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Marion Comfort Inn

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256 Jamesway, Marion, OH 43302
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1 room 1 guest
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Marion Comfort Inn
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55 Reviews from our TripAdvisor Community

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Traveler rating
    23
    14
    10
    5
    3
See reviews for
22
8
5
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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    (10)
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    (22)
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Marion, Ohio
2 reviews
2 of 5 stars Reviewed 1 week ago

this hotel aint the best the staff is friendly enough but the hotel its self is a big out of a date i think. its just like a normal hotel nothing special about it. they ask to much for their rooms too i think. wont be staying here again

Was this review helpful? Yes
Jyoti D, Manager at Marion Comfort Inn, responded to this review

Thank you for taking the time to complete a TripAdvidor review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Waldo, Ohio
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

After having put some people up there because of Red Cross needs for the family, I had the last one go horribly wrong with the billing. I got billed twice for the same room and for that room after my client had left the hotel. Needless to say, I'll not be using the Comfort Inn for any of my Red... More 

Was this review helpful? Yes
Jyoti D, Manager at Marion Comfort Inn, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Please contact me in regards to the billing error. I have not... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We planned to stay at another hotel, but despite our reservation there were no rooms at the Inn. We ended up here and they were great. They worked out the paperwork snafus for the transfer, and got us two rooms in a reasonable amount of time. The front desk was very helpful. The room itself was fine. Clean and comfortable... More 

Was this review helpful? Yes
Jyoti D, Manager at Marion Comfort Inn, responded to this review

Thank you for taking the time to complete a TripAdvisor review regarding your recent stay at our hotel! We very much appreciate and value your feedback and will share it with our team. Your responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience... More 

Sunman, Indiana
1 review
5 of 5 stars Reviewed June 29, 2015

The staff very friendly and the hotel was very clean. Nicely remodeled rooms I would stay here again! We stayed the weekend for a softball tournament and we got a lot of rain so we spent a lot of time in the hotel. The staff was overwhelmingly kind and accommodating.

Was this review helpful? Yes
Jyoti D, Manager at Marion Comfort Inn, responded to this review

Thank you for taking the time to complete a Trip Advisor review regarding your recent stay at our hotel! We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Wise, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 26, 2015

Stayed here twice this year on our way through. Both times great experience. The staff was very helpful and friendly. The rooms were nice, clean - had enough towels etc. I would recommend this place to anybody anytime. Ohh and by the way - tell the cook the eggs and gravy were delicious !!! :-))) The spa was closed (sad... More 

Was this review helpful? Yes 1
Jyoti D, Manager at Marion Comfort Inn, responded to this review

Thank you for taking the time to complete a TripAdvisor review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience... More 

Level Contributor
483 reviews
142 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed June 5, 2015

I reading the reviews and saw the one about Mike that works there and his overt customer service skills. That's one of the reasons I picked this property. It's true, he is spot on with his customer service. The type of detail you expect from high end hotels. It also appears the entire staff is similar because the property is... More 

Was this review helpful? Yes 1
Jyoti D, Manager at Marion Comfort Inn, responded to this review

Thank you for taking the time to complete a TripAdvisor review regarding your recent stay at our hotel! I am happy to hear that Mike lived up to your expectations and the entire staff is doing a good job at providing a nice stay to all of our guests. Your feedback is very important to us and we can assure... More 

Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 2, 2015

My Dad and I stopped here for the night on our way through and had a great experience. The hotel staff was very friendly, made every effort to accommodate our need for handicap and easy access. Three thing really stood out: we had booked our room through Choice Privileges and when we arrived, there had been a misunderstanding about our... More 

Was this review helpful? Yes
Jyoti D, Manager at Marion Comfort Inn, responded to this review

Thank you for taking the time to complete a TripAdvisor review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I am happy that the staff was able to meet... More 

Akron, Ohio
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 31, 2015

Great place! You could tell the hotel was understaffed and busy but the two girls out front (shout out to Maggie and Casey) Were busting their behinds! Rooms were very nice and clean and the kids loved the pool! Will be back!

Was this review helpful? Yes 2
Jyoti D, Manager at Marion Comfort Inn, responded to this review

Thank you for taking the time to complete a TripAdvisor review on your recent stay at our hotel! Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I appreciate you realizing how great Maggie and Casey are... More 

River Rouge, Michigan, United States
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed May 21, 2015

Decent hotel. Located in an area that has shopping centers, restaurants etc... In a town that's kind of out in no mans land. Breakfast was good. Nice variety to choose from and what not. The rooms look newly remodeled. Amenities were good. Lotion, coffee, shampoo, conditioner etc... Would stay again.

Was this review helpful? Yes 1
Jyoti D, Manager at Marion Comfort Inn, responded to this review

Thank you for taking the time to complete a Trip Advisor review of our hotel! Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Missy TenEyck Assistant Manager Comfort... More 

1 review
1 of 5 stars Reviewed February 18, 2015

First off let me say I have stayed here several times for work. This last visit the housekeeping really fell short there were soiled bath towels still hanging behind the bathroom door. There was also a used wash cloth still hanging over the top of the shower curtain.

Was this review helpful? Yes
Jyoti D, Manager at Marion Comfort Inn, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More 

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