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Cincinnati Marriott Northeast

#5 of 18 Hotels in Mason
Certificate of Excellence
3.5 of 5
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9664 Mason Montgomery Road, Mason, OH 45040
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Cincinnati Marriott Northeast
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Ranked #5 of 18 Hotels in Mason
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
Sherry A Fishersville, United States
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218 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fishersville, United States
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Have stayed here 7 times out of the last 8 yrs while visiting the W&S Open. Staff has always been very nice and helpful. Tanner is the friendliest bartender. Wasn't sure what to order so explained what I was in the mood for and he whipped up the best cocktail. Rooms need a little bit of a makeover; dingy carpet,... More 

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Canton, Ohio
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Well, we have stayed here 5-6 times during The WS Tennis Open. My children love it, they see all the players, get pictures and autographs and everyone is polite and professional. They love The River Cite Cafe for late dinner and breakfast. But as an adult for the price, the rooms have gotten shabby and the Cafe etc. needs a... More 

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Wayne, New Jersey
Level Contributor
115 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 204 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We tend to stay at this Marriott when visiting P&G, and it definitely needs a makeover. Rooms are old and tired. There are certainly better updated places to stay in the area. I'm sure one of the nearby Hilton Garden Inns would be a better experience.

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MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

All reviews whether positive or otherwise are always appreciated as it helps us to better focus on areas of our hotel a guest may feel needs to be further addressed. Although we work hard to update and maintain our facilities, to give our guests the most comfortable and enjoyable stay, sometimes we are disappointed to learn we may have fallen... More 

Whittier, North Carolina
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago

Good location. No fridge or safe in room. Staff very friendly.Breakfast expensive but wait staff more than helpful. If you are going during the WSOpen it is THE place to be. Tennis atmosphere abounds. Likely to see players and coaches as well as media.

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MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

We appreciate your reference to the Cincinnati Marriott Northeast as the place to be during the WSOpen. The atmosphere here, we agree, is just fantastic during this tournament every year. Thank you for taking the time to share your comments as well as your compliments on our very friendly staff and good location. Your review will be shared with our... More 

1 review
5 of 5 stars Reviewed 1 week ago

I was impressed in every regard while staying at this Marriott for the weekend - the facilities are lovely and the staff goes above and beyond in all ways. I forgot a razor so they brought one up immediately, then we needed maintenance for something quick and they were speedy and friendly! Check-in/check-out were easy and all of the staff... More 

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MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Nothing could please us more here at the Cincinnati Marriott Northeast than to learn we have totally exceeded a guest’s expectations. Your recommendation as well as your compliments on our lovely facilities and our friendly and efficient staff are greatly appreciated; thank you. We look forward to hopefully having the opportunity to welcome you back again in the future. More 

Staunton, Virginia
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed 6 nights and were in Mason for the tennis tournament, we have been staying at this hotel since 2009. We did the mobile check-in and our room was ready by the time we requested. The staff is very helpful and you always get a friendly greeting. The bartenders did an excellent job and even remembered our favorite drinks... More 

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MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Thank you for always choosing to stay with us at the Cincinnati Marriott Northeast when in town for the tennis tournament. Your continued patronage over the last several years is greatly appreciated. All reviews are welcomed as it helps us to better focus on areas of our hotel a guest may feel needs to be further addressed. Your suggestions will... More 

Toronto, Canada
Level Contributor
81 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 1 week ago

Have stayed at this property 3-4 times per year over the past 15 years. The Marriott has held a high standard of quality and professionalism. Greeted by management as we entered. Front desk staff were very welcoming and room ready, spotless and smelling fresh. Only one comment, slightly negative is the restaurant (River city grill) needs a facelift. The area... More 

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MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Thank you for returning to the Cincinnati Marriott Northeast over and over again during the past fifteen years. We are truly grateful for your patronage and your kind and complimentary review. Your suggestion is also appreciated and will be shared with our team. It will be an honor to welcome you back again. More 

atlanta
Level Contributor
63 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel close to 71 plenty of restaurants and mall within 10 mins about 20 mins from downtown Cincinnati. Front desk staff nice houskeeping was good asked for extra sheets brought right away clean would stay again

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MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

It’s so nice to know that you found the Cincinnati Marriott Northeast to be convenient, clean and our staff to be not only nice but very efficient too. We’re glad you would stay again; we look forward to it. More 

pittsburgh
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here because of the Cincy tennis tournament. The folks at the front desk were extremely friendly and helpful and the check in took no time at all. The bed was the typical soft-ish Marriott bed. The location is great and near many restaurants and attractions, notably Kings Island. There is a nice fitness center and pool, but we... More 

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MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Thank you for taking the time to share your descriptive review and information on the Cincinnati Marriott Northeast. We appreciate your compliments on our staff, our location and our fitness and pool facilities too. Please know that our website offers many specials, and guests are always encouraged to review them before booking their accommodations. Currently our Stay for Breakfast in... More 

Idaho
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was my first visit to Cincy on business. Hotel staff and amenities were superb, rooms great, and location was convenient to restaurants and shopping. If staying outside of downtown this is the place to be.

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MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Thank you for your fantastic review of the Cincinnati Marriott Northeast. We couldn’t be happier to learn that your first visit to Cincinnati was with us and that you found us to be superb. We hope if you travel to the area again, you’ll be back to see us. More 

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