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Quality Inn & Suites Mason

#11 of 18 Hotels in Mason
Certificate of Excellence
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4110 State Road 42, Mason, OH 45040-1931 (Formerly Americas Best Inn Mason)
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Best prices for: 1 room 1 guest
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Quality Inn & Suites Mason
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Quality Inn & Suites Mason
Quality Inn & Suites Mason
Quality Inn & Suites Mason
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98 reviews from our community

Traveler rating
    49
    18
    11
    7
    13
See reviews for
45
22
4
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
  • All months
    (98)
  • Mar-May only
    (17)
  • Jun-Aug only
    (48)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (17)
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Cincinnati, Ohio
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 4 days ago NEW

Room was dark. The floors were very dusty, and stairwells dark as well. At least half of the lightbulbs in the room did not light. When checking bed for cleanliness, sheets were blood stained. Upon my immediate return to the front desk, the man informed me he could not reverse the charge. I calmly told him to call his manager.... More 

Was this review helpful? Yes
Pittsburgh, Pennsylvania
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 20, 2015

We are a couple who travels on business 200+ days/yr; stayed in over 5600 hotel rooms over the years and stayed in THIS location at least 5 other times without incident, but this situation is so egregious, I feel a need to forewarn potential patrons: When we went to use the free upgraded suite there appeared to be feces smeared... More 

Was this review helpful? Yes
QISMason, General Manager at Quality Inn & Suites Mason, responded to this review

Dear SurpriseLady722, Please, accept my sincerest apologize for what you encountered at our hotel. Honestly thank you for sharing your experience. We do truly value all types of customer feedback. As you have seen in your previous stays with us this is not something that typically happens at our hotel. There is no excuse for what you encountered and we... More 

Crescent Springs, Kentucky, United States
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 15, 2015

Right off the bat, I want to stress just how INCREDIBLE the customer service of this hotel is. I've had several bad experiences with Choice Hotels in the past, and was iffy about staying at another. But, it had a good price ($60 after taxes for a two double bed room) with an indoor pool, which is hard to find... More 

Was this review helpful? Yes
QISMason, General Manager at Quality Inn & Suites Mason, responded to this review

Dear Megan P, Thank you so very much for your wonderful review. All guest feedback good or bad is truly valued at our hotel. I want to first apologize for the delay in responding to your review. It is truly a pleasure to hear how pleasant your stay was. It really is a rarity for the owners to be so... More 

Marysville, Ohio
Top Contributor
124 reviews 124 reviews
17 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed November 23, 2014

The hotel is extremely close to Kings Island which would be great if you were visiting the amusement park. We went in the winter time for a gymnastics meet. It is not a Marriott or Hilton but it is comfortable for a value hotel. It is a older property but the bedding was of good quality and comfortable for a... More 

Was this review helpful? Yes 1
Lake Mary, FL
Contributor
19 reviews 19 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 21, 2014

We were looking for an affordable place to stay near Kings Island. I read several reviews and decided to give this one a try. As soon as I saw it, I was disappointed. Although it was only a few minutes from Kings Island, it seemed to be in the middle of nowhere and had very little to offer. The bathroom... More 

Was this review helpful? Yes 1
Indianapolis, Indiana
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 11, 2014

We chose this hotel after searching for an affordable place to stay while we went to Kings Island. The reviews of the hotel were mostly positive, and the negative ones were, IMO, more picky than negative. I called and talked with Harry personally before booking the hotel and he gave me such a great feeling and peace of mind about... More 

Was this review helpful? Yes 4
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed July 6, 2014

The hotel was in a good location, not very far from Kings Island. I paid a high price for the room after deciding at the last minute to stay the night. The man at checkin kept giggling and I'm not sure why. Our room was on the first floor and had a refrigerator. In the morning, long before checkout time... More 

Was this review helpful? Yes 2
QISMason, Manager at Quality Inn & Suites Mason, responded to this review

Dear Guest, Please accept my sincere apology. I have had a talk with my housekeeping staff and have retrained them to follow proper procedure after your experience. It is assuring that the housekeeper did knock on the door, however, he should have waited longer for a response from with in the room. I will assure you that this will not... More 

Louisville, Kentucky
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 25, 2014

Everyone was extremely friendly and nice the room was clean and comfortable the pool was warm we were going to kings island and on our check out day I realized that we had forgotten somethings I called the hotel at kings island and they went and checked for me and it was there they told me it would be at... More 

Was this review helpful? Yes 3
London, Kentucky
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 3, 2014

Just like other's reviews have stated...Harry is pretty cool. Also, so is the young lady(didn't catch her name) Rooms are really decent. Comfy king beds, plenty of fluffy pilows. Made it to breakfast 10 mins before it was over, only ones there, and they made us fresh sausage and eggs. We'll stay again next time we go to king's island,... More 

Was this review helpful? Yes 5
Hampton, Georgia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 22, 2014

My husband and I stayed at the Quality Inn for four nights in April 2014. My father had passed away and we were in town for the funeral. I just want to compliment the manager, Harry, for his hospitality. The hotel is clean and the rooms were big. We enjoyed our stay. Harry and all the hotel staff were very... More 

Was this review helpful? Yes 3
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