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Country Inn & Suites Mansfield

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2069 Walker Lake Road, Mansfield, OH 44906
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Country Inn & Suites Mansfield
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Country Inn & Suites Mansfield
Country Inn & Suites Mansfield
Country Inn & Suites Mansfield
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53 reviews from our community

Traveler rating
    24
    14
    6
    4
    5
See reviews for
18
11
4
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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  • All months
    (53)
  • Mar-May only
    (17)
  • Jun-Aug only
    (11)
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    (18)
  • Dec-Feb only
    (7)
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2 reviews
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel for one night before a track day at Mid-Ohio. It's very nice for a 2 - 3 star hotel, had hot items for breakfast, relatively new hotel. I am giving it a five star rating though because of the customer service I received! I left my kindle in the room, and not only was it... More 

Was this review helpful? Yes
Cassandra D, Front Office Manager at Country Inn & Suites Mansfield, responded to this review

Thank you so much for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the breakfast and your room. I'm glad that I could help you out and hope that next time you're in Mansfield you stay with us again! We look forward to your next stay! More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My entire stay was great. I was impressed with the hotel and the staff. I was greeted by a beautiful woman with a huge smile, I think her name was Casandra, she called up to my room to make sure it met my expectations and was really helpful giving advice about local restaurants. I will definitely return next time I... More 

Was this review helpful? Yes
Cassandra D, Front Office Manager at Country Inn & Suites Mansfield, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay and the service our staff provided! We look forward to your next stay. More 

1 review
5 of 5 stars Reviewed 5 weeks ago

I had a great experience here and the front desk manager Casandra was great. She went out of her way to make sure my stay was comfortable and that I had everything I needed. The room was clean and comfortable as well.

Was this review helpful? Yes
Cassandra D, Front Office Manager at Country Inn & Suites Mansfield, responded to this review

Thank you so much for taking the time to complete this review and tell us about your stay! I'm extremely happy to hear that you enjoyed your room and our accomodations. I'm also delighted to hear that you found myself and the rest of our staff to be of great help to you. We appreciate you choosing Country Inn &... More 

Knoxville, Tennessee
1 review
5 of 5 stars Reviewed March 12, 2015

A peaceful hotel with many restaurants and stores nearby. The staff are exceptional and extremely accomadating, especially Cassandra at the front desk and the many housekeepers who are second to none. This hotel is a must for anyone visiting Mansfield or anywhere nearby.

Was this review helpful? Yes
Cassandra D, Front Office Manager at Country Inn & Suites Mansfield, responded to this review

Thank you so much for taking the time to complete the survey and tell us about your visit! We really appreciate your feedback and we are happy to hear that you were impressed by our staff! I'm thrilled to hear that you found myself, as well as the housekeeping staff, to be accommodating and helpful and we hope to see... More 

Mount Pleasant Mills, Pennsylvania
1 review
1 of 5 stars Reviewed March 5, 2015

We have stayed in Country Inn and Suites many times over the years. We have always found them to be very comfortable. We were not pleased with our room, a king suite. The furnishings and the little tvs seemed very outdated. The cabinet for the living room TV was huge and the TV was tiny. The bedroom decorations seemed very... More 

Was this review helpful? Yes
CassandraDailey, Front Office Manager at Country Inn & Suites Mansfield, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. To discuss your stay further, please contact the hotel directly. More 

Marietta
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 18, 2014

We came in a few days before the party to deliver everything to the venue, also booked rooms for my sister who was the birthday girl and her daughter and our brother and his family from Chicago. We were all happy with the hospitality and accommodations. The kids LOVED the cookies. We loved that there was room enough for us... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
TylerHipp, Front Office Manager at Country Inn & Suites Mansfield, responded to this review

Thank you for taking the time to share your review of our hotel here on tripadvisor. On behalf of our entire staff here at the Country Inn & Suites in Mansfield we are elated to hear that you enjoyed your stay with us. We take great pride and will make sure to share your comments with my entire staff. We... More 

Seven Hills, Oh, United States
1 review
5 of 5 stars Reviewed October 30, 2014

Tonya New (to me) at check in. She was very welcoming and treated me as if she knew me personally from my previous stays. Tyler Also very welcoming and made sure I was pleased with room and snacks basket. Conversed in a very friendly way and made me feel that I was a missed guest (stayed many times previously). Deb... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
TylerHipp, Front Office Manager at Country Inn & Suites Mansfield, responded to this review

Thank you for taking the time to share your review of our hotel here on tripadvisor. On behalf of our entire staff here at the Country Inn & Suites in Mansfield we are elated to hear that you enjoyed your stay with us. We take great pride and will make sure to share your comments with my entire staff. We... More 

Mansfield
1 review
5 of 5 stars Reviewed September 16, 2014

Hotel staff was extremely friendly and accommodating. A large group of family and friends stayed for my son's wedding and we were very pleased with the service provided. We were granted use of the breakfast area for rehearsal dinner which was fantastic. Any concerns we had were addressed quickly and satisfactorily. Kudos to all!!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
esloan, Hotel Staff & Management at Country Inn & Suites Mansfield, responded to this review

Thank you for taking the time to write a review. We are glad the breakfast area was able to accommodate your rehearsal dinner. We hope your son & new daughter in law have a long and happy future together. Sincerely, Hotel Staff & Management More 

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