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Comfort Suites - Kings Island

#8 of 18 Hotels in Mason
Certificate of Excellence
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5457 Kings Center Dr, Mason, OH 45040
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Best prices for: 1 room 1 guest
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Comfort Suites - Kings Island
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139 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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    (23)
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Central Indiana
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a standard hotel. Staff was very nice and friendly. We had plenty of towels and pillows when we got in our room. Both the towels and the pillows were nice and soft and fluffy! The entire room was nice and clean. The price was great for our room. Fridge, microwave and coffee maker were all in the room.... More 

Was this review helpful? Yes 3
Tamara C, Guest Relations Manager at Comfort Suites - Kings Island, responded to this review

Thank you for the review. The staff thanks you for staying at our hotel and we do take pride and enjoy what we do. And with your review this is why we do what we do and find this most rewarding. I will share this with our team and look forward to seeing you in the future. More 

Brighton, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Conveniently located to Kings Island which was nice after 12 hours of walking around. Rooms were clean, beds comfortable and the food was not bad at all. The folks working the continental breakfast were very friendly as was the front desk during our entire stay. The only bummer was that the pool was small and there was NO HOT TUB!... More 

Was this review helpful? Yes 1
Tamara C, Guest Relations Manager at Comfort Suites - Kings Island, responded to this review

Thank you for the review. The staff thanks you for staying here and are very happy you had a comfortable stay. I apologize for the room issue and will discuss this with the team. We look forward to seeing you in the future when going to Kings Island or just passing thru. More 

Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 20, 2015

A very nice, conveniently located hotel. My family of five, including 3 kids, had plenty of room to move around and stay comfortable. The beds, including the sleeper sofa, was very comfortable to sleep on. Breakfast was just a normal breakfast, but at least there were different selections, including some hot foods. The hotel is priced very fairly, I believe,... More 

Was this review helpful? Yes 1
Tamara C, Guest Relations Manager at Comfort Suites - Kings Island, responded to this review

Thank you for the review. The hotel staff thanks your family for staying here and are happy you had a comfortable stay. I will share this review with our staff and look forward to seeing you again in the future. More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 25, 2015

Anyone who has ever read any of my reviews knows my motto, Red Lobster tastes, McDonalds budget. I liked the room, it was spacious. The breakfast was extensive and flavorful. Good location and they have an indoor pool. Staff courteous and check in/out easy. Now the bad. Bathroom was not cleaned after last occupant. I found used soap and black... More 

Was this review helpful? Yes 2
Tamara C, Guest Relations Manager at Comfort Suites - Kings Island, responded to this review

Thank you for the review. I apologize for all the issues you had while staying here and will discuss these issues with our team. Again the staff thanks you for staying at our hotel. More 

cincinnati
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 22, 2015 via mobile

Excellent location in immediate proximity to King Island & Great Wolf Lodge, was pleasantly surprised during our stay. In comparison to other hotels in this class, bedding was far superior with quality mattress & an abundance of pillows. Bathroom towels were thick & plentiful for our family as well. Breakfast was better than the standard continental fare & staff was... More 

Was this review helpful? Yes 2
Tamara C, Guest Relations Manager at Comfort Suites - Kings Island, responded to this review

Thank you for the review. The staff thanks you for staying here and for using the terms nice value and pleasantly surprised in your review as this definitely means we are doing what we enjoy doing and that is making your stay a great stay. We look forward to seeing you in the future. More 

Marion, Illinois
Level Contributor
126 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed March 10, 2015

I am sure this place gets a lot of wear and tear from families on vacation. It shows. It is not a bad place but it is getting a bit worn. It was clean enough and the room was a good size. If you are going to Kings Island the location is great, I could see roller coasters from my... More 

Was this review helpful? Yes
Tamara C, Guest Relations Manager at Comfort Suites - Kings Island, responded to this review

Thank you for the review. We will be doing some renovationsin the near future and I will discuss this review with the team. Thank you for staying here. More 

Chapel Hill, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 8, 2015

Nice. Basic motel, uninspired exterior, small lobby, but tasteful, not worn out. Elevator carpet was on life support. Hallway carpeting and room carpeting not new, but OK. Good size room, nice bed, above grade bedding. Quiet, clean.

Was this review helpful? Yes 2
Tamara C, Guest Relations Manager at Comfort Suites - Kings Island, responded to this review

Thank you for the review. I am sorry there were issues with the carpet and will discuss this with the team and good or bad reviews this tells us what we are doing right and what we are doing wrong. We thank you for staying at our hotel. More 

Rochester
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed February 3, 2015

Stopped here on our way to Florida from western NY. Greeted by friendly staff and given a room on the third floor. Beautiful well appointed room, clean and comfy. Breakfast was very good and the staff member who takes care of the breakfast room was super efficient and friendly. We were so impressed with everything in this hotel that we... More 

Was this review helpful? Yes
Tamara C, Guest Relations Manager at Comfort Suites - Kings Island, responded to this review

Thank you for the review. It is very satisfying to the staff when a guest stays with us for the first time and enjoys their stay as you did and comes back and stays again. I will share this with the staff and look forward to seeing you again when on your way to Florida. More 

Huber Heights, Ohio
2 reviews
5 of 5 stars Reviewed January 31, 2015 via mobile

Wonderful stay and well priced. Front desk staff went beyond by looking for floaties for my son to use in the pool, then called to tell him they found some. Very sweet. Breakfast was yummy. Room was clean. Couldn't ask for a better experience.

Was this review helpful? Yes
Tamara C, Guest Relations Manager at Comfort Suites - Kings Island, responded to this review

Thank you for the review. This is why we do what we do. I will share this with the team and we look forward to seeing you in the future and again thank you for staying with us. More 

Carbondale, Illinois
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 26, 2015

After a 14-hour drive from Shelter Island, NY through rain and snow, it was great walking in to a warm, friendly greeting. Our rooms were ready and the keys ready to go. Looking around the bathrooms this appears to be an older property, but if so it has been redone and well-maintained. Our rooms were clean and comfortable - just... More 

Was this review helpful? Yes
Tamara C, Guest Relations Manager at Comfort Suites - Kings Island, responded to this review

Thank you for the review. The staff thanks you for staying here and we are happy you had a comfortable stay. I will discuss the breakfast issue with the team and show this review to our team. We look forward to seeing you in the future. More 

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