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All 17 Maumee hotels

Courtyard by Marriott Maumee/Arrowhead

3.0 of 5 Hotel   |   415 Dussel Drive, Maumee, OH 43537
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Courtyard by Marriott Maumee/Arrowhead

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Ranked #9 of 17 hotels in Maumee
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed February 10, 2014
Tracey C Windsor, Ontario, Canada
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52 people have reviewed this hotel

Traveler rating
    15
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    1
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Windsor, Ontario, Canada
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 10, 2014 via mobile

I frequently stay at this Courtyard when I am in Toledo on business. I am very pleased that the rooms have been updated. I love the new desk/chair workstation. Also, the lighting over the sink and vanity has improved greatly. The overall decor is welcoming and comfortable. Two thumbs up.

Was this review helpful? Yes 1
Roxanne C, General Manager at Courtyard by Marriott Maumee/Arrowhead, responded to this review

Thank you for the positive review of the Maumee Courtyard. We are so excited to have all new rooms to offer our guests in the brand new Courtyard Next Gen package. We hope to see you again next time you are in Maumee. More

Sylvania, Ohio
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 12, 2013

Pleasant quick stay for business purposes setting up for a photo shoot in our Toledo Metroparks. Everyone that we encountered during our stay was extremely friendly and helpful. We really like the new layout for Courtyard lobbies has a very cozy contemporary feeling that makes for a perfect environment to either relax, socialize, or get some work done in a... More

Was this review helpful? Yes 1
Roxanne C, General Manager at Courtyard by Marriott Maumee/Arrowhead, responded to this review

Thank you for the positive review of the Maumee Courtyard. We value our guests and are pleased that your experience reflected our ultimate goal, your satisfaction. Thank you for the compliments on the updated lobby. We are pleased that you enjoyed it and hope you will return once our room renovation is complete. We look forward to your next visit! More

Alpharetta, Georgia, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 30, 2013

I will pay for comfort. The rooms were clean and the atmosphere was nice. Although breakfast was not included it was worth the expense. Housekeeping was extremely nice and the beds were SUPER comfortable. Having the small refrigerator on the floor was a bit of an eyesore but it was ok. I would definitely stay there again. :)

Was this review helpful? Yes 1
Roxanne C, General Manager at Courtyard by Marriott Maumee/Arrowhead, responded to this review

We are very glad that you enjoyed your stay at the Maumee Courtyard. It is always our goal to exceed our guests expectations and we appreciate you taking the time to express such kind words. On behalf of myself and the staff at the Maumee Courtyard we hope we have the opportunity to serve you again in the near future. More

Peterborough, Canada
Top Contributor
54 reviews 54 reviews
21 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed August 19, 2013

Clean and comfortable but I have stayed in nicer hotels for far less money. Room was clean enough and big enough and the bed was comfortable but at $150.00 per night I did not feel it was good value for the money. Room furniture was dated and on the desk chair, the fabric was worn right through to the batting... More

Was this review helpful? Yes 1
Roxanne C, General Manager at Courtyard by Marriott Maumee/Arrowhead, responded to this review

I truly apologize on behalf of myself and the staff for not meeting your expectations. I take a personal interest in making sure all our guests are satisfied. I am pleased to announce that the hotel will have a room renovation starting in November. The hotel will receive the brand new Courtyard room design to enhance the guest experience. The... More

Top Contributor
169 reviews 169 reviews
56 hotel reviews
197 helpful votes 197 helpful votes
4 of 5 stars Reviewed August 17, 2013

We had a king bedded room on the first floor facing the Outback Steakhouse. One might not think this was ideal but it was quiet, we just had to close our drapes all the time for privacy. We were close to the side entrance which made it easy to get in and out with luggage. The room was small as... More

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Roxanne C, Manager at Courtyard by Marriott Maumee/Arrowhead, responded to this review

Thank you for sharing your experience at the Maumee Courtyard. We strive to be consistant with our Courtyard brand and to ,ake sure every guest leaves satisfied. I apologiz for the smoke odor. We hope you will stop in next time you travel to the Toledo/Maumee area. More

2 reviews
5 of 5 stars Reviewed August 6, 2013 via mobile

Stayed here on our way to Cedar Pointe, the hotel was easily accessible and plenty of stores and restaurants near by. The hotel itself was clean, and great service. Dan at the front desk checked is in and out he was great! The furniture in the rooms were a bit outdated and the pool chlorine was pretty bad, we were... More

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Roxanne C, General Manager at Courtyard by Marriott Maumee/Arrowhead, responded to this review

We are very glad that you enjoyed your stay at the Maumee Courtyard. It is always our goal to exceed our guests expectations and we appreciate you taking the time to express such kind words. On behalf of myself and the staff at the Maumee Courtyard we hope we have the opportunity to serve you again in the near future. More

New York City, New York
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 17, 2013

Rooms are dark and dank, with a persistent smell of smoke throughout much of the building. Staff had a difficult time managing the lobby "bistro/coffee bar" and seemed frustrated when any order was given. The hotel is clean with decent linens, but the rooms (especially bathrooms) are very outdated and the smokey smell and darkness was not pleasant.

Was this review helpful? Yes 1
Roxanne C, General Manager at Courtyard by Marriott Maumee/Arrowhead, responded to this review

I truly apologize on behalf of myself and the staff for not meeting your expectations. I take a personal interest in making sure all our guests are satisfied with their accommodations. The hotel was challenged in July with the extreme temperatures and the air conditioning units. Since then the hotel has gotten all new units and is begining a renovation... More

Lakeland, Florida, United States
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 13, 2013

loved the new look of the Mariott courtyard-lobby and the Bistro would stay here again. Lots of resturants in the area. Close to the interstate. Workers were very friendly and informative. rooms where very sound proof

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Roxanne C, General Manager at Courtyard by Marriott Maumee/Arrowhead, responded to this review

We are so glad you enjoyed your stay at the Maumee Courtyard and are very happy that we could be a positive part of it! Thank you very much for your wonderful comments which have been shared with the entire staff. Hopefully you will plan another trip with your family next summer to experience our newly renovated rooms. Safe travels! More

Fairborn, Ohio
Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 6, 2013

Hotel clerk was very nice, helpful etc. The room was disappointing though. Outside of toilet had either blood or feces on it. Tub had an orange color beside drain and I thought was rust, but ended up being something else!! Bed was fine Pool was okay and outside area was very nice especially the sitting area. I doubt I would... More

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Roxanne C, General Manager at Courtyard by Marriott Maumee/Arrowhead, responded to this review

Thank you for your feedback concerning your stay with us. I am pleased to find that the front desk was helpful, the bed and pool area inviting but I am also very dissapointed that there were issues in the room. We strive to have rooms competely clean but it seems that we have failed to do this for you and... More

Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 22, 2013 via mobile

My husband and I stayed for 3 nights,the staff was very pleasant and efficient .This hotel is slightly older but,the rooms are very clean .The Out Back is next door ,a plus!! They also have a nice outdoor sitting are.

Was this review helpful? Yes
Roxanne C, General Manager at Courtyard by Marriott Maumee/Arrowhead, responded to this review

Thank you to you and your husband for choosing to stay at the Maumee Courtyard! We are very proud of the service we provide and strive for a high standard of cleanliness. We are lucky to be in an area with so many great restaurant options. We hope you stay with us again soon & we thank you for sharing... More

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Additional Information about Courtyard by Marriott Maumee/Arrowhead

Also Known As:
Courtyard By Marriott Maumee/Arrowhead Hotel Maumee
Courtyard By Marriott Maumee/Arrowhead Hotel
Courtyard Maumee
Maumee Marriott
Maumee Courtyard
Courtyard By Marriott Maumee/Arrowhead Ohio
Address: 415 Dussel Drive, Maumee, OH 43537
Phone Number:
Location: United States > Ohio > Maumee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 17 hotels in Maumee
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Maumee/Arrowhead 3*
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