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All 7 Marion hotels

Marion Comfort Inn

2.0 of 5 Hotel   |   256 Jamesway, Marion, OH 43302
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Ranked #5 of 7 Hotels in Marion
A recent review
5 of 5 stars reviewed yesterday
Joan B Bucyrus, Ohio, United States
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38 reviews from our community

Traveler rating
    15
    10
    8
    3
    2
See reviews for
12
8
5
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
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English first
Bucyrus, Ohio, United States
2 reviews
5 of 5 stars Reviewed yesterday NEW

I had the worst experience ever at the Best Western in Marion so we went to the Comfort Inn instead. The desk clerk Mike was exceptional and provided us with the utmost professional and friendly service I have ever received at a hotel. He was the epitome of excellent customer service. The room was great also and very clean and... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 13, 2014

staff was friendly, courteous, always making sure the service was satisfactory. Would highly recommend this location, probably will book here again next year. Anything we asked for, it was handled quickly and efficiently. We were treated more like family than guests.

Was this review helpful? Yes 1
Jyoti D, Manager at Marion Comfort Inn, responded to this review

Thank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Missy TenEyck AGM Comfort Inn 740-389-5552 More

Arizona
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 30, 2014

We stayed at the Comfort Inn in Marion twice this year. On both occasions our stay was very enjoyable. The second visit was for a wedding and our family booked 8 rooms. The rooms are very clean, the beds are comfortable and the staff was extremely friendly and helpful. There is no elevator but that wasn't an issue for us... More

Was this review helpful? Yes
Jyoti D, Manager at Marion Comfort Inn, responded to this review

Thank you for taking the time to review our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Missy TenEyck AGM More

Greenville
2 reviews
1 of 5 stars Reviewed July 27, 2014 via mobile

Got here at 4pm on a Sunday evening, we were with a group and the rooms were not ready! Two floors and no elevator! Very small foyer. Not a pleasant smell when we walked in. Just was not impressed! I expect more from a Comfort Inn.

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Jyoti D, Manager at Marion Comfort Inn, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be making improvements to ensure we offer an exceptional experience for our guests in the future. I assure you that Sunday was not a common occurrence for the hotel. I am not making excuses,... More

Tampa, Florida, United States
Top Contributor
263 reviews 263 reviews
72 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed June 15, 2014

The hotel is being remodeled, our room was very comfortable and clean. They do not have an elevator, no problem for us but may be for some. They had the cleanest breakfast area we have seen in a great while!

Was this review helpful? Yes 1
Jyoti D, Manager at Marion Comfort Inn, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Missy TenEyck AGM More

Morgantown, West Virginia
Contributor
15 reviews 15 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 12, 2014

We had a great stay. The moment we walked into the lobby, there were fresh baked cookies waiting for us and Mike was at the desk kindly welcoming us. He got us checked in promptly and showed us to our room, asking if we needed help with our luggage. Once we got to the room we were greatly surprised at... More

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Jyoti D, Manager at Marion Comfort Inn, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your... More

Cincinnati, Ohio
Top Contributor
93 reviews 93 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed June 11, 2014

Stayed there one night, The room was adequate but the bathrooms are really small, Our room I think had two double bed or at least seemed small, The room was clean and quiet.The TV outdated. Breakfast really good. Parking a little sketchy in the back

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Jyoti D, Manager at Marion Comfort Inn, responded to this review

Thank you for taking the time to review our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Our TVs are outdated but will be upgraded in the near future and I am pleased that your... More

GREENSBORO
2 reviews
5 of 5 stars Reviewed June 5, 2014

We needed to make an overnight stop while driving through Ohio. We passed up a few similarly priced motels that didn't not seem up to par. The Comfort Inn was far above our expectations. The property was clean, well-maintained, and updated. The decorating was very nice, but the beds were awesome! Pillow top mattress, nice pillows, flat screen, and fridge.... More

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Jyoti D, Manager at Marion Comfort Inn, responded to this review

Thank you for taking the time to fill out an online review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More

New Philadelphia, Ohio
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 24, 2014

I found this Inn very clean, and even though I was near a pool, quiet. The staff was very pleasant and caring and I couln't have asked for more. The breakfast was good and offered a great variety. The little girl on staff was very kind and she was helpful. Very pleasant stay for me.

Was this review helpful? Yes 1
Jyoti D, Manager at Marion Comfort Inn, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your... More

Canton, Ohio
1 review
4 of 5 stars Reviewed March 6, 2014

First floor room was very nice. The TV outdated. Breakfast really good. Parking a little sketchy in the back. Part not happy with: When we wanted to check out (hoping to do it quickly) the gentleman that was to be at the front desk was outside taking a smoke in plain view of us waiting. He finally came in and... More

Was this review helpful? Yes
Jyoti D, Manager at Marion Comfort Inn, responded to this review

Thank you for taking the time to share with us about your recent stay. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the longer than necessary check out process on your recent visit. I have shared your feedback with our employees to ensure we handle these types of situations differently in the... More

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Additional Information about Marion Comfort Inn

Address: 256 Jamesway, Marion, OH 43302
Phone Number:
Location: United States > Ohio > Marion
Price Range (Based on Average Rates): $
Hotel Class:2 star — Marion Comfort Inn 2*
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Also Known As:
Comfort Inn Marion
Marion Comfort Inn Ohio

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