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Quality Inn

2.0 of 5 700 Pike Street, Marietta, OH 45750 (Formerly Comfort Inn)
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161 reviews from our community

Traveler rating
    60
    34
    26
    20
    21
See reviews for
43
32
13
38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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  • All months
    (161)
  • Mar-May only
    (38)
  • Jun-Aug only
    (45)
  • Sep-Nov only
    (48)
  • Dec-Feb only
    (30)
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1 review
5 of 5 stars Reviewed 1 week ago

Alley, Heather, & Tiffany were incredibly accommodating, super friendly, & more than helpful! We were traveling from the Dayton area to buy a truck for my husband in Saint Mary's, West Virginia. When we ran into a couple personal issues, they made every effort & succeeded in helping us. They went above & beyond for us! Thank you Alley, Heather,... More 

Was this review helpful? Yes
Meadows Of Dan
Top Contributor
92 reviews 92 reviews
88 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at this Quality Inn in December 2014. Very easy access from I-77 and given good directions from staff member, Allie (sp.). My room was super clean, floors vacuumed, and bathroom was also very clean. Sheets and towels clean, and bed was very comfortable. Great rates and good truck parking. Would stay again and would recommend to my family and... More 

Was this review helpful? Yes
Canton
Contributor
13 reviews 13 reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We stayed here a couple weekends ago. The staff members were not pleasant. I know it is just a job but what has happened to making guests feel welcome and good customer service. Everything was dirty, the drains were slow and there were a lot of marks and stains on the walls and floors. After we fell asleep, late at... More 

Was this review helpful? Yes
Heather M, Manager at Quality Inn, responded to this review

Dear Paul, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. It seems that you had several issues with different parts of your stay. I have already spoken to the housekeeping supervisor and the... More 

Garland, Texas
Top Contributor
272 reviews 272 reviews
139 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed November 8, 2014

Name Change from Comfort Inn now Quality Inn Just as Nice as before!! Still the Best Rate in Town! Internet Good! T.V. Channels Fair! I have stayed here before and they still have my Business! The owner could be a little flexible and engaging? But overall I was pleased with stay thanks to Heather, Courtney and Kelsey! They were awesome... More 

Was this review helpful? Yes
Heather M, Manager at Quality Inn, responded to this review

Dear Paul, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I would like to thank you for the kind words about the staff. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our... More 

Armonk, New York
Top Contributor
84 reviews 84 reviews
82 hotel reviews
89 helpful votes 89 helpful votes
1 of 5 stars Reviewed October 13, 2014

My wife and I had the unfortunate experience of staying at the Quality Inn while attending our college reunion in Marietta, Ohio. We arrived at 5:00 pm on Friday evening and although our room was available, several of my old friends were in the lobby, waiting for their room to be cleaned so that they could move in. Our room... More 

Was this review helpful? Yes 1
Mahesh N, Manager at Quality Inn, responded to this review

Thank you very much for taking the time to write a review. We value your opinion and always consider our reviews when making changes to improve our guests’ visits. I’d like to apologize for the lack of hot water during your stay. The boiler did go down this weekend and we had issues on such short notice have a professional... More 

1 review
5 of 5 stars Reviewed October 9, 2014

Julie is a wonderful sales manager and has the best ideas for events she is really talented and cares about her work and clients. She always is finding the lowest and best price and deals for every event. Highly recommend!!!

Was this review helpful? Yes
Mahesh N, Front Office Manager at Quality Inn, responded to this review

Stephanie, Thank you for the nice review of Julie the Sales woman here at the hotel. We will be sure to pass on the lovely compliments to her. More 

Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 5, 2014

I have stayed at this quality inn three or four times. the front desk staff are always very helpful. There were issues between groups of guests last night and that overflowed into this morning, however, the front desk night manager Alley did an awesome job keeping the guests calm and the situation became under control very quickly. Last night there... More 

Was this review helpful? Yes
Mahesh N, Front Office Manager at Quality Inn, responded to this review

Thank you for such a wonderful review. Our number one goal is to give the best customer service possible in order for guests to have a great and enjoyable stay. We pride ourselves on the helpfulness and friendliness of our amazing front desk staff. We appreciate your review and hope to see you again in the future. More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 5, 2014

Not a high end place, but definitely satisfied the needs for clean, comfy bedding, a clean shower, on site restaurant and still has free hot breakfast. This said, not the best place for actual sleep. Walls seem to be paper thin. Worst sleep I've ever had in a hotel. I expect noises in the hall, that's unavoidable. Hearing conversations, cell... More 

Was this review helpful? Yes 1
Mahesh N, Manager at Quality Inn, responded to this review

Thank you very much for taking the time to write a review. Our number one goal is to give the best customer service possible in order for guests to have a great and enjoyable stay. We value your opinion and always consider our reviews when making changes to improve our guests’ visits. I’d like to apologize for the disturbances you... More 

Pittsburgh, Pennsylvania
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed October 1, 2014

We checked into the hotel and were given room 420 (?). We went to the room and the door was propped opened and a worker in the hall said that room was just painted and airing out and they weren't done with the remodel yet. Go down stairs and they say there're sorry and assign room 229 (?) we go... More 

Was this review helpful? Yes 1
Mahesh N, General Manager at Quality Inn, responded to this review

Thank you so much for staying with us and also for sharing your experience. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. It seems like you encountered several issues during your stay, for which we sincerely apologize. I'm sorry for you not given the room that you reserved and... More 

Carmel, Indiana
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed September 28, 2014

I got hit in the face with part of the ice machine on the third floor. Due to awful maintenance safety, the upper panel was propped up against the top of the machine. When I went to use the machine, and getting no ice either, the panel slid down, hit the bridge of my nose and broke my glasses. After... More 

Was this review helpful? Yes 4
Mahesh N, General Manager at Quality Inn, responded to this review

Thank you so much for your candid review of our hotel. We are deeply sorry we fell below your expectations. I want to assure you that the ice machine on the third floor has been fully fixed and we have taken concrete steps to prevent similar issues in the future. Your feedback is very important to us as this assists... More 

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Additional Information about Quality Inn

Address: 700 Pike Street, Marietta, OH 45750 (Formerly Comfort Inn)
Location: United States > Ohio > Marietta
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 120
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Also Known As:
Comfort Inn Marietta Hotel Marietta
Marietta Comfort Inn
Quality Inn Marietta, Ohio

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