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All 18 Mason hotels

Cincinnati Marriott Northeast

3.5 of 5 Hotel   |   9664 Mason Montgomery Road, Mason, OH 45040
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Ranked #3 of 18 hotels in Mason
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed May 27, 2014
watanabes2002 Singapore, Singapore
  • Reviews (149)
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149 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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There are newer reviews for Cincinnati Marriott Northeast
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Singapore, Singapore
16 reviews 16 reviews
7 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed May 27, 2014

I regularly use this hotel for my business travel to Cincinnati. Located convenient place just outside of the highway exit. It is not a very new facility. However, it is maintained well and make may stay comfortable.

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Top Contributor
55 reviews 55 reviews
33 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed May 20, 2014

We were moving our son to Cincinnati and are Marriott Rewards members, so had an e ticket to use and picked this hotel. Boy, are we glad that we did! Lobby was beautiful and check in was fast and friendly. We arrived late as the move was long and draining AND we looked AWFUL, but the girl was as nice... More

Was this review helpful? Yes 1
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 16, 2014 via mobile

Here on business for one night, and I had to stop and write a review based on the fantastic service at this hotel. First, I asked for an early check-in, 9:30am, which is super early but they accommodated me! I used online checkin which was great, and I got a notification at 9:15 on my cell that my room was... More

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Cartagena, Colombia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 12, 2014

I stay at this Marriott on an almost-weekly basis for business. My first week, I had a minor housekeeping issue that was not only resolved immediately, but the managers, David and Che, personally reached out to me to ensure that the issue was resolved. Now, everytime I see one of them they stop and ask how my room is. Not... More

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Sidney, Ohio, United States
17 reviews 17 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 6, 2014

This was the second year in a row that I stayed there for a Rotary conference. This year the conference offered a family option and we took the kids. The front desk staff were classic Marriott...friendly and efficient. The sleeping room was very clean and comfortable. The conference facilities were first-rate and the staff was outstanding. The bartender who was... More

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Pickerington, OH
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 7, 2014

Nice, clean hotel with friendly staff. Stayed here for business and enjoyed it for the most part. However, the creamer was bad in the in-room coffee and since you only get one pack of coffee, it was ruined. The first morning, the free breakfast buffet only had a few muffins and a little bit of fruit. I went next door... More

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NatePhilippsen-AGM, General Manager at Cincinnati Marriott Northeast, responded to this review

JSScott Thank you for the nice comment about our staff and restaurant breakfast! Our staff prides themselves on providing the best possible service and product. I am sorry to hear about the issues you had with your HVAC and temperature variation in your meeting room. We appreciate all feedback and use it to continually improve our service and product. I... More

Hilliard, Ohio
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 2, 2014

For what this hotel lack in "newness" it is made up by the excellent staff that really focuses on customer service. We arrived very late at night on a Friday and the staff at the front desk were just as pleasant and helpful as if they just arrived. We were checked in very quickly, given good directions to our room... More

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Seattle, Washington
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 23, 2014

Walking in this feels like a typical Marriott property that is showing it's age. The staff completely transform the feel once inside the hotel and lounge and are genuinely friendly and helpful. Convenient location to local business and freeway and rather average Marriott but the staff made it a really good experience.

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NatePhilippsen-AGM, General Manager at Cincinnati Marriott Northeast, responded to this review

cb_SEA I am glad to hear you had a great experience at our hotel and our team was able to make you feel welcomed and at home. Our team prides themselves on providing the best service and genuinely caring about our guests. Your comments on the physical property do not go unnoticed either! We will be undergoing a complete bathroom... More

Thousand Oaks, CA
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed February 22, 2014

This hotel is advertised on their website as a luxury property, which it is not. It's more like a larger version of a Courtyard by Marriott, and kind of a dated version at that. The wifi in my room was glitchy and hard to get to work with my computer's VPN because of the sign-on screen. This in itself is... More

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NatePhilippsen-AGM, General Manager at Cincinnati Marriott Northeast, responded to this review

Bobette23 Thank you for taking the time to share your feedback about your experience while staying with us. I sincerely apologize for the wifi trouble you had while staying with us and I am disappointed that we did not provide you a better overall experience. Our guest's feedback is taken very seriously and because of them, we will be undergoing... More

Greenville, North Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 20, 2014

The staff here is second to none. I was stuck there on Easter, and they invited me to their staff dinner. They always were friendly with me and helped whenever they could, accepting packages and giving me info about the area (Mason is beautiful) The rooms are up to date and clean.

Was this review helpful? Yes 1
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Additional Information about Cincinnati Marriott Northeast

Address: 9664 Mason Montgomery Road, Mason, OH 45040
Phone Number:
Location: United States > Ohio > Warren County > Mason
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Cincinnati Marriott Northeast 3.5*
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Also Known As:
Cincinnati Marriott Northeast Hotel Mason
Marriott Mason
Marriott Hotel Mason
Mason Marriott
Cincinnati Marriott Northeast Mason, Ohio

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Room/suite (4)
Hotel & grounds (2)
Pool/beach area (2)
Other (22)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Mason #5 Romantic Hotel in Mason #5 Business Hotel in Mason
Hotel Class
Official Description (provided by the hotel)
Located in the suburb of Mason, Ohio and minutes from offices, attractions, shopping and more, the Cincinnati Marriott Northeast is an ideal destination for every traveler. Guests enjoy our family-friendly hotel, offering spacious rooms with all the comforts of home, an outdoor pool and casual American cuisine at RiverCity Grille & Lounge. ... more   less 
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