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Cincinnati Marriott Northeast

#5 of 19 Hotels in Mason
Certificate of Excellence
3.5 of 5
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9664 Mason Montgomery Road, Mason, OH 45040
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Cincinnati Marriott Northeast
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Ranked #5 of 19 Hotels in Mason
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Rich K Brooklyn, Ohio
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181 reviews from our community

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    26
    5
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39
21
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85
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brooklyn, Ohio
Top Contributor
52 reviews 52 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have to be honest, we did not spend a whole lot of time on the hotel property. What I saw was very nice and relaxing in a true Marriott tradition. However, we arrived late, joined some family and friends for an unwinding period in the huge lobby/bar area and went to bed. We woke early, didn't even have time... More 

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Fishers, Indiana
Top Contributor
80 reviews 80 reviews
6 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Marriott consistently provides an outstanding experience and my most recent stay was no exception to the rule. Although the hotel was sold out with a large number family with children, the property was reasonably quiet. The area provides plentiful choices for restaurants, including Montgomery Inn for ribs. The location is close to King's Island and near interstates 71 and 75.

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Jerusalem
Top Contributor
111 reviews 111 reviews
14 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 1 week ago

My recent stay was pleasant with only one surprise, the centrifuging washing machine with a high noise level. After a call to the reception I was switched to a room far away and the stay was pleasant, but nothing extraordinary, but what you can expect of an hotel in a suburb of a larger city.

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Gainesville, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 3, 2015

The staff at this hotel go above and beyond to make your stay extraordinary. The hotel itself is great very clean and quiet. The River City Grille downstairs has very good food and the service is also outstanding.

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Westerville, Ohio, Usa
Top Contributor
98 reviews 98 reviews
45 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 29, 2015

Great location for the Apex Learning Conference that hosted educators from Ohio and Kentucky. I have stayed at this location before and I have never been disappointment at the service or the quality. I was greeted at the front door by the hotel staff and at the check in the manger showed me details of the hotel. The Marriott northeast... More 

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London, United Kingdom
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 29, 2015

Excellent hotel with great staff and great rooms. The River City Grille downstairs is convenient for nice food although there are loads of great places to eat in the vicinity. Get to the fitness room early to avoid disappointment on the machines. It's a highly-recommended place to stay if you have business in Mason. Just be aware that Mason is... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 11, 2015

I am a frequent traveler and know the standards that different hotels have. Although I may be a diamond member with Hilton, it's always nice to stay at a Marriott. In this case it was disappointing. The sheets had small holes and multiple questionable bedbugs. Thank goodness they were not. As a Marriott you expect a top tier hotel and... More 

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AGM2010, General Manager at Cincinnati Marriott Northeast, responded to this review

HotelExpert03, Thank you for taking the time to share feedback on your stay. We are embarrassed and disappointed to hear that you discovered what we are responsible for inspecting. I have spoken with our Executive Housekeeper and she is in the process of conducting a complete audit of our bed linen to ensure that we do not have multiple product... More 

New Jersey
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 16, 2014

Marriott Northeast has the friendliest staff I've ever encountered. My company has people stay at this hotel every week and told me it was a great! This was my first time staying and I was blown away. The service is excellent and made me feel very welcomed. Kierstin?, from the front desk was wonderful. She gave great recommendations to restaurants... More 

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Plainfield, Illinois
Contributor
17 reviews 17 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 10, 2014

The Marriott NE is a great hotel. The service is perfect from the front desk, housekeeping to the wait staff and bartenders. Very clean, full service hotel. Very comfortable beds. My company also hosts many events at this hotel and it is always very professional and well done by the Marriott.

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AGM2010, General Manager at Cincinnati Marriott Northeast, responded to this review

Julie, Thank you so much for taking the time to share with others your thoughts of our Hotel. We are just delighted that you enjoyed all aspects of your stay and we look forward to your next trip to Cincinnati. Please do not hesitate to let me know if I can make any arrangements for you in the upcoming months.... More 

Santa Clara, California
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 3, 2014

This is a run of the mill standard Marriott hotel. The staff are all very friendly and helpful and make you feel welcome. The lobby has the smell of chlorine from the water fountain in the lobby. The rooms are average, nothing special or noteworthy. The concierge lounge has a weird layout with only a few tables for sitting down... More 

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JohnBrinkleyII, Manager at Cincinnati Marriott Northeast, responded to this review

JHake10, Thanks for taking the time to let us know how we performed; any feedback at all is phenomenal as it helps us grow as a company. I apologize for not meeting and then exceeding your expectations. While we do function as a business hotel during the week, we constantly have guests coming for vacations and family events. As a... More 

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