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All 18 Mason hotels

Hyatt Place Cincinnati-Northeast

3.0 of 5 Hotel   |   5070 Natorp Boulevard, Mason, OH 45040 (Formerly AmeriSuites)
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Hyatt Place Cincinnati-Northeast
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79%
Ranked #4 of 18 hotels in Mason
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 2 weeks ago
Nichole C Indianapolis, Indiana
  • Reviews (165)
  • Photos (16)
  • Amenities
  • Room tips (25)
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165 people have reviewed this hotel

Traveler rating
    69
    58
    20
    11
    7
See reviews for
73
19
8
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Any
English first
Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed here at the Hyatt for a family trip in the Cincinnati area over the past weekend. We absolutely loved it! The staff was wonderful. It was a perfect location. The free hot breakfast saved us so much money. We took full advantage of the gym and pool. If we are ever in the area again, I will definitely... More

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Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Nichole C, I appreciate you taking time out of your day to comment about your recent stay at the Hyatt Place Cincinnati Northeast. I am happy to read that you enjoyed your stay with us. I will make sure to share your comments with the staff, and we look forward to seeing you and your family again next time you... More

Mayfield, Ohio
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel on a recent weekend trip to Kings Island. We arrived in Cincinnati a couple hours ahead of the 3:00 check-in time, but the staff was able to get us an early check in immediately. The room we had was two doubles and a pull out couch. Everything was very clean and comfortable. The decor was... More

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Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

DRob920, Thank you taking time out of your day to write about your experience at the Hyatt Place Cincinnati Northeast. I am glad that your enjoyed most of your stay with us. I will make sure to share your comments with my staff. We all hope to see you and your family again next time you are in town. More

Columbia, Tennessee
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has a great location and the staff was very helpful. Our room had a musty, sour milk smell that got progressively worse through our stay. We didn't mention it to the staff, but I'm sure they would have helped. If you are heading to Kings Island with the family, this is a good location.

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Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Psjoiner, Thank you very much for taking the time to comment about your stay and the Hyatt Place Cincinnati Northeast. I sincerely apologize about the bad smell in your room during your stay. I will share your comments with my housekeeping department and we will improve the room freshness. Please lets us know of any problems in the future as... More

Louisville, Kentucky, United States
Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I picked this hotel based on it's reviews in Trip Advisor. It did not disappoint. The hotel was in a great location. The hotel was very clean. As soon as we arrived to check in we were greeted by two friendly gentlemen at the front desk. (I wish I could remember their names because they were great.) They were welcoming... More

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Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Lydia R, Thank you for your comments about your recent stay at the Hyatt Place Cincinnati Northeast. I am very happy to hear that you enjoyed your experience. I will share the comments with my staff and we hope to see you again next time you are in town. More

Roselle, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The location is right off a busy street, but the traffic noise is not heard in the room. The location is near all types of restaurants, chains mostly, but you have a wide selection to choose from. They have Grater's ice cream location within walking distance. The entrance of the hotel has a series of tables and chairs on either... More

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Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

The_Kid_John_B, Thank you very much for writing comments about your recent stay at the Hyatt Place Cincinnati Northeast. I will make sure to share the positive comments about the staff and cleanliness with my employees. I will also do my best to address some of the other things you brought up in your review such as the beds and hot... More

Top Contributor
62 reviews 62 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We've stayed at this property many times, and we've always left very pleased. The property is clean, the staff are friendly, and the breakfasts okay. If there's any criticism, it would be the breakfast. A limited amount of choices is a downer and seating is hard to come by on busy mornings. But overall, we strongly recommend this property (and... More

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Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Huasobruto, I appreciate you taking time out of your day to comment about your recent stay at the Hyatt Place Cincinnati Northeast. I am glad you enjoyed your stay and also that you are loyal to this hotel. I apologize that your feel the breakfast options and seating are limited. Hyatt is always looking into ways of improving, so hopefully... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed June 2, 2014

Well this may be the 1 st review I can actually write 200 characters about, but the room I stayed at was fabulous , positioning of the furniture and the little separation wall to the bed was really pleasant for the eyes , and the position of the bed In front of the window was great, I could look out... More

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Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Robby K, Thank you very much for taking time to write a review about your recent stay at the Hyatt Place Cincinnati Northeast. I am glad to hear that you enjoyed the room. Please make sure stay with us again next time you are in Mason. I assure you that you will have the same experience in all our rooms!! More

McCordsville, Indiana
Top Contributor
74 reviews 74 reviews
24 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed May 28, 2014

The rooms were spacious, although the bathrooms were a little tight since the sink is outside the shower/toilet area. Double bed rooms have the tub while the king rooms have a walk in shower. All have mini-frigs and sink (but no microwave). The beds were very comfortable and both rooms were clean. They do only change linens every few days... More

Was this review helpful? Yes 1
Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Lizard4280, Thank you very much for the comments about your recent stay at the Hyatt Place Cincinnati Northeast. I will make sure I share these comments with my staff as we always enjoy hearing the positive comments. We all hope to see you again next time you are in the Mason area!! More

Minneapolis, Minnesota
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 25, 2014 via mobile

This was a great location to the event we were in town for. However it was the loudest hotel I have ever stayed in. They have rooms directly in the elevator lobby. All night you hear every word of every person waiting for the elevator. And to top it off it's tile so it echoes and reverberates so loudly. It's... More

Was this review helpful? Yes 2
Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Whitle, Thank you for taking the time to provide feedback on your stay at the Hyatt Place Cincinnati Northeast. I sincerely apologize about the noise level of the hotel and the room’s location. I also apologize that we were unable to move you to a less noisy room. It is our goal to ensure customer satisfaction for every guests stay... More

Toledo, Ohio
2 reviews
4 of 5 stars Reviewed April 26, 2014

I stayed here one night for business. Check-in was quick and convenient, the room was spacious and had all the key features. The wi-fi worked well and was fast enough for all web surfing. Breakfast was adequate. I would stay here again as I thought the price for the stay was an above average value.

Was this review helpful? Yes
Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Mikebrice, Thank you very much for providing us feedback about your recent stay at the Hyatt Place Cincinnati Northeast. I am glad that you enjoyed the hotel and the services provided. We hope you choose Hyatt Place for any future travel plans. Thank you for your business. More

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Additional Information about Hyatt Place Cincinnati-Northeast

Address: 5070 Natorp Boulevard, Mason, OH 45040 (Formerly AmeriSuites)
Phone Number:
Location: United States > Ohio > Warren County > Mason
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Cincinnati-Northeast 3*
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Also Known As:
Hyatt Place Cincinnati-Northeast Hotel Mason
Hyatt Place Mason
Hyatt Mason
Mason Hyatt
Hyatt Place Cincinnati-Northeast Mason, Ohio

16 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Mason #2 Family Hotel in Mason #3 Romantic Hotel in Mason #6 Business Hotel in Mason
Hotel Class
Number of rooms
128

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