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Hyatt Place Cincinnati-Northeast

#7 of 18 Hotels in Mason
Certificate of Excellence
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5070 Natorp Boulevard, Mason, OH 45040 (Formerly AmeriSuites)
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Hyatt Place Cincinnati-Northeast
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Hyatt Place Cincinnati-Northeast
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186 reviews from our community

Traveler rating
    80
    62
    23
    14
    7
See reviews for
80
20
9
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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    (32)
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USA
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed yesterday NEW

This Hyatt Place is not quite there as a business hotel. It's noisy, especially if you get a room near the elevator, which pings all night. It caters to large groups of trainees from nearby businesses, so the lobby and breakfast area can be uncomfortably jammed in the morning or evening. There is no dining option within walking distance, so... More 

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Atlanta, Georgia
Top Contributor
120 reviews 120 reviews
32 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I've been here before. I've spent many nights here and enjoyed the breakfasts. After a long break, I have returned to Mason on business and came back to the Hyatt Place. What I love - recognition. A local Marriott couldn't care less about my status and you can walk past the front desk in the evening with barely a nod.... More 

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is located in a great place. Just north of Cincinnati. The staff was very friendly and rooms we set up great. A lot of great food in the area. I will definitely stay there again when I go to that area.

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Savannah, Georgia
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 13, 2015

I work for a company who flies me in for training periodically and they always have me stay at The Hyatt Place in Mason. Nice rooms, good breakfast, Starbucks and very friendly staff. If you have to be away from home, this is a good place to stay.

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Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Tracy K, Thank you very much for your great comments about the Hyatt Place Cincinnati Northeast. I am glad to see that we are able to make you comfortable when you are away from home. Our goal to make the hotel a home away from home for the business and leisure traveler and I am glad to read we have... More 

1 review
5 of 5 stars Reviewed January 19, 2015

Obviously Mr. Don C that reviewed the place is just looking for faults. The so called mysterious stain on the leather...well leather tends to fade over time. Scratch on the TV screen...really? I'm sure your just another person that prys for discounts and comps. I stayed here and the staff was exceptional the place was remarkably clean and affordable to... More 

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Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

David G, Thank you very much for taking the time to comment about your recent stay at the Hyatt Place Cincinnati Northeast. I am happy to hear that you enjoyed or stay and we look forward to hosting you next time you come to the Mason area!! More 

Saint Marys, Ohio
1 review
5 of 5 stars Reviewed January 2, 2015

We had a great experience here on New Years eve. The hotel staff was very friendly and helpful. We had a group of 15 rooms and reserved a meeting room for socializing later. The rooms were spacious and very clean, the bed was very comfortable. The meeting room was all setup for us and allowed us socialize without disturbing the... More 

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Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Rick N, Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. More 

Erie, Pennsylvania
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 24, 2014

This is our second visit to this hotel and have experienced great stays both times. Clean and comfortable rooms, ideal for a family of 5 . Beautiful pool area and convenient location. Free parking and wifi are nice too. Would go out of my way to stay here again !

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Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Karinsinnott, Thank you very much for your review of the Hyatt Place Cincinnati Northeast. I was happy to hear that you and your family enjoyed the stay. We truly look forward to hosting you and your family again next time you are in the Cincinnati area!! More 

Detroit
Contributor
11 reviews 11 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 16, 2014 via mobile

Stayed here for a business trip, it was immaculately clean. Everything is very nice and unkept. Although I regret not waking up early more mornings, the complimentary breakfast spread is delicious and diverse. They also have a 24/7 food order and pickup option. Staff was very nice and pleasant, I checked out at 1:30pm instead of noon and they did... More 

Was this review helpful? Yes 1
Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

iLuvDetroit, Thank you for your comments in regards to your recent stay at the Hyatt Place Cincinnati Northeast. I will make sure to share your comments with my staff and we look forward to seeing you again next time you visit the Cincinnati area!! More 

Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 29, 2014

The room we stayed in was extremely nice plenty of room the breakfast in the morning was a little congested but other then that everything was amazing not to far from kings island if your into that also the work out area and pool was really nice and not really packed

Was this review helpful? Yes 1
Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

David F, Thank you very much for commenting about your recent stay at the Hyatt Place Cincinnati Northeast. I am very happy to read they you enjoyed your stay. I will share your comments with my staff and we look forward to seeing you next time you are in Mason!! More 

Chicago
Top Contributor
120 reviews 120 reviews
66 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed October 20, 2014

I stayed here for two nights while on a business trip. The property needs some updating as others have mentioned here. Lobby furniture is stained and in some cases, worn. The mattress in my room was really old and saggy! It seemed as if there was an odd topper on it under the sheets so everything just kind of slid... More 

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Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Dysphorichousewife, Thank you very much for staying at the Hyatt Place Cincinnati Northeast. I truly appreciate you taking time to comment about your recent stay. I apologize that you were not satisfied. Please know that I will address all your concerns that I am able to. Again, thank you for your business and we hope to see you again next... More 

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