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BEST WESTERN Richland Inn-Mansfield

Certificate of Excellence
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180 East Hanley Road, Mansfield, OH 44903
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Best prices for: 1 room 1 guest
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BEST WESTERN Richland Inn-Mansfield
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BEST WESTERN Richland Inn-Mansfield
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114 reviews from our community

Traveler rating
    45
    41
    16
    10
    2
See reviews for
48
29
10
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (21)
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Philadelphia, United States
2 reviews
2 of 5 stars Reviewed 1 week ago

Checked in and was told Hot Tub wasn't working. After almost 12 hours on the road - found there to be no hot water in room for shower. Complained the next morning - Front Desk Attendant was not helpful and through our multiple complaints that "luke warm" water isn't satisfactory - Maintenance did fix the problem on day 2 of... More 

Review collected in partnership with Best Western

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Eureka Springs, Arkansas
1 review
2 of 5 stars Reviewed 3 weeks ago

Stayed here a couple years ago and enjoyed our stay. Loved the gym and indoor pool last time..... This time not so much..... Was not informed that renovations were in progress and that the gym and pool were not open. Also, maintanance just walks in at 7:30am today and woke us up....

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 19, 2015

While driving back to Cleveland Ohio from Athens Ohio I hit a ice storm and exited the highway and decided it was to dangerous to drive the last 70 miles. I went to a quality inn and a comfort inn and got prices of 93 and 95 dollars. I them went to this Best Western at which time the assistant... More 

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rochester, United States
2 reviews
5 of 5 stars Reviewed January 9, 2015

I am a supervisor at Oakland University for the custodial service so I am around service everyday. Your employee selection is outstanding. Employees helped with direction and printed information on the computer. Then highlighted to make sure I could reference later while traveling. If you needed something they would always do there best to help.

Review collected in partnership with Best Western

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Canfield, Ohio
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 6, 2015

This was my first time staying at a Best Western with my boyfriend and his friend. First impression when I walked into the room was "Not bad". The place was pretty clean. Couldn't find anything wrong except for the ac/heat unit. The heat part of it didn't quite work properly (the fan would only blow low). As for the pool,... More 

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Indianapolis, United States
1 review
2 of 5 stars Reviewed December 31, 2014

The price was great for the room. And, we were there for less than 18 hours. But, I was less than impressed with the service, quality and overall feel of the hotel. Noisy hallways, freezing pool, less than professional check-in and service experience led me with a less than thrilled feel for the best Western chain.

Review collected in partnership with Best Western

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Houston, Missouri
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 31, 2014

If you value your safety, you might want to think twice about staying at this property. The outer door closest to my room did not lock, the laundry room door directly across from my room did not lock either. The hotel sits back from the road and is surrounded by an open field. This is a recipe for disaster! I... More 

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Kansas City, Missouri
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed December 20, 2014

Upon arrival I was warmly greeted by the hotel clerk and she gave me a quick rundown of all of the hotel features and hours for the fitness center and pool. The room was extremely comfortable and relaxing.

Review collected in partnership with Best Western

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Rochester, United States
1 review
5 of 5 stars Reviewed December 11, 2014

Great clean room. Nice Hot Tub and Pool area. After a log day of driving the clerk offered us a little extra time in the hot tub. It was greatly needed and appreciated. Nice breakfast in the morning. Staff worked hard to find us FOX news on the TV in the breakfast room.

Review collected in partnership with Best Western

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Akron, United States
1 review
2 of 5 stars Reviewed December 10, 2014

The bed sheets had holes in them and towels, sheets & pillow cases looked dingy yellow. I would not stay here again. The pillows were worn out and not firm. The check in staff was more concerned with the professional wrestling show on TV than helping me with check in and directions to a location I had to go to... More 

Review collected in partnership with Best Western

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15 photos of this hotel

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