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All 18 Mason hotels

Cincinnati Marriott Northeast

3.5 of 5 Hotel   |   9664 Mason Montgomery Road, Mason, OH 45040
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Ranked #5 of 18 Hotels in Mason
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Jan6248 Cincinnati, Ohio
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177 reviews from our community

Traveler rating
    88
    58
    26
    5
    0
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38
20
8
81
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cincinnati, Ohio
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great location between Columbus and home! All employees were well groom and professional. Anna was especially helpful when I booked my stay and Lindsey made sure my stay was enjoyable. The breakfast buffet was delicious; server Connie was friendly and checked our table frequently. I shall return and will recommend this location to my friends and family.

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

I am a frequent traveler and know the standards that different hotels have. Although I may be a diamond member with Hilton, it's always nice to stay at a Marriott. In this case it was disappointing. The sheets had small holes and multiple questionable bedbugs. Thank goodness they were not. As a Marriott you expect a top tier hotel and... More 

Was this review helpful? Yes 1
AGM2010, General Manager at Cincinnati Marriott Northeast, responded to this review

HotelExpert03, Thank you for taking the time to share feedback on your stay. We are embarrassed and disappointed to hear that you discovered what we are responsible for inspecting. I have spoken with our Executive Housekeeper and she is in the process of conducting a complete audit of our bed linen to ensure that we do not have multiple product... More 

New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 16, 2014

Marriott Northeast has the friendliest staff I've ever encountered. My company has people stay at this hotel every week and told me it was a great! This was my first time staying and I was blown away. The service is excellent and made me feel very welcomed. Kierstin?, from the front desk was wonderful. She gave great recommendations to restaurants... More 

Was this review helpful? Yes 2
Plainfield, Illinois
Contributor
15 reviews 15 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 10, 2014

The Marriott NE is a great hotel. The service is perfect from the front desk, housekeeping to the wait staff and bartenders. Very clean, full service hotel. Very comfortable beds. My company also hosts many events at this hotel and it is always very professional and well done by the Marriott.

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AGM2010, General Manager at Cincinnati Marriott Northeast, responded to this review

Julie, Thank you so much for taking the time to share with others your thoughts of our Hotel. We are just delighted that you enjoyed all aspects of your stay and we look forward to your next trip to Cincinnati. Please do not hesitate to let me know if I can make any arrangements for you in the upcoming months.... More 

Santa Clara, California
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 3, 2014

This is a run of the mill standard Marriott hotel. The staff are all very friendly and helpful and make you feel welcome. The lobby has the smell of chlorine from the water fountain in the lobby. The rooms are average, nothing special or noteworthy. The concierge lounge has a weird layout with only a few tables for sitting down... More 

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JohnBrinkleyII, Manager at Cincinnati Marriott Northeast, responded to this review

JHake10, Thanks for taking the time to let us know how we performed; any feedback at all is phenomenal as it helps us grow as a company. I apologize for not meeting and then exceeding your expectations. While we do function as a business hotel during the week, we constantly have guests coming for vacations and family events. As a... More 

Loveland, Ohio
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 2, 2014

Very nice place. Beds very comfortable. Desk person very nice. Brought coffee to our room for us. Breakfast very good. Food hot. Waitress excellent. Only disappointment was there was no hot tub. amenities very nice.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 20, 2014

I have stayed at this hotel over a dozen times. Each time I have brought at least one soccer team with me. Easily anywhere from 20-40 families. The entire staff has always been professional & courteous. The rooms are clean and parking is easy. I've worked with Lisa countless times over the years & she is a gem.

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AGM2010, General Manager at Cincinnati Marriott Northeast, responded to this review

LL, So glad that you have taken the time to share your feedback on the numerous visits to the Mason, Ohio area. We are blessed with some of the best recreational opportunities in the region and we love being a part of all these events. We look forward to your visit in the spring (or sooner!) and hope you have... More 

DuBois, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2014

This was by far one of the best Marriott's I have ever stayed at. The customer service was excellent! From Houskeeping to Food Service I couldn't of ask for anything more. Everyone was so friendly and always willing to answer a question! My husband and I had dinner in the restaurant, and enjoyed every thing. If I ever have to... More 

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AGM2010, General Manager at Cincinnati Marriott Northeast, responded to this review

deborah1954, We Love, Loved having you!!! Thank you so much for sharing your experiences with the rest of the world. We hope to see you again very soon and please do not hesitate to let us know if you need anything in the future. Michael Hogan General Manager More 

Senior Contributor
33 reviews 33 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 25, 2014

Here for a wedding in a block of reserved rooms. Hotel lobby very nice. Nice fitness room and pool. Rooms clean and comfortable. Bed comfortable with nice linens. Nice buffet breakfast as part of the package. Very accommodating for a large family affair. Loved it!

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AGM2010, General Manager at Cincinnati Marriott Northeast, responded to this review

Boopnp, We are thrilled to have had the opportunity to share in your families special day. I have shared your comments with the Team and they are all very pleased that their hard work and dedication paid off! We look forward to seeing you again soon. Michael Hogan General Manager More 

Toronto, Canada
1 review
5 of 5 stars Reviewed October 21, 2014

A young man named Tyler delivered our room service, which I'm sure is a pretty typical job duty for him, but it was the customer service and Tyler's attitude that stood out. So pleasant, so helpful and two steps ahead of us. I can't really explain it but it made us feel like if we had any issues we knew... More 

Was this review helpful? Yes
AGM2010, General Manager at Cincinnati Marriott Northeast, responded to this review

Sonia, It was a pleasure speaking with you yesterday and thank you again for sharing such positive feedback with others. I spoke to Tyler and he was very pleased to hear that you enjoyed his level of service. He takes great pride in everything that he does and receiving feedback such as yours really does make his day. I hope... More 

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Additional Information about Cincinnati Marriott Northeast

Address: 9664 Mason Montgomery Road, Mason, OH 45040
Location: United States > Ohio > Warren County > Mason
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Cincinnati Marriott Northeast 3.5*
Number of rooms: 302
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Also Known As:
Cincinnati Marriott Northeast Hotel Mason
Marriott Mason
Marriott Hotel Mason
Mason Marriott
Cincinnati Marriott Northeast Mason, Ohio
Hotel Style:
#3 Family Hotel in Mason
#4 Romantic Hotel in Mason
#5 Business Hotel in Mason

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