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Quality Inn & Suites Mason

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4110 State Road 42, Mason, OH 45040-1931 (Formerly Americas Best Inn Mason)
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Quality Inn & Suites Mason
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103 Reviews from our TripAdvisor Community

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Traveler rating
    49
    20
    13
    8
    13
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48
22
6
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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  • All months
    (103)
  • Mar-May only
    (22)
  • Jun-Aug only
    (48)
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    (17)
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Newtown, Pennsylvania
Level Contributor
69 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Your basic Quality Inn. People were very nice. They were doing some renovating, but it was not any bother. Breakfast was the usual QI breakfast with the waffles, eggs, sausage, cereal, danish, bagels, coffee, juices. Good thing was that they left it open past the 9:00 shut down time (so many places seem to start cleaning up 15 minutes before).... More 

Was this review helpful? Yes 1
Greater Cincinnati
1 review
4 of 5 stars Reviewed May 18, 2015

Spent several days, the staff were very friendly, Nick outstanding !! Rooms were very clean!!!! Harry, New owner, is up grading all rooms, New carpet through out!! New Paint as well !! Being in the Construction business ,I can rally tell what a great improvement this hotel is becoming!! I would recommend this hotel ,to all. The signs that say... More 

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Marysville, Michigan
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed May 9, 2015

Spent a couple nights while visiting family. Signs are posted about renovations and "pardon our dust." Didn't seem that bad or actively working while we were there. Room was spacious, TV wasn't flat screen. Bed was good, pillows nice. Wifi was OK. Room needs updating, but was reasonably clean. Breakfast was minimal. Lobby computer was out of service. Rear outdoor... More 

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Greenfield, Illinois
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 19, 2015

They say they are still renovating, however, when I asked if they had any reno finished rooms, I didn't get much response. And we were put in a non-renovated room upstairs. The sign said "Pardon our Dust--We are renovating", I didn't see any of that type of dust! We also weren't able to figure out when or if anyone was... More 

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Montpelier, Ohio
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 4, 2015

They are doing renovations and the lobby is small but nice. Pool area is small but the hotel is as well. It's in a quiet area and the beds were comfy. Bathrooms were very small but everything was good. Pictures online showed flat screen TV but we had old box tv. Probably just got a room that hadn't fully been... More 

Was this review helpful? Yes 1
Cincinnati, Ohio
Level Contributor
3 reviews
1 of 5 stars Reviewed March 28, 2015

Room was dark. The floors were very dusty, and stairwells dark as well. At least half of the lightbulbs in the room did not light. When checking bed for cleanliness, sheets were blood stained. Upon my immediate return to the front desk, the man informed me he could not reverse the charge. I calmly told him to call his manager.... More 

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Pittsburgh, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed February 20, 2015

We are a couple who travels on business 200+ days/yr; stayed in over 5600 hotel rooms over the years and stayed in THIS location at least 5 other times without incident, but this situation is so egregious, I feel a need to forewarn potential patrons: When we went to use the free upgraded suite there appeared to be feces smeared... More 

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QISMason, General Manager at Quality Inn & Suites Mason, responded to this review

Dear SurpriseLady722, Please, accept my sincerest apologize for what you encountered at our hotel. Honestly thank you for sharing your experience. We do truly value all types of customer feedback. As you have seen in your previous stays with us this is not something that typically happens at our hotel. There is no excuse for what you encountered and we... More 

Crescent Springs, Kentucky, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 15, 2015

Right off the bat, I want to stress just how INCREDIBLE the customer service of this hotel is. I've had several bad experiences with Choice Hotels in the past, and was iffy about staying at another. But, it had a good price ($60 after taxes for a two double bed room) with an indoor pool, which is hard to find... More 

Was this review helpful? Yes
QISMason, General Manager at Quality Inn & Suites Mason, responded to this review

Dear Megan P, Thank you so very much for your wonderful review. All guest feedback good or bad is truly valued at our hotel. I want to first apologize for the delay in responding to your review. It is truly a pleasure to hear how pleasant your stay was. It really is a rarity for the owners to be so... More 

Marysville, Ohio
Level Contributor
167 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed November 23, 2014

The hotel is extremely close to Kings Island which would be great if you were visiting the amusement park. We went in the winter time for a gymnastics meet. It is not a Marriott or Hilton but it is comfortable for a value hotel. It is a older property but the bedding was of good quality and comfortable for a... More 

Was this review helpful? Yes 1
Lake Mary, FL
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed July 21, 2014

We were looking for an affordable place to stay near Kings Island. I read several reviews and decided to give this one a try. As soon as I saw it, I was disappointed. Although it was only a few minutes from Kings Island, it seemed to be in the middle of nowhere and had very little to offer. The bathroom... More 

Was this review helpful? Yes 1
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