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Country Inn & Suites Mansfield

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2069 Walker Lake Road, Mansfield, OH 44906
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Country Inn & Suites Mansfield
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Country Inn & Suites Mansfield
Country Inn & Suites Mansfield
Country Inn & Suites Mansfield
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51 reviews from our community

Traveler rating
    22
    14
    6
    4
    5
See reviews for
16
11
4
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
  • All months
    (51)
  • Mar-May only
    (15)
  • Jun-Aug only
    (11)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (7)
All months
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I had a great experience here and the front desk manager Casandra was great. She went out of her way to make sure my stay was comfortable and that I had everything I needed. The room was clean and comfortable as well.

Was this review helpful? Yes
Cassandra D, Front Office Manager at Country Inn & Suites Mansfield, responded to this review

Thank you so much for taking the time to complete this review and tell us about your stay! I'm extremely happy to hear that you enjoyed your room and our accomodations. I'm also delighted to hear that you found myself and the rest of our staff to be of great help to you. We appreciate you choosing Country Inn &... More 

Knoxville, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

A peaceful hotel with many restaurants and stores nearby. The staff are exceptional and extremely accomadating, especially Cassandra at the front desk and the many housekeepers who are second to none. This hotel is a must for anyone visiting Mansfield or anywhere nearby.

Was this review helpful? Yes
Cassandra D, Front Office Manager at Country Inn & Suites Mansfield, responded to this review

Thank you so much for taking the time to complete the survey and tell us about your visit! We really appreciate your feedback and we are happy to hear that you were impressed by our staff! I'm thrilled to hear that you found myself, as well as the housekeeping staff, to be accommodating and helpful and we hope to see... More 

Mount Pleasant Mills, Pennsylvania
1 review
1 of 5 stars Reviewed 3 weeks ago

We have stayed in Country Inn and Suites many times over the years. We have always found them to be very comfortable. We were not pleased with our room, a king suite. The furnishings and the little tvs seemed very outdated. The cabinet for the living room TV was huge and the TV was tiny. The bedroom decorations seemed very... More 

Was this review helpful? Yes
CassandraDailey, Front Office Manager at Country Inn & Suites Mansfield, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. To discuss your stay further, please contact the hotel directly. More 

Marietta
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 18, 2014

We came in a few days before the party to deliver everything to the venue, also booked rooms for my sister who was the birthday girl and her daughter and our brother and his family from Chicago. We were all happy with the hospitality and accommodations. The kids LOVED the cookies. We loved that there was room enough for us... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
TylerHipp, Front Office Manager at Country Inn & Suites Mansfield, responded to this review

Thank you for taking the time to share your review of our hotel here on tripadvisor. On behalf of our entire staff here at the Country Inn & Suites in Mansfield we are elated to hear that you enjoyed your stay with us. We take great pride and will make sure to share your comments with my entire staff. We... More 

Seven Hills, Oh, United States
1 review
5 of 5 stars Reviewed October 30, 2014

Tonya New (to me) at check in. She was very welcoming and treated me as if she knew me personally from my previous stays. Tyler Also very welcoming and made sure I was pleased with room and snacks basket. Conversed in a very friendly way and made me feel that I was a missed guest (stayed many times previously). Deb... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
TylerHipp, Front Office Manager at Country Inn & Suites Mansfield, responded to this review

Thank you for taking the time to share your review of our hotel here on tripadvisor. On behalf of our entire staff here at the Country Inn & Suites in Mansfield we are elated to hear that you enjoyed your stay with us. We take great pride and will make sure to share your comments with my entire staff. We... More 

Mansfield
1 review
5 of 5 stars Reviewed September 16, 2014

Hotel staff was extremely friendly and accommodating. A large group of family and friends stayed for my son's wedding and we were very pleased with the service provided. We were granted use of the breakfast area for rehearsal dinner which was fantastic. Any concerns we had were addressed quickly and satisfactorily. Kudos to all!!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
esloan, Hotel Staff & Management at Country Inn & Suites Mansfield, responded to this review

Thank you for taking the time to write a review. We are glad the breakfast area was able to accommodate your rehearsal dinner. We hope your son & new daughter in law have a long and happy future together. Sincerely, Hotel Staff & Management More 

Lost Creek, United States
1 review
3 of 5 stars Reviewed September 8, 2014

Needs better customer service. We had originally asked for one of the largest rooms they had the hotel do to us having three children. We once stayed at another location and enjoy the size of the room (suite). I explained this on the phone and made reservation and they assured me it was what I was asking for. Unfortunately, It... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
esloan, Hotel Staff & Management at Country Inn & Suites Mansfield, responded to this review

Thank you for taking the time to post a review. Your problems with the room reservation has been addressed with the staff and hopefully will not happen again. We hope you had time to enjoy our indoor pool and fitness center while you were here. Sincerely Hotel Staff & Management More 

Uniontown, Ohio
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed September 4, 2014

My husband and I stayed at this hotel on Friday August 29th for 1 night. It was great. The room was clean, the staff was polite, the area was quite. Over all, the stay was great. The one silly thing was at breakfast the next day. On Saturday, August 30th (National Bacon Day) they served gravy, biscuits, and chicken patties... More 

Was this review helpful? Yes
esloan, Hotel Staff & Management at Country Inn & Suites Mansfield, responded to this review

Thank you for taking the time to write a review. We appreciate your positive comments. We will pay more attention to when National Bacon Day is and will make sure we serve bacon on breakfast that day. We hope you had a chance to enjoy our indoor pool and fitness center. Sincerely Hotel Staff & Management More 

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