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All 19 Mason hotels

Holiday Inn Express Suites Mason

2.5 of 5 Hotel   |   5100 Natorp Blvd, Mason, OH 45040
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77%
Ranked #7 of 19 hotels in Mason
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 weeks ago
J D Rogersville, Tennessee
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70 people have reviewed this hotel

Traveler rating
    28
    25
    11
    1
    5
See reviews for
29
7
4
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Rogersville, Tennessee
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My husband had to travel for his job and brought us along this time. We chose this hotel at the recommendation of one of his coworkers, and we were certainly not disappointed. Upon arrival, we found that our rooms were nice and clean, and during the two days we were there housekeeping did an excellent job keeping it that way.... More

Was this review helpful? Yes 3
Daniel P, Manager at Holiday Inn Express Suites Mason, responded to this review

JD, I want to thank you for staying with us here at the Holiday Inn Express in mason. It really was a pleasure to have you and your family with us. Also im glad to hear your son got his elephant back unharmed we did our very best to take care of him while he was in our custody so... More

Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 23, 2014

Stayed here for weekend soccer tourney. Nice rooms, pleasant helpful staff. Like the quiet policy after 11P. Standard fitness room. Free breakfast not very good with limited healthy options (no yogurt, minimal fruit, instant oatmeal). But Graeter's located in front parking lot was a nice treat for teenage kids

Was this review helpful? Yes 4
Daniel P, Manager at Holiday Inn Express Suites Mason, responded to this review

Totustuus217, Wow what a pleasure it was to have your soccer group here at the hotel. All of the girls were so well behaved and really was a pleasure to be hosting you guys for this tournament. I will let you know we are working on getting more healthy option on the breakfast menu adding Greek yogurt, different flavor oatmeal... More

Somerville, Massachusetts
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed February 13, 2014

Spent two nights here for a business trip and this hotel delivers a lot of value for its low rate. My room (107) was very clean and smelled fresh. It was quiet and the bed was very comfortable. The linens were all in good shape and very clean. The rest of the hotel is in great shape as well. Not... More

Was this review helpful? Yes 4
Daniel P, Manager at Holiday Inn Express Suites Mason, responded to this review

Mark, First off let me thank you for giving such a wonderful review with a lot of detail and pictures. It really means so much to us to have a guest critique us in such great detail and lets us know where we need to improve as well as what our strengths are so thank for you for that. Also... More

Contributor
12 reviews 12 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 6, 2014

Terrific front desk staff! Coffee, hot chocolate, and cookies in lobby. Excellent variety for breakfasts! Rooms are fine. Good pillow selection.Pool is small, but great for our kids. No whirlpool. Pleasant fitness room! We had a great stay. Perfect location near restaurants and stores.

Was this review helpful? Yes 4
Daniel P, Manager at Holiday Inn Express Suites Mason, responded to this review

Fitnat, Greetings from the Holiday Inn Express - Mason. We were so happy to see you posted a review on TripAdvisor. The hotel staff and myself want to thank you for the wonderful review and we were pleased to hear you enjoyed the snacks we offer in the lobby for all our guests. Were also glad you enjoyed the new... More

Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 30, 2013 via mobile

Hotel was clean and front desk was friendly and helpful. Wifi wasn't particularly fast but was stable. Nothing particularly great or bad about the hotel. Better value than the Marriott down the street. Plenty of food options a short drive down the street.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Suites Mason, responded to this review

Dear jochai, Thank you for taking a moment to share your experience and concerns We are happy you like our clean hotel and staff service. Please accept my apologies for your less than satisfactory stay and apologize that some aspects of our hotel fell below your expectations. Rest assured that these concerns will be looked into. We do hope when... More

GREEN BAY
Top Contributor
227 reviews 227 reviews
42 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed October 25, 2013

Well appointed, comfortable, clean rooms. Full refrigerator and microwave. Washer/dryer available on property. Decent breakfast and cookies every afternoon. Evening staff much more attentive than morning staff. $88 business rate.

Was this review helpful? Yes 2
Shelbyville, Kentucky
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 12, 2013 via mobile

We stayed here with three young children and had a very nice stay. The beds were comfortable and the room was very clean. (One of our towels did have a small stain, but that's okay.) We did not partake in swimming but the pool was small, clean, and looked very nice as did the exercise room. Our biggest complaint was... More

Was this review helpful? Yes 1
Top Contributor
54 reviews 54 reviews
30 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 7, 2013

I was traveling on business. I found this hotel on Hotels.com. My company booked it for me. I not only noticed other business travelers but also vacationers. The breakfast was good as all holiday inn express hotels are. The staff was friendly and accommodating. They all greeted you happily every time they were near you from the desk staff to... More

Was this review helpful? Yes 1
Sterling Heights, Michigan
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 5, 2013

Our check in was late at night, and no one was at the front desk; my boyfriend had to call the hotel from his cell phone while inside the hotel lobby. Finally, someone emerged from the back room. We stayed for 3 nights, and it was not a bad hotel. The room was clean and well kept. the noise from... More

Was this review helpful? Yes 1
Indianapolis, Indiana
Contributor
14 reviews 14 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 3, 2013

We went to KI for the day and stayed at this hotel. We arrived late (after midnight) and with an extra person in our party. They were most welcoming and helpful. They gave us extra blankets, towels, etc for the additional guest. The front desk folks were awesome both when we arrived and when we departed. The room was very... More

Was this review helpful? Yes 2
Angie S, General Manager at Holiday Inn Express Suites Mason, responded to this review

Thank you for the 5 star rating! We truly appreciate you taking the time to write a response about your experience with us. I'm so glad to know that the front desk staff was so friendly and they had taken care of you. We hope to see you back the next time you're in town! More

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Additional Information about Holiday Inn Express Suites Mason

Also Known As:
Holiday Inn Express Suites Mason Hotel Mason
Holiday Inn Express Suites Mason Hotel
Holiday Inn Express Mason
Mason Holiday Inn
Holiday Inn Express Suites Mason Ohio
Address: 5100 Natorp Blvd, Mason, OH 45040
Phone Number:
Location: United States > Ohio > Warren County > Mason
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Mason
#9 Family Hotel in Mason
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Suites Mason 2.5*
Official Description (provided by the hotel):
Our Mason hotel near Cincinnati is close to Kings Island. On your next trip to Cincinnati, stay at the Holiday Inn Express & Suites Cincinnati Mason. Our free hot breakfast bar is the perfect way to start your day with our signature cinnamon rolls, scrambled eggs, bacon or sausage, biscuits & gravy, fresh fruit. coffee, juice and many more healthy breakfast items. Enjoy a relaxing stay at our hotel by taking advantage of our heated indoor pool, fitness center, and free Wi-Fi throughout the hotel. Our central, suburban location offers convenient access to local businesses and attractions. Our Mason hotel is located 19 miles from downtown Cincinnati, but only 1-2 miles from businesses such as Cintas, Microsoft, Clopay, General Electric, Verizon, Proctor & Gamble, and Siemens. Our Mason hotel is 4 miles from area attractions such as Kings Island and the Beach Water Park. The Golf Center at Kings Island offers quality golf during your leisure time. If shopping is what you are in the mood for, Deerfield Towne Center is less than 1 mile from the hotel. With national store chains including speciality stores, you can find everything for which you are looking. The Cincinnati Reds and Cincinnati Bengals are only a short drive to downtown Cincinnati. Book your reservations now at Holiday Inn Express & Suites and let us show you how we can make your visit relaxing and enjoyable. ... more   less 
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