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Residence Inn by Marriott

#6 of 18 Hotels in Maumee
Certificate of Excellence
3.0 of 5
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1370 Arrowhead Drive, Maumee, OH 43537
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Residence Inn by Marriott
Best prices for: 1 room 1 guest
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Ranked #6 of 18 Hotels in Maumee
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
Marc L
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196 Reviews from our TripAdvisor Community

Traveler rating
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    12
    8
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Buffalo, New York
1 review
2 of 5 stars Reviewed 3 days ago NEW

first off the majority of the staff was friendly and great! Our room not so. Aside from wornout furniture there were barely any towels. when we asked for more, we were told we had to wait because they were being washed??? I then requested an extra blanket and pillow and was told there weren't any available??? The next day while... More 

Was this review helpful? Yes
Eric G, General Manager at Residence Inn by Marriott, responded to this review

Thank you for taking time to review your recent experience and thank you for your kind words about the majority of the staff you encountered. I am pleased to let you know that with our public area renovation complete, our rooms are scheduled for full renovation at the end of this year. We hope you give us another chance to... More 

Level Contributor
60 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I love this place. My 5 days stay is just about to finish and I had a good stay. I had a studio which was more than enough for one person. The facilities are all in a good shape, staff is always friendly and I slept very well. The only areas of improvement could be more viarity for breakfast and... More 

Was this review helpful? Yes
Eric G, General Manager at Residence Inn by Marriott, responded to this review

Thank you for review. I am pleased to hear that your experience with us was a good and restful one. You will be happy to know that changes in breakfast variety are coming soon! We look forward to hosting you again should your travels bring you back to the area. More 

Stamford, Connecticut
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The past few trips from New York to Iowa we have stayed at this Residence Inn. It has always been quiet and clean. It is in a nice area with plenty of dining options. Breakfast is decent. It is a very popular hotel, hard to get reservations on the weekends at the last minute. My only complaint, and this is... More 

Was this review helpful? Yes 1
Eric G, General Manager at Residence Inn by Marriott, responded to this review

Thank you for your review. I am so pleased you enjoyed your stay. Since you stay at Marriott locations regualrly may I suggest putting a preference in your Marriott Rewards profile requesting a room away from the elevators. This will hopefully help with future bookings. Again thank you for choosing Residence Inn Maumee and we look forward to having you... More 

West Palm Beach, Florida
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 25, 2015 via mobile

My husband, service dog and I are seasoned travelers. We drove from South Florida to the Toledo, Ohio area for an annual family reunion over Memorial Day weekend. We initially had a reservation at another local hotel in Holland, Ohio which we promptly switched to the Residence Inn in Maumee, Ohio as there were numerous problems with the first room... More 

Was this review helpful? Yes 2
Eric G, General Manager at Residence Inn by Marriott, responded to this review

Thank you for your review and your very kind words about the staff. The staff is always thrilled when they are able to make a stay an exceptional one. I am so pleased that we were able to provide a great experience for you and that you enjoyed your stay with us. We look forward to hosting you again should... More 

Teba, Spain
Level Contributor
77 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed May 24, 2015

Every Time I stay at this hotel I discover something else that is just right! The rooms are great, I really liked the suite with a fireplace, and when I couldn't get one I was initially disappointed, needless to say that didn't last long! Room was smaller, but had great swivel base on TV so easy to watch in sitting... More 

Was this review helpful? Yes 1
Eric G, General Manager at Residence Inn by Marriott, responded to this review

Thank you for your kind review. We are so happy that you enjoyed your experience with us and that you enjoyed coming back. We look forward to seeing you again! More 

Edmonton, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 19, 2015

free food and beer and wine Monday Tuesday and Wednesday's. Breakfast is great. Lots of hot selection. Rooms are very nice. The only problem is the water pressure drops as the floors rise. I would come back

Was this review helpful? Yes 1
Mary L, Guest Relations Manager at Residence Inn by Marriott, responded to this review

We are so glad that you had a great experience during your time with us and that you were able to enjoy our food and beverage options. I have reported your comments on the water pressure to our chief engineer so that he can diagnose it before your next stay with us. More 

Bolingbrook
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 14, 2015

Check in was easy! Nice reception staff! Room was clean and large enough for our family of four. We had a King One Bedroom Suite. We really did not need the kitchen as we were only here for one night, but it was nice area to have. Granted it was a rewards stay, but the price per night (if we... More 

Was this review helpful? Yes
Eric G, General Manager at Residence Inn by Marriott, responded to this review

Thank you for choosing The Residence Inn Maumee. I am very pleased that you and your family enjoyed your short time with us and that we were able to make your stop over a restful one. We look forward to hosting you again in the future should your travels bring you back to the area. More 

Lebowdia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed May 10, 2015

Upon Check-In the Front Desk employee was tired and distracted. He was sorting dozens of room card entry packets. Each time I asked him a question he behaved as if it was too much effort to assist us. Re: We were on a ground floor, "May we have a room on an upper floor please? Any upgrades available?" Same attitude.... More 

Was this review helpful? Yes 1
Mary L, General Manager at Residence Inn by Marriott, responded to this review

Thank you for taking the time to share your recent experience at the Residence Inn Toledo Maumee with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes... More 

New York City, New York
Level Contributor
178 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed May 6, 2015

Nice choice for Maumee area and very close to my customer work site. Clean, and quiet and functional with full kitchen, big living area and separate room. Good water pressure, nice towels, nice bed, no complaints. Best part is the evening manager reception where they server complimentary beer, wine, and light meal.

Was this review helpful? Yes
Mary L, General Manager at Residence Inn by Marriott, responded to this review

We are pleased you had a good experience with us and that we could help make your time both productive and enjoyable. We look forward to hosting you during your next visit to Maumee. More 

Los Angeles, CA
Level Contributor
40 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 30, 2015

We stayed for one night in April in a 1-bedroom. Check-in was easy and the gentlemen at the front desk was very nice. The hotel itself is tucked off the main road, so it's in a quiet area. The gym, pool and common breakfast area were all nicely updated, clean and comfortable. Lots of pros to this hotel. A few... More 

Was this review helpful? Yes 1
Mary L, Guest Relations Manager at Residence Inn by Marriott, responded to this review

Thank you for taking the time to share your experience at The Residence Inn Maumee. We are so pleased that you enjoyed your time with us and that we were able to provide great customer service. As we pride ourselves on our cleanliness, I have spoken with the housekeeping department regarding your issues and have made certain that these areas... More 

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