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BEST WESTERN Mason Inn

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9665 Mason Montgomery Road, Mason, OH 45040-9397
BEST WESTERN Mason Inn
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Ranked #6 of 18 Hotels in Mason
A recent review
5 of 5 stars reviewed 6 days ago
Robert M Columbus, Oman
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288 reviews from our community

Traveler rating
    127
    94
    36
    20
    11
See reviews for
136
52
10
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (288)
  • Mar-May only
    (55)
  • Jun-Aug only
    (105)
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    (73)
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    (55)
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Columbus, Oman
1 review
5 of 5 stars Reviewed 6 days ago NEW

Always enjoy my stay here each week. Staff is great, rooms clean and comfortable. Traffic a little heavy, but TONS of food options. Pool and Hot tub, small, yet good enough fitness room. WiFi always works...nice free breakfast.

Review collected in partnership with Best Western

Was this review helpful? Yes
Patricia C, General Manager at BEST WESTERN Mason Inn, responded to this review

Stephen B, We appreciate your great comments!! We are glad you enjoyed your stay with and we hope to see you back again soon. More 

Canada
1 review
5 of 5 stars Reviewed 1 week ago

Nice, clean hotel. Nice pool and hot tub. Breakfast had hot options and was very well stocked. Location is great. Just off the I71 with lots of dining and shopping options close by. Dunkin Donuts just around the corner for quick coffee run!

Review collected in partnership with Best Western

Was this review helpful? Yes
Patricia C, General Manager at BEST WESTERN Mason Inn, responded to this review

Stephen B We appreciate you!!. Thank you for the great comments. We hope to see you back again soon. More 

United States
1 review
5 of 5 stars Reviewed 1 week ago

Had a great one night stay, loved the indoor pool and breakfast. Not much for gym equipment, but only used the treadmill. Close to interstate with plenty of restaurants and shopping nearby. Clean and comfy, staff was great.

Review collected in partnership with Best Western

Was this review helpful? Yes
Patricia C, General Manager at BEST WESTERN Mason Inn, responded to this review

Jennifer E We are happy you enjoyed your stay with us. We appreciate you, thank you for the great comments, the staff will be thrilled. We look forward to your next visit with us. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Best Western in Mason Ohio was a great place to stay, We really enjoyed the Breakfast, which had a wide variety of great things to eat. We would highly recomend this Hotel for your stay, very family friendly.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Patricia C, General Manager at BEST WESTERN Mason Inn, responded to this review

Carolw, Thank you for submitting a review for the Best Western Mason, we appreciate your comments very much. It is great to hear you enjoyed your stay with us and really enjoyed the hotel. We hope to see you again. More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed overnight for a volleyball tournament. The room was very nice and the updates were also very nice, but the room and bathrooms were very small. The room was very clean, but I was a little upset when I booked at a specific price and when we arrived I was told the rooms that I booked at the price... More 

Was this review helpful? Yes 2
Patricia C, General Manager at BEST WESTERN Mason Inn, responded to this review

Kim G We appreciate your kind comments about the hotel, the updates are great and it is a really nice hotel. I am glad you enjoyed your stay with us. However, I am concerned about the rate issue and will be looking into the situation. I will be reaching out to you soon, please feel free to contact me also.... More 

2 reviews
3 of 5 stars Reviewed 3 weeks ago

Stayed overnight for a volleyball tournament with spouse and daughter. Room was clean but had to call housekeeping because the toilet was clogged. No maintenance was available even though the hotel was full- so had to plunge the toilet ourselves. (As we didn't cause the clog cleaning up after someone else was really NOT appreciated !) My daughter slept well... More 

Was this review helpful? Yes
Patricia C, General Manager at BEST WESTERN Mason Inn, responded to this review

Sheryl K Thank you for submitting your review for the Best Western Mason. I am very sorry to hear you had issues with the toliet clogging up and that we did not offer to plunge it for you. I apologize that the bed was not comfortable for you. I will have the room checked and make sure these issues are... More 

mason, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We got a lot for our money at the Best Western. The hotel price was about 1/2 of other hotels we were looking at, so we were able to stay 2 nights instead of 1. The complimentary breakfast was above our expectations, and the room was clean and comfortable.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Patricia C, General Manager at BEST WESTERN Mason Inn, responded to this review

Wendy Thank you for your great comments. We appreciate you!! Hope to see back again, More 

Delaware, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

This was a fine, affordable hotel for our needs. However, the "free" breakfast was not impressive. It wasn't set up on time (so we had to rush to eat before we had to leave). The hot food that was put out was not hot.

Review collected in partnership with Best Western

Was this review helpful? Yes
Patricia C, General Manager at BEST WESTERN Mason Inn, responded to this review

Laurie Thank you for taking the time to submit the review, we appreciate your comments. I am glad you enjoyed the hotel overall. I am sorry our breakfast was not up to our standards. We are working full force to improve in this area. I do hope we will have another chance to impress you with our plentiful breakfast choices... More 

Columbus, Ohio
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 13, 2015

Convenient location from 71 in North Cincinnati with a friendly staff and clean rooms. I stay almost weekly I always know what to expect and am never disappointed. Rooms are updated and the hotel shows pride in ownership and the staff goes above and beyond.

Was this review helpful? Yes
Patricia C, General Manager at BEST WESTERN Mason Inn, responded to this review

Traveloften_11 Thank you so much for the great review, we appreciate you!! I am happy to hear you found a new favorite hotel in Mason. It is great to know the staff is taking great care of you and that you really enjoy the rooms. Our reviews are shared with the team, they will be thrilled with yours. Thank you... More 

Pickerington, Ohio
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 9, 2015

I stayed at the Best Western, Mason Ohio 2/7-2/8. I was very pleased with this hotel. Staff were friendly and helpful, rooms were clean, comfortable, and recently remodeled. The pillows were super comfortable!!! Breakfast was nice. I would highly recommend and/or return to this hotel.

Was this review helpful? Yes
Patricia C, General Manager at BEST WESTERN Mason Inn, responded to this review

Amy Thank you for your review, we appreciate you! I am happy you enjoyed the hotel and had a great stay with us. Thank you for taking the time to tell everyone what a great hotel we have. More 

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