We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 18 Mason hotels

Hyatt Place Cincinnati-Northeast

3.0 of 5 Hotel   |   5070 Natorp Boulevard, Mason, OH 45040 (Formerly AmeriSuites)
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
50% Off Third Night
Hyatt Place Cincinnati-Northeast
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save Saved
You added Hyatt Place Cincinnati-Northeast to your Saves list
78%
Ranked #6 of 18 Hotels in Mason
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
Write a Review

175 reviews from our community

Traveler rating
    74
    60
    21
    13
    7
See reviews for
79
19
9
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (175)
  • Mar-May only
    (29)
  • Jun-Aug only
    (71)
  • Sep-Nov only
    (43)
  • Dec-Feb only
    (32)
All months
Oak Hill, Ohio
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We arrived at the hotel around 1:30am and were welcomed, in spite of the late hour, by a most hospitable young lady. The room was clean and spacious. The beds, including the fold-out sofa, provided luxurious comfort. We agreed the complimentary hot breakfast was very satisfying. Highly recommend this hotel to anyone.

Was this review helpful? Yes
Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Cherie C, Thank you very much for commenting about your recent stay at the Hyatt Place Cincinnati Northeast. I am very happy to read that you enjoyed your stay. I will make sure to share your comments with my staff. We look forward to your next visit to Mason Ohio!! More

North Aurora, Illinois
1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

Without a doubt, this is a top value for a hotel in the area and we've stayed at most of them. The staff make up for any deficiencies. The one and only real noteworthy negative is the insufferable, hard beds. If the beds EVER change to foam mattress, this place would be at the absolute top of my last for... More

Was this review helpful? Yes
Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Nls_deerhunter, Thank you very much for the comments about your recent stay at the Hyatt Place Cincinnati Northeast. I am glad to hear that you mostly enjoyed your stay and I will make sure to share your comments with my staff. Please know that the hotel is slated for a renovation next year and one of the items being replaced... More

Bourbonnais, Illinois
Contributor
13 reviews 13 reviews
5 of 5 stars Reviewed August 20, 2014

As soon as we pulled up to the hotel we had a good feeling this was going to be a nice hotel to stay at. When we walked into the lobby it was even better. Then we got to our room and Hyatt outdid itself. The room was more than functional with a special touch. The breakfast was outstanding and... More

Was this review helpful? Yes
Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Cmhasse, Thank you very much for providing us feedback about your recent stay at the Hyatt Place Cincinnati Northeast. I am very happy to hear that you thoroughly enjoyed the hotel. I will make sure to share your positive comments with my staff. We look forward to seeing you again next time you are in the city!! More

Sayville, New York
1 review
5 of 5 stars Reviewed August 7, 2014 via mobile

Was in town for work. Great place there is a few shopping center nearby. Sanchez was AMAZING!! Super friendly, up beat and so helpful with all my questions. There was another girl I had to deal with and while I was there when I was ordering dinner late one night. She was clearly not happy that I was getting food... More

Was this review helpful? Yes
Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Jcperry22, Thank you for your comments about your recent stay with us at the Hyatt Place Cincinnati Northeast. I will make sure to share your comments with Sanchez and the rest of the staff. I will also address the last part about the night shift employee not being happy about making food. You should never be made to feel bad... More

Charlottesville, Virginia
Top Contributor
54 reviews 54 reviews
48 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed August 5, 2014

This was my first stay at the Hyatt Place Cincinnati-Northeast. I checked-in without any issues and enjoyed my room during my stay. I used the gym was is small but they did have an elliptical like most Hyatt Places and that's all I needed to get my work-out in. I checked-out with no issues. I typically don't encounter any issues... More

Was this review helpful? Yes
Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Randy w, Thank you very much for the comments about your recent stay at the Hyatt Place Cincinnati Northeast. I will make sure to share your comments with my staff. We look forward to seeing you again next time you are in the city!! More

Toronto, Canada
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 3, 2014

I really like the Hyatt Place concept (although this one needs some attention) it's warm and fun. The rooms were comfortable and very clean. Beds and couch area were cozy. The staff seemed more interested in talking to each other than helping the guests. I found the staff generally disrespectful of the paying guests. The free breakfast was nice if... More

Was this review helpful? Yes 1
Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

TravelToLiveYes, Thank you for taking time out of your day to comment about your recent stay with us. I sincerely apologize that my staff did not give you or the other guests the attention you all deserve. That is certainly not acceptable and will not be tolerated. Please know that I have shared and addressed your comments with my entire... More

Top Contributor
86 reviews 86 reviews
22 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed July 24, 2014

We always search for a Hyatt Brand hotel while travelling so we were pretty familiar with how nice it would be. The hotel is updated, clean and spacious. I love that there's so much extra space in the rooms. It makes it really easy to relax. The beds are super comfy so it makes getting a good night's sleep easy.... More

Was this review helpful? Yes 1
Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Tccan, Thank you for visiting the Hyatt Place in Mason Ohio and taking the time to tell us about your stay. I am glad that you enjoyed your stay. Please know that I will share your comments with my staff. We hope to see you again next time you are in the area. More

Columbus, Ohio
1 review
2 of 5 stars Reviewed July 21, 2014

My family and I, and extended family members planned a Kings Island vacation and chose to stay at this hotel for its proximity to the amusement park. We were upset when our room was not cleaned when we returned from the park at 5pm! When we inquired as to why our room was not cleaned, we were told that the... More

Was this review helpful? Yes
Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Acr789, Thank you for taking time to comment about your recent stay at the Hyatt Place Cincinnati Northeast. I sincerely apologize that you did not enjoy your stay at the hotel. It is our goal to ensure total satisfaction for all our guests, and we clearly failed during your visit. Please know that I will share your comments with my... More

Indianapolis, Indiana
1 review
2 of 5 stars Reviewed July 20, 2014

We just returned from a two night stay at this hotel. I usually do not write reviews, but felt compelled to post one since our experience was not positive. When we booked our room, we requested early check in since we have three small children and were coming from out of town. We wanted to drop off our things to... More

Was this review helpful? Yes
Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Acr789, Thank you for taking the time out of your schedule to complete our Guest Survey. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that... More

1 review
5 of 5 stars Reviewed July 15, 2014

We arrived very early on Saturday since we were coming to town for a weekend visit to Kings Island. Our room was not ready but the gentleman that greeted us checked us in and gave us our room keys, to save us time when we came back in the evening after what was sure to be a long day at... More

Was this review helpful? Yes
Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Michelle M, Thank you very much for taking the time to tell us about your stay at the Hyatt Place Cincinnati Northeast. I am glad to hear that you enjoyed your stay with us. I will make sure to share your comments with my staff, it’s always nice to hear the positive comments. Again, thank you for your comments and... More

Do you own or manage Hyatt Place Cincinnati-Northeast?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hyatt Place Cincinnati-Northeast? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Place Cincinnati-Northeast

Address: 5070 Natorp Boulevard, Mason, OH 45040 (Formerly AmeriSuites)
Phone Number:
Location: United States > Ohio > Warren County > Mason
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Cincinnati-Northeast 3*
Number of rooms: 128
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Expedia, Hyatt Hotels Corporation, Priceline, Hotels.com, Reservation Counter, Odigeo and Tingo so you can book your Hyatt Place Cincinnati-Northeast reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Cincinnati-Northeast Hotel Mason
Hyatt Place Mason
Hyatt Mason
Mason Hyatt
Hyatt Place Cincinnati-Northeast Mason, Ohio

16 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (11)
Viewed
Bathroom (1)
Viewed
Room/suite (4)
Viewed
View from room (3)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Room/suite (3)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Hyatt Place Cincinnati-Northeast

Enlarge Map