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BEST WESTERN PLUS University Inn

Certificate of Excellence
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2117 Marion Mt. Gilead Road, Marion, OH 43302 (Formerly Magnuson Hotel University Inn)
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Best prices for: 1 room 1 guest
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BEST WESTERN PLUS University Inn
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BEST WESTERN PLUS University Inn
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82 reviews from our community

Traveler rating
    42
    23
    7
    4
    6
See reviews for
27
12
6
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kemble, Ontario
1 review
5 of 5 stars Reviewed yesterday NEW

Got there late at night. Staff was very friendly and helpful. They only had two rooms left and still gave us a super deal. It had a Jacuzzi tub and the most comfortable bed we have ever slept in. Well maintained hotel and close to Walmart, which is a big plus in our books. Complimentary breakfast was great.

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Troy, Michigan
1 review
5 of 5 stars Reviewed yesterday NEW

All staff members that we had any contact with were very nice! Truely enjoy this facility! Breakfast room is always clean. I love the fact that we can get coffee any time of day. Thanks! Our friends planned to stay the weekend but had a problem getting a cat sitter, so had to go home. Next year!

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Oregon, United States
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My son was in a bowling tournament in Columbus, Ohio, and we decided to stay an hour away in Marion, Ohio. We were pleasantly surprised! A year ago, he attended a high school competition at the Columbus Convention Center, and we stayed at the Crown Plaza. When we walked into our room at the Best Western Plus in Marion, we... More 

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Springfield, United States
2 reviews
4 of 5 stars Reviewed April 13, 2015

As Sports Chairman for my Fraternal Lodge, I was attempting to obtain a block of rooms for my league's bowlers, for an upcoming bowling tournament in a city approximately 19 miles from this hotel. After personally visiting other hotel options in the tournament town as well as in Marion, I chose this hotel because the staff and management showed a... More 

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Bucyrus, Ohio
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 8, 2015

We checked in just fine. We went to our room and there were wet towels in the tub, the room was a mess, the beds were not made and there was BLOOD on the bed! We went to the management and they gave us a room which turned out to be a downgrade from what we had originally reserved. They... More 

Was this review helpful? Yes 3
Union, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 6, 2015

Room was clean and comfortable, but the reading chair was uncomfortable. Breakfast was very good with a good varietyof items both hot and cold. From what I could tell this is the best hotel in Marion. Staff was very friendly and accomodating I would stay here again

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Was this review helpful? Yes 1
Twin Cities
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 23, 2015

This is the 3rd year in a row that we stayed at the Best Western Plus in Marion, Ohio. The hotel has maintained it excellent rating with us because it continues to have very friendly staff, very clean and comfortable rooms. The shower and toilet functioned well. The room was clean and had no odd odors. We will stay here... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2015

This is the only hotel I stay in when I visit my family. Very happy with the rooms. Staff is excellent and the hotel is extremely quiet. I don't ever consider staying at another hotel when I am in Marion, OH.

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Lima, Ohio
2 reviews
1 of 5 stars Reviewed February 17, 2015

The Jacuzzi jets did not work. The shower screamed when it ran, The temp was set to 63 (and it was -10 outside) the night manager told me to talk to the day manger. the day manager said to talk to "Her" manager. she wasn't there but would call me the next day. She did not. I called back, was... More 

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Management_BWP, General Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Valued Customer, I would first like to start by apologizing for the inconveniences you suffered while staying at our property. I want you to know that occurrences like you experienced do not come around often. As for the clear lack of communication and customer service, the hotel is currently under new management and I can personally assure you that... More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 9, 2015

We stopped for a night on our way through Ohio and were totally satisfied. The facility is clean and was quiet that evening. The room was updated and well appointed; the bed was very comfortable; the bathroom was spotless with terrific hot water. We'll be back.

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Was this review helpful? Yes 2
Management_BWP, General Manager at BEST WESTERN PLUS University Inn, responded to this review

We are thrilled to hear that you had such an enjoyable stay and we are looking forward to accommodating you in the near future. More 

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