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Holiday Inn Express London I-70

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100 Holiday Trail Northeast, I-70 & Hwy. 42, Exit 79, London, OH 43140
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Holiday Inn Express London I-70
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44 Reviews from our TripAdvisor Community

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Traveler rating
    11
    17
    13
    0
    3
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7
7
3
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
  • All months
    (44)
  • Mar-May only
    (9)
  • Jun-Aug only
    (22)
  • Sep-Nov only
    (7)
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    (6)
All months
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

I'm a trucker and this hotel is right next to a TA truck stop. The people where very nice and the room was in excellent condition. Didn't hear a peep out of anyone around me all night long. The rate is really bad either compared to other holiday inns.

Was this review helpful? Yes
Chirag P, General Manager at Holiday Inn Express London I-70, responded to this review

Dear Farmboy7800, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Chirag Patel General Manager More 

Baltimore, Maryland
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

Don't stay here unless you're okay with secondhand smoke and poor customer service. We checked out two rooms and decided to leave. The first smelled like it had just been smoked in. The second smelled intensely of air freshener and lacked the kitchenette we needed. And, it was overpriced for the quality.

Was this review helpful? Yes
Chirag P, General Manager at Holiday Inn Express London I-70, responded to this review

Dear Jennybee1, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.... More 

Indianapolis, Indiana
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 10, 2015

If you are looking for average this is the place. The location is not that great. THere are a few fast food places around, but if you want something good to eat you have to drive to Hillard, Ohio. If you are driving there you should probably stay there because that is where everything is at. This hotel looks like... More 

Was this review helpful? Yes
Chirag P, Manager at Holiday Inn Express London I-70, responded to this review

Dear Mark, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Chirag Patel Manager More 

Springfield, Missouri
Level Contributor
233 reviews
208 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
4 of 5 stars Reviewed March 18, 2015

Kudos to Rebecca at check in ~ smiling, welcoming, cheerfully helpful in finding a room to exactly fit my husband's needs. Flat screen TV, fridge/micro. Room was spotless, bathroom immaculate. Super comfortable bed with nice linens and fat, fluffy pillows. Would definitely stay here again!

Was this review helpful? Yes
Chirag P, Manager at Holiday Inn Express London I-70, responded to this review

Dear Linda H, I would first off like to thank you for taking the time to write your very thoughtful review. This has truly made my day, this why I quite honestly got into hospitality to serve guest just like yourself. I will be sure to share this with the whole team. We truly look forward to hosting you the... More 

Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 7, 2015

They motel, room all much nicer than expected. Very clean lobby and hallways. The room was much nicer than I had expected from other reviews. Bed was nice and pretty comfortable. Very nice stay, would not hesitate for return trip or passing through.

Was this review helpful? Yes
Chirag P, Manager at Holiday Inn Express London I-70, responded to this review

Dear Carterunit 47, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Chirag Patel Manager More 

South Kingstown, Rhode Island
Level Contributor
64 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed January 19, 2015

Stayed one night as we traveled west. The location is good for easy on/off I-70. The hotel is basic, nothing fancy, but met our needs. The complimentary breakfast was an added bonus. Check in was quick and easy. The beds were comfortable and we didn't experience a problem with noise despite the location being next to a truck stop. Maybe... More 

Was this review helpful? Yes
Chirag P, Manager at Holiday Inn Express London I-70, responded to this review

Dear Corinne, I am thrilled to hear that you found the hotel to be clean and from the sound of it that we not only met but exceeded your expectations. I will be sure to pass your comments along to the front desk.I am sorry for any inconvenience with truck stop noise. We truly look forward to the opportunity to... More 

Miamisburg
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed December 17, 2014

My friends and I stayed here during a girls' getaway trip. We had a nice room, cozy beds, and a decent breakfast in the morning. Our only complaint was that the bathroom light switch was located outside the bathroom door; we all prefer the light switch inside the bathroom. I realize that is a picky complaint though!

Was this review helpful? Yes
Chirag P, Manager at Holiday Inn Express London I-70, responded to this review

Dear Linda W, Thank you for taking the time to post your wonderful five star review. I am absolutely flattered by your comments regarding the hotel and I will be sure to pass them along to the whole team. If you need any help booking your next stay with us, please do not hesitate to reach out to me. We... More 

Lisbon, New Hampshire
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed November 13, 2014

This was a one nighter for wife and myself. Jenny at the front desk made check in a delight and since the room did not have a microwave helped us heat some food we had. We lucked out and were on the opposite side of the hotel from the trucks. Seemed little expensive considering that the rooms were not really... More 

Was this review helpful? Yes
Chirag P, Manager at Holiday Inn Express London I-70, responded to this review

Dear Grant H, Thank you for taking the time to post your great review. I am extremely pleased that you enjoyed you stay. We truly strive not only to meet but to exceed each guest expectation. If I may be of any further assistance please do not hesitate to contact me directly. We look forward to the opportunity to host... More 

Dayton, Ohio
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
1 of 5 stars Reviewed August 13, 2014

First of all less start off with two good people in the hotel. The front desk manager Jenny and Brit one of the housekeeping staff. They were wonderful and really treated us great. Now, the bad. The hotel is dated and the was were paper thin. We was awake most of the night due to the trucks running and the... More 

Was this review helpful? Yes 1
Chirag P, Front Office Manager at Holiday Inn Express London I-70, responded to this review

Dear Super T, Thank-you for taking the time to post your thoughtful review. I would like to apologize for noise of truck and snoring noise. This review will help us to improve our service and quality. If we would know this situation, we could change room for your. We pass this review to all our responsible department and we will... More 

Erie
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 12, 2014

We stayed at room 230..room is so dusty and carpet wasnt vacuum properly and there's dirt everywhere..fridge is filthy and that you won't even want to put your food inside in it.. We are not very satisfied about everything in this room... We travel everywhere and we always choose HI to stay at because of the cleanliness but this hotel... More 

Was this review helpful? Yes 3
Chirag P, Front Office Manager at Holiday Inn Express London I-70, responded to this review

Dear AndreaMataban, Thank-you for taking the time to post your review. I would like to sincerely apologize for any inconvenience to you. I am sorry we were not able to exceed or at least be at par with your expectations. I would like to assure you that we take each comment seriously as it has always been the goal of... More 

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