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Homewood Suites by Hilton Cincinnati Mason

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5325 Natorp Boulevard, Mason, OH 45040
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Homewood Suites by Hilton Cincinnati Mason
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Homewood Suites by Hilton Cincinnati Mason
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150 Reviews from our TripAdvisor Community

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Traveler rating
    117
    20
    6
    3
    4
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71
17
6
46
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (150)
  • Mar-May only
    (28)
  • Jun-Aug only
    (45)
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    (47)
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    (30)
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Indiana
Level Contributor
18 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We visited in February for 2 nights. We were offered a large suite with rooms and all the amenities of home. While this is not in downtown Cincinnati, it's close enough to enjoy all the local attractions and restaurants. We will be back.

Was this review helpful? Yes
Wisconsin
Level Contributor
86 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

LOVED THIS HOTEL! Location is perfect - lots of restaurants, shopping, groceries, etc nearby. Hotel itself is newer, lots of parking, friendly staff, and big rooms. We stayed in the 2 queen studio suite with 7 of us and we have plenty of room! Rooms were very clean and quiet. We stayed for a baseball tournament so having the full... More 

Was this review helpful? Yes
Megan M, Manager at Homewood Suites by Hilton Cincinnati Mason, responded to this review

Thank you for staying with us. We hope you felt at home. We can't wait to welcome you home again soon. More 

Stockbridge, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is great for business or leisure. It is located in walking distance of an awesome ice cream shop and in short driving distance to many restaurants and shops. It only takes a couple of minutes to get on I-71. Definitely will be staying here again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Megan M, Manager at Homewood Suites by Hilton Cincinnati Mason, responded to this review

Thank you for staying with us. We hope that you felt at home. We can't wait to welcome you home again soon. More 

Columbus, Ohio
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We were pleasantly surprised with our stay at this Mason area Homewood Suites. Although is is in a busy area, (they were full during our stay) it was clean, service was prompt, and it was not overly noisy. We did not use the free breakfast due to the huge crowd. It looked as though there were empty of choices, but... More 

Was this review helpful? Yes 1
Megan M, Manager at Homewood Suites by Hilton Cincinnati Mason, responded to this review

Thank you for staying with us. We hope that you felt at home. We can't wait to welcome you home again soon. More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Overall this is a nice hotel. The morning breakfast staff is very friendly and the food is very good. The hotel room was what you would expect and the internet worked so I could do my work in the hotel. The hotel failed on the express check in. Room was not ready when I arrived and would have had to... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Megan M, Manager at Homewood Suites by Hilton Cincinnati Mason, responded to this review

Thank you for staying with us. We hope you felt at home. We hope that you would choose to stay with us again in the future. More 

Brazil, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We selected this hotel based on great online reviews and being close to Kings Island. We did have a negative experience, but the staff corrected it, and we were satisfied and grateful for their professionalism. In our opinion, even though this is a nice hotel, it's too pricey and we will probably stay at another hotel next time.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Megan M, Manager at Homewood Suites by Hilton Cincinnati Mason, responded to this review

Thank you for staying with us. We hope that you felt at home. We can't wait to welcome you home again soon. More 

Chillicothe, Ohio
Level Contributor
61 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A very quality Homewood Suites. Met all my expectations. Free cookies and water upon arrival, a good snack area, good breakfast, newly updated or built, modern, clean, comfortable. We did have a mishap when we arrived. The computers were down for about 10 minutes and the employee could not let us check into our rooms without the computers on. It... More 

Was this review helpful? Yes 1
Megan M, Manager at Homewood Suites by Hilton Cincinnati Mason, responded to this review

Thank you for staying with us. We hope that you felt at home. We can't wait to welcome you home again soon. More 

Spring Grove, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We stayed for 7 nights in 2 adjoining rooms at this property. At the end of our stay we were missing my grandsons IPod. We made the front desk aware of the missing item at checkout on 7/4/15. We were told they would investigate and call by 7/6/15. We used the find my IPhone app to try and locate the... More 

Was this review helpful? Yes 4
Megan M, Front Office Manager at Homewood Suites by Hilton Cincinnati Mason, responded to this review

We apologize that you had a less than desirable experience with us. We have revisited our communication protocol and lost and found procedures to ensure something like this will never happen again. We are glad that the device was found. Thank you for staying with us, and we hope to see you again soon. More 

Cincinnati, OH, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I arrived in the middle of the night and the staff was on deck to get me checked into my room. No issues. No hassle just a quick reception at the front desk and that was it. The rest of my stay was just as pleasant. I even got to spend time outside my roman work in the lobby area.... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Megan M, Front Office Manager at Homewood Suites by Hilton Cincinnati Mason, responded to this review

Thank you for staying with us. We can't wait to welcome you home again soon. More 

ohio, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We enjoyed our stay here. Very large rooms with a full kitchen and beautiful bathroom. Traveling to Kings Island with 4 grandkids and 4 adults. Very efficient check in and out. I would definently recommend this hotel. Very quiet and the breakfast was great.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Megan M, Front Office Manager at Homewood Suites by Hilton Cincinnati Mason, responded to this review

Thank you for your stay with us. We can't wait to welcome you home again soon. More 

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