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All 14 Mansfield hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   500 N. Trimble Rd., Mansfield, OH 44906 (Formerly Comfort Inn North)
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Quality Inn & Suites
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91%
Ranked #1 of 14 hotels in Mansfield
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
Monica G
  • Reviews (39)
  • Photos (30)
  • Amenities
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  • Room tips (9)
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39 people have reviewed this hotel

Traveler rating
    25
    10
    3
    0
    1
See reviews for
12
6
2
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

We picked this hotel bc of its proximity to the prison we would be touring. My biggest problem with the room was that our air conditioning unit stopped working at around 3 in the morning. It started making a loud noise and the whole room began to smell like burnt plastic, made me sick to my stomach. Even the fan... More

Was this review helpful? Yes
Sherry M, General Manager at Quality Inn & Suites, responded to this review

P-tek units are a very finicky item in the hotel we keep them maintained but issues do arise at some inconvenient times and I do apologize for this inconvenience. I agree that it would be miserable in room after it malfunctioned I wish we had a chance to assist you during the issue not have you suffer through it! We... More

Winchester, Kentucky
Top Contributor
56 reviews 56 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

We chose this hotel based on it's good reviews and the lack of good reviews of those out by the interstate. We were not disappointed. I had asked for a discount that was more than AAA as a review suggested. I was told she couldn't but upgraded us to a king suit. Very nice and clean. The staff was friendly.... More

Was this review helpful? Yes
Sherry M, General Manager at Quality Inn & Suites, responded to this review

We are only 7 miles off of I-71 and worth every mile! I do appreciate your review and I am so pleased you had a great experience during your stay with us and it was worth getting off the traveling path. I appreciate all your compliments and hope to see you very soon! More

Rockmart, Georgia
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 18, 2014

My family of 4 which included myself, husband , adult son and teenage daughter made last minute reservations while in driving the 12 hour drive from Atlanta, Ga. We got a double room with a roll away bed (trying to save money and not get 2 rooms). Staff was EXCELLENT everyone we ran into or came in contact with said... More

Was this review helpful? Yes 2
Sherry M, General Manager at Quality Inn & Suites, responded to this review

I was just whining the other day that nobody reviews our Tuesday Manager Reception so thank you very much for mentioning it and I am very pleased it was part of the highlight of your stay! When owners see guest satisfaction on a particular area it is most likely to continue so we need that feedback from our guest on... More

Houston, Missouri
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 14, 2014

I was pleasantly surprised with my stay at this Mansfield Quality Inn. Everything was very clean and neat. The staff was friendly and answered questions and concerns promptly. I had not stayed there previously opting to stay at the Hampton Inn because of their reputation for cleanliness. But I think this location went thru a couple of ownership changes or... More

Was this review helpful? Yes 2
Sherry M, General Manager at Quality Inn & Suites, responded to this review

You are correct we have been recently renovated and we have a great hotel due to it , however our guest service is like none other. We strive to make our guest happy and help them in any way we can to create a great experience during their stay. The lack of an elevator has always been a thorn in... More

Buckeye Country
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 14, 2014

We were a little early for check-in but that was no problem. The staff were very friendly - not just at check in but even as we just entered or left the hotel. The king suite was larger than expected. (Living area, kitchenette, bedroom, bath) It was clean, and adequate supply of towels. (We often have to ask for more.)... More

Was this review helpful? Yes
Sherry M, General Manager at Quality Inn & Suites, responded to this review

Thank you for your wonderful review on our property! I'm pleased that you had a great experience during your stay and you were able to get rest even with as busy as we were that weekend! Thank you for acknowledging how friendly our staff was here we take pride in making our guest feel welcomed and comfortable. More

Algonac, Michigan
Top Contributor
73 reviews 73 reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 9, 2014

Spent a couple nights at the Quality while in the Mansfield area. This hotel is just off US 30 and in close proximity to fuel, food and other services. The location is typical "hotel by the highway". On check in the clerk was friendly and efficient. We rented a suite for $109 that had a nice kitchenette, living room and... More

Was this review helpful? Yes
Sherry M, General Manager at Quality Inn & Suites, responded to this review

Thank you for your nice review of our property it is much appreciated! I apologize for the air control issues, during this time of year with the ups and downs in weather it confuses the air units and when it's cold outside they don't allow air conditioning however I'm glad there was the alternative of opening the window. I am... More

Contributor
14 reviews 14 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 7, 2014

I have stayed here a few times and have been satisfied every time. The last time I stayed, I was in the suite. The room was very comfortable, very clean, and spacious. There was a bedroom, bathroom, small kitchenette, and living room area. The sofa had a pull out bed so if you had someone else staying with you (such... More

Was this review helpful? Yes
Sherry M, General Manager at Quality Inn & Suites, responded to this review

Thank you for your wonderful review, it is very pleasing to hear that you had a great experience with us! I am mostly pleased that you are loyal to our property and that you like us so much you had to share with the tripadvisor community. It's guest like you that make it worth the work and helps us know... More

Bellbrook, Ohio
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 4, 2013

The room was clean , safe , updated & had a frig & microwave. Very helpful front desk lady printed off a mapquest to help clarify my route. Good staff helped accomodate our group for an early weekend breakfast with yummy cheese eggs, bacon & much more before we went to work. Good coffee for my thermos mug!! Thank you.

Was this review helpful? Yes 1
Sherry M, General Manager at Quality Inn & Suites, responded to this review

I am so pleased that you had a great experience during your stay with us! Our staff aims to please and accommodate our guest to our highest potential and I am glad that we were able to accommodate you and your group! Thank you for your time to review us on Tripadvisor it is much appreciated. Hope to see you... More

Madison, WI
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 23, 2013

Pretty much a typical Quality Inn-- room as well furnished, the bed was comfortable, the Internet connection worked as it should. The breakfast was pretty much standard issue, which is not a bad thing. Coffee OK other things meet expectation. I think I'm going to have to practice liking the waffles more.

Was this review helpful? Yes 1
Sherry M, General Manager at Quality Inn & Suites, responded to this review

No problem, no cry! Thank you for time to review your stay with us, I am pleased that you that you had a satisfactory experience and we met your expectations! In our peak season we offer Blueberry Waffles so once you get to liking waffles come back and see us and try one out! More

Lima, Ohio, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 10, 2013

I would like to commend Lori Owens for all her help when I was reserving several rooms for a Men's Conference in Mansfield. What a positive experience! She treated me like a was a person and not a number. Her demeanor was exceptional. She was polite and courteous and she was very personable. She made doing business with the company... More

Was this review helpful? Yes
Sherry M, General Manager at Quality Inn & Suites, responded to this review

Thank you, thank you, thank you for such a wonderful review you made my heart go pitter pat! It makes me so proud of my staff when they are mentioned in reviews and it proves that they enjoy what they do and want our guest to have excellent experiences! I am very pleased that you had a great experience working... More

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Additional Information about Quality Inn & Suites

Address: 500 N. Trimble Rd., Mansfield, OH 44906 (Formerly Comfort Inn North)
Phone Number:
Location: United States > Ohio > Mansfield
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Inn & Suites 2*
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Also Known As:
Comfort Inn Mansfield
Mansfield Comfort Inn
Quality Inn & Suites Mansfield, Ohio

30 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Mansfield #3 Business Hotel in Mansfield
Hotel Class
Official Description (provided by the hotel)
2012 Newly Remodeled Hotel, with new management! Conveniently located in the heart of Mansfield. Located 8 miles from the Mid Ohio Race Track. Just minutes away from the Kingwood Center, Biblewalk Museum, Carousel District, and the Mansfield Reformatory. The Mansfield Reformatory is the filming location of the Shawshank Redemption along with other movies and music videos. We have two wonderful packages surrounding this attraction; The Shawshank Trail Package and the Haunted Mansfield Package. We pride ourselves in our newly remodeled rooms and bathrooms with brand new mattresses and light comfy bedding. We offer a hot deluxe breakfast with rotating breakfast to keep it spicy for the long-term guest. Join us on every Tuesday evening for our Guest Appreciation Dinner too! Wireless internet is throughout the hotel with a business center for guest needs. The Quality Inn & Suites has complimentary passes to a fitness center within a short distance for the guest that enjoys the conveniences of a real gym. Also, the best largest indoor pool in the Mansfield area with a hot tub and a dry sauna. ... more   less 
Number of rooms
114

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