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Hyatt Place Cincinnati-Northeast

#6 of 18 Hotels in Mason
Certificate of Excellence
GreenLeadersBronze level
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5070 Natorp Boulevard, Mason, OH 45040 (Formerly AmeriSuites)
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Hyatt Place Cincinnati-Northeast
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278 Reviews from our TripAdvisor Community

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Level Contributor
93 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Near a lot of attractions next store to some of the best ice cream in the Cincinnati area . Highly recommend . Staff is very kind and will make sure you and your family are taken care of . Breakfast in the mornings are always awesome !! Anytime we visit the cincy zoo and family near this is always my... More 

Helpful?
1 Thank ERIESFOODJUNKIE
laschroet
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The staff was very friendly. I did report a few minor issues that they said they would address (room #422). I found 4 japanese beetles crawling on the curtains and by the TV. The fridge was rattling pretty loudly unless turned completely off. The shower was not draining well. Again, all minor things and I trust they will address these... More 

Helpful?
Thank laschroet
Marysville, OH, United States
1 review
4 of 5 stars Reviewed 1 week ago

Very nice, clean, and comfortable room. Has all of the amenities one would want for an overnighter in the Mason area. Close to many eateries. Complimentary buffet breakfast has many basic options, pool is clean, rooms are very nice.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank John M
Mason, OH, United States
1 review
5 of 5 stars Reviewed 1 week ago

Staff was exceptionally friendly and attentive. Pool was large, beautiful, clean and refreshing. Breakfast was robust, healthy, and delicious. Room was large as was the TV. Bed was particularly inviting and very comfortable!

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Judith M
Greater Cincinnati
Level Contributor
69 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were house-hunting and had our small (20lb) dog with us. This is one of the *very* few hotels in the area that we could find that would allow him to stay with us and could accommodate all four of the humans comfortably as well. Located toward the southern end of one of the main roads through Mason (Mason-Montgomery), there... More 

Helpful?
Thank J E
buffalo, New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Visiting family in the Mason, Ohio area. Hotel close to many places to eat. Was very clean and well run. Breakfast buffet was very good and kept immaculately clean. Would highly recommend this hotel. The pool area was very nice Had a very minor light problem and immediately was fixed with follow up the next day to make surei was... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank travelor51
Knoxville, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

This Hotel and the staff I dealt with on my stay I would recommend if you need a place to stay traveling through this area of Ohio. The location was good for us- as we wanted to be north of town to avoid rush hour the next morning when we left to travel further north.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank James W
Lakewood, Colorado
Level Contributor
127 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed January 3, 2016

Spent a week at the hotel between Christmas and New Years. We arrived very late on Christmas and were able to get checked in quickly by a very friendly lady working the graveyard shift. There were 4 of us (2 adults/2 kids) and we reserved a room with two beds. Arriving in our room we were initially very happy as... More 

Helpful?
Thank FlyingSux
Ryan T, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Hello- I am sorry to hear that our accommodations did not meet your expectations. Unfortunately, although our hotel was recently renovated it did not address the concerns that you encountered during your stay. I understand the inconveniences that were caused as a result of your concerns and I can assure you that any issues within our control will be addressed... More 

DAYTON
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 3, 2016

Had I stayed on the first floor there would have been no problem, however, we were on the fifth floor with only one elevator working (and a slow one at that). Other than that, everything was fabulous. Nice bed, big TV, clean shower, and good location.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank LARRY B
Ryan T, Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Thank you for the great feedback, it is greatly appreciated. Please accept our apologies for the elevator issues. They have since been corrected. More 

Maineville, Ohio
1 review
5 of 5 stars Reviewed December 31, 2015

I was looking for a local, affordable place to take my daughter and her friends over Christmas break. Rooms were large and the sofa bed worked out great. Rooms and hotel were clean. The pool was clean and water was warm with plenty of seating and tables. All of the staff were extremely friendly.

Helpful?
Thank janmid
Ryan T, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Thanks for the great feedback! We look forward to accommodating your party in the future. More 

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