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Holiday Inn Express London I-70

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100 Holiday Trail Northeast, I-70 & Hwy. 42, Exit 79, London, OH 43140
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Holiday Inn Express London I-70
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49 Reviews from our TripAdvisor Community

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Level Contributor
596 reviews
168 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

To be honest had it not been for the friendly service and the clean room this would not be listed as average. The property is in desperate need of upgrades to bring it to current IHG standards. The rate is also to high for the place. There is nicer examples of IHG properties 20 minutes in either direction off 70.

Helpful?
Thank Travel46804
Chirag P, General Manager at Holiday Inn Express London I-70, responded to this review

Dear Travel46804 Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and management to make the necessary changes. We hope you choose to stay with us again, so we can show you our true... More 

Weehawken, New Jersey
Level Contributor
449 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 235 helpful votes
5 of 5 stars Reviewed December 22, 2015

I travel quite a bit for both business and pleasure. I stay at many hotels, sometimes those fancy luxury hotels that cost $100s per night. But when anyone asks me what my favorite hotel is, I always say Holiday Inn Express. You always know what you're gonna get and this one is no exception. 1. Friendly staff throughout the entire... More 

Helpful?
Thank psudino
Chirag P, General Manager at Holiday Inn Express London I-70, responded to this review

Dear Psudino, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Chirag Patel General Manager More 

Akron, Ohio
1 review
5 of 5 stars Reviewed November 18, 2015 via mobile

Very clean and comfortable. I will stay there again. I would've liked to use the pool, didn't have a chance too. Continental breakfast was okay. Relatively close to any kind of food that you could imagine. Stay away from motel 6 across the street, I wouldn't let my dogs stay there.

Helpful?
Thank Kkckimber
Chirag P, Manager at Holiday Inn Express London I-70, responded to this review

Dear Kkckimber, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Chirag Patel More 

Powderly, Kentucky
Level Contributor
92 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed October 11, 2015 via mobile

Stayed here as a family of 9, including grandkids. We enjoyed the pool, and the breakfasts. The room were spacious, with 2 queens each. The sheets were fitted (always a big plus for me). The rooms were clean and well equipped, and very quiet even with a big truck stop next door. One suggestion--new towels or more fabric softener, they... More 

Helpful?
Thank lovethesnow11
Chirag P, Manager at Holiday Inn Express London I-70, responded to this review

Dear Lovethesnow11, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.... More 

Kansas City, Missouri
Level Contributor
3 reviews
3 of 5 stars Reviewed July 4, 2015

Came into check-in and no one was at the desk. Few mintues later a lovely gal came to the desk and said she was sorry for not being there. She made me feel right at home. I got to my room on the 2nd floor with all my belonging in my arms. To find out the key wouldn't let me... More 

Helpful?
Thank Kaitlyn J
IHGCare, Guest Relations Manager at Holiday Inn Express London I-70, responded to this review

Dear Kaitlyn J, Thank you for taking the time to review our hotel. I sincerely apologize for any inconvenience you may have experienced with our room key card malfunctioning. Please be assured that your comments are noted. I am confident that actions will be taken accordingly to ensure our guests' comfort and satisfaction. Thank you again for your feedback and... More 

Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 26, 2015 via mobile

I'm a trucker and this hotel is right next to a TA truck stop. The people where very nice and the room was in excellent condition. Didn't hear a peep out of anyone around me all night long. The rate is really bad either compared to other holiday inns.

Helpful?
Thank Farmboy7800
Chirag P, General Manager at Holiday Inn Express London I-70, responded to this review

Dear Farmboy7800, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Chirag Patel General Manager More 

Baltimore, Maryland
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed June 24, 2015 via mobile

Don't stay here unless you're okay with secondhand smoke and poor customer service. We checked out two rooms and decided to leave. The first smelled like it had just been smoked in. The second smelled intensely of air freshener and lacked the kitchenette we needed. And, it was overpriced for the quality.

Helpful?
Thank jennybee1
Chirag P, General Manager at Holiday Inn Express London I-70, responded to this review

Dear Jennybee1, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.... More 

Indianapolis, Indiana
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 10, 2015

If you are looking for average this is the place. The location is not that great. THere are a few fast food places around, but if you want something good to eat you have to drive to Hillard, Ohio. If you are driving there you should probably stay there because that is where everything is at. This hotel looks like... More 

Helpful?
1 Thank Mark H
Chirag P, Manager at Holiday Inn Express London I-70, responded to this review

Dear Mark, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Chirag Patel Manager More 

Springfield, Missouri
Level Contributor
269 reviews
236 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
4 of 5 stars Reviewed March 18, 2015

Kudos to Rebecca at check in ~ smiling, welcoming, cheerfully helpful in finding a room to exactly fit my husband's needs. Flat screen TV, fridge/micro. Room was spotless, bathroom immaculate. Super comfortable bed with nice linens and fat, fluffy pillows. Would definitely stay here again!

Helpful?
Thank LINDA H
Chirag P, Manager at Holiday Inn Express London I-70, responded to this review

Dear Linda H, I would first off like to thank you for taking the time to write your very thoughtful review. This has truly made my day, this why I quite honestly got into hospitality to serve guest just like yourself. I will be sure to share this with the whole team. We truly look forward to hosting you the... More 

Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 7, 2015 via mobile

They motel, room all much nicer than expected. Very clean lobby and hallways. The room was much nicer than I had expected from other reviews. Bed was nice and pretty comfortable. Very nice stay, would not hesitate for return trip or passing through.

Helpful?
Thank Carterunit47
Chirag P, Manager at Holiday Inn Express London I-70, responded to this review

Dear Carterunit 47, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Chirag Patel Manager More 

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