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Fairfield Inn & Suites Ontario Mansfield

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1065 N Lexington Springmill Road, Mansfield, OH 44906
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Fairfield Inn & Suites Ontario Mansfield
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54 Reviews from our TripAdvisor Community

Traveler rating
    26
    12
    8
    3
    5
See reviews for
16
8
3
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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    (54)
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    (18)
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    (9)
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There are newer reviews for Fairfield Inn & Suites Ontario Mansfield
See the most recent reviews
Harrison, Michigan, United States
Top Contributor
79 reviews 79 reviews
17 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed October 9, 2014

The selection of this facility was due to the convenient location as we traveled through Ohio. The facility is well maintained and pleasant place to stay overnight. Unfortunately we stayed just overnight and did not take advantage of all the other amenities and cannot rate on long term stay. The staff seems to be friendly and accommodating. The breakfast was... More 

Was this review helpful? Yes 1
Kannapolis, North Carolina
Top Contributor
104 reviews 104 reviews
39 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed October 8, 2014

Christina at the front desk was very helpful. I needed a copy so she made me the copies and even a couple of more copies too. Beds were very comfortable and the bathroom was a nice size. AC great. Towels, washcloths and hand towels were very soft. Very modern design when you walk in the door, nice teal colored chairs... More 

Was this review helpful? Yes
Kettering, Ohio, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 3, 2014

I have been staying here at the Fairfield Inn & Suites in Ontario for five weeks now for business. With only one more week left at the hotel I am very pleased with my stay. I was staying at the Holiday Inn Mansfield and after only two nights I decided to move hotels do to poor service. The GM Jim... More 

Was this review helpful? Yes 2
Lebanon, Ohio
Top Contributor
72 reviews 72 reviews
18 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed September 22, 2014

I had not stayed in a Fairfield Inn before as I assumed it was just another budget hotel. I stand corrected. I found this hotel to be quiet, clean, and the rooms were well appointed. Also, the breakfast provided had a decent variety and was provided in a clean and spacious lounge. My only complaint was the towels in the... More 

Was this review helpful? Yes 1
Saint Louis, Missouri
Top Contributor
71 reviews 71 reviews
34 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed July 28, 2014

An average Fairfield in about every way. Room had a musty/smoky smell to it, like it had been a smoking room in the past and wasn't ever cleaned properly. I heard another customer throwing a fit about the same thing, and their room was right across the hall from ours. Wi-fi worked great, close to lots of restaurants, and there's... More 

Was this review helpful? Yes
TMIHospitality, Manager at Fairfield Inn & Suites Ontario Mansfield, responded to this review

Dear Mphopkins99, Thank you for taking the time to review your stay at our hotel the Fairfield Inn & Suites Ontario Mansfield. I’m glad to see that you enjoyed our free Wi-Fi and our convenient location near shopping and restaurants. Please accept my apologies for the odor you experienced. Unfortunately, it was found that someone had been smoking in their... More 

London, Canada
Top Contributor
365 reviews 365 reviews
81 hotel reviews
236 helpful votes 236 helpful votes
3 of 5 stars Reviewed June 24, 2014

Total new lobby and breakfast area. Now about a year old. Staff very friendly and rooms looked nice and comfortable. Microwave and frig Only complaint is room smelt musty. Not sure what the source is because it looks like they renovated the room. Maybe it was the bedspread. Interesting that all the drawers were partly open when I entered the... More 

Was this review helpful? Yes
TMIHospitality, Manager at Fairfield Inn & Suites Ontario Mansfield, responded to this review

Dear Dan459us, Thank you for taking the time to leave us your feedback. I'm glad to hear that you enjoyed our friendly staff and comfortable rooms. I apologize for any odor that you smelled. I will address this with my housekeeping staff to ensure it is properly neutralized. I hope that you will allow the Fairfield Inn & Suites Ontario... More 

Boone, NC
Top Contributor
103 reviews 103 reviews
46 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed May 27, 2014

Hotel has been renovated & modernized, so for a stopover in the area it's a very good option. Conveniently located off 30 in Mansfield/Ontario with many dining options & shopping nearby (Richland Mall, Target, Sam's Club). Front Desk staff was friendly and customer service oriented. Rooms are rather small with no extra seating other than the desk chair. Our room... More 

Was this review helpful? Yes 2
Auburn
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 3, 2014

We stayed here to break up a long ride back from Kentucky, Good choice; just a little off the beaten path. Room was very spacious, beds and pillows were great!WiFi access; Continental breakfast in the am was perfect before setting off on a long ride. Plenty of restaurants to choose from for dinner; gas stations near by for filling up.... More 

Was this review helpful? Yes 4
Cary, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 11, 2014

Overall a very nice remodeled and renovated Fairfield. Good workout room, always scrambled eggs at breakfast, and cookies at night. Easy proximity to many restaurants, shopping and route 30. Stayed here on business for several week, very friendly and attentive staff as well.

Was this review helpful? Yes 2
Chicago, Illinois, United States
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 20, 2014

Nice spacious rooms. Good complementary breakfast that includes warm food options (eggs, bacon). Staff is friendly. WiFi service is good for basic email with some spotty issues and no high speed options. Great value.

Was this review helpful? Yes 2
TMIHospitality, Manager at Fairfield Inn & Suites Ontario Mansfield, responded to this review

Dear Stan D, Thank you for your review of the Fairfield Inn & Suites Mansfield/Ontario. I'm glad to hear that you enjoyed our many amenities and felt we were a great value. I hope you will remember us on your next trip to the area. Sincerely, James L. General Manager More 

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