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All 18 Mason hotels

Holiday Inn Express Suites Mason

2.5 of 5 Hotel   |   5100 Natorp Blvd, Mason, OH 45040
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Ranked #5 of 18 Hotels in Mason
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Duane G Mount Vernon, Ohio
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89 reviews from our community

Traveler rating
    40
    31
    11
    2
    5
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34
11
4
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mount Vernon, Ohio
Senior Contributor
48 reviews 48 reviews
35 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

This past fall we stayed at two different times with large parties. Each stay was excellent. All of the staff were incredibly helpful and very friendly at all times. The rooms were spacious with very nice decor, as well as being clean, fresh and spotless. Everyone really enjoyed their stay and very quite happy with everything. Breakfast was just fine,... More

Was this review helpful? Yes
Top Contributor
63 reviews 63 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed one night to go to Kings Island which is less than 5 miles away...excellent stay beginning to end...It took less than 5 minutes to check in the desk clerk was super friendly...the room was nice...mattress super comfortable and I love the white citrus bath room products from Bath and Body works...Great Breakfast...and last but not least the price... More

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Huntsville, Alabama
1 review
5 of 5 stars Reviewed 4 weeks ago

We had a large party staying at this hotel. Each group had a different number of days they were staying, and some of the folks had plans that changed at the last minute. The hotel staff was incredibly accommodating and made sure we were taken care of. The staff showed a lot of patience and went above and beyond to... More

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Memphis, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 26, 2014

My husband travels to the Mason area for work on a weekly basis and stays at different hotels, depending where his travel agent books him. Sometimes myself and our two small children (a 3yr old and a 6 month old) will travel with him. This was only his second time and my first time at the Holiday Inn Express. We... More

Was this review helpful? Yes 1
Russell K, Manager at Holiday Inn Express Suites Mason, responded to this review

I am extremely pleased that we have employees that can make people feel warm when they stay with us. We pride ourselves on being your home away from home and I am sooo happy that Jaimie made your family feel that way!!! Please accept my appreciation for taking the time to recognize Ms. Ladd and please come and see us... More

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 2, 2014

Overall the hotel is great. Its a newer hotel so its in very good condition. We didn't utilize the free breakfast buffet as we slept in. We stayed 2 nights. The pool is small but was just right for my 2 kids. I hate that there was no jacuzzi as the pool was freezing. They have a very small exercise... More

Was this review helpful? Yes 2
Traci-GM, Manager at Holiday Inn Express Suites Mason, responded to this review

Dear April M, Thank you for the 4 star review about the hotel. I am so happy you had a great time at the hotel. I want apologize for the noise issue you had as well during your stay. We are located so close to King's Island that we pack the hotel with small kids in the summer. We do... More

Midland, Michigan
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 24, 2014

We spent three nights at the hotel during the Cincy Tennis event. Beds were quite comfortable and room and showers clean. The breakfast room is a bit cramped especially around 9 AM. Most of the guest went for the later breakfast prior to going to tennis for the 11 AM matches. Ran out a coffee for 10 minutes or so.... More

Was this review helpful? Yes 2
Traci-GM, Manager at Holiday Inn Express Suites Mason, responded to this review

Dear Mike S, Thank you for such a great review of our hotel. We are so glad we met your expectations during your stay! We take pride to make sure each and every guest of ours feels at home. The breakfast area is hit or miss. There are some days I get guests that sleep in or all of them... More

Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 23, 2014

We decided at the last minute to make a road trip to Kings Island. Used TripAdvisor on the way down and made the decision to stay based upon the reviews. I'm glad to say that I can add to the positive reviews. While we didn't eat the breakfast, I can say the breakfast area was very clean. The bed and... More

Was this review helpful? Yes 2
Traci-GM, Manager at Holiday Inn Express Suites Mason, responded to this review

Dear Steve T, Thank you so much for the great feedback about the hotel and our staff. We are so happy that you enjoyed your stay with us. We take pride in making sure each guest is comfortable and has the best experience from check in to check out. We are happy you enjoyed the beds and pillows! We look... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 12, 2014

I brought a group to King's Island and this hotel was not our first choice. The hotel we were going to stay at was unacceptable. We called around and found this hotel still had rooms available. We were exhausted and ready to sleep since we had driven all night and it was about 4 am. Karina was working the front... More

Was this review helpful? Yes 2
Traci-GM, Manager at Holiday Inn Express Suites Mason, responded to this review

Dear Paul C, Thank you so much for the awesome comments about our hotel and especially the staff! My staff really takes pride in making sure you have everything you need for your stay. We are so glad that our service was # 1 for your group! We are so happy you got to go to King's Island and explore... More

Waddell, Arizona
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 11, 2014

Clean hotel, friendly, helpful staff and manager, nice pool and fitness center. Full continental breakfast but nothing to write home about. Very comfy beds. Rooms are nice with all the ammenities. Also close to King's Island.

Was this review helpful? Yes 1
Traci-GM, Manager at Holiday Inn Express Suites Mason, responded to this review

Dear Sheila F, Thank you so much for the great comments about our hotel. We take pride in making sure every single guest is taken care of and has a great time! I am so glad you enjoyed the first floor. I know with kids it is always nice to be right across from the pool. I hope you were... More

pittsburgh
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 9, 2014

This hotel is in-between two other hotels off a busy street. The hotel is relatively new, the carpet,interior and exterior design are up dated and relaxing. The rooms are large, with space for putting items away, a desk and chair and with comfortable pillows and beds. The bathroom is spacious with hot water running in the morning. The view I... More

Was this review helpful? Yes 1
Traci-GM, Manager at Holiday Inn Express Suites Mason, responded to this review

Dear PittsburghHardcritic, Thank you for the feedback about our hotel. I am so sorry to hear about your friend and having to drive somewhere that late at night. I have addressed the issue with my staff in order to help the next guest that this may happen to. I hope your friend is feeling better and you were both able... More

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Additional Information about Holiday Inn Express Suites Mason

Address: 5100 Natorp Blvd, Mason, OH 45040
Phone Number:
Location: United States > Ohio > Warren County > Mason
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Suites Mason 2.5*
Number of rooms: 106
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Also Known As:
Holiday Inn Express Suites Mason Hotel Mason
Holiday Inn Express Mason
Mason Holiday Inn
Holiday Inn Express Suites Mason Ohio

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