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BEST WESTERN PLUS University Inn

2.5 of 5 2117 Marion Mt. Gilead Road, Marion, OH 43302 (Formerly Magnuson Hotel University Inn)
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Certificate of Excellence 2014
BEST WESTERN PLUS University Inn
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BEST WESTERN PLUS University Inn
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76 reviews from our community

Traveler rating
    39
    21
    7
    4
    5
See reviews for
25
11
6
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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    (17)
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Twin Cities
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the 3rd year in a row that we stayed at the Best Western Plus in Marion, Ohio. The hotel has maintained it excellent rating with us because it continues to have very friendly staff, very clean and comfortable rooms. The shower and toilet functioned well. The room was clean and had no odd odors. We will stay here... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is the only hotel I stay in when I visit my family. Very happy with the rooms. Staff is excellent and the hotel is extremely quiet. I don't ever consider staying at another hotel when I am in Marion, OH.

Review collected in partnership with Best Western

Was this review helpful? Yes
Lima, Ohio
2 reviews
1 of 5 stars Reviewed 2 weeks ago

The Jacuzzi jets did not work. The shower screamed when it ran, The temp was set to 63 (and it was -10 outside) the night manager told me to talk to the day manger. the day manager said to talk to "Her" manager. she wasn't there but would call me the next day. She did not. I called back, was... More 

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stopped for a night on our way through Ohio and were totally satisfied. The facility is clean and was quiet that evening. The room was updated and well appointed; the bed was very comfortable; the bathroom was spotless with terrific hot water. We'll be back.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Blacklick, United States
1 review
5 of 5 stars Reviewed January 8, 2015

I felt comfortable and the room was clean. Being a light sleeper, I did sleep pretty well considering I was not at home. Staff helpful and friendly. Breakfast was yummy and there was a good selection of food.

Review collected in partnership with Best Western

Was this review helpful? Yes
Management_BWP, General Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Jonell, Thank you so much for your great review, we value you as a customer and hope to see you again Thanks for Choosing Best Western Plus Marion More 

Saint Augustine, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 6, 2015

Had a couple night stay for a job interview. The area had a lot of basic shops and restaurants around. Friendly staff and nice indoor pool area. For whatever reason there were very few guests when I stayed there. One of the nights only 5 cars in the parking lot.

Was this review helpful? Yes
Management_BWP, General Manager at BEST WESTERN PLUS University Inn, responded to this review

Josh, Thank you for the great review and we appreciate your business! Thanks for choosing Best Western plus Marion More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 19, 2014

I would like to share my experience from this weekend in hopes that you avoid this hotel and don't get treated the way our group did. We set up 11 rooms for a softball group approximately 3 weeks prior to our arrival. When we went to check in, the hotel had cancelled our reservations in order to fill our rooms... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Management_BWP, General Manager at BEST WESTERN PLUS University Inn, responded to this review

We would like to apologize for your experience, apparently there were several misunderstandings related to this event. We appreciate your feedback and will use this experience for future training. We would appreciate the opportunity to provide you with excellent customer service in the future. More 

Cleveland, United States
2 reviews
4 of 5 stars Reviewed October 6, 2014

Clean, comfortable room for a reasonable price....good place to start your day in....nice bathrooms and bed was comfortable in a good location...I felt safe as a woman traveling alone......200 words are too many to ask for to describe a 1 night stay in a hotel room......

Review collected in partnership with Best Western

Was this review helpful? Yes
Management_BWP, General Manager at BEST WESTERN PLUS University Inn, responded to this review

Thank you for your feedback. We are pleased that you had a great stay and hope to visit us again! More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 2, 2014

Pattie was GREAT! Her food was amazing!!!! She was very nice and helpful every morning. I really appreciated how she took the time out to express her concern for everyone who came in to eat. She deserves a Raise!

Was this review helpful? Yes 2
Management_BWP, General Manager at BEST WESTERN PLUS University Inn, responded to this review

Thank you for your positive feedback. We are excited that your stay was great. We hope to see you again in the future. More 

lansing, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 30, 2014

After a 9 hour drive it was nice to be able to relax in a clean comfortable room. I was very pleased with the service of the staff, my mother doesn't like to walk up and down the stairs so the clerk gave us a room near the elevator (we didn't arrive until late so there were no rooms left... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Management_BWP, General Manager at BEST WESTERN PLUS University Inn, responded to this review

Thank you for your feedback. We strive to provide an excellent experience for our guests and hope you will return for another stay . More 

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Additional Information about BEST WESTERN PLUS University Inn

Address: 2117 Marion Mt. Gilead Road, Marion, OH 43302 (Formerly Magnuson Hotel University Inn)
Phone Number:
Location: United States > Ohio > Marion
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS University Inn 2.5*
Number of rooms: 58
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Also Known As:
Marion Super Eight
Marion Super 8
BEST WESTERN PLUS University Inn Marion, Ohio

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