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Holiday Inn Express Hotel & Suites Marysville

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411 Allenby Drive, Marysville, OH 43040 (Formerly Sunshine Hospitality Marysville)
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Holiday Inn Express Hotel & Suites Marysville
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Holiday Inn Express Hotel & Suites Marysville
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26 reviews from our community

Traveler rating
    11
    9
    2
    3
    1
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10
3
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3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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Contributor
16 reviews 16 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This was a great stay. The rooms are clean and comfy. The staff were very friendly and accommodating. My only negative was that, at best, my shower was only lukewarm!! However, my sister stayed during the same visit on a different floor and she said he had hot water! It was a great visit!

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GuestGold, General Manager at Holiday Inn Express Hotel & Suites Marysville, responded to this review

Dear Denise, Thank you for staying with us and your nice comments. I will look into the water temperature issue to see what the problem was. Thank you again for staying with us! Ed L. General Manager Holiday Inn Express Marysville More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

Wonderful stay, from the minute we walked in, all the staff, including the owner, were so nice and all the staff made a point to say hello, good morning, etc. The housekeeper Mariesa even left a little note saying have a great stay, I thought that added a special touch to their friendly atmosphere. Room and hotel were very clean,... More 

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GuestGold, General Manager at Holiday Inn Express Hotel & Suites Marysville, responded to this review

Dear Valued Guest, Thank you very much for taking the time to give us your nice feedback! I am happy to hear your comments about the staff and hotel grounds. We appreciate your business and hope to see you soon! Ed L. General Manager Holiday Inn Express Marysville, Ohio More 

1 review
2 of 5 stars Reviewed February 21, 2015

This hotel looks nice but theres are alot of things not done correct the lock on the door is about to fall off there were three screws now just one. The toilet seat is not fastened down correctly it slides back and fourth really badly you could get hurt easily. The air vent on the Jacuzzi tub is rusted out... More 

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535T0m_J, General Manager at Holiday Inn Express Hotel & Suites Marysville, responded to this review

Dear Dillion, Thank you for taking the time to give us your feedback. An unsatisfied stay is never acceptable and I will have noted your issues and will take appropriate action. Thank you again as your feedback helps us improve our hotel for all guest stays. Sincerely, Ed General Manager More 

Temple, Georgia
2 reviews
4 of 5 stars Reviewed February 5, 2015

I travel to Marysville frequently and always at the Holiday Inn there. Typically I have had good stays pretty much every visit. Rooms have always been clean and the customer service has also been very good except for one incident. During a stay a few months ago I was using the iron in the room and it spit out some... More 

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535T0m_J, General Manager at Holiday Inn Express Hotel & Suites Marysville, responded to this review

Dear Chad, Thank you for taking the time to give us your feedback. I will meet with our housekeeping staff and maintenance about checking the irons for any left over water. Thank you for bringing this to my attention and thank you for being a loyal guest! Sincerely, Ed General Manager More 

Rossville
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 9, 2015

This Hotel is kind of off the beaten path, but we had just stayed at a Holiday Inn Express & Suites in Grand Rapids Michigan, and loved it so we decided we would try out brand loyalty. Upon check in, there was a poorly dressed, non uniformed man behind the desk with the female staff member. I said I would... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Marysville, responded to this review

Dear Jeremiah F, Thank you for leaving a comprehensive review, highlighting not only the bad but also the good points of your stay. It is lovely to hear you liked the breakfast and the kids enjoyed the pool and you found the beds comfortable. However, we regret letting you down on some aspects of your stay. We have taken note... More 

Twinsburg, Ohio
Top Contributor
68 reviews 68 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 29, 2014

The Holiday Inn Express seems to be a little worn around the edges and not up the high standards of a typical HIE experience, but it was still a great stay. The front desk person was nice and processed my reservation quickly. The hotel looked clean from outside as well as into the interior and I noticed how nice the... More 

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Waterford, Wisconsin, United States
Top Contributor
117 reviews 117 reviews
70 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed September 30, 2014

After more than a week of traveling I was getting road weary and decided to stop in Marysville, Ohio for a place to stay. There were several properties to choose from but I selected this one based upon a very positive experience at my last Holiday Inn Express. I didn't call ahead and didn't know the rates and when I... More 

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Chillicothe, Ohio
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 27, 2014

This was a nice, quiet hotel. Very convenient location. The big problem was the breakfast. When we went to eat with an hour left in the breakfast timeframe there wasn't any food. The comment was made by a staff member that someone didn't put food out to defrost. The breakfast at Holiday Inn Express is usually great so this was... More 

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Florence, AL
Top Contributor
75 reviews 75 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 16, 2014

Two friends and I stayed 4 nights at the Holiday Inn Express. We had a suite (2 beds and an area with a sofa and desk). The staff was very friendly and accommodating. The beds were very comfortable and we slept soundly. In fact, I was amazed at how quiet the motel was - I did not hear any doors... More 

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Moorefield, WV
1 review
5 of 5 stars Reviewed August 18, 2014

Very clean rooms and excellent service! Will use in the future! My husband stays here a lot while he's hunting here. We always prefer Holiday Inn Express over any other hotels as long as its available!

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