We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 19 Mason hotels

Hilton Garden Inn Cincinnati/Mason

3.0 of 5 Hotel   |   5200 Natorp Blvd, Mason, OH 45040
Hotel deals
Hotel website
Hotel amenities
Special Offer
Book Early and Save 25%!
Save Saved
You added Hilton Garden Inn Cincinnati/Mason to your Saves list
Hilton Garden Inn Cincinnati/Mason
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
85%
Ranked #2 of 19 hotels in Mason
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Nancy B Tallmadge, Ohio
Write a Review

158 people have reviewed this hotel

Traveler rating
    95
    40
    13
    8
    2
See reviews for
55
25
5
54
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Tallmadge, Ohio
1 review
5 of 5 stars Reviewed 2 days ago NEW

Month after month, the staff consistently provides quality and friendly service. I've been utilizing this hotel for over a year for our company and have not been disappointed. Natalya and her front desk staff including Drew are welcoming and professional. Nicole, Amber and Lena, the restaurant staff anticipate and provide excellent service. The entire team truly make this a home... More

Was this review helpful? Yes
TN
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Being a frequent traveler hotel choice is important. Being greeted by name and overwhelming guest support is a nice touch when your staying at your "home away from home". My check in experience was championed by Drew. Very professional and always has a kind word to ask about your day and smiles for all.

Was this review helpful? Yes 1
Laura A, Director of Sales at Hilton Garden Inn Cincinnati/Mason, responded to this review

Hello: I wanted to take this time to personally thank you, on behalf of all of us at the Mason Hilton Garden Inn, for your kind words. Given the very nature of the hotel business, the hours are very long and demanding. Day or night, good service depends upon the employees willing to give their very best at all times.... More

Temecula, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Staff was very friendly and helpful. Stayed for business and would stay here again. The restaurant staff were prompt and provided great service. Breakfast was fast, hot and tasty. Had a quick bite for dinner and it was good, too. Location was great, near restaurants, shopping, industry and training facility.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Laura A, Director of Sales at Hilton Garden Inn Cincinnati/Mason, responded to this review

Hello: We are thrilled that you enjoyed your stay at our hotel and thank you so much for choosing to stay with us. We have an amazing staff and I am glad that you were able to experience our exceptional service. I will share your comments with our restaurant staff as they will appreicate the survey you posted. We look... More

Ocean Springs, United States
2 reviews
5 of 5 stars Reviewed March 10, 2014

Each time I entered or departed the hotel the on-duty customer service representative always greeted me by name and wished me a good day/evening. Rooms are kept immaculate, and the restaurant menu is good.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Laura A, Director of Sales at Hilton Garden Inn Cincinnati/Mason, responded to this review

Hello Michael: Thank you for choosing to stay at our hotel during your recent visit this month to the Mason, Ohio area and for taking the time to post a wonderful review on Trip Advisor. We are thrilled that you enjoyed your stay and I'm so happy to hear that are front desk staff was courteous in wishing you a... More

Cincinnati, United States
1 review
5 of 5 stars Reviewed March 2, 2014

Hotel has an welcoming atmosphere. Beautiful decorations and furniture. I loved the refreshments that are provided in the lobby area. The rooms are clean and spacious. I had a sleepover for my daughter and friends and they enjoyed every bit of it.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Laura A, Director of Sales at Hilton Garden Inn Cincinnati/Mason, responded to this review

Hello: Thank you for the 5-Star review on Trip Advisor. Receiving wonderful reviews like is always the best advertising we can receive. I'm glad the girls had a good time and hopefully you were able to visit Grater's Ice Cream Parlor next door. Thanks again for choosing to stay at the Hilton Garden Inn and I hope we will see... More

1 review
5 of 5 stars Reviewed February 25, 2014

Everything about our stay was WONDERFUL. Every staff member was kind and took care of every need expeditiously. The hotel was very clean - including the carpet in the general areas. I highly recommend this hotel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Laura A, Director of Sales at Hilton Garden Inn Cincinnati/Mason, responded to this review

Hello: Thank you so much for taking the opportunity to post a review on Trip Advisor regarding your recent stay at our hotel. We appreciate the kind and encouraging review. I am always quick to pass these along to the staff as it gives them the extra motivation to get through tough days. We look forward to having you stay... More

Apopka, United States
2 reviews
5 of 5 stars Reviewed February 24, 2014

This hotel was clean, neat, staff very friendly and room very comfortable. I will stay here again each time I have to travel to Mason OH. The food was hot and good and the staff helped with restaurant recommendations. The fitness center is clean and well stocked. I enjoyed my stay very much.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Laura A, Director of Sales at Hilton Garden Inn Cincinnati/Mason, responded to this review

WOW - I love to hear great comments about our hotel and our associates! They work very hard to provide great service to our guests and our housekeeping department works extra hard to keep our rooms nice and clean so our guests can enjoy a good night’s rest. Thank you for taking the time to post a review on Trip... More

Crestwood, United States
1 review
5 of 5 stars Reviewed February 24, 2014

As always Hilton properties never disappoint. Another great stay at this location - easy, comfortable and well appointed. Thanks again! Love the Kuerig in the room - nice touch. I recommend this location to other traveling to the area for business ofter.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Laura A, Director of Sales at Hilton Garden Inn Cincinnati/Mason, responded to this review

Hello: Thank you so very much for posting a 5-Star review on Trip Advisor. We are thrilled that you enjoyed your stay and I will be sure to share your review with our staff as they all work very hard to make sure our guest's have an enjoyable stay. Have a wonderful day and we do hope we will see... More

Senior Contributor
42 reviews 42 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 23, 2014

We stayed here with a group of volleyball players. We were greeted by Drew, who was awesome! Not only did I mentioned my name he had all the information in a packet prepared by Laura the Hotel Manager, with instructions on how to get to the place we had to play at! I was totally impressed on the service from... More

Was this review helpful? Yes
Laura A, Director of Sales at Hilton Garden Inn Cincinnati/Mason, responded to this review

Hello: Thank you Thank you Thank You!!! What a great review and thank you so much for sharing your experience on Trip Advisor. I have posted your review in every department so everyone can be just as excited as I was in reading your review. I'm so happy we were able to accommodate your group and I hope they did... More

Union, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 20, 2014

Overall I was much more satisfied at the Fishers Indiana location. For one, the breakfast was much more complete and awesome (you should see their breakfast!). The breakfast in Mason was ok but they ran out of sausage and the cook was never behind the line so I could order from him. I had to wait for the waitress which... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Laura A, Director of Sales at Hilton Garden Inn Cincinnati/Mason, responded to this review

I know we have already communicated through email regarding your stay, but wanted to make sure that our reply was also noted on Trip Advisor. Thank you for taking the time to complete our survey and share with us your concerns regarding your recent stay at our hotel. We are sorry your stay with us was less than perfect and... More

Been to Hilton Garden Inn Cincinnati/Mason? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Cincinnati/Mason

Also Known As:
Hilton Garden Inn Cincinnati/Mason Hotel Mason
Hilton Garden Inn Cincinnati/Mason Hotel
Hilton Garden Inn Cincinnati/Mason Ohio
Address: 5200 Natorp Blvd, Mason, OH 45040
Phone Number:
Location: United States > Ohio > Warren County > Mason
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Mason
#1 Family Hotel in Mason
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Cincinnati/Mason 3*
Official Description (provided by the hotel):
The Hilton Garden Inn Cincinnati/Mason is a newly built, full service hotel that is conveniently located near Kings Island Amusement Park, Beach Water Park and several sports complexes. With easy access to I-71, you're minutes away from local shopping malls, downtown Cincinnati, IKEA and more. Our gorgeous hotel is perfect for both business and leisure travelers. Whether you want to take a swim in our indoor pool, get your fitness on in our fitness center or enjoy a delicious meal at our on-site restaurant, The American Grill, you're sure to have a memorable experience. Each room offers your choice of a King or Double Queen Garden Sleep System™, large work desk and ergonomic Herman Miller chair, two phones with voicemail, speaker phone and data ports, complimentary wired and wireless high-speed Internet access,32-inch LCD TV, microwave oven, Keurig coffee pot with selection of coffee and teas with creamers and mini-refrigerator, hair dryer, iron and ironing board and clock radio with MP3 connection. With the Hilton Garden Inn Cincinnati/Mason, there is no need to sacrifice comfort for convenience - we have it all! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Tingo, TripOnline SA, Travelocity, Agoda and Otel so you can book your Hilton Garden Inn Cincinnati/Mason reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn Cincinnati/Mason, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.