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Quality Inn

2.0 of 5 700 Pike Street, Marietta, OH 45750 (Formerly Comfort Inn)
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157 reviews from our community

Traveler rating
    58
    33
    26
    20
    20
See reviews for
43
31
13
36
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (38)
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Armonk, New York
Top Contributor
73 reviews 73 reviews
72 hotel reviews
83 helpful votes 83 helpful votes
1 of 5 stars Reviewed 1 week ago

My wife and I had the unfortunate experience of staying at the Quality Inn while attending our college reunion in Marietta, Ohio. We arrived at 5:00 pm on Friday evening and although our room was available, several of my old friends were in the lobby, waiting for their room to be cleaned so that they could move in. Our room... More

Was this review helpful? Yes
Mahesh N, Manager at Quality Inn, responded to this review

Thank you very much for taking the time to write a review. We value your opinion and always consider our reviews when making changes to improve our guests’ visits. I’d like to apologize for the lack of hot water during your stay. The boiler did go down this weekend and we had issues on such short notice have a professional... More

1 review
5 of 5 stars Reviewed 1 week ago

Julie is a wonderful sales manager and has the best ideas for events she is really talented and cares about her work and clients. She always is finding the lowest and best price and deals for every event. Highly recommend!!!

Was this review helpful? Yes
Mahesh N, Front Office Manager at Quality Inn, responded to this review

Stephanie, Thank you for the nice review of Julie the Sales woman here at the hotel. We will be sure to pass on the lovely compliments to her. More

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this quality inn three or four times. the front desk staff are always very helpful. There were issues between groups of guests last night and that overflowed into this morning, however, the front desk night manager Alley did an awesome job keeping the guests calm and the situation became under control very quickly. Last night there... More

Was this review helpful? Yes
Mahesh N, Front Office Manager at Quality Inn, responded to this review

Thank you for such a wonderful review. Our number one goal is to give the best customer service possible in order for guests to have a great and enjoyable stay. We pride ourselves on the helpfulness and friendliness of our amazing front desk staff. We appreciate your review and hope to see you again in the future. More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Not a high end place, but definitely satisfied the needs for clean, comfy bedding, a clean shower, on site restaurant and still has free hot breakfast. This said, not the best place for actual sleep. Walls seem to be paper thin. Worst sleep I've ever had in a hotel. I expect noises in the hall, that's unavoidable. Hearing conversations, cell... More

Was this review helpful? Yes 1
Mahesh N, Manager at Quality Inn, responded to this review

Thank you very much for taking the time to write a review. Our number one goal is to give the best customer service possible in order for guests to have a great and enjoyable stay. We value your opinion and always consider our reviews when making changes to improve our guests’ visits. I’d like to apologize for the disturbances you... More

Pittsburgh, Pennsylvania
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We checked into the hotel and were given room 420 (?). We went to the room and the door was propped opened and a worker in the hall said that room was just painted and airing out and they weren't done with the remodel yet. Go down stairs and they say there're sorry and assign room 229 (?) we go... More

Was this review helpful? Yes 1
Mahesh N, General Manager at Quality Inn, responded to this review

Thank you so much for staying with us and also for sharing your experience. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. It seems like you encountered several issues during your stay, for which we sincerely apologize. I'm sorry for you not given the room that you reserved and... More

Carmel, Indiana
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I got hit in the face with part of the ice machine on the third floor. Due to awful maintenance safety, the upper panel was propped up against the top of the machine. When I went to use the machine, and getting no ice either, the panel slid down, hit the bridge of my nose and broke my glasses. After... More

Was this review helpful? Yes 3
Mahesh N, General Manager at Quality Inn, responded to this review

Thank you so much for your candid review of our hotel. We are deeply sorry we fell below your expectations. I want to assure you that the ice machine on the third floor has been fully fixed and we have taken concrete steps to prevent similar issues in the future. Your feedback is very important to us as this assists... More

Mooresville, North Carolina
Top Contributor
108 reviews 108 reviews
17 hotel reviews
380 helpful votes 380 helpful votes
2 of 5 stars Reviewed 3 weeks ago

On the pro side the girl that checked us in was very friendly. The room was bigger than I expected. The bed was reasonably comfortable. The shower had surprisingly good water pressure. More than what I expected for $85 a night. There were a few small annoyances. The elevator didn’t work which meant taking the stairs to the fourth floor.... More

Was this review helpful? Yes 3
Mahesh N, General Manager at Quality Inn, responded to this review

Thank you for taking the time to write us a review. I want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product. We appreciate your compliments and criticism.. I assure you the feedback of our hotel will be reviewed and most certainly we will take steps to correct the... More

Columbus, Ohio
2 reviews
4 of 5 stars Reviewed 4 weeks ago

my family enjoys staying at this hotel. The staff are very friendly. Breakfast is great, and organized. Very clean and welcoming environment. Rooms are generous in size. Beds are not that comfortable if you have aches and pains. But good for typical patron. The pool is great!! We stay here every time we visit....

Was this review helpful? Yes
Mahesh N, General Manager at Quality Inn, responded to this review

Thank you for such a wonderful review. Our number one goal is to give the best customer service possible in order for guests to have a great and enjoyable stay. Thank you again for making us your Choice in a hotel stay. More

Ft. lauderdale
Top Contributor
56 reviews 56 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The service was excellent and the room was clean and modern. Rooms on the north (road side) have a lot of road noise in the morning. A little pricey but does not break the bank. Easy access to the interstate and restaurant row.

Was this review helpful? Yes
Mahesh N, General Manager at Quality Inn, responded to this review

Thanks for a great review. We strive to offer the best customer service. Our number one goal is to give the best customer service possible in order for guests to have a great and enjoyable stay. Thanks again for staying with us.. More

Dunbar, West Virginia
Top Contributor
91 reviews 91 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed September 13, 2014

The first room we were out in did not have a functioning toilet. We were asked to change rooms since maintenance went home without fixing the problem. By this time they had no more rooms like what we had reserved. We were placed in a room with a smelly AC unit and a cracked tub. I do not recommend this... More

Was this review helpful? Yes
Mahesh N, General Manager at Quality Inn, responded to this review

We appreciate that you took the time to review our hotel. I am very sorry for the unacceptable service you received during your stay. We have taken corrective measures to prevent similar situations in the future. We have a new system in place where all the rooms are inspected by a well trained room inspector before being rented. Again we... More

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Additional Information about Quality Inn

Address: 700 Pike Street, Marietta, OH 45750 (Formerly Comfort Inn)
Location: United States > Ohio > Marietta
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 120
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Also Known As:
Comfort Inn Marietta Hotel Marietta
Marietta Comfort Inn
Quality Inn Marietta, Ohio

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