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Fairfield Inn & Suites Ontario Mansfield

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1065 N Lexington Springmill Road, Mansfield, OH 44906
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Best prices for: 1 room 1 guest
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Fairfield Inn & Suites Ontario Mansfield
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Fairfield Inn & Suites Ontario Mansfield
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55 Reviews from our TripAdvisor Community

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Traveler rating
    26
    12
    9
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    5
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17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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    (18)
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Virginia
Level Contributor
175 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the Fairfield for one night. The bed was pretty comfortable, and the room was a good size. Breakfast was the usual Fairfield breakfast: waffles, pastries, eggs - not bad. The bathroom had adequate water pressure, and (pointed out by another reviewer) the towels were extremely soft. Our room had a toilet seat that simply wasn't attached properly,... More 

Was this review helpful? Yes
TMIHospitality, Manager at Fairfield Inn & Suites Ontario Mansfield, responded to this review

Dear Professorroyhinkley, Thank you for taking the time to provide us with feedback from your recent stay. I'm glad that you enjoyed our complimentary Wi-Fi and breakfast. We always strive to impress our guests, and it appears that we may have come up a little short. Your comments will be shared with my team to ensure that we are working... More 

Denver, CO
Level Contributor
121 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed May 8, 2015

This is our place in Mansfield area. Front desk staff greeted us warmly and check in was a breeze. Assigned to a disabled room but that was OK for one night. Howling spring winds outside whistled along the passage with the next building...not much to be done about nature's noise. The door closer & latches for rooms are annoyingly loud... More 

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Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 20, 2015

This has become our go - to resting spot while visiting friends and family in the Shelby /Mansfield area. Always clean. Friendly and helpful staff. Breakfast is included. Indoor pool and hot tub. Rooms recently remodeled.

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Floyds Knobs
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed March 16, 2015

I chose this hotel for a one night stay near Snowtrails and I was truly happy with the choice. It appears that the property has been recently redecorated and is very appealing from the lobby to the individual rooms. Everything was clean and the staff was very friendly and helpful. The room was nice and quiet - no problems sleeping... More 

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Salem, Ohio
Level Contributor
142 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed March 15, 2015

We just got back from a one night stay here and both my husband and I thought this is a very nice place to stay. It was newly remodeled so it was decorated very contemporary and cute. Nice colors. Our room was just a standard room ( which we got free because we are Marriott members) and it was very... More 

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Dallas, Texas
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed March 9, 2015

I picked this hotel because the hot tub was open until midnight. I appreciated the ability to relax after a day of driving in the winter weather. The next morning I had a conference call from my room and needed to take the breakfast upstairs with me for that...while I was juggling various food items your breakfast attendant came running... More 

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Ohio
1 review
1 of 5 stars Reviewed February 19, 2015

upon waking up in my bed I found bed bugs crawling all over by sheets, and pillow. I brought this to the attention of the front desk. And to my surprise, they didn't care!!! The attitude of the front desk was unappreciative and very unprofessional. Choose another property to stay at.

Was this review helpful? Yes
TMIHospitality, Manager at Fairfield Inn & Suites Ontario Mansfield, responded to this review

Dear C H, Thank you for taking the time to leave our hotel a review. Please know, that we have had no such reports brought to our attention. We take these situations very seriously and would never brush it off. We actually just had our pest control services at our property yesterday for regular maintenance. I would very much appreciate... More 

Holly Springs, North Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 28, 2015

The property is conveniently located right off the highway. Any kind of restaurant you can imagine is a short walk or drive away. The hotel has everything I would expect from a Marriott. I don't need to elaborate on the nice room, free breakfast, and clean workout facilities. What won me over was the way the staff treated me! Every... More 

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Old Saybrook, Connecticut
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed January 22, 2015 via mobile

1st stay at this location. It is about 20 mins from our office and conveniently located off the highway. Plenty of choices close to the hotel for restaurants etc. I was concerned that the street noise being so close to the highway and busy road would be loud, however I found the noise of the heating unit to be more... More 

Was this review helpful? Yes
TMIHospitality, Manager at Fairfield Inn & Suites Ontario Mansfield, responded to this review

Dear Reggae052011 – Thank you for reviewing your recent stay at the Fairfield Inn & Suites Ontario Mansfield and for your kind words about our staff. I want to apologize for the problems you had with the heating unit in your room. When you are able, please reach out to me and let me know what room you were in... More 

Troy, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 24, 2014

We arrived much earlier than the official check-in time and the staff was so accommodating to let me check in early. The room was neat and clean and very comfortable. The hot tub, pool, and fitness center were well-maintained. The breakfast was delicious and included many options. The absolutely best feature though was the staff who were so friendly and... More 

Was this review helpful? Yes 1
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