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Quality Inn & Suites

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500 N. Trimble Rd., Mansfield, OH 44906 (Formerly Comfort Inn North)
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70 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Schenectady, New York
Level Contributor
82 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed yesterday NEW

I booked this hotel on our road trip due to the high ratings and reviews I had seen for it. I knew nothing about the area, just that it seemed like a good stopping point on our drive. The location was convenient and easy to get to off of the highway. We checked in late afternoon and had a wonderful... More 

Was this review helpful? Yes
Bellefontaine, Ohio
Level Contributor
19 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

My mom and I wanted a get away weekend so we decided to stay in Mansfield. This hotel was so easy to get to right off of the highway. It was only minutes away to everything that we wanted to do. We visited Kingwood Gardens that was about 2 minutes away, Mansfield Reformatory, The Richland Carousel, City Grille and Cypress... More 

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Indiana
Level Contributor
95 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 1 week ago

The Quality Inn in Mansfield is one of those gems that we hope we will find, (and if you look carefully you will). It's location is just off the main highway, it is clean and comfortable, and the people working there are pleasant. Check in is a breeze and the conversations I had with reservation people prior to arrival were... More 

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Alkmaar, The Netherlands
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was clean and spacious and provided an excellent stop on our way East. The colourscheme in the room was pleasant and the shower unit had a powerful jet. Breakfast was free and elaborate for a motel breakfast. i could not find anything wrong with it and in fact we felt stimulated to look for another Quality Inn for... More 

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Cincinnati, Ohio, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at this location on a recent weekend trip to Mansfield. Check in was quick and easy, and very friendly. We were given info, including menus for local restaurants, and area attractions. The room was clean, quiet, and comfortable. Morning breakfast included a nice assortment, including waffles, fresh fruit, sausage, and biscuits and gravy. Would definitely... More 

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Beaufort, South Carolina
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed May 23, 2015 via mobile

My husband and I stayed here for one night. We requested a non-smoking room, but were told they were all booked, even though, we had a non-smoking reservation weeks in advance. When we arrived, there were four police cars in the parking lot with dogs. Apparently, there was a drug bust going on. Perhaps not the fault of the hotel,... More 

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Lori O, General Manager at Quality Inn & Suites, responded to this review

Ronnie B., In reading through this at first I thought this wasn't our location but in reading further you mentioned Bob Evans. I did find out that the police and dogs were parked at our location but were actually taking care of a situation at McDonalds. I wondered why I wasn't notified. I do apologize that you were in a... More 

England
Level Contributor
107 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed May 20, 2015

Reception was very efficient and helped with directions to local shops with speed and good humour. Hotel is well maintained, decorated and furnished. Our suite was very nice with a sitting area, diner and large king bed and two large flat screen tvs, everything was good with one small problem which was dealt with very efficiently by reception. I will... More 

Was this review helpful? Yes
Lori O, General Manager at Quality Inn & Suites, responded to this review

Thank you for the wonderful review! We try our best to give great service and keep everyone smiling. We hope to see you again soon! Thanks again! More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 15, 2015

The staff was extremely polite and pleasant to work with. Unfortunately my A/C wasn't working and the maintenance person was gone for the day. Having a bit of experience in this field, I removed the cover and cleaned a bunch of lint off of the coil and thermostat and repositioned the thermostat so that it wasn't nestled 8 inches from... More 

Was this review helpful? Yes
Lori O, General Manager at Quality Inn & Suites, responded to this review

Thank you for your review and thank you for correcting your a/c unit! We are currently going through and replacing old units. We apparently need to revisit our maintenance program more often and appreciate the heads up. Thanks again and see you next time! Lori Owens General Manager More 

Pittsburgh, Pennsylvania
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 13, 2015

Whenever I'm in Mansfield OH, I stay at the Quality Inn off Rt. 30. I stayed there last Friday and again I was pleasantly surprised at the good customer service. I had a reservation and the place was almost sold out. I asked Cheryl (think that's the correct spelling??) if she could get us on the first floor. Sure enough,... More 

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Lori O, General Manager at Quality Inn & Suites, responded to this review

Thanks for your review and I have passed this on to Cheryl! We brought her out of retirement and we are glad to have her back. She is on top of her game and glad to help whenever she can. See you soon! Lori Owens General Manager More 

Harrodsburg, Kentucky
Level Contributor
40 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed May 12, 2015

Our recent stat at Quality Inn was great. The staff was helpful and accommodating for our large staff and event attendees. The room was top notch. Great night's sleep in a comfy bed. Housekeeping has done a very good job. No complaints, would definitely stay again if we're ever back in Mansfield!

Was this review helpful? Yes
Lori O, General Manager at Quality Inn & Suites, responded to this review

What a great review to all of our staff. We are a team and work hard to make sure that every area is the best we can offer! Thanks again and I will pass this along! Lori Owens General Manager More 

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