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Cincinnati Marriott Northeast

#5 of 18 Hotels in Mason
Certificate of Excellence
3.5 of 5
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9664 Mason Montgomery Road, Mason, OH 45040
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Cincinnati Marriott Northeast
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Ranked #5 of 18 Hotels in Mason
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
jimp976 Missouri
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194 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Missouri
Level Contributor
132 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a two day meeting earlier this month. My room was spacious and comfortable. Great room for the price-point. I had appetizers and drinks in the restaurant/lounge and the food was delicious. The service was excellent. This is what you expect from a Marriott.

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MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Thank you for your great review of the Cincinnati Marriott Northeast. Nothing could please us more than to know a guest enjoyed everything about their stay with us. We appreciate your reference to our excellent service and delicious food as well as our comfortable and affordable accommodations too. We look forward to welcoming you back again in the future. Sincerely,... More 

Bari, Italy
Level Contributor
458 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 789 helpful votes
3 of 5 stars Reviewed 1 week ago

As usual it is convenient for me ,to stay here because it is close to the Company I work for, but you need to have a car for anything you want. We tried for two times in different days, to get a taxi but nobody came also despite receptionist 's calls. At the end we downloaded Uber app for I-phone... More 

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MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

It makes us happy to read that you enjoyed many aspects of your stay with us including the gym and breakfast options. It is unfortunate that even after several attempts we were unable to get you a taxi. Thank you for bringing this to our attention and we hope to see you again at the Cincinnati Marriott Northeast. Sincerely, Mike... More 

Bluff Park, Alabama
Level Contributor
20 reviews
4 of 5 stars Reviewed 1 week ago

We stay in a lot of Marriott properties and this one is as clean as any we've visited. The staff was excellent and our stay was just right. We had a king room and it was clean with appropriately current furnishings and decor.

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MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Nothing pleases us more here at the Cincinnati Marriott Northeast than to know we were able to exceed a guest’s expectations. Thank you for your review and for your compliments on our clean and current accommodations as well as our excellent staff. We hope that when you travel this way again you’ll return for another stay with us. Sincerely, Mike... More 

Springfield, Ohio
Level Contributor
102 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As are most Marriotts, this is a clean, well run hotel just outside of the city on the northeast side of Cincinnati. Upon entering the lobby, we were greeted promptly and in a friendly manner. In fact, we found the entire staff to be friendly, professional, accommodating, and helpful. Housekeeping is excellent; the rooms were clean and and the bed... More 

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New York City, New York
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

typical marriott room, no complaints. clean, super comfortable bed, good lighting and wifi. front desk staff could use some training - asked how long it takes to get to the airport for a 630am flight and I was told I should leave at least two hours early as traffic "was really bad on 71 from 5-7am." I found it hard... More 

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Wheeling, West Virginia
2 reviews
4 of 5 stars Reviewed 4 weeks ago

The hotel was nice, with a comfortable room and all the amenities you would expect from a Marriott, but the service was mediocre at best. I enjoyed my meal at the restaurant, and I was pleased with the stay overall.

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New Jersey
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 27, 2015

Business required a stay in this area. I travel 100% for work. This is probably one of the best managed Marriott's I have experienced in 2 decades. The staff is friendly, professional, accommodating, helpful and consistent. Housekeeping is excellent. Concierge lounge is comfortable and well stocked. Two cautionary notes: 1. the hotel attracts a large variety of groups during the... More 

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Cleveland
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 25, 2015

We just came back from a 3 night stay at Cincinnati Marriott Northeast in Mason, Ohio. It was our favorite place to stay in Cincinnati, since we travel here often to visit our family. Michael and his staff, especially Pasna Emily, and Rachael (in the restaurant) were terrific, and so was the services they provided. The room was very nice... More 

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Cincinnati, Ohio
Level Contributor
69 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 14, 2015

We stayed here because it was the hotel our friend booked for his wedding. The lobby area is extremely well kept and modern. Check in was very quick and easy. Upon walking to our room and the room itself is where this hotel loses a star. For this being a marriott signature brand you'd think the rooms would be more... More 

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Parker, Colorado
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 10, 2015

I showed up way before check-in after a red eye flight. They were able to accommodate me with a handicapped room. The staff was extremely helpful and very friendly. And there seemed to be lots of staff - which makes it nice. I also needed access to a meeting room a few hours prior to the scheduled time and they... More 

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