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All 18 Maumee hotels

Residence Inn by Marriott

3.0 of 5 Hotel   |   1370 Arrowhead Drive, Maumee, OH 43537
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Ranked #7 of 18 Hotels in Maumee
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Aarya G Norman, Oklahoma, United States
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174 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Norman, Oklahoma, United States
1 review
5 of 5 stars Reviewed 1 week ago

Right when you walk in all you get is a smile and warm welcome. The front desk staff was just over the top! Andrea had the biggest smile I had seen all week. The rooms and the housekeeper were all 100% amazing. I travel at least 3 times a month and stay at many Marriott locations. The Residence Inn Marriott... More

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Eric G, General Manager at Residence Inn by Marriott, responded to this review

We are so glad to hear that you had a great experience during your recent trip to the area. Thank you for sharing your experience and for choosing the Residence Inn Maumee for your recent stop in the area! Our staff works very hard to give everyone an excellent experience and it is always great to hear of their hard... More

Union, Maine, United States
Contributor
15 reviews 15 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 15, 2014

First thing one notices as you drive into the property is the "welcoming" feeling one gets from both the appearance of the hotel and its landscaping. Once you walk into the door one is greeted with a smile and positive, customer-oriented attitude. Traveling with our pet the hotel was found to be pet friendly. Offered lots of green space to... More

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AllysonRife, Guest Relations Manager at Residence Inn by Marriott, responded to this review

Dear Wizard1849, We are very delighted to hear you had such a great experience during your recent visit to our hotel! We want our guests to feel like they are at a home away from home and it is always good to hear when we accomplished this goal. Thank you for choosing us during your recent trip to the Toledo... More

Kelowna, Canada
Contributor
18 reviews 18 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 14, 2014

Was there after a long day on the road with our kids and dog and they treated us like gold. Got us set up in a pet-friendly room that had a full kitchen and beautiful decor...felt like home. It truly did feel like a "residence" and I would go back in a minute.

Was this review helpful? Yes
AllysonRife, Guest Relations Manager at Residence Inn by Marriott, responded to this review

Dear RFurley, We are so happy to hear we were able to give you such a great experience during your recent trip to the area. Thank you for sharing your experience and for choosing the Residence Inn Maumee for your recent stop in the area! Our staff works very hard to give everyone an excellent experience and it is always... More

Lexington, South Carolina
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 12, 2014

A hidden gem close to I-75 and tons of shops and restaurants but tucked away from noise and traffic. The property seems to be located in a nice area. I always thought the Residence Inn was for long term stays and therefore too expensive for one night or two. I was wrong. For $130 we had a room with a... More

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AllysonRife, Guest Relations Manager at Residence Inn by Marriott, responded to this review

Dear 5bluelakes, Thank you for sharing your experience of your visit at the Residence Inn Maumee. We are very delighted to hear you enjoyed the hotel and it's amenities during your time with us! We hope you are able to return during your next time to the area. Thank you again for the kind words and we hope to see... More

Medina, Ohio, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 1, 2014

Traveled to Toledo for a concert and a meet and greet. Arrived around 12:30 and our room was ready and we were allowed to check-in. A very nice property. We stayed in a studio with a sleeper sofa. Great room with a very nice kitchen area and a comfy king size bed. Breakfast was good and since the hotel seemed... More

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AllysonRife, Guest Relations Manager at Residence Inn by Marriott, responded to this review

Dear Tony S, Thank you for choosing Residence Inn by Marriott Maumee for your recent visit to the area and for sharing your experience during your stay. We are happy to hear you enjoyed your time with us overall, however please accept our apologies for your experience in our pool area. We have discussed your comments with our team to... More

Doylestown, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 31, 2014

Our room was on the first floor at the end. The bedroom was a separate room from the rest of the living areas. It had it's own flat screen TV which worked out really well when we all couldn't agree on a TV show! The kitchen was fully equipped, although breakfasts were served in the breakfast room. If you are... More

Was this review helpful? Yes 1
AllysonRife, Guest Relations Manager at Residence Inn by Marriott, responded to this review

Dear JustMyTwoCents2013, We are so happy to hear you enjoyed your time with us during your recent trip to the Toledo area! We take great pride in ensuring our guests satisfaction and it is always great to see another happy guest. Thank you for taking the time to share your experience and for choosing Residence Inn, we hope to see... More

Chicago, Illinois
Top Contributor
72 reviews 72 reviews
68 hotel reviews
89 helpful votes 89 helpful votes
2 of 5 stars Reviewed August 21, 2014

Guy checking wi-fi knocks on my door and I have my Do Not Disturb sign on. He waits two seconds then attempts to enter (it was latched). There goes that nap. Front desk defends him, saying he did announce himself after he knocked. When I explained I was sleeping they offered 1,000 Marriott point. Insulting -- what's that worth with... More

Was this review helpful? Yes 1
AllysonRife, Guest Relations Manager at Residence Inn by Marriott, responded to this review

Dear Esme_Travels, Thank you for sharing your recent experience at Residence Inn Toledo-Maumee. Please accept our sincerest apologies for the inconveniences you experienced during your stay. We have discussed your issues with our team to work towards bettering our hotel for all guests. We know you have been a loyal guest of ours this year and we would like the... More

Raleigh, North Carolina
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 20, 2014

Very nice room, and quiet too. Breakfast set-up was the best feature, real eggs, pancakes, sausage, waffles, oatmeal, etc. Area well attended too. Nice lobby, plenty of space to sit around to chat. Very pleasant staff.

Was this review helpful? Yes
AllysonRife, Guest Relations Manager at Residence Inn by Marriott, responded to this review

Dear Mike D, Thank you for choosing Residence Inn by Marriott Maumee for your recent stay. We appreciate you leaving your feedback and we are so glad you enjoyed your experience with us! We hope we have made you a loyal Residence Inn guest and hope we get to see you back again soon! Thank you again and see you... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 16, 2014

Unfortunately, My wife and I checked in and upon immediately entering the bedroom area, it was an awful strong smell of urine. For the $150 that the room cost, it was unacceptable in my opinion. I'm kicking myself for not booking again with Homewood suites but my wife wanted to find the best hotel in the area for our frequent... More

Was this review helpful? Yes
AllysonRife, Guest Relations Manager at Residence Inn by Marriott, responded to this review

Dear damond m, Thank you for sharing your feedback from your experience at our hotel. We have looked into your comments and discussed with our staff to ensure this doesn't happen again for any guest. We hope to regain your trust and see you back at the hotel sometime soon in the future! Sincerely, Allyson Rife Guest Experience Manager More

Toronto
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 5, 2014

I initially stayed there on a business trip a year ago because the Fairfield Inn across the street was full, and I was impressed - I actually liked the Residence Inn better. When I had to return again a year later, I made it my first choice. My only complaints had to do with the billing process. My company does... More

Was this review helpful? Yes 1
AllysonRife, Guest Relations Manager at Residence Inn by Marriott, responded to this review

Dear I_Wrote_This_Review, Thank you for choosing Residence Inn by Marriott Maumee for your recent stay and for sharing your experience. We do apologize for the inconvenience of the billing issues you had during your stay and it is something we have discussed in detail with our staff to make sure it does not happen again. Our incidentals deposit is to... More

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Additional Information about Residence Inn by Marriott

Address: 1370 Arrowhead Drive, Maumee, OH 43537
Location: United States > Ohio > Maumee
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn by Marriott 3*
Number of rooms: 108
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Also Known As:
Residence Inn By Marriott Hotel Maumee
Residence Inn Maumee
Maumee Residence Inn
Maumee Marriott
Residence Inn By Marriott Maumee, Ohio

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