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Comfort Suites - Kings Island

2.0 of 5 5457 Kings Center Dr, Mason, OH 45040
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Comfort Suites - Kings Island
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Comfort Suites - Kings Island
Comfort Suites - Kings Island
Comfort Suites - Kings Island
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127 reviews from our community

Traveler rating
    42
    47
    20
    6
    12
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74
11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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    (18)
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Medina, Ohio
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at the Comfort Suites Kings Island for many years--first just for getaways to the park. Now, I stay at the hotel for business trips in the area, as well. Very good value, especially in the off-season. Great staff, easy access to I-71, and right next to the park.

Was this review helpful? Yes
Tamara C, General Manager at Comfort Suites - Kings Island, responded to this review

Being right around the corner from Kings Island is great for our guests traveling on family vacations and trips to the park. What is even better is when those guests enjoy their stay at our property so much that they choose our hotel over others for different travel reasons such as business and personal trips. Thank you so much for... More 

Ohio
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is my preferred hotel to stay in when my work brings me to the Mason area. My rooms have always been clean, the bed comfortable, the wifi reliable, and there is a nice selection of food for breakfast. My rooms have also been quiet as well. For this November stay, my room was right next to the elevator and... More 

Was this review helpful? Yes
Tamara C, General Manager at Comfort Suites - Kings Island, responded to this review

On behalf of the Comfort Suites, thank you for your review! It pleases us tremendously to know that you choose our hotel to accommodate your work trips. Our entire staff, from the front desk to housekeeping, prides itself on providing a clean, comfortable environment that our guests can enjoy. We are so glad you could take a moment to share... More 

Columbus, Ohio
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 18, 2014

I have stayed at this hotel several times (approx. 5)for an all girls weekend. Not a bad hotel, clean and close to the highway for easy access (noise is not a factor). This particular weekend, remodeling of the hotel was going on. Parking lot was being used as a make-shift warehouse, so that left no place for the guests to... More 

Was this review helpful? Yes
Tamara C, Front Office Manager at Comfort Suites - Kings Island, responded to this review

Thank you for your feedback, it is always appreciated. Although, the remodeling and bathtub installation was being conducted at the Comfort Inn on Fields Ertle, I would like to apologize to you for the inconvenience you experienced at that location. To eliminate any further confusion on this issue I would love to speak with you in person. If you could... More 

Cleveland, Ohio
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 12, 2014

We have stayed here consecutively for the last 3 years because it is perfect for us. This site is perfectly located two minutes from Kings Island Amusement Park, some eateries are surrounding it within walking distance. The price is very cost-effective. The rooms have been updated and are very spacious for two queens with a sofa. All rooms have a... More 

Was this review helpful? Yes
Tamara C, General Manager at Comfort Suites - Kings Island, responded to this review

Thank you so much for taking the time to review your stay with us! We truly appreciate your kind words. Knowing that our hotel provides the experience you are looking for makes all of our hard work, here at the Comfort Suites, worth it. In regards to breakfast, we will definitely do our best to expand the selection so that... More 

Seymour, Tennessee, United States
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 8, 2014

We planned a weekend getaway to Kings Island. We wanted to stay close by, have an indoor pool, and not pay a fortune. This place was perfect! It is very close to the park. The rooms were nice, and they were clean. The pool was nice for a typical hotel indoor pool. And the price was very reasonable! We will... More 

Was this review helpful? Yes
Tamara C, Front Office Manager at Comfort Suites - Kings Island, responded to this review

From all of us here at the Comfort Suites, thank you for your review! We are pleased to hear you were able to take advantage of our close proximity to the park. As far as our rooms, our housekeeping staff takes the time to ensure that the rooms are clean and comfortable for each guest. We are so glad that... More 

Pataskala, Ohio
2 reviews
3 of 5 stars Reviewed September 3, 2014

The room was average clean. Sink and tub could have used an update, had a lot of wear and tear which made it look not so clean. We had to change rooms 3 times due to broken pull out sofa's. The staff was soso nice and soso helpful. The breakfast was just your average pastry and bagel breakfast.

Was this review helpful? Yes
Tamara C, General Manager at Comfort Suites - Kings Island, responded to this review

Here at the Comfort Suites we appreciate any and all feedback in regards to your stay with us. First and foremost, we would like to apologize that your visit was not up to par with your expectations. We are definitely working to upgrade all of our amenities so as not to present our guests with unsatisfactory items. In regards to... More 

Waynetown
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 25, 2014 via mobile

Stayed the 22 and 23 with our grandkids and our son for a company picnic at kings island.Room was clean and beds were comfy. Close to kings island. Staff was very helpful and friendly. Lots to chose from for their breakfast. Will definetly stay here again.

Was this review helpful? Yes 3
Tamara C, General Manager at Comfort Suites - Kings Island, responded to this review

Thank you so much for your review! We are so pleased to hear that you were able to take full advantage of our close proximity to Kings Island for your visit. We do our utmost to provide a friendly environment for each and every one of our guests. Once again, thank you very much for taking the time to give... More 

2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 6, 2014

The hotel and staff were great. We are planning to stay there again next year.After having left the Kings Island Hotel and Conference because of their complete lack of cleanliness....Comfort Suites was a complete breath of fresh air. The rooms are clean and spacious. The staff was helpful and quite accommodating. They also serve a full breakfast in the morning... More 

Was this review helpful? Yes 2
Tamara C, General Manager at Comfort Suites - Kings Island, responded to this review

Thank you so much for taking the time to review our hotel! We are so pleased to be able to accommodate you and your family after the stress of an unsatisfactory stay elsewhere. Our front desk staff, along with our housekeeping staff, prides itself on providing the utmost service and care for each and every one of our guests staying... More 

Contributor
13 reviews 13 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 4, 2014

Our family stayed 2 nights in this hotel for a trip to Kings Island. We have three children under 6 and the room had plenty of space for them to play and relax. The fridge in the room was great too. The indoor pool was great for the kids. Breakfast was also good. Definitely recommend this place and we will... More 

Was this review helpful? Yes 2
Tamara C, General Manager at Comfort Suites - Kings Island, responded to this review

We are so happy to hear that you had a satisfying stay here at the Comfort Suites! It is our goal to provide a clean, spacious environment for our guests to enjoy during their visit. It is wonderful knowing that your children were able to enjoy the room, as well as our indoor pool. Nothing makes us happier than a... More 

Knoxville, Tennessee
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 2, 2014

This is a nice place to stay for a Kings Island trip. We could see the fireworks at Kings Island from the hotel. The hotel is clean, modern, very comfortable beds and linens. But, feedback for management to make an improvement..... I went to the lobby/breakfast area at 6:30am to get some work done while my family slept in. Three... More 

Was this review helpful? Yes 2
Tamara C, General Manager at Comfort Suites - Kings Island, responded to this review

Thank you so much for your review! We appreciate all feedback from our guests and take all comments and concerns into consideration. We are so pleased that you enjoyed your stay!. In regards to the radio situation, it is common practice here at the Comfort Suites to have the radio turned off when the TV is on in order to... More 

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Additional Information about Comfort Suites - Kings Island

Address: 5457 Kings Center Dr, Mason, OH 45040
Phone Number:
Location: United States > Ohio > Warren County > Mason
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites - Kings Island 2*
Number of rooms: 79
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Also Known As:
Comfort Suites- Kings Island Hotel Mason
Comfort Suites Mason
Mason Comfort Suites
Comfort Suites - Kings Island Mason, Ohio
Hotel Style:
#4 Family Hotel in Mason

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