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Hilton Garden Inn Cincinnati/Mason

#3 of 19 Hotels in Mason
Certificate of Excellence
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5200 Natorp Blvd, Mason, OH 45040
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Hilton Garden Inn Cincinnati/Mason
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Hilton Garden Inn Cincinnati/Mason
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265 reviews from our community

Traveler rating
    158
    71
    21
    10
    5
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102
39
7
86
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Knoxville, TN
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

Highly recommend this hotel. Extremely kind, hospitable staff and very clean, comfortable rooms. They have a nice smaller heated indoor pool and we loved the sleep system beds. Convenient to King's Island. Many restaurants and stores are nearby; although, they do offer an all you can eat breakfast for $9.95.

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Hampton, Virginia
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed yesterday NEW

It started on the first night when we got there.. the room looked like it was thrown together. I checked the sheets as I always do and they looked like they had not been changed. They were wrinkled and seemed just tossed on the bed without much care. were kept up all night by the ac unit which was clanking... More 

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Spring Lake, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

After an extremely busy day driving and working I arrived at the hotel at 9pm, Desk clerk was courteous and quickly checked me in. Room was clean and quiet. Room service was also fast and very good food! Adjustable bed was a nice surprise. Will be back to stay again on my next business trip.

Review collected in partnership with Hilton Garden Inn

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Charleston, WV, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

Nice hotel, clean, friendly, good location. We came in for Xavier graduation with other family members. It's nice to be able to get together in the lobby area to talk and have drink. We have been using Hilton Garden Inns for the past couple years.

Review collected in partnership with Hilton Garden Inn

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Peter J, General Manager at Hilton Garden Inn Cincinnati/Mason, responded to this review

We're glad you chose to stay with us for your graduation visit. Our lobby is nice for families to gather. I remember seeing all of you get re-acquainted. So glad we were part of it! More 

Botkins, Ohio
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We traveled to Kings Island and we stayed in a modern, luxurios hotel with all of the amentities you needed. It had two quick and convenient elevators, a heated pool, business center, fitness room, two patios, and a large modern lobby. We got a two room suite and that was the most comforatble sleep I've ever had. We had two... More 

Was this review helpful? Yes 1
Peter J, General Manager at Hilton Garden Inn Cincinnati/Mason, responded to this review

It's going to be a great summer at the park and we hope you get another chance to get back here and enjoy it. Thanks for your very nice comments, we're so glad you enjoyed your stay. More 

Newington, Ct
Top Contributor
78 reviews 78 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed there for a family event which was fine; however, it was not that close to the actual city. We found it to be very hospitable with cookies and drinks in the lobby when we arrived. Our room was spacious, clean with free wifi as an added bonus.

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Peter J, General Manager at Hilton Garden Inn Cincinnati/Mason, responded to this review

We're so glad we had the things that you were looking for while staying in the area. We certainly hope you stay with us again when you get back to Mason! Have a great summer. More 

Lake Zurich, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Nice hotel....clean, quiet rooms, friendly staff. I really enjoy having both the Wall street Journal and USA Today available. The area has plenty of other options for lunch and dinner. Convenient to the Interstate highway. Great place and I'll be back.

Review collected in partnership with Hilton Garden Inn

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Peter J, General Manager at Hilton Garden Inn Cincinnati/Mason, responded to this review

We're so glad we had everything you were looking for while you were on your business trip. We hope to see you again the next time your business brings you to Mason. More 

Irvine, California
Contributor
17 reviews 17 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here on few business trips over the years. This is a great hotel, conveniently located with clean rooms, decent restaurant and basic amenities. If you are in Mason on a business trip, probably one of the best choices to stay.

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Peter J, General Manager at Hilton Garden Inn Cincinnati/Mason, responded to this review

Our housekeeping staff works so hard to make things right for everyone. Thanks so much for letting all of us know we did a good job for you. Please stop back and see us soon. More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This location was outstanding they made every accommodation we requested and the room was clean and fresh smelling. The staff was so friendly and willing to do anything we asked for. I would recommend this location to anyone that wants a memorable positive experience

Review collected in partnership with Hilton Garden Inn

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Peter J, General Manager at Hilton Garden Inn Cincinnati/Mason, responded to this review

We're so glad you chose to stay with us for your short getaway. It's always good to have a break and I'm happy we helped make yours very enjoyable. More 

Georgetown, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My family and I look forward to when life takes us to Mason, Ohio because although there are plenty of places to stay in Mason, my family loves this hotel. With a beautiful lobby, sleep number adjustable beds, clean rooms and bathrooms, a friendly staff and a perfect sized pool and workout facility, even the business office is away from... More 

Review collected in partnership with Hilton Garden Inn

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Peter J, General Manager at Hilton Garden Inn Cincinnati/Mason, responded to this review

Wow! Thanks so much for your wonderful remarks. I hope you get back to Mason very soon! More 

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