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Hilton Garden Inn Cincinnati Northeast

3.0 of 5
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6288 Tri Ridge Blvd, Loveland, OH 45140
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Hilton Garden Inn Cincinnati Northeast
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Ranked #1 of 1 Hotels in Loveland
A recent review
3 of 5 stars reviewed 6 days ago
Tracy S Westville, NJ
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153 reviews from our community

Traveler rating
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    51
    36
    10
    9
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55
24
9
57
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (153)
  • Mar-May only
    (37)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (26)
All months
1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

We arrived tonight, already switched rooms once due to a dirty bathroom and frig. The next room had a dirty bathroom, dirty frig, cobwebs in the corners, stains on the curtains, walls and mattress cover, and a hole in the wall. The pool heater was broken but they did not have this info posted on their website. The thermostat did... More 

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Westville, NJ
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Overall the experience was a good one. The staff was friendly and accommodating. Only real down fall was the bed was firm even though it was supposed to be a sleep number type bed and the cable kept going in and out. Other than that, we had a very pleasant experience.

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Phoenix, United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel was very nice and clean. The beds are supposed to be a very "loose" version of a sleep number bed in that you can adjust the firmness of the bed. Even on the softest setting, the bed was still horribly firm and uncomfortable.

Review collected in partnership with Hilton Garden Inn

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loveland, United States
1 review
3 of 5 stars Reviewed 1 week ago

Staff is always friendly. This stay both 3rd and 2nd floor ice machines did not work and they didn't seem to have any urgency to get fixed. Maintenance fixed 2nd day and still never worked. I didn't get my breakfast coupon, but server said not an issue. Love that you still offer smoking rooms!

Review collected in partnership with Hilton Garden Inn

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Cleveland, Ohio
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice Hotel Good location just off highway. No Restaurants at this exit. Rooms could be updated. Controls on bed were hard to use and get an even surface. Temperature of room was good. Only stayed one night.

Review collected in partnership with Hilton Garden Inn

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Commercial Point, Ohio
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is really a beautiful but older hotel and we had a nice stay here. Only a few things didn't meet expectations. Check in was flawless, hotel staff were very pleasant, and we got a great rate for being so nice. The hotel is going through some upgrades that are needed but it is nice to see them investing in... More 

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Cinnaminson, New Jersey
2 reviews
3 of 5 stars Reviewed March 20, 2015

First off, let me say that Diane and Pam were very nice and the other staff, as well. I chose this hotel because it had a heated pool and hot tub as we were driving a long distance (11 hrs) and I have herniated disks in my cervical and lower spine, and after the long car ride it would have... More 

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Sunny Pittsburgh
Top Contributor
53 reviews 53 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 19, 2015

Try to get to your location at a time you are not too tired and it is not raining and dark. Finding location 1st time is a little challenging. Mix of staff, some friendly, some not. Night time manager did not impress me, but morning breakfast was very good here. Room was average not up to date like some other... More 

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Cincinnati, United States
1 review
3 of 5 stars Reviewed March 19, 2015

Nice hotel from appearances, but lacking details once inside. Indoor pool is not heated- absolutely frigid, could not even use it. Housekeeping is lacking. Shelf in closet was covered in thick black dust/dirt. Could see marks left on the shelf where someone had put something on it and it pushed the dirt aside. Breakfast was great- although they seem to... More 

Review collected in partnership with Hilton Garden Inn

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Pensacola, FL, United States
1 review
5 of 5 stars Reviewed March 10, 2015

Great stay at this hotel, and I would definitely return there. The hotel staff were very helpful and friendly and never hesitated to help with even the smallest of problems. Good service, good food, and good people.

Review collected in partnership with Hilton Garden Inn

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Nate B, Manager at Hilton Garden Inn Cincinnati Northeast, responded to this review

Thank you for taking the time to leave a review and for choosing us during your travels! We hope to see you again soon. More 

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