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BEST WESTERN Richland Inn-Mansfield

Certificate of Excellence
2.5 of 5
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180 East Hanley Road, Mansfield, OH 44903
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BEST WESTERN Richland Inn-Mansfield
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Ranked #9 of 14 Hotels in Mansfield
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
Raeannenetral Chillicothe, Ohio
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121 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chillicothe, Ohio
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Despite being close to stores and several restaurants, it was okay, the staff was friendly, they didn't know the area very well. So trying to find different things to do was rough, but we managed, the room was clean, but we did find things that someone who previously stated in the room left behind. Thank heavens it was nothing nasty,... More 

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Louisville, Kentucky
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

While this property is being renovated, the job is being poorly done. However, the room was clean and that is the most important thing. The breakfast was normal and nothing special stood out about our stay here.

Review collected in partnership with Best Western

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West Virginia
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We generally stay at Best Western when traveling, but this place was certainly a disappointment. We called for directions to the motel, but we were disconnected twice. The place is being remodeled and it certainly needs a facelift. The decor is outdated and the towels, drapes and sheets need replaced. There were cigarette butts around the outside doors and the... More 

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Tobyhanna, Pennsylvania, United States
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This facility was just fine for the all in cost of about $100. It's pretty standard fare with a pleasant, comfortable, quiet room, decent bed, functioning internet. It did show a little age and the towels and washcloths were in need of replacement, but that's my only complaint. The pool was fine. The breakfast was adequate and included several hot... More 

Review collected in partnership with Best Western

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Mansfield, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

Booked room at this location based on very favorable reviews. I cannot believe they were for this hotel upon getting there. Though they're making an attempt to update the ridiculously outdated decor, construction equipment everywhere. Upon opening door to room, found it was never cleaned since whomever was in there before us. Given new room, but had holes in bathroom... More 

Review collected in partnership with Best Western

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Lisle, IL, United States
1 review
1 of 5 stars Reviewed 5 weeks ago

At check-in, I was initially provided a room that reeked of smoke and had not been made up. The second room I was provided was clean, but head a large mesquito nesting in the sink. Food on the breakfast bar was stale. In my room, the coat rack fell off the wall and hit me in the head.

Review collected in partnership with Best Western

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Hillsboro, Ohio
1 review
3 of 5 stars Reviewed May 25, 2015

This property is under renovation. The rooms were clean, if a little worn. The indoor pool was nice for the kids to play in, however, the hot tub was out of order. The breakfast was a bit above the normal continental and was OK. Choices included egg patties, sausage, country gravy along with toast bagels and muffins. The staff was... More 

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Philadelphia, United States
2 reviews
2 of 5 stars Reviewed May 11, 2015

Checked in and was told Hot Tub wasn't working. After almost 12 hours on the road - found there to be no hot water in room for shower. Complained the next morning - Front Desk Attendant was not helpful and through our multiple complaints that "luke warm" water isn't satisfactory - Maintenance did fix the problem on day 2 of... More 

Review collected in partnership with Best Western

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Eureka Springs, Arkansas
Level Contributor
1 review
2 of 5 stars Reviewed April 28, 2015

Stayed here a couple years ago and enjoyed our stay. Loved the gym and indoor pool last time..... This time not so much..... Was not informed that renovations were in progress and that the gym and pool were not open. Also, maintanance just walks in at 7:30am today and woke us up....

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 19, 2015

While driving back to Cleveland Ohio from Athens Ohio I hit a ice storm and exited the highway and decided it was to dangerous to drive the last 70 miles. I went to a quality inn and a comfort inn and got prices of 93 and 95 dollars. I them went to this Best Western at which time the assistant... More 

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