The second that we opened the door, it was terrible. The beds felt like you were sleeping on a rock bed. There were only 2 towels and 1 washcloth for the 4 of us. Spiders had taken control of the bathroom, and there was something all over the toilet that had stained it so bad that I couldn't scrub it... more

Had 2 rooms. One smelled like rotton mushrooms and the other smelled like a wet dog. Very dirty!! Had 4 people in each room but they only gave us 2 towels per room. One of our "clean" towels had a clump of hair in it. After swimming we asked for more but they were out. In the morning they were... more

when we checked in we were not given the rooms that we reserved, I asked for 2 adjoining rooms 1king and 1 doubled. Then when we got our rooms, they was 2 double bed rooms. The beds looked like they were slept in with sheets all wrinkled. One room t.v did not work and phone did not work,Also found dirty... more

I would not recommend this hotel to anyone. Upon arrival, our non smoking room smelled like nothing but pure smoke so they switched us rooms, but I'm not sure the new room was much better. The room just looked dirty in general. Dusty, smelly and the floors looked as if they had never been cleaned. We found cheerios all over... more

please think twice when staying here....rooms missing neccesary items....not enough workers to do the job........customer service very poor.........worst hotel stay of my life..... more

My family and me could not believe our eyes when we opened our room door. The smell was so overwhelming. The musty smell made us sick. The carpet looked like it had water stains all over it and the smell of mold all over. The floor was filthy, looked like it was vacuumed Never. And the bathroom had black moldly... more

My family as well as others in my extended family, traveled to Ohio in July 2009. After about a 2 hour trip.. We arrived.. we had a very easy check in... The hotel was sold out for the night.. Luckily we was smart enough to reserve online before we arrived. I would say for the price you pay, you get... more

Our family of 5 stayed here during our Kings Island Trip The room had a terrible smell the pool was freezing cold. The room was very dirty I think the beds have bed bugs! Paid for an extra person but only recieved 2 towels when we went to the office to ask for more we were told they would bring... more

The staff didn’t want to do anything about the filth of the room. We rented 3 rooms, after spending a long day at Kings Island; all we wanted to do was get some rest. The sheets were dirty, the towels were dirty, the rug was stained, and there was hair in every single bathroom. The children didn’t sleep, the adults... more