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Comfort Suites - Kings Island

#8 of 18 Hotels in Mason
Certificate of Excellence
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5457 Kings Center Dr, Mason, OH 45040
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Comfort Suites - Kings Island
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144 Reviews from our TripAdvisor Community

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Traveler rating
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    7
    13
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84
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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    (144)
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    (23)
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Millersville, Pennsylvania
Level Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed yesterday NEW

Extremely disappointed in this hotel! Based on other reviews I thought it would be a good place to stay, but we arrived to find a dirty, smelly room. When we opened the door we were met with a strong stale smell that permeated everything. We also found a used towel beside the microwave. Since we didn't have a bathmat in... More 

Was this review helpful? Yes
Smyrna, Tennessee
2 reviews
3 of 5 stars Reviewed 1 week ago

The good. The room was clean and modern and had large bathroom The hotel is close to Kings Island. Breakfast was good and included waffles, ham, eggs, oatmeal, cereal, apples. The bad. The sofa bed was very uncomfortable. We made our reservation online and did not put in our AAA information at the time. We presented our AAA at check... More 

Was this review helpful? Yes
Tamara C, Guest Relations Manager at Comfort Suites - Kings Island, responded to this review

Thank you for the review. I appreciate you staying here and I will discuss this with our team. More 

Dix Hills, New York
2 reviews
1 of 5 stars Reviewed 1 week ago

Got a discount coupon from the travel center near the highway. It was an average, non-holiday Tuesday night and they would not honor the coupon. Reason? None. They were going to charge me twice....TWICE....what the coupon promised.

Was this review helpful? Yes
Tamara C, Guest Relations Manager at Comfort Suites - Kings Island, responded to this review

Thank you for the review. I will share this with the team and apologize for any inconvenience this may have caused you. Again thank you for staying with us. More 

Newark, Ohio
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was our 2nd visit. We reserved 2 adjoining rooms. The rooms were spacious the beds were very comfortable. And a hot breakfast was awesome. Lots to choose from. We will be visiting again in the near future.

Was this review helpful? Yes 1
Tamara C, Guest Relations Manager at Comfort Suites - Kings Island, responded to this review

Thank you for the review. We appreciate that you have stayed with us twice and this is why we enjoy doing what we do. We very much look forward to seeing you in the near future and I will share this review with the team. And again we thank you for staying with us. More 

Huron, Ohio
Level Contributor
214 reviews
138 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our return trip to Kings Island and Comfort Suites Mason, OH did not disappoint. Tamara and her crew all did their best to provide us with a quality stay. This location is quite busy with Kings Island guest, sports teams and such so plan accordingly when visiting the breakfast area, pool, etc., as things can get a little hectic and... More 

Was this review helpful? Yes
Tamara C, Guest Relations Manager at Comfort Suites - Kings Island, responded to this review

Thank you for the review and we are very happy you enjoyed your stay. The staff thanks you for staying with us and we hope to see you again in the future. I will share this review with our team. More 

Central Indiana
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 12, 2015

This was a standard hotel. Staff was very nice and friendly. We had plenty of towels and pillows when we got in our room. Both the towels and the pillows were nice and soft and fluffy! The entire room was nice and clean. The price was great for our room. Fridge, microwave and coffee maker were all in the room.... More 

Was this review helpful? Yes 3
Tamara C, Guest Relations Manager at Comfort Suites - Kings Island, responded to this review

Thank you for the review. The staff thanks you for staying at our hotel and we do take pride and enjoy what we do. And with your review this is why we do what we do and find this most rewarding. I will share this with our team and look forward to seeing you in the future. More 

Brighton, Michigan
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 6, 2015

Conveniently located to Kings Island which was nice after 12 hours of walking around. Rooms were clean, beds comfortable and the food was not bad at all. The folks working the continental breakfast were very friendly as was the front desk during our entire stay. The only bummer was that the pool was small and there was NO HOT TUB!... More 

Was this review helpful? Yes 1
Tamara C, Guest Relations Manager at Comfort Suites - Kings Island, responded to this review

Thank you for the review. The staff thanks you for staying here and are very happy you had a comfortable stay. I apologize for the room issue and will discuss this with the team. We look forward to seeing you in the future when going to Kings Island or just passing thru. More 

Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 20, 2015

A very nice, conveniently located hotel. My family of five, including 3 kids, had plenty of room to move around and stay comfortable. The beds, including the sleeper sofa, was very comfortable to sleep on. Breakfast was just a normal breakfast, but at least there were different selections, including some hot foods. The hotel is priced very fairly, I believe,... More 

Was this review helpful? Yes 1
Tamara C, Guest Relations Manager at Comfort Suites - Kings Island, responded to this review

Thank you for the review. The hotel staff thanks your family for staying here and are happy you had a comfortable stay. I will share this review with our staff and look forward to seeing you again in the future. More 

Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 25, 2015

Anyone who has ever read any of my reviews knows my motto, Red Lobster tastes, McDonalds budget. I liked the room, it was spacious. The breakfast was extensive and flavorful. Good location and they have an indoor pool. Staff courteous and check in/out easy. Now the bad. Bathroom was not cleaned after last occupant. I found used soap and black... More 

Was this review helpful? Yes 2
Tamara C, Guest Relations Manager at Comfort Suites - Kings Island, responded to this review

Thank you for the review. I apologize for all the issues you had while staying here and will discuss these issues with our team. Again the staff thanks you for staying at our hotel. More 

cincinnati
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 22, 2015 via mobile

Excellent location in immediate proximity to King Island & Great Wolf Lodge, was pleasantly surprised during our stay. In comparison to other hotels in this class, bedding was far superior with quality mattress & an abundance of pillows. Bathroom towels were thick & plentiful for our family as well. Breakfast was better than the standard continental fare & staff was... More 

Was this review helpful? Yes 2
Tamara C, Guest Relations Manager at Comfort Suites - Kings Island, responded to this review

Thank you for the review. The staff thanks you for staying here and for using the terms nice value and pleasantly surprised in your review as this definitely means we are doing what we enjoy doing and that is making your stay a great stay. We look forward to seeing you in the future. More 

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