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All 18 Mason hotels

Hyatt Place Cincinnati-Northeast

3.0 of 5 Hotel   |   5070 Natorp Boulevard, Mason, OH 45040 (Formerly AmeriSuites)
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Hyatt Place Cincinnati-Northeast
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78%
Ranked #7 of 18 hotels in Mason
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 1 week ago
cmhasse Bourbonnais, Illinois
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173 people have reviewed this hotel

Traveler rating
    73
    59
    21
    13
    7
See reviews for
79
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41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
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English first
Bourbonnais, Illinois
Contributor
11 reviews 11 reviews
5 of 5 stars Reviewed 1 week ago

As soon as we pulled up to the hotel we had a good feeling this was going to be a nice hotel to stay at. When we walked into the lobby it was even better. Then we got to our room and Hyatt outdid itself. The room was more than functional with a special touch. The breakfast was outstanding and... More

Was this review helpful? Yes
Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Cmhasse, Thank you very much for providing us feedback about your recent stay at the Hyatt Place Cincinnati Northeast. I am very happy to hear that you thoroughly enjoyed the hotel. I will make sure to share your positive comments with my staff. We look forward to seeing you again next time you are in the city!! More

Sayville, New York
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Was in town for work. Great place there is a few shopping center nearby. Sanchez was AMAZING!! Super friendly, up beat and so helpful with all my questions. There was another girl I had to deal with and while I was there when I was ordering dinner late one night. She was clearly not happy that I was getting food... More

Was this review helpful? Yes
Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Jcperry22, Thank you for your comments about your recent stay with us at the Hyatt Place Cincinnati Northeast. I will make sure to share your comments with Sanchez and the rest of the staff. I will also address the last part about the night shift employee not being happy about making food. You should never be made to feel bad... More

Charlottesville, Virginia
Top Contributor
50 reviews 50 reviews
46 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was my first stay at the Hyatt Place Cincinnati-Northeast. I checked-in without any issues and enjoyed my room during my stay. I used the gym was is small but they did have an elliptical like most Hyatt Places and that's all I needed to get my work-out in. I checked-out with no issues. I typically don't encounter any issues... More

Was this review helpful? Yes
Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Randy w, Thank you very much for the comments about your recent stay at the Hyatt Place Cincinnati Northeast. I will make sure to share your comments with my staff. We look forward to seeing you again next time you are in the city!! More

Toronto, Canada
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I really like the Hyatt Place concept (although this one needs some attention) it's warm and fun. The rooms were comfortable and very clean. Beds and couch area were cozy. The staff seemed more interested in talking to each other than helping the guests. I found the staff generally disrespectful of the paying guests. The free breakfast was nice if... More

Was this review helpful? Yes 1
Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

TravelToLiveYes, Thank you for taking time out of your day to comment about your recent stay with us. I sincerely apologize that my staff did not give you or the other guests the attention you all deserve. That is certainly not acceptable and will not be tolerated. Please know that I have shared and addressed your comments with my entire... More

Top Contributor
79 reviews 79 reviews
21 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed July 24, 2014

We always search for a Hyatt Brand hotel while travelling so we were pretty familiar with how nice it would be. The hotel is updated, clean and spacious. I love that there's so much extra space in the rooms. It makes it really easy to relax. The beds are super comfy so it makes getting a good night's sleep easy.... More

Was this review helpful? Yes 1
Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Tccan, Thank you for visiting the Hyatt Place in Mason Ohio and taking the time to tell us about your stay. I am glad that you enjoyed your stay. Please know that I will share your comments with my staff. We hope to see you again next time you are in the area. More

Columbus, Ohio
1 review
2 of 5 stars Reviewed July 21, 2014

My family and I, and extended family members planned a Kings Island vacation and chose to stay at this hotel for its proximity to the amusement park. We were upset when our room was not cleaned when we returned from the park at 5pm! When we inquired as to why our room was not cleaned, we were told that the... More

Was this review helpful? Yes
Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Acr789, Thank you for taking time to comment about your recent stay at the Hyatt Place Cincinnati Northeast. I sincerely apologize that you did not enjoy your stay at the hotel. It is our goal to ensure total satisfaction for all our guests, and we clearly failed during your visit. Please know that I will share your comments with my... More

Indianapolis, Indiana
1 review
2 of 5 stars Reviewed July 20, 2014

We just returned from a two night stay at this hotel. I usually do not write reviews, but felt compelled to post one since our experience was not positive. When we booked our room, we requested early check in since we have three small children and were coming from out of town. We wanted to drop off our things to... More

Was this review helpful? Yes
Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Acr789, Thank you for taking the time out of your schedule to complete our Guest Survey. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that... More

1 review
5 of 5 stars Reviewed July 15, 2014

We arrived very early on Saturday since we were coming to town for a weekend visit to Kings Island. Our room was not ready but the gentleman that greeted us checked us in and gave us our room keys, to save us time when we came back in the evening after what was sure to be a long day at... More

Was this review helpful? Yes
Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Michelle M, Thank you very much for taking the time to tell us about your stay at the Hyatt Place Cincinnati Northeast. I am glad to hear that you enjoyed your stay with us. I will make sure to share your comments with my staff, it’s always nice to hear the positive comments. Again, thank you for your comments and... More

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed June 23, 2014

We stayed here at the Hyatt for a family trip in the Cincinnati area over the past weekend. We absolutely loved it! The staff was wonderful. It was a perfect location. The free hot breakfast saved us so much money. We took full advantage of the gym and pool. If we are ever in the area again, I will definitely... More

Was this review helpful? Yes
Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Nichole C, I appreciate you taking time out of your day to comment about your recent stay at the Hyatt Place Cincinnati Northeast. I am happy to read that you enjoyed your stay with us. I will make sure to share your comments with the staff, and we look forward to seeing you and your family again next time you... More

Mayfield, Ohio
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 22, 2014

We stayed at this hotel on a recent weekend trip to Kings Island. We arrived in Cincinnati a couple hours ahead of the 3:00 check-in time, but the staff was able to get us an early check in immediately. The room we had was two doubles and a pull out couch. Everything was very clean and comfortable. The decor was... More

Was this review helpful? Yes
Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

DRob920, Thank you taking time out of your day to write about your experience at the Hyatt Place Cincinnati Northeast. I am glad that your enjoyed most of your stay with us. I will make sure to share your comments with my staff. We all hope to see you and your family again next time you are in town. More

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Additional Information about Hyatt Place Cincinnati-Northeast

Address: 5070 Natorp Boulevard, Mason, OH 45040 (Formerly AmeriSuites)
Phone Number:
Location: United States > Ohio > Warren County > Mason
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Cincinnati-Northeast 3*
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Also Known As:
Hyatt Place Cincinnati-Northeast Hotel Mason
Hyatt Place Mason
Hyatt Mason
Mason Hyatt
Hyatt Place Cincinnati-Northeast Mason, Ohio

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Mason #5 Romantic Hotel in Mason #6 Business Hotel in Mason #7 Family Hotel in Mason
Hotel Class
Number of rooms
128

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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