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All 18 Mason hotels

Comfort Suites - Kings Island

2.0 of 5 Hotel   |   5457 Kings Center Dr, Mason, OH 45040
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71%
Ranked #6 of 18 hotels in Mason
A recent review
4 of 5 stars reviewed yesterday
SuzieQ6578 Lockport, New York
  • Overview
  • Reviews (117)
  • Photos (28)
  • Amenities
  • Room tips (19)
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117 people have reviewed this hotel

Traveler rating
    37
    44
    18
    6
    12
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68
11
4
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Lockport, New York
Contributor
14 reviews 14 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

The exterior and interior of the hotel was very well maintained. The staff was extremely friendly and very helpful. We stayed for two nights at this location. The rooms were spacious and many amenities. My only compliant would be the size of the pool. A little bit on the small side, but there was a pool. There were always people... More

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Louisville, Kentucky
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I took my 8 year old daughter to King's Island. After searching on the internet, I decided on this place. Great Wolf Lodge would have been wonderful, but it was expensive. We were going to spend most of our time at the amusement park, so the extra activities at Great Wolf would have been wasted on us.... More

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Toledo, Ohio
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed 3 nights to visit Kings Island and found this hotel to be everything we needed. The 2 bed room with pull out sofa accommodated the 5 of us. Hotel was clean and tidy, staff was friendly, nice pool and gym area. There was plenty of food at the breakfast, and the employee was working hard to keep everything... More

Was this review helpful? Yes 3
Tamara C, General Manager at Comfort Suites - Kings Island, responded to this review

Thank you so much for taking the time to review your stay at the Comfort Suites! We appreciate any and all feedback that you may have, and to hear that your stay was excellent is everything to us. Our entire staff does their utmost to provide a clean, safe and friendly environment for all of our traveling guests to enjoy.... More

Mishawaka, Indiana, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After staying 2 nights at the Great Wolf Lodge, we moved to this hotel for the last night. The price was great, the room accommodated all five in my family, it was very close to Kings Island, & it included breakfast! Also, the beds and pillows were more comfortable than the GWL. The front desk staff was very friendly.

Was this review helpful? Yes 3
Tamara C, General Manager at Comfort Suites - Kings Island, responded to this review

We are so pleased to hear about your great experience with us here at the Comfort Suites! Thank you so much for taking the time to give us your feedback regarding your stay. We enjoy providing a clean, safe environment with friendly services for each and every one of our guests. We hope to have you back should you find... More

Charleston, West Virginia
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Began our third stay in 5 years at the Comfort Suites Kings Island on Thursday evening, July 3rd. We had great experience the last 2 times and expected the same. We were sadly mistaken. Walked into room and were welcomed with a smell...and it only got worse. Here is the list: Dirty shower (pubic hairs all over the tub), bathtub... More

Was this review helpful? Yes 2
Tamara C, General Manager at Comfort Suites - Kings Island, responded to this review

On behalf of the Comfort Suites and myself, I deeply and sincerely apologize for the quality of your stay with us. We share in your disappointment of the room in which you stayed. We hold the highest of standards for our housekeeping staff in order to provide a clean and comfortable environment for each and every one of our guests.... More

Indianapolis, Indiana
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We've had many vacations and have stayed at many hotels, but since we've found Comfort Inns and Suites, we won't stay elsewhere. These are the only hotels for us! The room in Mason, Ohio (King's Island) was clean, the beds were comfortable with plenty of pillows, the room was dark (pet peeve of mine) and breakfast was scrumptious. My husband... More

Was this review helpful? Yes 2
Tamara C, General Manager at Comfort Suites - Kings Island, responded to this review

Thank you so much for your review! It is wonderful to know that you enjoyed your stay at the Comfort Suites. We pride ourselves on providing a friendly, comfortable place to call your home away from home. We are so pleased to hear that you enjoyed your room and also the breakfast experience. Again, thank you so much for taking... More

Brunswick, Ohio
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

Check in was at 3pm, we arrived at 4pm and our room STILL wasn't ready. They had us wait in the lobby until 4:30 while they changed the beds and cleaned the room. Upon entering the room, the security lock on the inside was busted off and the bathroom still had a dirty washcloth in the tub. There was paint... More

Was this review helpful? Yes
Tamara C, General Manager at Comfort Suites - Kings Island, responded to this review

First and foremost, I'd like to apologize for the unpleasant stay you had at the Comfort Suites. There is absolutely no excuse for the issues you experienced. The specific problems with the room are not pursuant to our housekeeping standards in the slightest. We pride ourselves on keeping a clean, comfortable environment for our guests to enjoy. There is no... More

Quincy, Illinois
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here two nights on our trip to King's Island, which was about one mile away. The rooms were very clean and I witnessed staff cleaning throughout the day. The room was very large for the price. The pool was very small, but we didn't use it. My only complaint was the size of the breakfast area. It was... More

Was this review helpful? Yes 1
Tamara C, Manager at Comfort Suites - Kings Island, responded to this review

On behalf of the Comfort Suites, thank you so much for taking the time to review our property! It always pleases us to hear that our property met your expectations and that your time spent with us was enjoyable. We always welcome feedback, positive or negative, in order to better suit our guests' needs. We are actively working to improve... More

Lima, Ohio
1 review
5 of 5 stars Reviewed 4 weeks ago

First we went to Kings Island Resort. After our second room was a disaster we decided to find another hotel. Comfort Inn was wonderful and even less expensive than out nasty room at the resort. We would definitely stay here again.

Was this review helpful? Yes
Tamara C, Manager at Comfort Suites - Kings Island, responded to this review

Thank you so much for your review! We absolutely love to hear that our property met your expectations after your previous bad experience elsewhere. We pride ourselves on keeping a fresh, clean property for our guests to enjoy and we hope that you chose to stay with us again in the future! Thank you again. More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 22, 2014

This room was exactly what I expected, clean, comfortable, and spacious. Breakfast was good. Super close Kings Island. Close to lots of good restaurants. We got a room with a Jacuzzi. It was a true two person Jacuzzi. And we were able to watch the Kings Island fireworks from our room which was nice.

Was this review helpful? Yes
Tamara C, General Manager at Comfort Suites - Kings Island, responded to this review

On behalf of everyone at the Comfort Suites, thank you so much for your review! We love hearing that your Jacuzzi room was everything you expected. It is wonderful to know you were able to enjoy the fireworks from the comfort of your room and that our proximity to local restaurants was beneficial to your stay. Again, thank you for... More

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Additional Information about Comfort Suites - Kings Island

Address: 5457 Kings Center Dr, Mason, OH 45040
Phone Number:
Location: United States > Ohio > Warren County > Mason
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites - Kings Island 2*
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Also Known As:
Comfort Suites- Kings Island Hotel Mason
Comfort Suites Mason
Mason Comfort Suites
Comfort Suites - Kings Island Mason, Ohio

28 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#4 Family Hotel in Mason
Hotel Class
Official Description (provided by the hotel)
The hotel features full suites complete with refrigerators, microwaves, coffee makers, hair dryers, irons, ironing boards, sofa sleepers, 32-inch high definition televisions, and working and living areas. An extended stay is no problem. Select suites come equipped with recliners and kitchen facilities. In addition, rooms that feature two-person hot tubs in the living areas are available. Guest laundry facilities are located on the property. Ample parking is available and can accommodate most cars, trucks or buses. The perfect location and convenient access to area attractions make the Comfort Suites hotel a great place for business and leisure travelers in the Mason area. Make a reservation with us today and enjoy all we have to offer. ... more   less 
Number of rooms
79

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