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Baymont Inn & Suites Mason

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2793 Water Park Drive, Mason, OH 45040
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Baymont Inn & Suites Mason
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Baymont Inn & Suites Mason
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396 reviews from our community

Traveler rating
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    79
    60
    44
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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There are newer reviews for Baymont Inn & Suites Mason
See the most recent reviews
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 26, 2014

Very nice people. Perfect location for Kings Island or The Beach Waterpark. Clean rooms, reasonable rates, and plenty of restaurants to choose from. Only complaint would have to be the tiny elevator, but would definitely stay again.

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Mentor, OH
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 19, 2014

First, I'll give the hotel kudos for the comfortable beds. Unfortunately that's all I have nice to say about this property. The desk clerk directed us to the elevator which was not working when we got there. We had to carry our bags up to the second floor. The first night wasn't too bad with the teenagers making noise in... More 

Was this review helpful? Yes
Dipti P, Manager at Baymont Inn & Suites Mason, responded to this review

Dear Guest, Thank you, for taking the time to write a review of your stay with us here at Baymont Inn & Suites in Mason. We apologize for the elevator malfunction. It was a quick fix and it started working within the hour. During that time please ask our front desk crew to assist with your luggage. They will be... More 

1 review
5 of 5 stars Reviewed May 16, 2014

My husband and I stayed the night of our 14th anniversary. I always read reviews before I stay anywhere. What drove me to reserve a room was see the management respond to other reviews. These guys care about their guests. I'm glad I trusted my gut instincts and reserved a room. The hotel is older, yet it was very clean.... More 

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Dipti P, Manager at Baymont Inn & Suites Mason, responded to this review

Dear Guest, Happy Anniversary! Glad you choose to stay with us for your anniversary. Thank You, for taking the time to post a review with us here @ Baymont Inn & Suites in Mason. I'm glad you enjoyed your stay with us here at Baymont. We try to ensure that every guest feels as if they are at home when... More 

Wattsburg, Pennsylvania
1 review
1 of 5 stars Reviewed May 7, 2014

This was our first and only experience with this chain hotel. While traveling with my two friends, someone tried to enter our room at 1:00A.M. Fortunately, we had used the security latch which only allowed someone to slightly open the door which made a lot of noise. The staff was nice, tried to help but damage was done. When we... More 

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Dipti P, Manager at Baymont Inn & Suites Mason, responded to this review

Thank You, for taking the time to write a review of your stay with us here at Baymont Inn & Suites in Mason. We sincerely apologize for your experience. In your case accidentally our employee entered the incorrect room number into the computer leaving your room showing as a vacant room. The room was then assigned to our walk in... More 

Varies By Week
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 1, 2014

My room wasn't ready at check-in (even though it was after 4pm) but the front desk people were helpful in letting me know how long it would be. The room was clean, comfortable, and roomy. Breakfast in the morning was plentiful (fresh fruit, plenty of juice choices, cereal and milk, fresh waffles, and toast). You could easily spend $15/person for... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
Dipti P, Manager at Baymont Inn & Suites Mason, responded to this review

Dear Guest, Thank You, for taking the time to write a review of your stay with us here at Baymont Inn & Suites in Mason. I'll inform the staff of your pleasant compliments. We try to ensure that every guest feels as if there at home when they stay with us. We look forward to having you as our guest... More 

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