4 pm. But lo and behold, they had a suite available for us!!! It was such a relief... More 

Was this review helpful? Yes
Eric G, General Manager at Residence Inn by Marriott Toledo Maumee, responded to this review

Thank you for your review. I am very please you were able to get some much needed rest. I do apologize that you encountered some rowdy guests in the pool. We certainly try and be certain that the pool is safe and enjoyable for everyone. I am also happy to report that our pool and spa will be completely renovated... More 

Cincinnati, Ohio
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 2, 2015

This is an excellent place to stay when in the Toledo area. I travel to Toledo for business frequently, and I find myself staying in the Maumee area most of the time. This is one of my desired locations to stay - clean property, top notch customer service. Close to the highway (475) without the noise, easy access to multiple... More 

Was this review helpful? Yes 1
Eric G, General Manager at Residence Inn by Marriott Toledo Maumee, responded to this review

Thank you so much for sharing your experience with us. We strive to give every guest an exceptional experience and are very pleased that your time with us was great. We look forward to hosting you again soon! More 

Buffalo, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 27, 2015

first off the majority of the staff was friendly and great! Our room not so. Aside from wornout furniture there were barely any towels. when we asked for more, we were told we had to wait because they were being washed??? I then requested an extra blanket and pillow and was told there weren't any available??? The next day while... More 

Was this review helpful? Yes 1
Eric G, General Manager at Residence Inn by Marriott Toledo Maumee, responded to this review

Thank you for taking time to review your recent experience and thank you for your kind words about the majority of the staff you encountered. I am pleased to let you know that with our public area renovation complete, our rooms are scheduled for full renovation at the end of this year. We hope you give us another chance to... More 

Level Contributor
68 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 27, 2015

I love this place. My 5 days stay is just about to finish and I had a good stay. I had a studio which was more than enough for one person. The facilities are all in a good shape, staff is always friendly and I slept very well. The only areas of improvement could be more viarity for breakfast and... More 

Was this review helpful? Yes
Eric G, General Manager at Residence Inn by Marriott Toledo Maumee, responded to this review

Thank you for review. I am pleased to hear that your experience with us was a good and restful one. You will be happy to know that changes in breakfast variety are coming soon! We look forward to hosting you again should your travels bring you back to the area. More 

Stamford, Connecticut
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 8, 2015

The past few trips from New York to Iowa we have stayed at this Residence Inn. It has always been quiet and clean. It is in a nice area with plenty of dining options. Breakfast is decent. It is a very popular hotel, hard to get reservations on the weekends at the last minute. My only complaint, and this is... More 

Was this review helpful? Yes 1
Eric G, General Manager at Residence Inn by Marriott Toledo Maumee, responded to this review

Thank you for your review. I am so pleased you enjoyed your stay. Since you stay at Marriott locations regualrly may I suggest putting a preference in your Marriott Rewards profile requesting a room away from the elevators. This will hopefully help with future bookings. Again thank you for choosing Residence Inn Maumee and we look forward to having you... More 

West Palm Beach, Florida
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 25, 2015 via mobile

My husband, service dog and I are seasoned travelers. We drove from South Florida to the Toledo, Ohio area for an annual family reunion over Memorial Day weekend. We initially had a reservation at another local hotel in Holland, Ohio which we promptly switched to the Residence Inn in Maumee, Ohio as there were numerous problems with the first room... More 

Was this review helpful? Yes 2
Eric G, General Manager at Residence Inn by Marriott Toledo Maumee, responded to this review

Thank you for your review and your very kind words about the staff. The staff is always thrilled when they are able to make a stay an exceptional one. I am so pleased that we were able to provide a great experience for you and that you enjoyed your stay with us. We look forward to hosting you again should... More 

Teba, Spain
Level Contributor
80 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed May 24, 2015

Every Time I stay at this hotel I discover something else that is just right! The rooms are great, I really liked the suite with a fireplace, and when I couldn't get one I was initially disappointed, needless to say that didn't last long! Room was smaller, but had great swivel base on TV so easy to watch in sitting... More 

Was this review helpful? Yes 1
Eric G, General Manager at Residence Inn by Marriott Toledo Maumee, responded to this review

Thank you for your kind review. We are so happy that you enjoyed your experience with us and that you enjoyed coming back. We look forward to seeing you again! More 

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