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All 14 Mansfield hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   500 N. Trimble Rd., Mansfield, OH 44906 (Formerly Comfort Inn North)
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90%
Ranked #1 of 14 hotels in Mansfield
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Dtm1522
  • Overview
  • Reviews (42)
  • Photos (30)
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42 people have reviewed this hotel

Traveler rating
    26
    12
    3
    0
    1
See reviews for
13
6
2
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
2 reviews
5 of 5 stars Reviewed yesterday NEW

I checked in on 8-18-14. This hotel is very clean the staff is great to work with. I had no reservation and walked in around midnight and the clerk helped me quickly and efficiently after a horrible experience at a new by motel. The room was clean and stocked with towels. The room was updated and set up well. They... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

Good clean room 1night for races aug 15 great pool sauna clean.. bit pricey. Nice tv breakfast. Average do better. Would stay again without smoke smell rm 225 ML Yo. OH upon entering. was greeted. Hallway. Carpet fairly clean ice mach worked machines had pop hallway lights were dimm. Wish i could get rm. Cheaper so call direct to hotel... More

Was this review helpful? Yes 1
Long Beach, California
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed here just for one night because I was passing through the area. I was really tired and it was raining and I wasn't even entirely sure where I was, to be honest. Becca and Lori were working in the reception area when I arrived. They helped me get a great room at a really good price. Becca helped... More

Was this review helpful? Yes 1
2 reviews
3 of 5 stars Reviewed July 8, 2014

We picked this hotel bc of its proximity to the prison we would be touring. My biggest problem with the room was that our air conditioning unit stopped working at around 3 in the morning. It started making a loud noise and the whole room began to smell like burnt plastic, made me sick to my stomach. Even the fan... More

Was this review helpful? Yes
Sherry M, General Manager at Quality Inn & Suites, responded to this review

P-tek units are a very finicky item in the hotel we keep them maintained but issues do arise at some inconvenient times and I do apologize for this inconvenience. I agree that it would be miserable in room after it malfunctioned I wish we had a chance to assist you during the issue not have you suffer through it! We... More

Winchester, Kentucky
Top Contributor
57 reviews 57 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed July 5, 2014

We chose this hotel based on it's good reviews and the lack of good reviews of those out by the interstate. We were not disappointed. I had asked for a discount that was more than AAA as a review suggested. I was told she couldn't but upgraded us to a king suit. Very nice and clean. The staff was friendly.... More

Was this review helpful? Yes
Sherry M, General Manager at Quality Inn & Suites, responded to this review

We are only 7 miles off of I-71 and worth every mile! I do appreciate your review and I am so pleased you had a great experience during your stay with us and it was worth getting off the traveling path. I appreciate all your compliments and hope to see you very soon! More

Rockmart, Georgia
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 18, 2014

My family of 4 which included myself, husband , adult son and teenage daughter made last minute reservations while in driving the 12 hour drive from Atlanta, Ga. We got a double room with a roll away bed (trying to save money and not get 2 rooms). Staff was EXCELLENT everyone we ran into or came in contact with said... More

Was this review helpful? Yes 2
Sherry M, General Manager at Quality Inn & Suites, responded to this review

I was just whining the other day that nobody reviews our Tuesday Manager Reception so thank you very much for mentioning it and I am very pleased it was part of the highlight of your stay! When owners see guest satisfaction on a particular area it is most likely to continue so we need that feedback from our guest on... More

Houston, Missouri
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 14, 2014

I was pleasantly surprised with my stay at this Mansfield Quality Inn. Everything was very clean and neat. The staff was friendly and answered questions and concerns promptly. I had not stayed there previously opting to stay at the Hampton Inn because of their reputation for cleanliness. But I think this location went thru a couple of ownership changes or... More

Was this review helpful? Yes 2
Sherry M, General Manager at Quality Inn & Suites, responded to this review

You are correct we have been recently renovated and we have a great hotel due to it , however our guest service is like none other. We strive to make our guest happy and help them in any way we can to create a great experience during their stay. The lack of an elevator has always been a thorn in... More

Buckeye Country
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 14, 2014

We were a little early for check-in but that was no problem. The staff were very friendly - not just at check in but even as we just entered or left the hotel. The king suite was larger than expected. (Living area, kitchenette, bedroom, bath) It was clean, and adequate supply of towels. (We often have to ask for more.)... More

Was this review helpful? Yes
Sherry M, General Manager at Quality Inn & Suites, responded to this review

Thank you for your wonderful review on our property! I'm pleased that you had a great experience during your stay and you were able to get rest even with as busy as we were that weekend! Thank you for acknowledging how friendly our staff was here we take pride in making our guest feel welcomed and comfortable. More

Algonac, Michigan
Top Contributor
80 reviews 80 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 9, 2014

Spent a couple nights at the Quality while in the Mansfield area. This hotel is just off US 30 and in close proximity to fuel, food and other services. The location is typical "hotel by the highway". On check in the clerk was friendly and efficient. We rented a suite for $109 that had a nice kitchenette, living room and... More

Was this review helpful? Yes
Sherry M, General Manager at Quality Inn & Suites, responded to this review

Thank you for your nice review of our property it is much appreciated! I apologize for the air control issues, during this time of year with the ups and downs in weather it confuses the air units and when it's cold outside they don't allow air conditioning however I'm glad there was the alternative of opening the window. I am... More

Contributor
14 reviews 14 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 7, 2014

I have stayed here a few times and have been satisfied every time. The last time I stayed, I was in the suite. The room was very comfortable, very clean, and spacious. There was a bedroom, bathroom, small kitchenette, and living room area. The sofa had a pull out bed so if you had someone else staying with you (such... More

Was this review helpful? Yes
Sherry M, General Manager at Quality Inn & Suites, responded to this review

Thank you for your wonderful review, it is very pleasing to hear that you had a great experience with us! I am mostly pleased that you are loyal to our property and that you like us so much you had to share with the tripadvisor community. It's guest like you that make it worth the work and helps us know... More

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Additional Information about Quality Inn & Suites

Address: 500 N. Trimble Rd., Mansfield, OH 44906 (Formerly Comfort Inn North)
Phone Number:
Location: United States > Ohio > Mansfield
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Inn & Suites 2*
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Also Known As:
Comfort Inn Mansfield
Mansfield Comfort Inn
Quality Inn & Suites Mansfield, Ohio

30 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#2 Family Hotel in Mansfield #3 Business Hotel in Mansfield
Hotel Class
Official Description (provided by the hotel)
2012 Newly Remodeled Hotel, with new management! Conveniently located in the heart of Mansfield. Located 8 miles from the Mid Ohio Race Track. Just minutes away from the Kingwood Center, Biblewalk Museum, Carousel District, and the Mansfield Reformatory. The Mansfield Reformatory is the filming location of the Shawshank Redemption along with other movies and music videos. We have two wonderful packages surrounding this attraction; The Shawshank Trail Package and the Haunted Mansfield Package. We pride ourselves in our newly remodeled rooms and bathrooms with brand new mattresses and light comfy bedding. We offer a hot deluxe breakfast with rotating breakfast to keep it spicy for the long-term guest. Join us on every Tuesday evening for our Guest Appreciation Dinner too! Wireless internet is throughout the hotel with a business center for guest needs. The Quality Inn & Suites has complimentary passes to a fitness center within a short distance for the guest that enjoys the conveniences of a real gym. Also, the best largest indoor pool in the Mansfield area with a hot tub and a dry sauna. ... more   less 
Number of rooms
114

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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