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Residence Inn by Marriott

#7 of 18 Hotels in Maumee
Certificate of Excellence
3.0 of 5
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1370 Arrowhead Drive, Maumee, OH 43537
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Residence Inn by Marriott
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Ranked #7 of 18 Hotels in Maumee
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
Robert G Edmonton, Canada
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191 reviews from our community

Traveler rating
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    48
    12
    7
    4
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84
30
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38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edmonton, Canada
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

free food and beer and wine Monday Tuesday and Wednesday's. Breakfast is great. Lots of hot selection. Rooms are very nice. The only problem is the water pressure drops as the floors rise. I would come back

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Mary L, Guest Relations Manager at Residence Inn by Marriott, responded to this review

We are so glad that you had a great experience during your time with us and that you were able to enjoy our food and beverage options. I have reported your comments on the water pressure to our chief engineer so that he can diagnose it before your next stay with us. More 

Bolingbrook
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Check in was easy! Nice reception staff! Room was clean and large enough for our family of four. We had a King One Bedroom Suite. We really did not need the kitchen as we were only here for one night, but it was nice area to have. Granted it was a rewards stay, but the price per night (if we... More 

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Eric G, General Manager at Residence Inn by Marriott, responded to this review

Thank you for choosing The Residence Inn Maumee. I am very pleased that you and your family enjoyed your short time with us and that we were able to make your stop over a restful one. We look forward to hosting you again in the future should your travels bring you back to the area. More 

Lebowdia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

Upon Check-In the Front Desk employee was tired and distracted. He was sorting dozens of room card entry packets. Each time I asked him a question he behaved as if it was too much effort to assist us. Re: We were on a ground floor, "May we have a room on an upper floor please? Any upgrades available?" Same attitude.... More 

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Mary L, General Manager at Residence Inn by Marriott, responded to this review

Thank you for taking the time to share your recent experience at the Residence Inn Toledo Maumee with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes... More 

New York City, New York
Top Contributor
170 reviews 170 reviews
50 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice choice for Maumee area and very close to my customer work site. Clean, and quiet and functional with full kitchen, big living area and separate room. Good water pressure, nice towels, nice bed, no complaints. Best part is the evening manager reception where they server complimentary beer, wine, and light meal.

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Mary L, General Manager at Residence Inn by Marriott, responded to this review

We are pleased you had a good experience with us and that we could help make your time both productive and enjoyable. We look forward to hosting you during your next visit to Maumee. More 

Los Angeles, CA
Senior Contributor
38 reviews 38 reviews
31 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for one night in April in a 1-bedroom. Check-in was easy and the gentlemen at the front desk was very nice. The hotel itself is tucked off the main road, so it's in a quiet area. The gym, pool and common breakfast area were all nicely updated, clean and comfortable. Lots of pros to this hotel. A few... More 

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Mary L, Guest Relations Manager at Residence Inn by Marriott, responded to this review

Thank you for taking the time to share your experience at The Residence Inn Maumee. We are so pleased that you enjoyed your time with us and that we were able to provide great customer service. As we pride ourselves on our cleanliness, I have spoken with the housekeeping department regarding your issues and have made certain that these areas... More 

Bolingbrook, IL
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a great hotel! Approximately 2 weeks ago, my husband, 2 teenagers and I were passing through town on our way home from New York City. We had a one bedroom suite for one night. The suite was very spacious and clean. The bed was very comfortable. Some of the dishes were a little sticky but I would have... More 

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Mary L, Front Office Manager at Residence Inn by Marriott, responded to this review

Thank you for sharing your experience at the Residence Inn Maumee through a Tripadvisor review. We are happy to hear that you enjoyed your stay with us and loved the fitness center equipment. Hopefully the next time travel brings you to the Maumee area you will be able to relax alittle bit longer! Thank you for staying with us and... More 

neebish
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 30, 2015

We stayed 1 night when passing through the area. We took a 1 bedroom suite; they gave us handicap accessible, which may have influenced the size of rooms like the bathroom, which was enormous. Pros--very comfortable, large room; quiet location; full kitchen: it was fun to drink hotel coffee from stoneware mugs; good breakfast Cons--not much in the area, a... More 

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Mary L, Front Office Manager at Residence Inn by Marriott, responded to this review

Dear Elbow92, Thank you for sharing you experience at the Residence Inn Maumee through a Trip Advisor Review. We are happy to hear that you that you enjoyed your stay with us and loved the size of the room and drinking coffee from stoneware mugs. I would like to apologize for the few maintenance issues you faced during your stay.... More 

1 review
2 of 5 stars Reviewed March 30, 2015

We spent $200 per night (for a 2-night stay). The total with taxes came to $442, but they charged my credit card $450 on the first night. Don't know what the extra $8 was for, as it was not listed on our final bill the day we left. We were kept awake all night by what sounded like a herd... More 

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Mary L, Front Office Manager at Residence Inn by Marriott, responded to this review

Dear ATKfighter1, Thank you for taking the time to complete a Trip Advisor review in regards to your recent stay at the Residence Inn Toledo Maumee. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the noise, and... More 

Top Contributor
70 reviews 70 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 14, 2015

We are enjoying a lovely weekend stay here with our swim team. The staff has been super nice and accommodating by preparing to-go breakfasts for all of us. We planned this ahead of time due to the early start of our days. The rooms are comfortable , clean and spacious.

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Mary L, Manager at Residence Inn by Marriott, responded to this review

Thank you for sharing your experience at the Residence Inn Maumee. We are happy to hear that you enjoyed your stay. All of the staff enjoyed having your entire swim team stay with us and it was our pleasure making those on the go breakfast bags. It is our goal to be your home away from home when traveling and... More 

Millersburg, Ohio
Top Contributor
216 reviews 216 reviews
30 hotel reviews
164 helpful votes 164 helpful votes
5 of 5 stars Reviewed March 1, 2015

We were very please with our stay here. First of the room was big, it had a living room, with appliances, including dishwasher, and a big bed, and big bathroom. The room was super clean and very comfortable. The bed was awesome and the pillows were nice. they had in room coffee, tea and popcorn. I would highly recommend this... More 

Was this review helpful? Yes
Mary L, Guest Relations Manager at Residence Inn by Marriott, responded to this review

Thank you for sharing your experience at the Residence Inn Toledo Maumee through T.rip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate... More 

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