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Quality Inn & Suites

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500 N. Trimble Rd., Mansfield, OH 44906 (Formerly Comfort Inn North)
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Quality Inn & Suites
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Quality Inn & Suites
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65 reviews from our community

Traveler rating
    38
    18
    6
    1
    2
See reviews for
22
14
2
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Beaufort, South Carolina
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

My husband and I stayed here for one night. We requested a non-smoking room, but were told they were all booked, even though, we had a non-smoking reservation weeks in advance. When we arrived, there were four police cars in the parking lot with dogs. Apparently, there was a drug bust going on. Perhaps not the fault of the hotel,... More 

Was this review helpful? Yes 1
Lori O, General Manager at Quality Inn & Suites, responded to this review

Ronnie B., In reading through this at first I thought this wasn't our location but in reading further you mentioned Bob Evans. I did find out that the police and dogs were parked at our location but were actually taking care of a situation at McDonalds. I wondered why I wasn't notified. I do apologize that you were in a... More 

England
Top Contributor
104 reviews 104 reviews
47 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Reception was very efficient and helped with directions to local shops with speed and good humour. Hotel is well maintained, decorated and furnished. Our suite was very nice with a sitting area, diner and large king bed and two large flat screen tvs, everything was good with one small problem which was dealt with very efficiently by reception. I will... More 

Was this review helpful? Yes
Lori O, General Manager at Quality Inn & Suites, responded to this review

Thank you for the wonderful review! We try our best to give great service and keep everyone smiling. We hope to see you again soon! Thanks again! More 

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff was extremely polite and pleasant to work with. Unfortunately my A/C wasn't working and the maintenance person was gone for the day. Having a bit of experience in this field, I removed the cover and cleaned a bunch of lint off of the coil and thermostat and repositioned the thermostat so that it wasn't nestled 8 inches from... More 

Was this review helpful? Yes
Lori O, General Manager at Quality Inn & Suites, responded to this review

Thank you for your review and thank you for correcting your a/c unit! We are currently going through and replacing old units. We apparently need to revisit our maintenance program more often and appreciate the heads up. Thanks again and see you next time! Lori Owens General Manager More 

Pittsburgh, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Whenever I'm in Mansfield OH, I stay at the Quality Inn off Rt. 30. I stayed there last Friday and again I was pleasantly surprised at the good customer service. I had a reservation and the place was almost sold out. I asked Cheryl (think that's the correct spelling??) if she could get us on the first floor. Sure enough,... More 

Was this review helpful? Yes
Lori O, General Manager at Quality Inn & Suites, responded to this review

Thanks for your review and I have passed this on to Cheryl! We brought her out of retirement and we are glad to have her back. She is on top of her game and glad to help whenever she can. See you soon! Lori Owens General Manager More 

Harrodsburg, Kentucky
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our recent stat at Quality Inn was great. The staff was helpful and accommodating for our large staff and event attendees. The room was top notch. Great night's sleep in a comfy bed. Housekeeping has done a very good job. No complaints, would definitely stay again if we're ever back in Mansfield!

Was this review helpful? Yes
Lori O, General Manager at Quality Inn & Suites, responded to this review

What a great review to all of our staff. We are a team and work hard to make sure that every area is the best we can offer! Thanks again and I will pass this along! Lori Owens General Manager More 

Windsor
Top Contributor
74 reviews 74 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A great place to stay, near Kingwood , Oak Cottage and prison. Very clean, nice staff and very quiet. For the reasonable rate the value is amazing. Will stay here again and highly recommend. I think they have fridges and microwaves in all rooms now.

Was this review helpful? Yes 1
Lori O, General Manager at Quality Inn & Suites, responded to this review

Thank you! We do like that we are conveniently located to most Mansfield attractions. We do also offer a mini firdge and microwave in all rooms. Our rates are reasonable and affordable no matter what is going on in Mansfield and the surrounding area. See you next time you are in Mansfield! Lori Owens General Manager More 

Tinley Park, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 18, 2015

This hotel has great staff and nice rooms. The staff was so amazingly friendly and helpful. The suites were very nice and comfortable. It is also convenient to local historical sites. We wil definitely stay here again.

Was this review helpful? Yes 1
Lori O, General Manager at Quality Inn & Suites, responded to this review

You are the kind of guest we love to have here! We are not the newest but we try to offer the best we can as far as customer service and the upkeep of the hotel. See you on your next trip to Mansfield! Lori Owens General Manager More 

Bolton Landing, NY
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 14, 2015

Arriving here after riding through torrential rains, it was so nice to walk into the welcoming lobby area which was clean and well appointed. Our room was a good size with 2 queen sized beds. I had expected to see a mini fridge and microwave and when my husband asked the desk clerk about it he was told it would... More 

Was this review helpful? Yes 1
Lori O, General Manager at Quality Inn & Suites, responded to this review

I enjoyed your reveiw but I am thinking you were at a different Quality Inn & Suites. All of our rooms have had a mini fridge and microwave for year or so. Please stop and see us next time though and I promise there will be no additional charge! Lori Owens General Manager More 

Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 22, 2015

This was a great place to stay. Plenty roomy enough except bathroom was a little small but good enough to do what you needed. The water pressure is great for showers. Very friendly staff. Definately stay there agin if I was in the area.

Was this review helpful? Yes
Lori O, General Manager at Quality Inn & Suites, responded to this review

Guests do rave about our water pressure! Thank you for taking the time to fill out a reveiw and for the wonderful compliments! I will pass them along to our staff. Lori Owens General Manager More 

Columbus, Ohio
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 14, 2015

We are staying this weekend for a Mansfield ghost hunt. The hotel offers a nice ghost hunters package with haunted Mansfield t-shirts and ghost chocolates. We booked with because of this and were not disapointed. The rooms are large and the beds big and comfy. The pool area is new and clean and has a nice size hot tub. Kids... More 

Was this review helpful? Yes 1
Lori O, General Manager at Quality Inn & Suites, responded to this review

Our packages are fun! Our Ghost Hunt package and the Shawshank are our most booked packages we offer. Our pool is a great amenity for our hotel and I am so glad you enjoyed your stay. Hope to see you again soon! Lori Owens General Manager More 

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