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All 18 Mason hotels

Hyatt Place Cincinnati-Northeast

3.0 of 5 Hotel   |   5070 Natorp Boulevard, Mason, OH 45040 (Formerly AmeriSuites)
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Hyatt Place Cincinnati-Northeast
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78%
Ranked #6 of 18 hotels in Mason
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
  • Overview
  • Reviews (169)
  • Photos (16)
  • Amenities
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  • Room tips (26)
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169 people have reviewed this hotel

Traveler rating
    70
    59
    20
    13
    7
See reviews for
77
19
8
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Any
English first
Top Contributor
71 reviews 71 reviews
20 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 1 week ago

We always search for a Hyatt Brand hotel while travelling so we were pretty familiar with how nice it would be. The hotel is updated, clean and spacious. I love that there's so much extra space in the rooms. It makes it really easy to relax. The beds are super comfy so it makes getting a good night's sleep easy.... More

Was this review helpful? Yes
Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Tccan, Thank you for visiting the Hyatt Place in Mason Ohio and taking the time to tell us about your stay. I am glad that you enjoyed your stay. Please know that I will share your comments with my staff. We hope to see you again next time you are in the area. More

Columbus, Ohio
1 review
2 of 5 stars Reviewed 1 week ago

My family and I, and extended family members planned a Kings Island vacation and chose to stay at this hotel for its proximity to the amusement park. We were upset when our room was not cleaned when we returned from the park at 5pm! When we inquired as to why our room was not cleaned, we were told that the... More

Was this review helpful? Yes
Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Acr789, Thank you for taking time to comment about your recent stay at the Hyatt Place Cincinnati Northeast. I sincerely apologize that you did not enjoy your stay at the hotel. It is our goal to ensure total satisfaction for all our guests, and we clearly failed during your visit. Please know that I will share your comments with my... More

Indianapolis, Indiana
1 review
2 of 5 stars Reviewed 1 week ago

We just returned from a two night stay at this hotel. I usually do not write reviews, but felt compelled to post one since our experience was not positive. When we booked our room, we requested early check in since we have three small children and were coming from out of town. We wanted to drop off our things to... More

Was this review helpful? Yes
Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Acr789, Thank you for taking the time out of your schedule to complete our Guest Survey. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that... More

1 review
5 of 5 stars Reviewed 2 weeks ago

We arrived very early on Saturday since we were coming to town for a weekend visit to Kings Island. Our room was not ready but the gentleman that greeted us checked us in and gave us our room keys, to save us time when we came back in the evening after what was sure to be a long day at... More

Was this review helpful? Yes
Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Michelle M, Thank you very much for taking the time to tell us about your stay at the Hyatt Place Cincinnati Northeast. I am glad to hear that you enjoyed your stay with us. I will make sure to share your comments with my staff, it’s always nice to hear the positive comments. Again, thank you for your comments and... More

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed June 23, 2014

We stayed here at the Hyatt for a family trip in the Cincinnati area over the past weekend. We absolutely loved it! The staff was wonderful. It was a perfect location. The free hot breakfast saved us so much money. We took full advantage of the gym and pool. If we are ever in the area again, I will definitely... More

Was this review helpful? Yes
Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Nichole C, I appreciate you taking time out of your day to comment about your recent stay at the Hyatt Place Cincinnati Northeast. I am happy to read that you enjoyed your stay with us. I will make sure to share your comments with the staff, and we look forward to seeing you and your family again next time you... More

Mayfield, Ohio
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 22, 2014

We stayed at this hotel on a recent weekend trip to Kings Island. We arrived in Cincinnati a couple hours ahead of the 3:00 check-in time, but the staff was able to get us an early check in immediately. The room we had was two doubles and a pull out couch. Everything was very clean and comfortable. The decor was... More

Was this review helpful? Yes
Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

DRob920, Thank you taking time out of your day to write about your experience at the Hyatt Place Cincinnati Northeast. I am glad that your enjoyed most of your stay with us. I will make sure to share your comments with my staff. We all hope to see you and your family again next time you are in town. More

Columbia, Tennessee
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 22, 2014

This hotel has a great location and the staff was very helpful. Our room had a musty, sour milk smell that got progressively worse through our stay. We didn't mention it to the staff, but I'm sure they would have helped. If you are heading to Kings Island with the family, this is a good location.

Was this review helpful? Yes
Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Psjoiner, Thank you very much for taking the time to comment about your stay and the Hyatt Place Cincinnati Northeast. I sincerely apologize about the bad smell in your room during your stay. I will share your comments with my housekeeping department and we will improve the room freshness. Please lets us know of any problems in the future as... More

Louisville, Kentucky, United States
Contributor
18 reviews 18 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 21, 2014

I picked this hotel based on it's reviews in Trip Advisor. It did not disappoint. The hotel was in a great location. The hotel was very clean. As soon as we arrived to check in we were greeted by two friendly gentlemen at the front desk. (I wish I could remember their names because they were great.) They were welcoming... More

Was this review helpful? Yes
Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Lydia R, Thank you for your comments about your recent stay at the Hyatt Place Cincinnati Northeast. I am very happy to hear that you enjoyed your experience. I will share the comments with my staff and we hope to see you again next time you are in town. More

Roselle, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed June 19, 2014

The location is right off a busy street, but the traffic noise is not heard in the room. The location is near all types of restaurants, chains mostly, but you have a wide selection to choose from. They have Grater's ice cream location within walking distance. The entrance of the hotel has a series of tables and chairs on either... More

Was this review helpful? Yes
Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

The_Kid_John_B, Thank you very much for writing comments about your recent stay at the Hyatt Place Cincinnati Northeast. I will make sure to share the positive comments about the staff and cleanliness with my employees. I will also do my best to address some of the other things you brought up in your review such as the beds and hot... More

Top Contributor
77 reviews 77 reviews
19 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed June 12, 2014

We've stayed at this property many times, and we've always left very pleased. The property is clean, the staff are friendly, and the breakfasts okay. If there's any criticism, it would be the breakfast. A limited amount of choices is a downer and seating is hard to come by on busy mornings. But overall, we strongly recommend this property (and... More

Was this review helpful? Yes
Bo H, General Manager at Hyatt Place Cincinnati-Northeast, responded to this review

Huasobruto, I appreciate you taking time out of your day to comment about your recent stay at the Hyatt Place Cincinnati Northeast. I am glad you enjoyed your stay and also that you are loyal to this hotel. I apologize that your feel the breakfast options and seating are limited. Hyatt is always looking into ways of improving, so hopefully... More

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Additional Information about Hyatt Place Cincinnati-Northeast

Address: 5070 Natorp Boulevard, Mason, OH 45040 (Formerly AmeriSuites)
Phone Number:
Location: United States > Ohio > Warren County > Mason
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Cincinnati-Northeast 3*
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Also Known As:
Hyatt Place Cincinnati-Northeast Hotel Mason
Hyatt Place Mason
Hyatt Mason
Mason Hyatt
Hyatt Place Cincinnati-Northeast Mason, Ohio

16 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Mason #3 Romantic Hotel in Mason #5 Family Hotel in Mason #6 Business Hotel in Mason
Hotel Class
Number of rooms
128

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