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BEST WESTERN Richland Inn-Mansfield

Certificate of Excellence
2.5 of 5
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180 East Hanley Road, Mansfield, OH 44903
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BEST WESTERN Richland Inn-Mansfield
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Ranked #9 of 14 Hotels in Mansfield
Certificate of Excellence
A recent review
3 of 5 stars reviewed 4 days ago
John B United States
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126 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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United States
3 of 5 stars Reviewed 4 days ago NEW

Overall OK experience with nice indoor pool - though it is right next to main lobby and not private from all that enter the hotel. So you have to stroll past the front lobby to enter and exit pool area. Broken alarm clock not replaced when reported, instead found receptionist tending to personal relationship after going to front desk for... More 

Review collected in partnership with Best Western

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Jefferson, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Great breakfast! Actually, one of the best ones for the price of the rooms! Breakfast sandwiches, biscuits and sausage gravy, fruit, bagels, muffins, etc... what more could you ask for? Awesome pool! Actually, the pool is so nice that it doesn't even really seem like it fits this hotel. It just seems like something you would find in a much... More 

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Las Vegas
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 1 week ago

We paid $80 for a dump with no elevator. The beds weren't as bad as the hotel's appearance but the room was creepy. Kids were screaming when we were walking to our room at 10:30 at night. Fortunately, we had a fan to drown out the noise. The pool was near the breakfast area so we heard screaming kids during... More 

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Indianapolis
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9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our stay at the sold out Best Western Mansfield was great! They had 3 large events taking place on the same weekend and the town was packed. Our group was able to have breakfast together, use the pool and sleep on our schedule without interruptions. They keep a large area for breakfast with many choices. The rooms are clean and... More 

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Cheektowaga
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Needed a places to get some sleep on fourth of July weekend. This hotel was right off the interstate- easy to see and get to. First room I was checked into smelled slightly of smoke(even tho hotel is totally nonsmoking). Clerk switched me to another room right away, and that room was much better. Pool area looked great, but I... More 

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Chillicothe, Ohio
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Despite being close to stores and several restaurants, it was okay, the staff was friendly, they didn't know the area very well. So trying to find different things to do was rough, but we managed, the room was clean, but we did find things that someone who previously stated in the room left behind. Thank heavens it was nothing nasty,... More 

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Louisville, Kentucky
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 17, 2015

While this property is being renovated, the job is being poorly done. However, the room was clean and that is the most important thing. The breakfast was normal and nothing special stood out about our stay here.

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West Virginia
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed June 15, 2015

We generally stay at Best Western when traveling, but this place was certainly a disappointment. We called for directions to the motel, but we were disconnected twice. The place is being remodeled and it certainly needs a facelift. The decor is outdated and the towels, drapes and sheets need replaced. There were cigarette butts around the outside doors and the... More 

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Tobyhanna, Pennsylvania, United States
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 13, 2015

This facility was just fine for the all in cost of about $100. It's pretty standard fare with a pleasant, comfortable, quiet room, decent bed, functioning internet. It did show a little age and the towels and washcloths were in need of replacement, but that's my only complaint. The pool was fine. The breakfast was adequate and included several hot... More 

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Mansfield, United States
1 review
2 of 5 stars Reviewed June 8, 2015

Booked room at this location based on very favorable reviews. I cannot believe they were for this hotel upon getting there. Though they're making an attempt to update the ridiculously outdated decor, construction equipment everywhere. Upon opening door to room, found it was never cleaned since whomever was in there before us. Given new room, but had holes in bathroom... More 

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